Free breakfast, nice staff, accomidating, proximity to the metro
Poor drainage around the pool, lots of water on floor in pool deck
The location is great. Restaurants, shopping, and Metro are all just steps away. Plenty of parking in the garage (may need to go down to P2). The staff is friendly and helpful. Breakfast was good. I would definitely stay again on future visits to DC.
Great location and consistent every time.
I stay here several times a year for business and give the cost and location it’s a great option. There’s a cigar lounge and several dining options and a movie theatre nearby so it's great for me or my family.
I found the bathroom in our room retained a lot of humidity versus previous stays and the finish on the tub was peeling away. Otherwise the room was spacious and comfortable.
A Perfect Place to Stay just out of DC
The location is spectacular as there are several restaurants in the building and cinemas just across the road as well as a variety of shopping stores & departments. There is so much to do if you enjoy shopping and it's very close to D.C. The Metro is literally below the building so easy to move around.
Wonderful staff, horrible ventilation
Staff were wonderful everywhere, front desk, cleaning and in the restaurant....the breakfast crew were fantistac.
The ventilation system. We stayed in suite 600 and it was so noisy and ancient we had to shut it off completely at night so we could sleep. The room had been remodelled and was lovely, but this was horrible.
Nothing to complain about in any way
Too many different elevators (transfers) to get to parking lot.
The staff was so helpful and friendly. Our server for the breakfast buffet, Riehard was wonderful. He went out of his way to make sure we were happy. the front desk staff was great as well.
Great room, friendly and helpful staff. Breakfasts were excellent. Location of the hotel was perfect.
I went there really stressed and left totally relaxed. And great breakfast bar!
The parking is a little bit pricey.
Nice clean hotel in a nice location with great views
Location, friendly staff, great room
Elevator broken so needed to take stairs or wait 15 minutes for an elevator. Room service slow. Food not bad/not great. NOt sure what service tax of 22% on room service was. Unsure whether to tip another 20%. We Did!
Staff was extremely helpful and friendly. The room was kept very clean and the facility is in a mall with restaurants, drug stores and specialty shops. There is a Metro Station (subway) in the basement of the mall, making it convenient to downtown and the historical district. Parking is well organized and convenient. The business center allowed us to easily check our e-mails.
They had received damage from a storm a few weeks back, and no one told us this when we made our reservation. There was no change in the rate for the inconvenience.
Our family really enjoyed our stay at this hotel. We took the metro to get around the area. It is conveniently located below the hotel and is only 20 minutes to D.C. The location of the hotel is within walking distance to nice restaurants and upscale stores. We felt very safe walking around the area both day and night. The breakfast offered a variety of choices. Our favorite was the omelet made-to-order. The manager's reception every evening was a great way to wind down the day before going out for dinner. Room was lovely and clean. The bed was very comfortable. We will definately stay at this hotel again when we come back to D.C.
Metro station at the hotel, good safety feature. Easy access to DC.
Carpets a little shabby.
Nice hotel. Very convenient for sight-seeing in D.C. due to the Metro stop. Also convienient was the pharmacy and Starbucks in the mall and the nearby restaurants.
Biggest complaint is that the website says "on-site laundry facilities" - one washer and one dryer was not what we expected and was very inconvenient. People had to wait in line. Also, more variety at breakfast would be great. The same thing everyday got boring.
The comfort, convenience and ambiance. Nice breakfast and cocktail service. Excellent location.
There was nothing not to like about the hotel
The hotel and its facilities were excellent; I was on a business trip and therefore out of the hotel most of the days. I particularly liked having a happy hour on my return.
Great breakfast--nice room
parking lot was extremely confusing(had to drive on opposite side of road)
The location is excellent; part of a shopping mall and next to many designer shops as well as nice restaurants. The breakfast buffet is very good - one can never forget the amazing omelettes by chef Mohamed...superb.
The front desk staff need a lot of training and education to do their job efficiently
The Embassy Suites Washington D.C. - at the Chevy Chase Pavilion hotel is located in Northwest Washington DC at the Friendship Heights Metro Station adjacent to Chevy Chase, Maryland. With our exclusive Northwest Washington DC location, this full-service, upscale, all-suite hotel is just minutes from American University, the National Zoo, National Cathedral, the University of the District of Columbia and downtown Washington DC. The US Capitol, Smithsonian Museums, Washington Monument, Lincoln Memorial, World War II Memorial, Vietnam Veteran's Memorial, Arlington Cemetery, Kennedy Center and Jefferson Memorial are all just a short Metro ride away. The hotel is located nine miles from Reagan National Airport, twenty miles from Dulles International Airport and six miles from Union Station. All guests of the Embassy Suites Washington DC - at the Chevy Chase Pavilion hotel stay in completely renovated, spacious two-room suites and receive a complimentary cooked-to-order breakfast and a nightly Manager's Reception. High-speed Internet access (HSIA) is available throughout the hotel for a fee. Wired HSIA is available in all guest-suites with wireless access available in our public areas and meeting space. Our guests also receive complimentary access to our extensive Pavilion Health and Swim Club and will enjoy our new look featuring 32'' HD televisions and programming in all suites, along with completely updated facilities. Covered, indoor self-parking is available for a $24.00 nightly fee with unlimited access privileges. The Embassy Suites hotel at the Chevy Chase Pavilion has also partnered with Spa O, a unique destination spa in Washington DC and is now offering full in-suite spa services at the hotel. Stay with us at the Embassy Suites Washington DC - at the Chevy Chase Pavilion hotel and relax with Spa O.
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