great location, comfortable, modern, clean.
Hotel charged me an extra night because I used the hotel phone to call a friend 30 minutes away in Den Haag (The Hague). Be careful! DON'T under ANY circumstances use the room phone.
Short stay for visit to Keikenhof
Well placed hotel if travelling by car with plenty parking and choose of bistro or restaurant. Excellent choice at breakfast.
Access from car park to rooms could be made easier to avoid a long trek round. There were doors but some emergency access only and som just locked. The tea and coffee in the room was a bit mean, only enough for one drink and even when asking for extra at reception we only got one more sachet.
Nice hotel, big comfi room and beds, guy on the desk was extra helpfull and friendly.
Outside of the city,makes sense only if you have a car.Heating didnt work at night- was crazy cold in the room when we arrived-around 11 pm. And they switched it on in the morning only.
a comfortable and very pleasant hotel .I really appreciated welcome of staff and restaurant
A lot of the hotel has been massively refurbishefd since I last stopped there and it certainly has made a big difference for the better. The reastaurant is nothing short of excellent.
Clearly someone had been smoking in my room - housekeeping should take care of this prior to rooms being released to guests
Super nice terrace, on a river.
Excellent deck by the canal, perfect for a glass of wine any time of the day. Good and friendly staff. Very spacious rooms and bathrooms. Free parking.
Expensive internet if you don't have your own provider.
We asked for a pot of tea to take to our room and was given a drty jug containing water and the cups were not very clean.
Proper size beds, even though a bit on the soft side. Nice, big, clean room & bathroom. Good breakfast.
The reception staff a bit condescending, but they answered all the questions asked.
The ease of touring the area from this location.
Not having a mimi bar, since the bar was closed for condstruction
The staff were very helpful in giving advice about what to see and which places to visit.
Although the hotel are refurbishing their dinning rooms, we found the temporary facilities more than adequate, but the dinner menu rather limited.
no bar .coffee area
Located in Leiden, Van der Valk Hotel Leiden is on the waterfront, within a 5-minute drive of Naturalis Biodiversity Center and Leiden Bio Science Park. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.