Staff was great. Hotel employee was very helpful and kind.
bathroom was in disrepair, breakfast was to go, and not much offered.
Needs some renovation
Take a long time to get your deposit back
Nothing.. Staff was horribly rude and lied about charges
Rooms were filthy, Staff was rude, I was charged too much and they refused to give me back the money or help which ended up stranding me with my two kids in the wrong state. I want a full refund
Close location from 1-65 Highway, NORTH /SOUTH directions while driving!! And A Cracker Barrel Restaurant, near the hotel!!
The woman at the front desk the evening we checked in and the next morning are awesome. There was a problem with the AC in the room and they were so helpful in changing rooms for us. They deserve A+ for customer service.
Signs warned not to leave anything in the car, that they were not responsible for the items or the car. Homeless people hanging outside next door. Close to highway, restaurants and shops but location maybe a tiny bit sketchy, but I would Stay there again
The room was pretty big. They advertised Queen size beds and ACTUALLY had them which is nice, most only have full sized.
The man at the front desk was very rude and condescending. In the morning, he was extremely rude at breakfast to the few colored people present. Breakfast was NOT as advertised at all. A Danish and some cereal, with no time given to even grab a bowl
The location was perfect for my visit.
The front desk is always amazing
The customer service is always amazing. The location of the hotel is close to restaurants, shopping, and express way.
No dislikes about this location.
Comfortable, Convenient and Quiet Welcome to the Holiday Inn Express & Suites Mobile – I-65. Our Mobile, Alabama hotel is conveniently located in the heart of the city off I-65 and only minutes from the Mobile Regional Airport (MOB). Our 100% smoke free hotel in Mobile, AL has the amenities to ensure your complete satisfaction. Families and business travelers alike will enjoy.Take advantage of our indoor heated pool and the 24-hour fitness center. All rooms feature a refrigerator and microwave along with a 42in HDTV. Our Holiday Inn Express & Suites Mobile hotel is the perfect place for families in Mobile, AL. Situated in the heart of Mobile, our Alabama hotel offers you easy access to local companies including Austal USA, Alabama Power, EADS Airbus, ThyssenKrupp and the Alabama State Port Authority. Our hotel is convenient to numerous local attractions, including the Mobile Historic District, Exploreum Science Center and the Battleship USS Alabama. Other nearby attractions includes the Robert Trent Jones Golf Trail, Bellingrath Gardens & Home and shopping at the Shoppes of Bel-Air and Legacy Village.Business travelers in Mobile will be impressed by the comfort and amenities of our Holiday Inn Express & Suites Mobile – I-65 hotel. With easy access from I-65 and I-10, our hotel is centrally located near downtown Mobile and the Mobile Regional Airport (MOB). We look forward to seeing you soon.
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