過去72小時內搜出鳳凰城到台灣 最便宜的單程機票價格是NT$15,237，來回機票價格是NT$24,356。 最熱門的航線是從鳳凰城天港國際機場飛往台北 臺灣桃園國際機場，過去72小時內找到此航線最便宜的來回機票價格是NT$15,237。
優點： "the selection of beverages and the crew are very friendly and helpful"
缺點： "Selection of entertainment"
優點： "The crews were very kind and helpful."
缺點： "Air on the plane was stuffy"
優點： "Two choices of meal, friendlier staff, better head cushion. Props to JAL."
缺點： "Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund"
優點： "Entertainment was good"
缺點： "PA system was used excessively."
優點： "Very professional staff, smooth boarding process."
缺點： "Uncomfortably hot throughout flight. My entertainment system was out of sync, so some movies wouldn't play and the others would link to something completely different. My companion's systems appeared to work fine, so we took turns switching seats to use the one entertainment system."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Beautifully presented and tasty Japanese food. Electronic windows."
缺點： "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
優點： "Great service. Food drink and inflight entertainment"
優點： "The crew was very friendly and helpful! A smiling face makes a huge difference! The airline was excellent with our luggage, transfers and boarding. Easy to fly!"
缺點： "No entertainment. Still a long flight for kids."
缺點： "Tight seating."
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
缺點： "Cancelled flight"
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), entertainment is solid (although the English movie selection was not that large), and we were regularly offered food and drink if we were awake. I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
缺點： "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."
優點： "服務 電影 雪糕"
優點： "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
缺點： "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"
缺點： "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."
優點： "Food was excellent and service came frequently. In-flight entertainment was amazing."
優點： "Food is better than most other airlines. Seamless check in and boarding"
缺點： "Seating space is quite cramped"
優點： "Check in process and counter Agents were very helpful Seat spacing good for economy food was good"
缺點： "Movie Selection"
優點： "Can use wifi with free"
優點： "Sakura lounge was excellent."
缺點： "The entertainment system was bit unsteady."
優點： "Nothing at all"
缺點： "I purchased a flight through one of the participating vendors on kayak for a major airline and accidentally chose the wrong departure date. I never received a confirmation email and therefore missed the flight. I understand and take full responsibility for booking the wrong departure date but when I tried to change it after missing the flight I was told that the airline policy was to charge a $300 change fee plus $30 for the third-party vendor. Because this was booked as a round-trip this vendor was attempting to charge me $330 plus the full price purchase of a new ticket as the "change fee". For some reason I was unable to explain to the person on the phone that it made no sense for me to pay full price for a ticket plus give that vendor an extra $330. I was forced to eat the entire round-trip ticket and of course save $330 by just hanging up and booking a new flight. I have course book a new flight directly with the airline. I could not even fly standby on the next flight with the airline because they told me they were unable to assist me in anyway because I booked through a third-party vendor. There were plenty of seats available on the next flight and I would've been able to fly standby had I purchased directly from the airline. Never again"
優點： "The crew was always super polite and looked very professional and overall just great. The food was delicious, though the portions are small haha. I had my time behind and I was super late to boarding but the crew came looking for me and they were super nice. Definitely recommend them. Miles better than China Airlines and any of the USA based airlines too. The movie selection was pretty good and the seats were roomy and comfortable."
優點： "The flight from Jakart to Japan, Japan to Chicago, was not a problem. Although thr food was typical plane food."
缺點： "My brother and his wife had to wait 12 hrs for plane delay,just to hear that AA canceled all flight for that date. The crew told my brother and his wife to wait for another12 hours which is the next morning, for next flight. My brother decided to just take a rental car to KZO, and was going to just take their luggage from the airline, but the AA crew would not let them did so, and was really rude. It was very traumatic experience for the both of them and other passangers of how bad they treated this plane delay/cancellation issue. One passenger with baby was having a panic attack, but nothing was done. So far, no compensation, or apology email has been sent. Will never take this airline anymore. We are done."
優點： "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"
優點： "Good, clean aircraft; professional, pleasant, well-trained crew. Felt good when I embarked, felt good when I disembarked. Can't ask for more than that."
優點： "The flight went well and the 3 meals were interesting. The staff was professional."
缺點： "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
缺點： "Although, i booked businesss class l. I had to pay 1000 yen for each flight for seat selection. (They were giving me seats 50C) And no lounge facility either. All i got was 2000 yen and upgrade to J class. I had already paid extra for business class. This is highway robbery. No thanks JAL"
優點： "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
缺點： "Food was extremely disappointing"
優點： "The crew was very nice and solicitous and helpful. This is my third trip with JAL and I. Happy about it."
優點： "Food was great, plenty of room, lots of movies"
優點： "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
缺點： "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."
優點： "Food and drinks"
優點： "Everything from delicious Japanese cuisine to attentive and courteous customer service from ground crew to flight crew greatly impressed our family. Being able to fly to Haneda is even better. We plan to fly JAL from now on."
優點： "Flight was on time. Staff was very friendly and courteous."
缺點： "The seats were horrific. We flew economy because anything of an upgrade is ridiculously expensive. The seats were so tiny with NO leg room at all. I couldn't even fit my purse under the seat in front of me. I have had more space on Southwest flights. My husband, who is 6'1" could barely get his knees in front of him. This is insane for a 10 hr flight...worse on the way to Japan for a 13 hr flight. Also, not a whole lot of drink service. i was dying for water but it is very difficult to get out of the middle seat to find it. Would NOT book again on this airline."
優點： "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
缺點： "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."
優點： "The food was good, which I didn't expect. The crew was kind."
優點： "Always on time!"
缺點： "Everything is perfect."
缺點： "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."
優點： "great service"
缺點： "difficulty in figuring out how to use the controls on the entertainment remote"
優點： "I loved the service, the toothbrushes in the bathroom, the cleanliness of the bathroom throughout the flight, the snacks, and the kind flight attendants. This has been my best experience flying to the US from Asia! I would love to take Japan Airlines again as I was incredibly impressed by their services."
缺點： "The lack of quality movies and the way it was organized on the screen. They could organize movies and TV shows by categories instead of one big movie section."
缺點： "Some crew members from Hong Kong better make more effort to improve service skills."
優點： "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."
優點： "Was able to get rest"
優點： "Crew was amazing and attentive as always."
缺點： "An upgrade for more comfortable and ergonomic seats would make a lot of difference...."
缺點： "No babies"
優點： "Everything was great!"
缺點： "More dates available for reward redemption"
缺點： "Offer better options to redeem rewards/miles!"
優點： "Crew took a while before can attend to our needs. Foods are the same choices very limited to beef and fish. Breakfast items are only cereal and porridge. We are seated behind two small kids who constantly kicking my seats."
缺點： "Need more movie options for a 14 hour flight"
優點： "As always Korean Air’s attention to detail is outstanding and impressive."
缺點： "Though I appreciate the consideration given to tall passengers (trying to find us an aisle seat with an empty seat beside, after boarding, for instance), I think there is more that could be done during the check-in process to seat tall passengers into emergency exits or other seats with more legroom"
優點： "Cleanliness & spacious leg room"
缺點： "Serve the coffee/tea with the meal, not after."
優點： "Cleanliness and more leg room"
缺點： "Serve the coffee/tea with the breakfast/meal not after."
優點： "Very nice trip"
缺點： "Clean the restroom more often"
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "Exceptionally trained and attentive staff. Clean plane."
缺點： "More entertainment options."
優點： "Excellent service and food!"
優點： "best airline ever"
優點： "Great customer service. Flight attendants showed passengers a lot of attention. Well done."
優點： "Good food!"
缺點： "I dont know"
優點： "Staff was very warm and accommodating. Flight was smooth"
優點： "The food is outstanding, the on-board service is wonderful."
缺點： "Unfortunately our flight was very delayed causing problems for lots of connections. Also the check in agent at BKK was not nice at all"
優點： "Attendants friendly, cabin clean"
缺點： "Never got headphones. Seat quite uncomfortable, notciced a large bruise on my leg from where I had been uncomfrtable for the whole flight."
優點： "Friendly staff"
優點： "I was not expecting that it exceeded my expectations, it was better than my favorite airline. First time I ever eat all the food they served in an airline. The crew were excellent, they're always there- I don't know if they ever rested throughout the duration of the flight! Not to mention, they are all friendly."
缺點： "Nothing! I wish I won't see things not to like in my future flights with them."
缺點： "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."
優點： "Boarded on time and quickly. Smooth ride made me fall asleep for most of the flight almost the second I sat down (I had been out the night before so that probably also explains it). They left a note saying I was sleeping when they gave out meals and offered it to me even though we were about to descend. I didn't eat the food, nor did I use the in-flight entertainment, so I can't attest to the quality in those regards."
缺點： "Seats a little uncomfortable but this time around I got a window seat as well as two empty seats behind me so I was able to stretch out a bit more and be liberal with my space."
優點： "Boarding, food, airplanes"
優點： "it was not crowded"
缺點： "plane is old my luggage was left behind in souel"
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "With three little kids it was nice to be able to load early"
優點： "Clean, comfortable and professional."
優點： "Much more legroom than I've ever experienced in economy class. Also the sound system for classical music was better than I've experienced before."
缺點： "The thirteen-hour flight was tiresome -- but less so than breaking up the flight into shorter flights and layovers."
優點： "Overall, very good."
缺點： "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
優點： "upgrade the food quality"
優點： "Crew members are very courteous, one of them specifically checked on me to ensure I was comfortable and brought me Tylenol!"
缺點： "The Entertainment selection on a long flight is limited!"
優點： "see above"
缺點： "Would love more Movie and TV options, especially light of the length of the trip"
優點： "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
缺點： "Refund policy"
優點： "Bibimbap at dinner was nice, breakfast choices were not so great."
缺點： "Even with a second seat extra, the entire flight was impossibly uncomfortable."
優點： "I really liked the prices of the tickets for this trip, I saved money over the regular price plane tickets; since I had 2 long layovers in Seoul at Inchoen Airport. I love this airport, it is clean, modern and offers so much amenities for FREE. The best for my second time LONG Lay over. My firtst time was at an airport in Alaska which I completely forgot since it was nearly 30 years ago. The flying experience was totally good from flying from BKK as it was also a good airport. I also liked the services, the crews were courteous and helpful."
缺點： "Flights were full and of course I had a seat in seat 32E next to a man who was ofviously either sick or had a bad allergy, he sneezed and sneezed 1/2 of the whole flight when he was awake and slept most of the time so it was difficult for me to get in and out to the rest room. Luckily the people in seats 32F & 32G were kind enough to let me in and out (I got out mostly while the lady in seat 32F was getting out of her seat.) Mostly the other experiences were good overall."
優點： "Ground staff very friendly as in flight staff. Boarding orderly and seats comfortable."
缺點： "Food was not very tasty"
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Delta crew was awesome"
缺點： "Running to flight"
優點： "Boarding was very organized, service was excellent, plane was clean"
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
優點： "I paid a fair price and got very good service. Seeing there were only middle seats available, the person at the check-in counter gave me the option of an exit row seat with lots of leg room. Slippers, toothbrush, blankets and pillows for everyone, nice meals with Korean and Western options. Wine with dinner. Two checked bag allowance included for American bound flights. The service held up to its reputation as excellent, and the flight attendants are friendly and helpful."
缺點： "The plane only had two bathrooms for the entire economy class. The in-flight movie selection was terrible (although everyone on the plane had their own screen)"
缺點： "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food"
缺點： "Food was not that good. poor film selections."
優點： "GOOD SERVICE."
優點： "Boarding was good, crew was friendly."
缺點： "The entertainment wa ok. Better selection of movies is needed. Good choices www very limited. Seats and space is limited"
優點： "Love everything about the Korean Air."
優點： "Very happy with flight. I haven't been disappointed with Korean Air, which I have chosen a couple times for my business trips to Thailland."
缺點： "Normally the food is very good. This time the chicken and rice had a lot of fat on the meat. Other than that there were no problems."
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "We have now been on both TAIWAN based carriers in the past six months. CI aircraft interiors were more visually appealing- I remember BR being too dark..."
缺點： "The temperature fluctuations of the aircraft. This is really for all airlines, usually too hot upon boarding & too cold 3hrs in... Also, no coach class amenity kit. I think BR gave us "sleeping" face masks for a similar length trip..."
優點： "Relaxed trip."
缺點： "My monitor cut out a few times."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "The staff was very efficient. They even helped wrap my broken bag. Thank you for that extra mile!"
缺點： "I was pleased with everything."
優點： "Everything went fine"
缺點： "None. Business is good!"
缺點： "A bit scary on the landing. Something, maybe the tires, screeched something wicked."
優點： "Attendants were polite and helpful"
優點： "over all good"
缺點： "all good"
優點： "China air delivers on price and has new aircraft. I love flying China airlines they do a great job with small layover time"
缺點： "$115 fee per surf board"
缺點： "They damaged my luggage"
缺點： "General good!"
優點： "Comfort, space, movies"
優點： "Very things"
優點： "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
缺點： "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."
優點： "Landed safely"
優點： "Extremely helpful and efficient staff."
缺點： "Delayed one hour ..."
優點： "Very nice short trip."
缺點： "Boarding at SFO was confusing since attendance gave wrong information so that we kept sitting to wait for our turn. And it ended up kind of disordering. Airline needs to improve this small process while customers waited for so long to board."
優點： "I got business class and I'm not sure why? Was it because it was my birthday?"
優點： "Upon check in, my request for an emergency exit row was granted. Chilly, but worth it!"
缺點： "They ran out of chicken meals, and I did not prefer the fish option."
優點： "Lay over too long"
缺點： "Check in online process and meal selrction"
缺點： "不論check in , 登機，等行李，所有效率都很低"
缺點： "Couldn't hear any of the inflight entertainment. With volume turned all the way up it was still very silent!"
缺點： "the air hostesses could have been a bit more accommodating, welcoming, pleasant, willing and smiling."
缺點： "Terrible and ride employees"
缺點： "I chose the western style dish - needs improvement."
優點： "On time and convenient"
優點： "Totally fine"
缺點： "It was fine"
優點： "It was hastle free"
優點： "Quick and did good job"
缺點： "After flying Japan Airlines I wish there were more free food and entertainment"
優點： "Got us there"
缺點： "Cramped seating"
優點： "Nice staff, on time"
優點： "Very smooth trip from beginning to end."
缺點： "Cramped seating, uncomfortable cabin temperature, very hard/jolting landing"
優點： "I actually got to sit by my sweetie. Perfection."
優點： "blanket made it comfortable"
缺點： "No entertainment options"
缺點： "Delays due to maintenance and weather"
缺點： "Essentially a bus ride with the comfort of a wooden bench."
優點： "On time and very professional"
優點： "On time departure"
缺點： "Why do not they serve FREE water????"
缺點： "This boarding by groups is inefficient."
優點： "Sittings on the tarmac for 90 minutes no airs no waters. 114 degrees"
缺點： "The very least employees should offer customer some waters to cool of"
優點： "Staff was kind."
優點： "Staff was friendly"
缺點： "Cabin was cold and no blankets available."
優點： "Always on time and always comfortable."
優點： "Not much"
缺點： "Was asked to keep moving to another check in line. By the time we got to an open kiosk it was too late and the machine said we could no longer check our bags! Just Awful"
缺點： "No place to put my purse!"
優點： "Very smooth"
缺點： "I didn't not like anything."
缺點： "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."
優點： "I love the cookies"
缺點： "I wish my seat would recline more"
優點： "Same as above."
優點： "Friendly service and staff."
優點： "Everything was great could have done nothing to improve wonderful set"
缺點： "Everything was great magnificent service no complaints"
優點： "comfortable seating"
缺點： "They forced me to check my bag in to baggage claim instead of at the gate. The airport staff were extremely rude and disrespectful."
缺點： "Everything was perfect"
優點： "Everything was nice and comfy"
缺點： "Nothing everything is perfect"
缺點： "That there is no internet"
缺點： "No seemed happy at all."
優點： "Nothing stood out"
缺點： "Nothing stood out"
優點： "The touchscreen was pretty awesome"
缺點： "Loud passengers"
缺點： "See my previous comment"
缺點： "There were no screens by each place!!"
缺點： "Everything. DELAYS___DELAYS"
優點： "AM staff were helpful and pleasant when I asked questions."
缺點： "Terrible side to side of aeroport to get conetion fly with out time"
優點： "on time..."
優點： "Everything. I was amazed and extra appreciative that my checked bag made what turned out to be a very tight connection! Thanks!"
缺點： "Everything was great. I would like to connect that it would be nice to have a not applicable rating option for food and entertainment as they are often not applicable but having to choose something effects the overall rating."
優點： "See above."
缺點： "See above."
優點： "Everyone was friendly and helpful"
缺點： "Delays, delays, delays. :("
缺點： "Sits not suitable for long distance travel"
優點： "Roomy seat"
優點： "Safe landing, that’s all that matters."
缺點： "The entrances by groups. I get it, I just don’t care for it."
缺點： "Lost luggage’s"
優點： "Window seat someone was in my seat. I just found an empty seat"
缺點： "Window seat someone was in my seat. I just found an empty seat"
優點： "AlwYs on time"
缺點： "I couldn't make my trip because of work. Therefore had to cancel but Lufthansa would not provide refund so I had a wasted ticket. Not happy"
優點： "Attendents were very nice."
優點： "It was quiet, staff were chearful!"
缺點： "A little cramped in the middle."
優點： "Almost everything"
缺點： "Movie selection is dreadful. It should be called OLD Movies. I did not see anything current or remotely new."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "Simple and easy,"
缺點： "Food cheap as always and tv had to pay to use."
缺點： "Poor last time to use united"
缺點： "No reply from the airlines regarding my damaged baggage."
缺點： "My earphones jack did not work."
優點： "La comida estuvo agradable."
缺點： "Las opciones de entretenimiento eran muy picas y pobres"
缺點： "There were several flights departing from Dallas Fort Worth and they couldn't get me on one based on weather supposedly but there's zero rain on the ground they made me pay for a hotel hundred bucks to stay in a Holiday Inn Express end it's not very quaint mind you I don't get to leave and get to my destination until 2 o'clock tomorrow afternoon"
優點： "I'm glad I didn't get kicked off!"
缺點： "I did not like the boarding process and I had a fear of being kicked off."
優點： "The updates I received on my phone for delays and change of gates was faster than the agents would/could announce."
缺點： "When workers were walking the aisle, it was hard to get their attention."
優點： "The employees were kind, considerate and professional."
缺點： "I don't have any complaints at this time"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Overall experience was great!"
缺點： "Snacks could have been better. Next time, I would like an entire pop instead of a small cup."
優點： "Movies on personal device"
缺點： "WiFi not worth anything unless you pay."
缺點： "We went through TSA screening and weren't stopped or checked for our carry on. However when it came time to board the plane the agent stopped us, pulled us to the side and told us we couldn't board the plane because our carry on were too big. We then condensed our luggage while no one else was being stopped or asked to check their carry on for size in the bins and the agent withheld our boarding passes. We felt we were unfairly being targeted for the color of our skin and our names."
優點： "Easy boarding"
缺點： "No TV"
優點： "Courtesy and helpful"
缺點： "I don't have any complaints"
優點： "No issues staff was friendly and helpful"
缺點： "Everything went well Lloyds"
優點： "Organized boarding"
優點： "In today's travel world a tiny bag of pretzels reigns supreme. However, I would not constitute this as a rating element titled 'food'. This item is more of a N/A."
缺點： "Food is sandwiches or platters, for example. Since most travelers do not experience being served food on local flights these days, the selection of answers for this category should be updated to include N/A (not applicable) which is what I would've chosen. Very difficult to rate a tiny bag of pretzels 5 Stars."
缺點： "Missed connection in sfo. Had to stay overnight in sfo."
優點： "Comfort of plane"
缺點： "Delay boarding, wait for a seat ticket, and gate to next terminal"
優點： "The stewardess at the back on the plane was very friendly."
優點： "Very good service and great pilot"
優點： "Great people"
優點： "Curtesy of staff"
缺點： "No seat reclining at all. Feeling very stiff by the end of the fight."
缺點： "Tooooo small"
優點： "The friendly and comfortable atmosphere!"
缺點： "PHX is a large airport, and my emailed ticket said Brussles Airlines, Terminal 4. First off, Brussles Airlines is not a carrier at PHX, and secondly no one knew that United was their partner. There was no information provided to me to go to United, which was in Terminal 2. After making a phone call to Brussles Airlines, I ended up getting to the check in gate ten minutes after boarding started. It was a lovely rest of the trip after that though! But please include partner information im the email next time!"
優點： "Easy booking.. Service with a smile.."
豁免更改費用。 搜尋 鳳凰城出發的彈性機票