Excellent, keep up the good work
They keep the planes really warm, uncomfortably warm, and are apparently too cheap to have the personal air vents installed, so no way to cool down in your tiny little seat. Just awful. The food choices were amazing and endless and included which was great (beverages too). However, our plane crashed, which really sucked. All in all I won't fly Korean again (mostly because it was hot and uncomfortable).
Flying business cannot quench your thirst. Not even a glass(in this case a paper cup) of water is onboard. I wonder if the COVID virus can survive in the longer legs.
優點： "Cramped seats and no beverage service. No crew interaction."
缺點： "Never seen a group of staff who are so dedicated, service oriented, disciplined .... to attend to every need of the passengers. A special thanks and salute for working under the shadow of the Coronavirus epidemic"
優點： "There were movies."
缺點： "too late giving out ear phones, and too many interruptions on the loud speaker....way too long explaining things everyone knows, like how to buckle your seat belt....give me a break."
優點： "Everything. They are the best"
優點： "This was a Delta codeshare on a Korean Airlines plane. The seats in business class were very comfortable and it was easy to stretch out and sleep."
缺點： "The food was mediocre. Not terrible but not very tasty either. There is no wifi!"
缺點： "if the music list is great with latest songs.. charging of phone took so long to be charged"
優點： "Crew was great food was great flight was safe"
缺點： "More room"
缺點： "Offer better options to redeem rewards/miles!"
優點： "Boarding for Any KA flight is excellent. They actually tell the crowders to sit down, which makes it easier to figure out if you're supposed to be in line or not."
缺點： "This flight was a Delta flight, with Delta crew on a Delta plane. Delta is great for domestic, but this crew was definitely not a Korean Air crew. The result is a lower quality of service, with more than half of the flight attendants not being nearly as cordial as they should have been."
優點： "For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with."
缺點： "Entertainment was not so great, small selection of movies."
優點： "Services from the crew and the seat are what expected being in eco-normic class."
缺點： "can upgrade or afford to go by at least business class"
優點： "Very efficient crew. Good food. Good movies."
缺點： "More room around seat."
優點： "Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks"
缺點： "The movie selection was small and a bit outdated"
優點： "Got me there and back on time!"
缺點： "Could've had a larger movie selection"
優點： "The great service and comfortable flight"
缺點： "The touch screens were terrible"
缺點： "A little bit crowded"
缺點： "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."
優點： "Got the seats we wanted. If you are travelling with an infant this is top priority and they delivered"
缺點： "Flight delayed by an hour"
優點： "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
缺點： "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
優點： "Careful attention to making sure international travelers--English speaking, Japanese speaking & Chinese speaking-- felt welcome & comfortable."
優點： "I liked that it was a seemles, smooth and easy operation during the entire trip from departure to arrival. Thank you for making traveling a pleasant and dreamy experience!"
缺點： "There wasn’t anything I didn’t like."
優點： "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
缺點： "The only problem was the long layover"
優點： "Crew helpful"
缺點： "Food tasteless"
優點： "Boarding orderly"
缺點： "Cold food"
優點： "seat size is okay,"
缺點： "food is not great,I was hungry in between meals and there was no snacks available at the back part of plane for hungry passengers"
優點： "food selection & crew courtesy"
優點： "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
缺點： "food was disappointing but better than most american airlines"
優點： "Again plenty of food and beverages."
缺點： "I would have appreciated more movie options and TV show options on the entertainment monitor."
缺點： "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
優點： "Everything went very smooth and easy! The ride was relaxing and went great!"
缺點： "Uncomfortable seats"
優點： "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!!"
優點： "Everyone was very polite and helpful"
優點： "Over all customer service."
優點： "I really liked the prices of the tickets for this trip, I saved money over the regular price plane tickets; since I had 2 long layovers in Seoul at Inchoen Airport. I love this airport, it is clean, modern and offers so much amenities for FREE. The best for my second time LONG Lay over. My firtst time was at an airport in Alaska which I completely forgot since it was nearly 30 years ago. The flying experience was totally good from flying from BKK as it was also a good airport. I also liked the services, the crews were courteous and helpful."
缺點： "Flights were full and of course I had a seat in seat 32E next to a man who was ofviously either sick or had a bad allergy, he sneezed and sneezed 1/2 of the whole flight when he was awake and slept most of the time so it was difficult for me to get in and out to the rest room. Luckily the people in seats 32F & 32G were kind enough to let me in and out (I got out mostly while the lady in seat 32F was getting out of her seat.) Mostly the other experiences were good overall."
優點： "Excellent service and comfort, from start to finish"
優點： "Food was definitely above average. Cabin service was good."
缺點： "Not took off on time. No explanation or apologies from the captain."
優點： "The crew was very attentive and so pleasant."
優點： "I think the professionalism and care of the crew is outstanding. I am always pleased by the conduct of the crew with the passengers. It is the main reason that I always fly Korean Air."
缺點： "This flight is almost always late. Sometimes it is only by 20 minutes and at other times it is one or two hours late. I have been using this particular flight for years and I would love to see them fix their scheduling problem."
優點： "Always fly Kirean Air. Business class on these long flights are great. The new 747-8, gives you a bit more privacy and the stewardesses are attentive, pretty and professional."
缺點： "Turbulence!!!!! Keep thinking the wings will fall off. Lol"
優點： "Staff, food, flight.. everything was great."
優點： "The flight staff is always a pleasure to fly with."
優點： "The take off and landing. Pilots are very good."
缺點： "The restroom lacks basic tissue and paper cups."