I have never ever experienced such a smooth flight quite like this since I have been flying to a lot of places in the world. Korean Air deserves to vote for the best airline among the best of the best.
優點： "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
缺點： "Would have loved more current US tv shows to choose from."
優點： "Great flight attendants left me alone to sleep."
缺點： "Korean Air cabins always seem a little warn to me by about five degrees."
優點： "Everything. Very comfortable seat. Great food."
缺點： "Better movie selection."
優點： "Service is the best"
缺點： "Mileage is the worst"
優點： "The service was quick and friendly."
缺點： "Maybe a great selection of in flight movies would be nice. (For longer flights)."
優點： "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
缺點： "Plane feels dated. A title tired."
優點： "They are always friendly and comfortable seating"
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "Very comfortable seats. Ability to pre-order meals to meet dietary restrictions."
缺點： "Another protein choice to go with fruit tray. More offers of water and other drinks throughout the flight."
優點： "Service was great. Food was good."
優點： "Great customer service"
缺點： "It was hot and no airflow"
優點： "We loved the extra leg room. Staff was execellent."
優點： "I always enjoy taking Korean airlines. The crew is always the most helpful. The food is first class!! They are pretty well on time with their schedule. Over all I would give this airlines an A+. Will be using them again for my next trip"
缺點： "It would be nice to have Wi-Fi in economy class."
優點： "Friendly staff, good leg room, pillow and blanket are provided and food was pretty good too."
優點： "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."
缺點： "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
優點： "Everything was great, i had a connection flight and i did not have to check in like other times."
優點： "Food and assistance"
優點： "Flight crews are friendly."
缺點： "A lot of walking to reach your connecting flight. My mom was on the wheelchair and they have to push her instead of riding on the cart they uses for the passengers needing assistance."
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "Great food and service and comfortable seats"
優點： "Again plenty of food and beverages."
優點： "The service provided was of a high standard. See the comments mentioned above,"
缺點： "The reading light has to be a bit more directed to the person sitting in the aisle seat."
優點： "Flight was on time Crew very friendly and helpful and the pilots landed the plane smoothly Keep up the good job!!!"
優點： "I liked the spacious seating, up to date entertainment and snacks, plus food even though a short flight. I found the male stewards on this flight a lot more helpful I'm not saying the women weren't as well. Gender balance is good. Overall everytime I have flown Korean Air the service has been exceptionally pleasant and I feel confident and safe. Knock on wood I hope they keep striving for excellence and not lose it along the way like so many other airlines over the years."
缺點： "The constant interruptions of messages while watching movies. All the lights along the ceiling of the plane seem to be a lot brighter on day and night flights. Softer lighting be a little bit more comforting to the eyes, besides don't each seat have its own light source if extra lighting is needed!"
優點： "Everything was perfect perfect service excellent food the best I ever flown so far"
優點： "upgrade the food quality"
優點： "Never flew this arline before but gave ut a try since it's a skyteam affiliate. Wasn't disappointed. Flight was simple and team was nice."
優點： "I was very pleased with the service and the level of comfort."
缺點： "Excellent service and constant food/beverages."
優點： "The flight was comfortable and on time. Nice seats, and the staff was very helpful and kind. Overall great experience with Korean Air. I definitely will be using their services again in the future."
缺點： "The food was not the best in my opinion, but it was hot."
優點： "Koreans are naturally respectful, making for a very pleasant flight"
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Great services"
缺點： "The flight is too full"
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
缺點： "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food"
優點： "Smooth flight"
優點： "My special meal request was honored and was quite tasty! The plane was comfortable--seats to lavatory!"
優點： "The captain told us about the landmarks along the flight."
優點： "I flew from Tokyo to Seoul on Korea Air. I was very impressed by how comfortable the airplane was. It had the most leg room of any flight that I have taken in recent memory. The entertainment system worked well and had a number of good options for movies and TV shows in English. Korea Air served a nice lunch on the flight which was a mix of Western and Korean food."
缺點： "The flight had a large number of young children on board. At any one time, at least one of them was crying. But I can't blame Korea Airlines for this problem."
優點： "Ample leg room for 6'1" bigger guy."
缺點： "Boarding was a mad rush. Didn't matter if you were section 1 or 2 or 57. People were cutting, and putting their 7 carry on bags over your seat. I felt like the food was better on the shorter leg. Sharing 2 bathrooms with 300 other people should be a crime! Exaggerating, but the lines got ridiculous especially after each meal. The crew seemed haggard and overworked. They were prompt to answer the 'call attendant' button. Also not knocking it, if it's airline policy, but I had 1 beer with each meal (3) during the 15 hour leg, and with the 3rd Hite I had 3 attendants come up and verify my order of a beer and said they were cutting me off? But it's ok to walk around the aisles with wine bottles and fill up cups left and right the entire flight? Just kind of a weird stigma is all."
Left Early Arrived Early Great Staff. No complaints.
Rediculous cost just to have my family sit together. What kind of airline separates kids from parents and then asks for even more money to put us together.
It was three hours delayed. If they knew people were delayed from other planes they shouldn’t have boarded us yet. We spent two hours just waiting on the plane
Really impressed with our holiday travel on American Airlines.
Noisy squeaky airplane. But smooth flight and arrived early.
Everything was great. I was on a 777-300, where they have 4-class seating; I paid to upgrade to a suite in First from Business lie-flats at check-in, because it was only a couple hundred bucks, but would stay in Business next time.
Extremely disappointing. The American Airlines crew strike is affecting their flights deeply. The crew didn’t show up for our flight so we were delayed 2 hours.
Left 40 mins late; we were fine on our connection but many on our flight were not.
優點： "Fast, easy, got decent seats and didn’t have to sit next to anyone"
優點： "Newer plane with slightly more room"
優點： "the seats are ok, but service was awful"
缺點： "the fight attendants attitude"
優點： "The Consistency!"
缺點： "Location of the gates in Charlotte are always so far away from one another!"
缺點： "never made it to this flight."
優點： "The crew"
缺點： "Less turbulence haha"
優點： "The pilot’s landing was phenomenal."
優點： "Love the seat. Left side best going to Jackson hole"
缺點： "Bigger snack"
優點： "Overall the plane was in good shape with a nice infotainment screen and charging options."
缺點： "Add support for Bluetooth headsets on entertainment screens. For the love of all that is good in the world make those seats more comfortable! The isles were super narrow and difficult to exit quickly while carrying my carry-on"
優點： "On time"
缺點： "I pre ordered a vegan meal. American Airlines feed me salad and fruit. Not exactly inspiring or sustaining."
優點： "Everything was generally fine. The flight left about 1 hour late, but the pilot made up the time on the flight and we landed about the same time as originally expected."
缺點： "The crew, particularly the flight attendants were rude and impatient. Have they forgotten their manners?"
優點： "I got there"
缺點： "Being on time for once"
缺點： "There was a maintenance issue on departing plane which delayed us a few minutes and when we arrived to layover airport (note we still arrived before the connecting flight was scheduled to leave), the connecting flight had decided to leave early and was gone. Now stranded with standby and all the flights for the next few days are sold out. Beyond angry!"
優點： "Crew members. After a long time I got to see some friendly cabin crew members."
缺點： "Boarding was little delayed. But that's alright."
缺點： "Paid for upgraded seat with complimentary drinks that I still got charged for."
優點： "Crew was nice and accommodating, and movie selection was great. Flight got was smooth, too."
缺點： "The Tiny seats. I’m smaller (5’7 135 lbs) and was sitting next to a regular sized man (6’ 175lbs) and we had no room."
優點： "Couldn't get own crew closed gate and would not open door."
缺點： "Crew closed gate before the 10 min delayed time, knowing connecting passengers would not be able to make it. From a flight 10 min late."
優點： "It was on time, no delays"
優點： "We were very well looked after by a group of male flight attendants. The plane was clean, calm, quiet and we had all we needed."
缺點： "Did not realize this flight was operated by American"
優點： "I made it home..."
缺點： "Plane was grounded due to mechanical issues, another plane was found and we were able to get home, but 1+ hours after the scheduled arrival."
優點： "TSA PRE√ went fast and easy."
缺點： "Seats are miserable to try to sleep on an overnighter."
缺點： "The flight was five hours late leaving Phoenix due to not having a crew"
缺點： "Flight delay on both ends of the segment"
優點： "Good food, kind staff, free booze"
優點： "Amazing entertainment selection, comfortable."
缺點： "Zero in flight entertainment"
優點： "While it wasn't Singapore Air ultra quality, the staff did a nice job for an USA-based airline. I appreciated the option of watching first run movies. There was one I wanted to see but would never have made the time to see it in the theater. Done."
缺點： "Sadly, I am a big guy (2XL to 3XL). Halfway through the flight, my left thigh was throbbing from the pressure. I cannot afford first class travel so this will presumably be an issue until I drop the weight."
優點： "The service was fantastic and so was the food!!!!! Loved the movie options as well."
缺點： "Our flight out of Montgomery, AL was cancelled TWICE! We never made it to Charlotte to take this flight. AA was difficult to deal with in rebooking. My family ended up missing several events surrounding my niece's wedding and the individuals with whom I spoke didn't even seem to care."
缺點： "For a customer-based service, I found it disturbing that one of the flight attendants was abrasive to passengers on this flight."
優點： "Friendly crew"
缺點： "Zero Entertainment. Flight delayed around 30 minutes, which gave me a heartburn as we had to catch the next flight. No priority plus lounge near this gate in Toronto"
優點： "Boarding in London was smooth, we arrived early. New plane, good seats for extra $$."
缺點： "Food could be better, even on an international flight. Crew was friendly and efficient."
缺點： "My bag was lost and was not woken up for meal or provided a meal when I asked."
優點： "Friendly customer service, good snacks."
缺點： "No negative actions or interactions."
優點： "I took an aisle seat for more room Glad to be going home"
缺點： "Still not enough leg room"
優點： "The quick boarding and kind flight attendants"
缺點： "Seat wouldn't recline. Somewhat nauseous smell at first."
If we know we’re going to have to wait at least an hour and a half before we can take off, we should be able to get off the plane. Or at minimum run the AC if we’re going to be stuck there.
No one at the counter could help me fill out the forms to enter Taiwan. I got errors but the were in Chinese! Somehow I managed to get it done after spending about 2 hours asking for help! And the ticketing agent had the nerve to tell me to get back inline!!
缺點： "Way too crowded on the plane"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
缺點： "Very turbulent day."
優點： "Everything was very nice."
優點： "Everything smooth! Yes, a couple younguns’ a little on the cryin’ side... but everyone has to get through that sooner rather than later (and, BTW, they had incredible legroom in Economy so whazzup with that???)."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "Friendly staff"
缺點： "Delay, delay, delay, missed connection"
缺點： "Even in economy plus, the seats of this aircraft are not very comfortable"
優點： "fast take off and good service."
優點： "Flight attendant"
缺點： "No door operations"
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "Boarding was easy and smooth. Even the seats in economy had plenty of leg room."
缺點： "I am not a fan of United WiFi. I was never able to watch more than five minutes of anything before the program had "unfortunately stop responding""
優點： "Will never fly UNITED again no matter how cheap!!!!!"
缺點： "Will never fly UNITED again no matter how cheap!!!!!"
優點： "No one sitting next to me."
缺點： "I need more room."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "My flight was delayed multiple and had to get a taxi to LAX which we even missed that flight because the gate attendants waited so late to make a decision. We are still traveling as we speak and are looking to arrive in Raleigh after 3pm. Which is 8 hours later than our orginal flight."
優點： "Niven cabin crew, helped without complaint when my daughter had an embarrassing accident. Very nice crew."
缺點： "No in seat free entertainment"
缺點： "Flight was four hours delayed."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "Excellent service"
缺點： "No wifi"
優點： "Short flight"
缺點： "Why do all the employees at United try to make you feel like your "putting them out" whenever you ask them anything. I have never experienced how an entire company can walk around with a chip on their shoulder. No life-threatening we are done."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Movies on personal device"
優點： "Not happy. Can't afford such high fees to reschedule flight to see my 82 yo parents. I would have to fly first class to have room for my broken leg now. Doctor won't approve flight since this just happened 3/28/17. But, I can't pay so much more to fly home after surgery....near the holidays. Just makes me sad. I had insurance on 1 flight so i hope i can get 1/2 of my ticket price back. Yup, I messed up the insurance on the 2nd flight. My bad. So I'm out for 1 ticket, and a broken leg and torn ACL and I didn't see my folks. Can you do anything to help me, United? Please? Thanks. Pretty tough week."
缺點： "Will be disappointed if you don't try to help."
缺點： "Mantinence problems was delayed for 3 hours"
優點： "Enjoyed the free movies"
優點： "I need some substance $400 for a flight And you offered me No water or snack"
優點： "Polite flight attendants"
缺點： "Had to wait 40 minutes for a gate"
優點： "Sucked. .the boarding process was a cluster.tiny bag of salted ceap..huge snoring man sweating on me in seat"
缺點： "Missed second flight due to mechanical problems on first flight. I wish the united app would at least offer alternatives when the flight problem is entirely theirs. But no, they expect you to wait in a huge line. I gave up and took the bus which had wonderful service!"
優點： "Free movies and wifi"
缺點： "On time arrived early"
優點： "Very helpful crew, comfortable flight I was alone and everyone was helpful all around"
優點： "Old aircraft, but it had the old more comfortable seats. Flight attendant was very nice."
缺點： "My 1.5 hr round trip ticket was $1000. No wifi. Snack mix was a mixture of pretzels and dried garbage. Stick with just pretzels United."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "On time. Organize boarding"
缺點： "This flight didn't happen."
缺點： "Very small plane. I have to valet my carry on which meant removing all my medicine (I am a cancer patient) and my camera and carry them on board with me."
優點： "Your staff."
缺點： "The delays."
優點： "united customer service quickly booked new flight for second leg as I was not going to make it in time"
缺點： "I did not like waking up super early in the morning only to sit at airport for 3 hours because an escape hatch leaked and got the radios wet. only to have the nearest tech over an hour away. and for him to not be able to do anything but let it dry out. Then the flight attendants did not even do a beverage service."