The staff was amazing! The hotel was clean and decor spot on. The cleanliness was seen as soon as we walked through the door and continued throughout the whole hotel. Comfortable bed and a fantastic shower...we will definitely return!
There wasn't one thing we disliked about this hotel and will be returning soon!
Breakfast was quite good!
Not having a restaurant & room service
A lovely clean room with value for money
Size and comfort of room (including whirlpool!). Staff were extremely helpful in suggesting restaurants for dinner and contacting airline on our behalf. Voted best stay of our 2 weeks in New England and Niagra Falls
Having accepted the lack of any dining facilities (this was not made apparent when booking) have no other negative comments (the lift was a bit slow!)
The breakfast and the space for breakfast were both terrific. I liked being able to return from the Tanglewood Concert and enjoy coffee with a friend in a nice setting. Also great waffle making.
The low rating on location above is not really for the location but the signage. Usually your hotels are very visible but this one was behind the trees (nice for the Berkshires) but a bit difficult to find the entrance.
room very clean and beds extremely comfortable
Since the hotel is hidden behind trees and back from main road a more visible sign would be helpful at entrance from the busy road.
The service was friendly, the hotel room was comfortable and the breakfast was good.
The Hampton Inn & Suites Berkshires Lenox Massachusetts is located just south of Pittsfield, Massachusetts and minutes away from Historic Downtown Lenox, Massachusetts and Tanglewood, summer home of the Boston Symphony Orchestra. Guests will enjoy this prime destination for culture and historic sites: Edith Wharton's The Mount, Naumkeag and Ventfort Hall; recreation: Catamount and Jiminy Peak; art: Norman Rockwell Museum; theatre: The Colonial Theatre, Barrington Stage Company and Shakespeare & Company; world class museums: The Clark, Mass MOCA; dance: Jacob's Pillow and Mahaiwe; and music venues: Tanglewood; just to name a few! The Hampton Inn & Suites Berkshires-Lenox features 79 rooms and suites located in the heart of the culturally rich Berkshire Mountains. Guests will enjoy a welcoming atmosphere as they walk into lobby/seating area with fireplace and large screen television. Whether traveling for business or leisure, you'll find exactly what you need at the Hampton Inn & Suites, Lenox. Along with earning Hilton Honors Points and Miles - you'll enjoy a complimentary On the House hot breakfast daily, exercise room, indoor swimming pool, business center, on-site laundry facilities, complimentary stay for children under 18 accompanied by parents and a meeting facility. Start your day with a complimentary USA Today Monday through Friday and the 100% Hampton Guarantee. Enjoy a relaxing cup of coffee or tea offered 24 hours a day and a fresh cookie at check-in. We love having you here at the Hampton Inn & Suites Berkshires Lenox Massachusetts!
伯克郡雷諾克斯恒庭酒店及套房 - 勒諾克斯已採取以下的措施：