KHH - LYS
- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 27,639或更低的來回機票價格。
優點： "Vietnam airlines stands out in SE Asian carriers. Great service and planes leaving and arriving on time."
缺點： "Keep up great service standards"
優點： "Plane is good"
缺點： "Delay 2x poor"
缺點： "Excellent service over all."
優點： "Didn’t seem perfectly organized at all times. But they did a good job regardless."
缺點： "Cabin temperature was too low, and that’s a typical problem when flying Vietnam airlines, they almost freeze you"
缺點： "They could improve on the entertainment and service."
缺點： "Got me there, no worries."
缺點： "Cleanliness of plane interior can be improved."
優點： "On time service and crew service"
缺點： "Improvement to entertainment and food selection"
缺點： "Leg room is short, seats are average. Fine for a short flight."
優點： "We were fed on a two-hour domestic flight. Crew were professional and the plane was nice and clean."
缺點： "Boarding was behind schedule and we arrived slightly late."
缺點： "Very low weight allowance on checked bag. Attendant made me go take out cash from ATM to pay for extra weight. When I returned, a different attendant told me a cash price twice as much as the first attendant."
優點： "Standard process"
缺點： "Informed gate personnel of a physical disability within our party. Instead of allowing us to board with another party utilizing the wheelchair service, they conveniently suggested that a line was also forming right before boarding the plane."
優點： "Their boarding process was smooth. The cabin crew was attentive. The plane wasn’t full and there were three of us sitting together that were rather large. The crew allowed us to go to an empty seat without someone next to it."
缺點： "The flight had small video screens but no place to plug in a headset so consequently o sound."
優點： "Boarding by rows - great!"
優點： "Don't expect to be ontime, or have announcements when there is a gate change. Airport employees are more annoyed that you are visiting then what you would expect. Air doesn't run on the plane until your 10k up. HOWEVER, we got there safely and my bag showed up so all in all its fine."
優點： "The system cancelled my ticket & need to buy a new ticket"
缺點： "Non action from airline & IRRESPONSIBLE replies from customer service"
優點： "I only fly Vietnam airlines within Vietnam."
優點： "The flight attendants are corteous, and leg room was okay (better than what I expected). It was also nice that they gave bottled water to everyone."
缺點： "As usual, unorganized boarding. And I’m curious what is the criteria to get a blanket? I’m just curious. Cause 2 of the people who sat beside me got blankets, but I didn’t. Haha."
優點： "Crew and airplane were great!"
缺點： "Food was not as good as I'd remembered on previous trips."
優點： "The evening meal was far better than the mystery cold cuts and drowned slaw on the daytime flight out of Hanoi. Crew were pro -- if a little terse at times. Pilot launched and landed the aircraft successfully, always a big plus in my books."
缺點： "Seat was hard and somewhat uncomfortable. I wanted bottomless refills of white wine but the stewardesses had other ideas. Pours were on the skimpy side, too. Passengers were fiddling with their damned devices during takeoff and landing, and the crew shoulda laid down the law there."
缺點： "Uncomfortable airplane."
缺點： "The back of the plane was so loud you could not hear the movies with the earphones. Food was not good. Staff was exceptional to make us as comfortable as possible!"
缺點： "We could not check in on line . Why? This reason made us have to waited in the long line"
優點： "Lined up, crew took our tickets, we loaded on the bus to bring us to the plane, but the bus just stayed there for 10-15 mins. Then they told us all to get off the bus and go back into the terminal and wait. No explanation or apologies. Waited another 30 mins then everyone lined up again. They never explained what the issue was - it was a bit unsettling. Like, was it a meintamice issue? Should we be worried for our safety? Or was the aircraft simply late/delayed? Upon taxiing and take off the pilot finally said they were delayed from a previous flight and the plane needed to be “checked.” Would’ve like to know that an hour earlier when we first got kicked off the bus."
優點： "As a Delta Platinum member we got to us the Lotus Lounge, which was very nice."
缺點： "Some friendly smiles from the ground crew would have made our trip a bit better"
優點： "Airplane food is usually drab & this fish in chili sauce was really tasty. Pleasant crew"
缺點： "Miss channels fir tv or music or movies. No wi-fi"
優點： "service was great"
缺點： "Plane is a bit old"
優點： "Friendly staff, good enough seats. Cabin temperature was fine. Easy boarding and exiting."
缺點： "Bus gate when we arrived in HK. Was delayed but not their fault (typhoon in HK). Everything else was fine."
優點： "Comfortable seats, but that was about it. Just ok."
缺點： "This was only a short flight 1.5 hours, but only provided water, unlike Thai airways which provided a meal."
優點： "The leg room is one of the best in economy class. At six feet tall, I was able to stretch my legs and not have my knees against the seat in front of us. The personal entertainment console worked perfectly with clear picture and sound, though the free headphones were uncomfortable. Boarding crew allowed us to cut in line since we had a 2 year old. Very appreciative for that, and appreciative for their sternness with those customers who were trying to slip in in front of us."
缺點： "Crew on board came across as a little unfriendly, though professional seriousness might have been mistaken as annoyance. The food was passable, but definitely not quality. Sufficient amount of beverage was served."
優點： "Cabin crew are great. Vietnam based catering is always really good: excellent fruit and I enjoyed the Vietnamese beef stew."
缺點： "Equipment seems older, no entertainment system in economy class."
優點： "Vietnan Ailrlines is the best and most reliable in-country operator. However, that isn't saying much. Overall, the company, its equipment, and employees are the most professional."
優點： "Overall my experience was good. Pros: seat are comfortable. The jet seemed more spacious than ANA airlines. Cons: workers know little English compared to ANA from checking in to the flight attendants. I think this was the most disappointing because the language barrier was frustrating when needing help going the right direction and having questions about checking in. The food was OK. The fruit tasted rotten and the food didn't seem as fresh either. The customer service was also mediocre. When I was on ANA airlines all the staff were very helpful and they seemed statisfied with their jobs. When I travel to ASIA again I will try and avoid Vietnam airlines."
缺點： "See above"
優點： "On its Airbus A 350 Vietnam Airlines recently introduced a new arrangement for the Premium Economy Section. This is the only aircraft used on the SGN-CDG line. Before they had a lay-out of 3-3-3 seats across, strictly identical with the Economy section. It is now 2-4-2, giving some more space to sit comfortably. All seats have now a fixed separation, with the possibility of placing a glass or other small objects on top of it; they look like a smaller version of the old Business Class seats. In the first row the design of the fold-up screens has been improved. Previously some invaded the personal space of the neighbour, as I had experienced last October (my knee still remembers it). Well done. Prem Economy is worth the difference in pricing."
缺點： "In Premium Economy Vietnam Airlines used to serve a lavish breakfast menu. Most of it was sent back as waste, because so many passengers (e.g. French) are accustomed to a minimalist continental breakfast. All this lavishness has disappeared now. While I understand the reason why, I wonder why they also eliminated the small portion of jam or jelly. Only butter is available to spread (spread?) on the tiny bun. It would be a nice touch to have also some jelly. Also during the night shift they used to offer some nice sandwiches to sleepless passengers. Now only pots of instant noodles are offered on demand. These pots are not well adapted for European passengers."
優點： "Ground and air staff were pleasant and helpful"
優點： "The flight had many open seats, the crew helped to board passengers efficiently, the food was plentiful and they even offered wine on a 3 hour flight. It was delightful."
缺點： "There weren't individual entertainment systems."
優點： "On time, smooth flight"
缺點： "seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality."
缺點： "There was no luggage requirment on my flight plan. I thought that it was 32 kg since it was international flight. At the counter I wad told I am over 20 kg allowed on that flight since this fligh was code shared with Vietnam Airlines but operated by Cambodia Angkor Airlines. After manager intervention my suitcase was accepted. I would appreciate clear communication about allowed suitcade weight on code shared flights."
優點： "excellent ,no complaints. Good flight all around."
缺點： "No entertainment"
缺點： "The lack of support to help us to rearrange flight. No explanation"
缺點： "I am average height for a male and my femur bone was the exact length between seats - my knees were jammed against the seat in front of me. Not a comfortable flight but at least it was short."
缺點： "The flight attendants on China airline was terrible with unacceptable attitude, very rude and consantly trying to insult customer especially to those that don't speak their Chinese language. I would never fly with China airline again."
優點： "Flight was delayed 1 hour with no explanation. Boarding was complicated by a long bus ride and again no explanation. The flight had tons of room open but no one offered for anyone to move seats despite a huge, loud crowd of young students keeping everyone awake in the back of the plane."