I've stayed at many a resort and I have never been so dissatisfied. Although the room was large and stated that there were accommodations for 4 the second bed was a pull out couch that opened up to a flat mattress on the floor. The brochure stated there was a washer and dryer, coffee maker, in unit and a gym and business center. We called down for more towels and to have to help open the safe since it failed to open and have yet to see anyone show up.
With a stay at Patong Bay Hill Resort, you'll be centrally located in Patong, within a 10-minute drive of Patong Beach and Jungceylon Shopping Center. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.