Was there breakfast included? No one told us if so.
Being not from the area, I needed to know how to manipulate the underground or getting around inside, bad snow outside unprepared for that!
Unbeatable location, right in the heart of downtown. Walking distance to everything. Easy to get to and great amenities. Highly recommend.
Great view, great room, friendly staff.
Picketers (hotel workers union) were outside morning through evening both days we were there. They were very loud, but the doors/windows insulated us from the noise well.
Great view, good location, staff did well in maintaining despite labor strike.
Could not get Wifi to work in our room, despite making a lengthy call to the 3rd party IT support number we were given. Pillows felt beaten down and were not especially comfortable. Minor gripe, but a regular coffee packet was replaced with a decaf, leaving us only one cup of caffeinated coffee on the way out the door.
Room was not ready
No pool, elevator broke, had snacks out for kids to touch and u automatically have to pay for it once they move they candy
Dishonest business practices
I think it is exceptionally unethical to process a cancellation without making it explicitly clear to your customers that they will not receive a refund. This seems like a pretty low bar.
I will make sure my next stay in the city will have free parking. $75+ to park after paying a couple hundred bucks for a room is terrible.
The service was great even if the hotel was sold out!!
Nice room; cool hotel
Management not helpful
My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
所有於2020年4月1日前預訂，且入住日期為2020年6月30日前的現有芝加哥君悅酒店 - 芝加哥預訂（包括提前購買房價），可以在入住前24小時免費退改。所有於2020年4月2日至2020年6月30日期間預訂的未來任意日期的芝加哥君悅酒店 - 芝加哥預訂（包括提前購買房價），可以在入住前24小時免費退改。更多資訊請瀏覽凱悅酒店集團新型冠狀病毒（COVID-19）通告。
芝加哥君悅酒店 - 芝加哥的位置在Loop的151 East Wacker Drive，距離芝加哥市中心1.4公里。 芝加哥莎士比亞劇院是距離芝加哥君悅酒店 - 芝加哥最近的地標。
芝加哥君悅酒店 - 芝加哥的入住時間為15:00，退房時間則為12:00。
芝加哥君悅酒店 - 芝加哥有提供免費Wi-Fi。
芝加哥君悅酒店 - 芝加哥沒有提供免費停車。
芝加哥君悅酒店 - 芝加哥沒有提供免費機場接送服務。
芝加哥君悅酒店 - 芝加哥距離芝加哥 中途國際機場15.2公里。
芝加哥君悅酒店 - 芝加哥沒有附設泳池。
芝加哥君悅酒店 - 芝加哥已採取以下的措施：