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薩拉索塔 Sarasota Bradenton Intl租車評價與目錄
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Hertz則評價
租車地點
Hertz
薩拉索塔 Sarasota Bradenton Intl租車地點
6000 Airport Circle
+1 941 355 8848
所有關於Hertz的評價
薩拉索塔 Sarasota Bradenton Intl Hertz 辦事處的評價
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9.6
缺點： Hertz employee's were excellent at pickup and drop off.
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9.2
Mostly great!
優點： Car worked great, and the pick-up / drop-off experience was really good.
缺點： Passenger seat had a stain on it, and the car kind of smelled like cigarette smoke.
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6.0
I must have made a mistake
優點： The service was great, the car was fully satisfactory
缺點： About $700 for a subcompact for less than two weeks—and I made the reservation months ahead of time and paid over $400 in advance. Much much too expensive.
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9.2
優點： The agent was great and the rental process short.
缺點： The radio was terrible.
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10.0
AWESOME CAR RENTAL!!
優點： The service was awesome!! The staff was very friendly!! The car was immaculate and smooth ride!! The price and car was affordable!! Next time I come to Sarasota FL airport; I will rent from Hertz again and I recommend this rental car service!! Hertz is awesome keep up the good work!!
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8.4
優點： Liked the Sarasota Airport location
缺點： Scratch on car
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10.0
Couldn't be better
優點： Good service and car
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6.8
優點： Staff member was polite , leaving from the parking place was easy
缺點： they needed too long to find a car for us which was similar to our order.We had to wait to long.
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9.6
Back window very cloudy needed to be clean on inside
優點： Friendly,fast service.
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6.4
Add-on days were prohibitive
優點： The car was fine.
缺點： My original 4-day rental was about $150 including all fees and taxes. When I called to inquire about adding two days, I was quoted (after a long hold) over $500 total. I asked to check the rate and see if my original daily rate - or close to it - could be extended, but the answer was no. As a result I returned the Hertz vehicle and rented for two more days from another company at $100 total including taxes and fees.
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9.6
優點： Super easy pick up and drop off
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6.8
優點： I picked up the car in Sarasota airport and it was very convenient.
缺點： I drove almost 2 hours to an appointment using the GPS. My phone was not able to charge while driving. I had to look the directions and shut off the GPSon the return trip so the battery would not die on my phone.This way I would be able to contact some one if necessary
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9.6
缺點： Hertz employee's were excellent at pickup and drop off.
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9.2
Mostly great!
優點： Car worked great, and the pick-up / drop-off experience was really good.
缺點： Passenger seat had a stain on it, and the car kind of smelled like cigarette smoke.
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9.2
優點： The agent was great and the rental process short.
缺點： The radio was terrible.
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10.0
AWESOME CAR RENTAL!!
優點： The service was awesome!! The staff was very friendly!! The car was immaculate and smooth ride!! The price and car was affordable!! Next time I come to Sarasota FL airport; I will rent from Hertz again and I recommend this rental car service!! Hertz is awesome keep up the good work!!
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10.0
Couldn't be better
優點： Good service and car
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9.6
Back window very cloudy needed to be clean on inside
優點： Friendly,fast service.
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9.6
優點： Super easy pick up and drop off
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8.4
優點： Liked the Sarasota Airport location
缺點： Scratch on car
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6.8
優點： Staff member was polite , leaving from the parking place was easy
缺點： they needed too long to find a car for us which was similar to our order.We had to wait to long.
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6.8
優點： I picked up the car in Sarasota airport and it was very convenient.
缺點： I drove almost 2 hours to an appointment using the GPS. My phone was not able to charge while driving. I had to look the directions and shut off the GPSon the return trip so the battery would not die on my phone.This way I would be able to contact some one if necessary
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6.0
I must have made a mistake
優點： The service was great, the car was fully satisfactory
缺點： About $700 for a subcompact for less than two weeks—and I made the reservation months ahead of time and paid over $400 in advance. Much much too expensive.
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6.4
Add-on days were prohibitive
優點： The car was fine.
缺點： My original 4-day rental was about $150 including all fees and taxes. When I called to inquire about adding two days, I was quoted (after a long hold) over $500 total. I asked to check the rate and see if my original daily rate - or close to it - could be extended, but the answer was no. As a result I returned the Hertz vehicle and rented for two more days from another company at $100 total including taxes and fees.
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Alamo則評價
租車地點
Alamo
薩拉索塔 Sarasota Bradenton Intl租車地點
6000 Airport Cir
+1 888 826 6893
所有關於Alamo的評價
薩拉索塔 Sarasota Bradenton Intl Alamo 辦事處的評價
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8.0
缺點： No automatic locks. I had to use a key to open the car door.
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8.8
優點： Car was clean and new. Pickup and drop off were easy.
缺點： Charged me for 7 gallons of gas after I returned it with a full tank. They refunded the charge after I complained, but I don't see how it was applied in the first place. I had filled up 2 minutes from the drop off location.
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9.6
缺點： Car was in second lot and hard to find - some specific directions about the space numbers would have been helpful, maybe even a map.
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10.0
Great service!
優點： We upgraded and extended our rental. The guy at the airport couldn't have been more pleasant or helpful. Upgraded us to a 2026 Suburban and only charges us for a regular minivan. Being a family of 5 this was very helpful.
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5.6
Watch out for unexpected charges
優點： Car was fine. Very small gas tank, though.
缺點： According to Kayak, I was supposed to be charged an agreed-upon amount from March 29 through April 30. However, Alamo charged me for a one-month rental at the rate I had been quoted for the entire period and then tacked on an additional fee for the remaining 2 days.
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10.0
優點： Very easy drop off.
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10.0
優點： Great new car. Hybrid with great gas mileage. Easy drop-off and pick up.
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9.6
優點： Drop off was amazingly easy
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10.0
優點： They gave us a free up-grade!
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8.0
優點： Easy drop off with parking lot check out.
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9.6
優點： The gentleman checking me in was incredibly pleasant and very helpful.
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5.2
優點： It got us around.
缺點： Difficult to get in and out. Many nights the horn would go off 2-3 times.Made us worry about the neighbors. When ever we drove it the dash would always beep -beep with a notice that the back left door was not closed. Very iretating. Was not happy that wife could not drive it with out an added fee.
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8.8
優點： Car was clean and new. Pickup and drop off were easy.
缺點： Charged me for 7 gallons of gas after I returned it with a full tank. They refunded the charge after I complained, but I don't see how it was applied in the first place. I had filled up 2 minutes from the drop off location.
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9.6
缺點： Car was in second lot and hard to find - some specific directions about the space numbers would have been helpful, maybe even a map.
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10.0
Great service!
優點： We upgraded and extended our rental. The guy at the airport couldn't have been more pleasant or helpful. Upgraded us to a 2026 Suburban and only charges us for a regular minivan. Being a family of 5 this was very helpful.
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10.0
優點： Very easy drop off.
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10.0
優點： Great new car. Hybrid with great gas mileage. Easy drop-off and pick up.
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9.6
優點： Drop off was amazingly easy
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10.0
優點： They gave us a free up-grade!
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9.6
優點： The gentleman checking me in was incredibly pleasant and very helpful.
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5.6
Watch out for unexpected charges
優點： Car was fine. Very small gas tank, though.
缺點： According to Kayak, I was supposed to be charged an agreed-upon amount from March 29 through April 30. However, Alamo charged me for a one-month rental at the rate I had been quoted for the entire period and then tacked on an additional fee for the remaining 2 days.
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5.2
優點： It got us around.
缺點： Difficult to get in and out. Many nights the horn would go off 2-3 times.Made us worry about the neighbors. When ever we drove it the dash would always beep -beep with a notice that the back left door was not closed. Very iretating. Was not happy that wife could not drive it with out an added fee.
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Budget則評價
租車地點
Budget
薩拉索塔 Sarasota Bradenton Intl租車地點
1120 Rental Car Road
+1 941 359 5360
所有關於Budget的評價
薩拉索塔 Sarasota Bradenton Intl Budget 辦事處的評價
最新評價
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9.6
缺點： If they had provided the kind of car I had requested. The mileage of an SUV, vs the midsize for a trip to WPB from SRQ cost more than I would have liked. Of course, there are likely plenty of people who would enjoy an SUV at a mid-size rate, but the savings was lost in the mileage. Ask first.
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2.0
缺點： I expect to pay with a debit card and I arrived at the airport to pick up the car and I was not allowed due to not having a credit card. It would be nice if i was notified that i can only pay with credit.
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10.0
優點： yes staff friendly and easy pick up and drop off
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7.6
缺點： The wait time to pickup was very long
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10.0
Quick and painless
優點： Perfect, two minutes to drop the car off.
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10.0
優點： I rented many times before with budget they give an excellent service very professional and friendly
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2.0
Took reservation, then would let me rent without a return airline tick
缺點： Terrible policy.went to another company instead.
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8.0
優點： Quick and convenient location, just steps away from Airport check in.
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7.6
缺點： I didn't like the fact that I was told I needed to produce a receipt if I traveled less than 75 miles or would have to pay $14.99. The rationale was that people could say they filled up and gas tank indicator appeared full. The car I drove indicated the tank was full, but in fact, the level dropped as I was pulling out of the airport. So, the policy of requiring a receipt does not seem to be working as intended OR is not being enforced.
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10.0
Professional Service
優點： The rental agent upgraded me to a larger vehicle. I asked several questions and she took the time to explain not only the options but the rational. The return station was efficient and courteous.
缺點： The vehicle had a bad pull to the right. In todays heavy electronic use it is important to have a steady and multiple power supplies. The center console had two 12v ports but one did not work and the next closest was in the trunk.
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2.0
缺點： Got there Not only did they NOT have MY car that I ordered waiting for me. They did NOT have any cars what so ever!!!! I Came from the ship with my bags I had to sit there HRS to wait for someone to bring back something so I could have a car. AND I had to pay extra for a van because that was the only thing that got returned.and when I returned the computer said the car was full of gas and it was NOT!! if it wouldnt not have been for me taking a picture of the gauge and the slip where the guy wrote out that it was almost out of gas! I woulda had to pay for the gas. I WILL NEVER RENT FROM THEM AGAIN
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10.0
優點： The car was a very awsome machine to drive across the USA really awsome gas mileage comfortable seats
缺點： Nothing loved it completely
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9.6
缺點： If they had provided the kind of car I had requested. The mileage of an SUV, vs the midsize for a trip to WPB from SRQ cost more than I would have liked. Of course, there are likely plenty of people who would enjoy an SUV at a mid-size rate, but the savings was lost in the mileage. Ask first.
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10.0
優點： yes staff friendly and easy pick up and drop off
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10.0
Quick and painless
優點： Perfect, two minutes to drop the car off.
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10.0
優點： I rented many times before with budget they give an excellent service very professional and friendly
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10.0
Professional Service
優點： The rental agent upgraded me to a larger vehicle. I asked several questions and she took the time to explain not only the options but the rational. The return station was efficient and courteous.
缺點： The vehicle had a bad pull to the right. In todays heavy electronic use it is important to have a steady and multiple power supplies. The center console had two 12v ports but one did not work and the next closest was in the trunk.
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10.0
優點： The car was a very awsome machine to drive across the USA really awsome gas mileage comfortable seats
缺點： Nothing loved it completely
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7.6
缺點： The wait time to pickup was very long
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8.0
優點： Quick and convenient location, just steps away from Airport check in.
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7.6
缺點： I didn't like the fact that I was told I needed to produce a receipt if I traveled less than 75 miles or would have to pay $14.99. The rationale was that people could say they filled up and gas tank indicator appeared full. The car I drove indicated the tank was full, but in fact, the level dropped as I was pulling out of the airport. So, the policy of requiring a receipt does not seem to be working as intended OR is not being enforced.
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2.0
缺點： I expect to pay with a debit card and I arrived at the airport to pick up the car and I was not allowed due to not having a credit card. It would be nice if i was notified that i can only pay with credit.
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2.0
Took reservation, then would let me rent without a return airline tick
缺點： Terrible policy.went to another company instead.
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2.0
缺點： Got there Not only did they NOT have MY car that I ordered waiting for me. They did NOT have any cars what so ever!!!! I Came from the ship with my bags I had to sit there HRS to wait for someone to bring back something so I could have a car. AND I had to pay extra for a van because that was the only thing that got returned.and when I returned the computer said the car was full of gas and it was NOT!! if it wouldnt not have been for me taking a picture of the gauge and the slip where the guy wrote out that it was almost out of gas! I woulda had to pay for the gas. I WILL NEVER RENT FROM THEM AGAIN
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Enterprise則評價
租車地點
Enterprise
薩拉索塔 Sarasota Bradenton Intl租車地點
6000 Airport Cir
+1 941 355 3035
所有關於Enterprise的評價
薩拉索塔 Sarasota Bradenton Intl Enterprise 辦事處的評價
最新評價
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10.0
Staff is awesome
優點： Staff here was very friendly and helped me resolve a couple minor items that easily could have turned into a day long battle. Great job!
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2.0
優點： Nothing, you guys are dickheads
缺點： Enterprise.... your entire franchise
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10.0
Easy to Navigate Location
優點： Dropping off is easy at this smaller, friendly airport.
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10.0
Long Trip
優點： I enjoyed the process of the pick up and drop off. It was efficient especially being at the airport. I liked that the associate gave me options with the vehicles.
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8.4
優點： Did not interact with SRQ; changed drop off location. See comments above.
缺點： Did not interact with SRQ; changed drop off location. See comments above.
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10.0
Staff is awesome
優點： Staff here was very friendly and helped me resolve a couple minor items that easily could have turned into a day long battle. Great job!
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10.0
Easy to Navigate Location
優點： Dropping off is easy at this smaller, friendly airport.
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10.0
Long Trip
優點： I enjoyed the process of the pick up and drop off. It was efficient especially being at the airport. I liked that the associate gave me options with the vehicles.
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Dollar則評價
租車地點
Dollar
薩拉索塔 Sarasota Bradenton Intl租車地點
6000 Airport Circle
+1 866 434 2226
所有關於Dollar的評價
薩拉索塔 Sarasota Bradenton Intl Dollar 辦事處的評價
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10.0
優點： The price was competitive - convienent pickup and easy to modify when I needed to change the drop off point.
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4.4
缺點： The car was really basic. No remote buttons for the mirrows. The windows were filthy and was difficult to see driving east and into the sun!
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6.0
Changed rate
優點： The car was okay.
缺點： They charged me nearly double for no apparent reason. When I pointed it out, they still didn’t exactly match the price. If I hadnt said anything they’d have charged me more than double my reserved price. Beware.
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8.0
new toll roads in florida (toll-by-plate)
缺點： they should have explained better at the pick up desk the new situation of toll roads that no longer have toll booths and the extra service charges involved. (toll-by-plate)
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10.0
Great Value!
優點： Everything went great!
缺點： None
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10.0
優點： Staff very helpful. Quick check in and check out
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6.0
SRQ took forever!
缺點： Need more than one counter agent at SRQ
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4.8
Mechanical problems and no help
優點： The car was economical and clean
缺點： The car's dashboard began flashing (engine light etc) halfway into our trip. When calling dollar, they made us drive all the way back to airport (50 miles) at night, interrupting our Saturday night plans to swap cars. We believe we should have been brought a car
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10.0
優點： Great location and quick service at pickup.
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7.2
缺點： I parked the car and slowly organized myself, so was there in the parking spot a while. Then didn't see anyone coming around to help me out, so went into the terminal to the Dollar desk. Waited in line for several people ahead of me. Only to find out that I needed to go back outside to find whoever it was that hadn't seen me park the car. Now...get this...I was the ONLY car that was coming into a rather empty parking area. And no one could see that I had arrived?? Went back out to find the "tent" with no Dollar ads on it and asked who was to help me. A very nice lady said it was her job. Got out the paperwork...and then she tell me...oh...Rosie's at lunch so we can't give you a receipt!...Geees! Anyway...the rest of the experience was great...as hoped for. Just returning needs some rehab!! Louisa
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10.0
優點： Everything was good no problems or lineups in Sarasota and a quick return in Tampa
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5.2
缺點： They charged for automatic pass through talls that not other competitors did for me.
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10.0
優點： The price was competitive - convienent pickup and easy to modify when I needed to change the drop off point.
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10.0
Great Value!
優點： Everything went great!
缺點： None
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10.0
優點： Staff very helpful. Quick check in and check out
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10.0
優點： Great location and quick service at pickup.
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10.0
優點： Everything was good no problems or lineups in Sarasota and a quick return in Tampa
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8.0
new toll roads in florida (toll-by-plate)
缺點： they should have explained better at the pick up desk the new situation of toll roads that no longer have toll booths and the extra service charges involved. (toll-by-plate)
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7.2
缺點： I parked the car and slowly organized myself, so was there in the parking spot a while. Then didn't see anyone coming around to help me out, so went into the terminal to the Dollar desk. Waited in line for several people ahead of me. Only to find out that I needed to go back outside to find whoever it was that hadn't seen me park the car. Now...get this...I was the ONLY car that was coming into a rather empty parking area. And no one could see that I had arrived?? Went back out to find the "tent" with no Dollar ads on it and asked who was to help me. A very nice lady said it was her job. Got out the paperwork...and then she tell me...oh...Rosie's at lunch so we can't give you a receipt!...Geees! Anyway...the rest of the experience was great...as hoped for. Just returning needs some rehab!! Louisa
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4.4
缺點： The car was really basic. No remote buttons for the mirrows. The windows were filthy and was difficult to see driving east and into the sun!
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6.0
Changed rate
優點： The car was okay.
缺點： They charged me nearly double for no apparent reason. When I pointed it out, they still didn’t exactly match the price. If I hadnt said anything they’d have charged me more than double my reserved price. Beware.
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6.0
SRQ took forever!
缺點： Need more than one counter agent at SRQ
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4.8
Mechanical problems and no help
優點： The car was economical and clean
缺點： The car's dashboard began flashing (engine light etc) halfway into our trip. When calling dollar, they made us drive all the way back to airport (50 miles) at night, interrupting our Saturday night plans to swap cars. We believe we should have been brought a car
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5.2
缺點： They charged for automatic pass through talls that not other competitors did for me.
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Thrifty則評價
租車地點
Thrifty
薩拉索塔 Sarasota Bradenton Intl租車地點
6000 Airport Circle
+1 877 283 0898
所有關於Thrifty的評價
薩拉索塔 Sarasota Bradenton Intl Thrifty 辦事處的評價
最新評價
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10.0
優點： Drop-off was excellent--very friendly and professional agent took care of me.
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10.0
new truck
優點： excellent new ram truck
缺點： try to sell you unnecessary add ons at pick up
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9.2
Efficient
優點： The drop-off location is within sight and walking distance from the airport. The vehicle was checked in within minutes of arriving- very efficient!
缺點： No complaints!
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2.0
had to pay a lot more
優點： the ease of the rental
缺點： excessive charge for extra driver and insurance. returned the car four days early, but not to orlando as in contract. returned to sarasota where i rented from, agent said no extra charge. on next credit card statement $260 extra. a tiny car for eight days cost $1000. stay away!
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10.0
Good value
優點： Clean and undamaged vehicle. Exceptional service at SRQ
缺點： The new facility at TPA is awful
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6.4
缺點： Rate quoted online was not the rate at pickup
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4.4
Horrible experience starts domino effect...
優點： I’m grateful I have the choice to never go with thrifty again. And for the kind old man that tried to help.
缺點： The individuals that help manage rentals and hand over your contract average around 15 minutes per customer. Awfully slow in my opinion. Not only do they average 15 minutes per customer, often there’s only one individual working. I waited 40 minutes before finally being handed my contract. When I walked outside to get my car, they didn’t have it ready and available. I had called ahead of time to make my reservation, so I was confused as to why it wasn’t ready to go. I waited an additional 15 minutes for someone to bring the car up to me. I asked and paid for the midsize car and ended up with a very compact car that barely held all of my stuff. I was on my way to another airport to catch a flight. I had planned on 30 minutes to get my rental car, but the hour the process took overall caused me to almost miss my flight. What’s more, a few of the individuals working for thrifty were rude and placing blame on me for the tight timeframe despite their lack of preparation and holding up their end of the bargain and contract.
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10.0
優點： Very quick and efficient
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8.8
Everything was good except...
優點： Value, comfort. Ease of pick up and drop off
缺點： The previous occupants smoked heavily in the vehicle. I tried to change the car but there were none available. It was so bad that all our belongings and our person smelled like cigarettes. The people inspecting the car upon return should have noticed. I believe it ruined the car and they should have been held responsible. Disgusting. Still love thrifty and kayak. Always had a great experience before this
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9.6
Very fast and easy drop-off at the airport
優點： How fast we could drop-off the vehicle and that it is located at the airport with clear signage.
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4.4
Unmotivated,disorganized employees
優點： Counter agent very good, professional but employees outside handling the actual delivery and pickup of the cars were very poorly trained and unmotivated to get customers in their cars and on their way.
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2.0
缺點： Made me drive all the way to the airport to tell me I cldnt rent the car after they confirmed the reservation online n over the phone.
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10.0
優點： Drop-off was excellent--very friendly and professional agent took care of me.
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10.0
new truck
優點： excellent new ram truck
缺點： try to sell you unnecessary add ons at pick up
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9.2
Efficient
優點： The drop-off location is within sight and walking distance from the airport. The vehicle was checked in within minutes of arriving- very efficient!
缺點： No complaints!
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10.0
Good value
優點： Clean and undamaged vehicle. Exceptional service at SRQ
缺點： The new facility at TPA is awful
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10.0
優點： Very quick and efficient
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8.8
Everything was good except...
優點： Value, comfort. Ease of pick up and drop off
缺點： The previous occupants smoked heavily in the vehicle. I tried to change the car but there were none available. It was so bad that all our belongings and our person smelled like cigarettes. The people inspecting the car upon return should have noticed. I believe it ruined the car and they should have been held responsible. Disgusting. Still love thrifty and kayak. Always had a great experience before this
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9.6
Very fast and easy drop-off at the airport
優點： How fast we could drop-off the vehicle and that it is located at the airport with clear signage.
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2.0
had to pay a lot more
優點： the ease of the rental
缺點： excessive charge for extra driver and insurance. returned the car four days early, but not to orlando as in contract. returned to sarasota where i rented from, agent said no extra charge. on next credit card statement $260 extra. a tiny car for eight days cost $1000. stay away!
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6.4
缺點： Rate quoted online was not the rate at pickup
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4.4
Horrible experience starts domino effect...
優點： I’m grateful I have the choice to never go with thrifty again. And for the kind old man that tried to help.
缺點： The individuals that help manage rentals and hand over your contract average around 15 minutes per customer. Awfully slow in my opinion. Not only do they average 15 minutes per customer, often there’s only one individual working. I waited 40 minutes before finally being handed my contract. When I walked outside to get my car, they didn’t have it ready and available. I had called ahead of time to make my reservation, so I was confused as to why it wasn’t ready to go. I waited an additional 15 minutes for someone to bring the car up to me. I asked and paid for the midsize car and ended up with a very compact car that barely held all of my stuff. I was on my way to another airport to catch a flight. I had planned on 30 minutes to get my rental car, but the hour the process took overall caused me to almost miss my flight. What’s more, a few of the individuals working for thrifty were rude and placing blame on me for the tight timeframe despite their lack of preparation and holding up their end of the bargain and contract.
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4.4
Unmotivated,disorganized employees
優點： Counter agent very good, professional but employees outside handling the actual delivery and pickup of the cars were very poorly trained and unmotivated to get customers in their cars and on their way.
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2.0
缺點： Made me drive all the way to the airport to tell me I cldnt rent the car after they confirmed the reservation online n over the phone.
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Avis則評價
租車地點
Avis
薩拉索塔 Sarasota Bradenton Intl租車地點
6018 Airport Circle
+1 941 359 5240
所有關於Avis的評價
薩拉索塔 Sarasota Bradenton Intl Avis 辦事處的評價
最新評價
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10.0
優點： Convenient , quick and courteous
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2.8
Disappointed
缺點： The car had very dirty , spotted windows making it hard to see. Particularly the side rear view and the back window. The paper work and other trash was left in the car from the renter before me. Also, the charger did not work and I ran out of battery on my phone. This resulted in losing the GPS directions. The man that waited on me in Sarasota was curt and unfriendly.
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6.4
優點： Pick up was easy
缺點： .given a bigger car I didn't want that was less fuel efficient...Kia sucks gas.
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2.0
defective vehicle
缺點： The steering on the vehicle was defective and it was dangerous to drive. After I drove to my destination ,which was about 60 miles away from the Avis location I never drove the vehicle. I would have returned it immediately however it was just before Hurricane Irma struck and I hadn't to get my wife and myself to safety. It was a frightening drive. I called the Avis help the next day and explained the problem to them. A tow truck was sent to retrieve the vehicle that day and I thought that would be the end of it. However, I received my American Express bill with a charge of $464.12 which I have challenged. I should not have to pay for a defective vehicle which I only drove for about 60 miles and only because I had no choice.Not only that, but the invoice I received from Avis shows a balance of $464.12 and reflects that I drove the vehicle for 351 miles which is absolutely false. The only time I drove the vehicle was the day I rented it Since I rented the vehicle thru you, I would appreciate it if you would try to resolve this issue for me as I have no intention of paying for a defective vehicle. John V. Bivbona
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9.6
優點： Car size, handling, cleanliness all good
缺點： Rearview mirror kept vibrating itself off the hinge... annoying to have to keep replacing it..
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4.4
Car type misrepresented
優點： Once we had the car we needed everything was fine but we were forced to pay substantially more.
缺點： We booked a 7 seater suv as we have many times in the past and received an XL with no additional charges. There is no option for XL when booking. They had an XL but would not give it to us unless we paid more which we were forced to do as we had no alternative as regular suv's will not accomodate 7 people and luggage. Felt very taken advantage of and exteemely rude service at counter.
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2.0
Avis is terrible
缺點： The car was not ready on time and I had to wait half an hour. They were eager to offer me other cars for money. The person bringing the car around was extremely rude. The bluetooth connection on the car did not work.
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2.8
Disappointed
缺點： The car had very dirty , spotted windows making it hard to see. Particularly the side rear view and the back window. The paper work and other trash was left in the car from the renter before me. Also, the charger did not work and I ran out of battery on my phone. This resulted in losing the GPS directions. The man that waited on me in Sarasota was curt and unfriendly.
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6.4
優點： Pick up was easy
缺點： .given a bigger car I didn't want that was less fuel efficient...Kia sucks gas.
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2.0
defective vehicle
缺點： The steering on the vehicle was defective and it was dangerous to drive. After I drove to my destination ,which was about 60 miles away from the Avis location I never drove the vehicle. I would have returned it immediately however it was just before Hurricane Irma struck and I hadn't to get my wife and myself to safety. It was a frightening drive. I called the Avis help the next day and explained the problem to them. A tow truck was sent to retrieve the vehicle that day and I thought that would be the end of it. However, I received my American Express bill with a charge of $464.12 which I have challenged. I should not have to pay for a defective vehicle which I only drove for about 60 miles and only because I had no choice.Not only that, but the invoice I received from Avis shows a balance of $464.12 and reflects that I drove the vehicle for 351 miles which is absolutely false. The only time I drove the vehicle was the day I rented it Since I rented the vehicle thru you, I would appreciate it if you would try to resolve this issue for me as I have no intention of paying for a defective vehicle. John V. Bivbona
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4.4
Car type misrepresented
優點： Once we had the car we needed everything was fine but we were forced to pay substantially more.
缺點： We booked a 7 seater suv as we have many times in the past and received an XL with no additional charges. There is no option for XL when booking. They had an XL but would not give it to us unless we paid more which we were forced to do as we had no alternative as regular suv's will not accomodate 7 people and luggage. Felt very taken advantage of and exteemely rude service at counter.
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2.0
Avis is terrible
缺點： The car was not ready on time and I had to wait half an hour. They were eager to offer me other cars for money. The person bringing the car around was extremely rude. The bluetooth connection on the car did not work.
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Ace則評價
租車地點
Ace
薩拉索塔 Sarasota Bradenton Intl租車地點
8009 15 Str E
+1 941 893 3417
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薩拉索塔 Sarasota Bradenton Intl Ace 辦事處的評價
最新評價
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10.0
優點： Staff was exceptionally helpful and personal
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10.0
優點： Friendly and helpful staff. Excellent value for money.
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9.6
Great experience
優點： Courtesy and support of staff
缺點： Being away from airport
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10.0
優點： Pick up at airport service
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10.0
優點： Liked the shuttle pickup at the airport. Chyna was friendly professional polite and very nice. Car was clean and a good size for us. Appreciated the explanations of our rental contract. Excellent rating in all areas. Would recommend Ace to others. Thank you!
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9.6
Bargain in Sarasota
優點： Staff was friendly & efficient, l would rent here again
缺點： Need after hours drop box@ rental site.
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6.8
優點： Helpful staff. Car was fine.
缺點： Waiting to be picked up and also to be dropped off at the end.
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5.2
Nice but strange
優點： The price was very good. The folks were helpful as well.
缺點： The listed location was incorrect as they are NOT at the airport. The additional insurance was not from the rental company, it was from another company.
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2.0
Absolute worst car rental experience I have ever had.
缺點： Ace was not at the airport as claimed. No one at the airport knew who they were. I finally found the place thru the internet. It was located a mile from the airport and hidden in a side room in a hotel. The hotel desk clerk directed me to them. Then when I found them, they wanted to charge me per mile for any mileage over 100 miles a day when I had contracted for unlimited miles. I showed them my copy of the contract and they told me that they would not honor it. All of the "real" car rental companies at the airport had sold out, so I was forced to get a rental car from enterprise 3 cities away from the airport. I will never use this company again and I very much doubt that I will use Kayak again also if they continue to use sub-par companies like ACE.
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6.4
Affordable, but iffy service.
優點： Price, convenient pick up and drop off times available
缺點： For some reason, I was required to pay extra to drive the car greater than 100 miles per day (about 108) just because I was a local? The pick up process was lengthier than I expected, about 30-45 minutes. I did not mind paying the $200 refundable charge in addition to the rental fee, but was not comforted that I had to remind them to reverse it upon drop off.
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4.0
Only for the patient
優點： Good price
缺點： They did not have the SUV we ordered so we had a choice between a car in which someone had smoked or a mini-van. Only 2 people work there and one shuttles people to and from the airport. When we arrived to return the car no one was there to receive the car. Far from the airport
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2.0
缺點： Ace called us the day before and told us we could not rent the car. they asked us if we were taking the car out of state. we were planning to go over the border to Alabama, so they said the rate would be much higher and no unlimited miles. And the person who called us could barley speak english. So we went with a more reputable car rental company.
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10.0
優點： Staff was exceptionally helpful and personal
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10.0
優點： Friendly and helpful staff. Excellent value for money.
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9.6
Great experience
優點： Courtesy and support of staff
缺點： Being away from airport
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10.0
優點： Pick up at airport service
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10.0
優點： Liked the shuttle pickup at the airport. Chyna was friendly professional polite and very nice. Car was clean and a good size for us. Appreciated the explanations of our rental contract. Excellent rating in all areas. Would recommend Ace to others. Thank you!
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9.6
Bargain in Sarasota
優點： Staff was friendly & efficient, l would rent here again
缺點： Need after hours drop box@ rental site.
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5.2
Nice but strange
優點： The price was very good. The folks were helpful as well.
缺點： The listed location was incorrect as they are NOT at the airport. The additional insurance was not from the rental company, it was from another company.
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2.0
Absolute worst car rental experience I have ever had.
缺點： Ace was not at the airport as claimed. No one at the airport knew who they were. I finally found the place thru the internet. It was located a mile from the airport and hidden in a side room in a hotel. The hotel desk clerk directed me to them. Then when I found them, they wanted to charge me per mile for any mileage over 100 miles a day when I had contracted for unlimited miles. I showed them my copy of the contract and they told me that they would not honor it. All of the "real" car rental companies at the airport had sold out, so I was forced to get a rental car from enterprise 3 cities away from the airport. I will never use this company again and I very much doubt that I will use Kayak again also if they continue to use sub-par companies like ACE.
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6.4
Affordable, but iffy service.
優點： Price, convenient pick up and drop off times available
缺點： For some reason, I was required to pay extra to drive the car greater than 100 miles per day (about 108) just because I was a local? The pick up process was lengthier than I expected, about 30-45 minutes. I did not mind paying the $200 refundable charge in addition to the rental fee, but was not comforted that I had to remind them to reverse it upon drop off.
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4.0
Only for the patient
優點： Good price
缺點： They did not have the SUV we ordered so we had a choice between a car in which someone had smoked or a mini-van. Only 2 people work there and one shuttles people to and from the airport. When we arrived to return the car no one was there to receive the car. Far from the airport
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2.0
缺點： Ace called us the day before and told us we could not rent the car. they asked us if we were taking the car out of state. we were planning to go over the border to Alabama, so they said the rate would be much higher and no unlimited miles. And the person who called us could barley speak english. So we went with a more reputable car rental company.
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Economy Rent a Car則評價
租車地點
Economy Rent a Car
薩拉索塔 Sarasota Bradenton Intl租車地點
8009 15th Street E
+1 727 643 5427
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薩拉索塔 Sarasota Bradenton Intl Economy Rent a Car 辦事處的評價
最新評價
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2.0
優點： The car was nice.
缺點： I called to let them know I needed the car two days earlier. Had to leave a voice mail and got no return call. Didn't know where to find the shuttle. Took forever to process paper work. When we went to return the car, there was no one there. We had to call two different numbers to get someone there to check the car in and give us a ride to the airport. HORRIBLE!!!! And it wasn't cheap either.
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10.0
Was great! Would def use you again!
優點： Service was great!
缺點： That the rental was not at the airport. It it wasn't terribly inconvenient :)
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Payless則評價
租車地點
Payless
薩拉索塔 Sarasota Bradenton Intl租車地點
6000 Airport Circle
+1 941 749 2900
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薩拉索塔 Sarasota Bradenton Intl Payless 辦事處的評價
最新評價
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6.8
優點： No lines, even though only one employee covering several companies, he worked hard and got to everyone as fast as possible.
缺點： No cars in the size I reserved and really very little inventory. Asked if I would mind taking a 4 door pick up truck. A bit hard for me as I was visiting an elderly relative, but wanted to help him out as he really didn’t have any cars. Didn’t realize when I agreed that the gas cost would be so much more with a vehicle that size. Probably cost me an extra 10-15 dollars and I was the one inconvenienced. Would have been nice to have been offered a credit for that.
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8.8
優點： Very easy and fast pick up/drop off.
缺點： Vehicle had a strong cigarette smoke smell. Might need ozone treatment.
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5.2
優點： Friendliness
缺點： Car hd many many dents and scratches and was not clean.
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10.0
優點： The staff at drop off in Ft Lauderdale provided excellent customer service
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2.0
缺點： They left me stranded without a car!
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9.6
優點： Car was very new!
缺點： No one was outside for the drop off; so it added a little extra time to stop at the counter to turn in the keys.
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9.6
缺點： I would liked to have driven the Chevy Traverse for the first time, due to experiencing the Dodge Journey SUV in the past. My reasoning for a Good rating vs excellent for comfort, however, everything else was excellent, and Kudos to Steven at the Payless counter at SRQ. He was great!
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7.6
缺點： Car was not so clean when I picked it up Outside was dusty and dirty Had to go to a gas station to clean the glass
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6.0
優點： Price was good and gas mileage of the car excellent
缺點： We choose a small SUV the description was Jeep Cherokee. We have a small SUV Rav 4. We were traveling with our 1yr old and had a car seat - since I was told they couldn’t reserve one or that one would 100% be there - our stroller and luggage. We were given a crossover. The careseat barely fit in etc
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8.4
Leave the car where?
缺點： The drop off area for Payless is VERY poorly marked. SRQ is my airport, and I missed the parking area.
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5.2
Nightmare rental pickup process!
優點： Airport terminal inside desk process: Fast, easy, professional. They usually give you the keys with your contract, but he instructed me to 'just go outside to our rental lot, they have the keys and car for you. "
缺點： After struggling across the street to find their lot (unmarked for Payless, BTW: signage said 2 other vendors, so that was confusing) I found an unattended EZ-up. After 5 minutes or so, I was joined by another two customers, and we stood there for close to 10 more minutes before 2 men with vests and walkie-talkies appeared, who then walked in front of us and started talking, turning their backs to all of us with no acknowledgement until I too-politely said: "Hi. Can we pick up our cars, please?" Nothing. They were then joined by a woman, and their conversation continued until I politely interrupted again, "Can you please help us?" One man turned around, said "What's your car?", and when we (now 4 separate customers) told him, he said: They were just returned, they need to be cleaned. We have 140 cars and 130 of them are out. It's been like this for weeks ." (None of us were "walk up" rentals, we all had reservations in advance.) Let's sidestep that issue for a moment and point out that there was no, I mean *no* attempt at even the slightest amount of customer service here: no initial greeting or acknowledgment to the now-small-crowd of waiting people, no apologies for the delays and resulting confusion, nothing. We customers were "you, the black Sentara", "you, the white Accord", when they finally began to look for our cars. In my case, I was first told that the car needed to be cleaned, and then that my key had been "brought into the terminal with someone's paperwork by mistake", and when the woman went into the terminal for a second time to look for it, she returned to inform me that "unfortunately when your key went back inside, they assigned your car to another customer over at Budget. It happens all the time." (!!!) So, she had to go back inside with my contract and redo it with another vehicle. Only when she finally brought my new contract, AN HOUR AFTER I GOT THERE, did this one employee express any courtesy, saying" Sorry for the mixup, have a great day ". If I hadn't had 3 heavy bags, I would have just returned to the inside rental desk and canceled in the first 15 minutes of this fiasco, but I was pretty much stuck there waiting for these completely inept, unhelpful group of outside people to do something. In the meantime, watching all of the other rental lots around us, where there were competent, friendly, helpful and fast transactions, was beyond frustrating. Never again in Sarasota, at any price.
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4.8
Bait and switch
優點： Nothing
缺點： Reserved an SUV and was provided a sedan and they refused to adjust the price.
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8.8
優點： Very easy and fast pick up/drop off.
缺點： Vehicle had a strong cigarette smoke smell. Might need ozone treatment.
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10.0
優點： The staff at drop off in Ft Lauderdale provided excellent customer service
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9.6
優點： Car was very new!
缺點： No one was outside for the drop off; so it added a little extra time to stop at the counter to turn in the keys.
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9.6
缺點： I would liked to have driven the Chevy Traverse for the first time, due to experiencing the Dodge Journey SUV in the past. My reasoning for a Good rating vs excellent for comfort, however, everything else was excellent, and Kudos to Steven at the Payless counter at SRQ. He was great!
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6.8
優點： No lines, even though only one employee covering several companies, he worked hard and got to everyone as fast as possible.
缺點： No cars in the size I reserved and really very little inventory. Asked if I would mind taking a 4 door pick up truck. A bit hard for me as I was visiting an elderly relative, but wanted to help him out as he really didn’t have any cars. Didn’t realize when I agreed that the gas cost would be so much more with a vehicle that size. Probably cost me an extra 10-15 dollars and I was the one inconvenienced. Would have been nice to have been offered a credit for that.
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7.6
缺點： Car was not so clean when I picked it up Outside was dusty and dirty Had to go to a gas station to clean the glass
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8.4
Leave the car where?
缺點： The drop off area for Payless is VERY poorly marked. SRQ is my airport, and I missed the parking area.
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5.2
優點： Friendliness
缺點： Car hd many many dents and scratches and was not clean.
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2.0
缺點： They left me stranded without a car!
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6.0
優點： Price was good and gas mileage of the car excellent
缺點： We choose a small SUV the description was Jeep Cherokee. We have a small SUV Rav 4. We were traveling with our 1yr old and had a car seat - since I was told they couldn’t reserve one or that one would 100% be there - our stroller and luggage. We were given a crossover. The careseat barely fit in etc
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5.2
Nightmare rental pickup process!
優點： Airport terminal inside desk process: Fast, easy, professional. They usually give you the keys with your contract, but he instructed me to 'just go outside to our rental lot, they have the keys and car for you. "
缺點： After struggling across the street to find their lot (unmarked for Payless, BTW: signage said 2 other vendors, so that was confusing) I found an unattended EZ-up. After 5 minutes or so, I was joined by another two customers, and we stood there for close to 10 more minutes before 2 men with vests and walkie-talkies appeared, who then walked in front of us and started talking, turning their backs to all of us with no acknowledgement until I too-politely said: "Hi. Can we pick up our cars, please?" Nothing. They were then joined by a woman, and their conversation continued until I politely interrupted again, "Can you please help us?" One man turned around, said "What's your car?", and when we (now 4 separate customers) told him, he said: They were just returned, they need to be cleaned. We have 140 cars and 130 of them are out. It's been like this for weeks ." (None of us were "walk up" rentals, we all had reservations in advance.) Let's sidestep that issue for a moment and point out that there was no, I mean *no* attempt at even the slightest amount of customer service here: no initial greeting or acknowledgment to the now-small-crowd of waiting people, no apologies for the delays and resulting confusion, nothing. We customers were "you, the black Sentara", "you, the white Accord", when they finally began to look for our cars. In my case, I was first told that the car needed to be cleaned, and then that my key had been "brought into the terminal with someone's paperwork by mistake", and when the woman went into the terminal for a second time to look for it, she returned to inform me that "unfortunately when your key went back inside, they assigned your car to another customer over at Budget. It happens all the time." (!!!) So, she had to go back inside with my contract and redo it with another vehicle. Only when she finally brought my new contract, AN HOUR AFTER I GOT THERE, did this one employee express any courtesy, saying" Sorry for the mixup, have a great day ". If I hadn't had 3 heavy bags, I would have just returned to the inside rental desk and canceled in the first 15 minutes of this fiasco, but I was pretty much stuck there waiting for these completely inept, unhelpful group of outside people to do something. In the meantime, watching all of the other rental lots around us, where there were competent, friendly, helpful and fast transactions, was beyond frustrating. Never again in Sarasota, at any price.
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4.8
Bait and switch
優點： Nothing
缺點： Reserved an SUV and was provided a sedan and they refused to adjust the price.
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