Bed was comfortable Room was spacious Hotel location was good Staff was helpful
It took close to 5 hours to get TV/ AC to work in both rooms !
Breakfast was good!
Manager had poor customer service skills, it smelled like meldew in rooms very disappointed in what we thought we were getting 's. What we got and payed for will not use this service again! !
When we first checked in the guy at the front desk was a little rude. Ok. Maybe he had a bad day.. i didnt make a big deal about it. Then we go up the side entrance where hr directed us and the key card didnt work. Ok. Im not going to throw a fit. No big deal. We walk in another entrance and it smelled of musy and marijuana. Ok. 420 friendly.. no big deal. The thing that pissed me off and disgusted me was the roach that crawled in bed with us. I called down to the front desk to let them know and all they could say to me was that they would notify them. I will never ever stay here again.
Front desk looks so unprofessional, not in proper hygiene,rude, i was so disappointed how he talks to the guests.
Spa, comfy bed
Stains on walls, drapes filthy, you could see the dirt and they did not vacuum the floor the three nights we stayed.
Dirty place and the staff is terrible. If you can find somewhere else to stay then do that.
Loose fixtures in the room, cockroaches in the hallway. Took 20 minutes for check in.
Okay, needs updating
Only place with indoor pool.
Don't get an atrium room. People are inconsiderate and play pool after 10 pm and play music and sing.
very disappointed with the experience
There was an indoor pool which was perfect for our 4 year old.. Beds were comfy for the most part and AC was cold, once we figured it out...
Awful staff at front desk! Was asked to put a hold for $100 on my card, so we did and the receptionist said "in case you steal something". The hold was supposed to be for 3 days, it's been 2 weeks and they still have not returned the funds, and no, I didn't steal anything!!! The manager will not return our calls, the staff seems to be running itself with no leadership... Also, they are running a convalescent home out of the hotel, which was out of the ordinary for me... I've also asked for a corporate phone # and was told no because they do not know the # and suggested I google it!
There was no hot water and the toilet took hours to fill up to be able to flush again
A stay at Clarion Inn Modesto places you in the heart of Modesto, within a 5-minute drive of Modesto Junior College West Campus and Vintage Faire Mall. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
莫德斯托克拉麗奧酒店 - 莫德斯托已採取以下的措施：