缺點： "Can’t say anything but when travel again we’ll still choose Korean Airlines. We love it."
缺點： "Need more movie options for a 14 hour flight"
優點： "Cleanliness & spacious leg room"
缺點： "Serve the coffee/tea with the meal, not after."
缺點： "Seat lacked good padding, very uncomfortable for 12 hour flight"
優點： "Yes, we were unexpected and surprised being upgrade to premier class"
缺點： "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."
優點： "The seat is comfortable."
缺點： "One toilet got dirty, and I had to wait for another toilet. One option of the food was no longer available."
優點： "Service was great and flight landed safe. Korean food was delicious."
缺點： "No any fruit available snack Lay over is too long!"
優點： "very attentive staff clean, comfortable plane with leg room"
優點： "Quick boarding. Friendly and attentive staff who spoke good English in addition to Korean. The food was good for airplane food."
缺點： "It was as good as it gets in Coach!"
優點： "Overall flight was awesome"
缺點： "Would suggest a footrest to the economy seats and provide in-flight wifi."
優點： "The new plane was amazing on my way back from Singapore to Chicago. The staff is extremely courteous. The food was good which included some traditional Korean food options and some western cuisine."
缺點： "On my way from Chicago to Singapore, they had an old plane and the business class was mediocre at best. The seats were uncomfortable. They were stacked side by side and did not have a "personal pod" formation which in my honest opinion is quite a waste of thousands of dollars you paid to travel. Additionally, the entertainment was just okay. There were not too many great options of movies and for the old plane, the screens were really bad."
優點： "Korean Air staff was very nice and helped me as a disabled passenger."
缺點： "Was on a 777 both legs and they have very little padding in the seats which makes for a sore butt."
優點： "great staff... treat you like a king"
優點： "Everything about the trip was smooth. The seats were comfortable and the food quite good. Everyone was very kind and made the long flight very pleasant."
優點： "I thought the food was exceptional"
缺點： "Lack of food option for vegetarian"
缺點： "Boarding was a free for all. did not board by aisle."
優點： "Good service and on time"
優點： "Food and boarding."
缺點： "No comment."
缺點： "I would have appreciated more movie options and TV show options on the entertainment monitor."
優點： "I really liked how Korean Air had the next flights gate information on my boarding passes."
優點： "Excellent Service !!! All you can Drink (Beer/Wine). Two Delicious Meals Served. A Third One if you were still hungry. All these Included With The Price I Paid! Less than$650 R/T during the Off Season. Plus, Good Selection of On Board Movies and Programs. Prompt and Courteous Service from the Korean Airlines Ladies. Took Off On Time, and Arrived On Time. Actually, on the way back, we got in early by 35 Mnts. Will Definitely Book Again With Korean Airlines. No Regrets !"
優點： "Attentive cabin crew, roomie, nice entertainment system that worked the entire time of the trip."
缺點： "Food was just ok"
優點： "Good service. All attendants and crews were nice and friendly."
缺點： "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
優點： "Everything went very smooth and easy! The ride was relaxing and went great!"
缺點： "Uncomfortable seats"
優點： "I liked the professionalism,courtesy and kindness of the crew. I was impressed with the way they handled their Jonson a flight that ran into a lot of turbulence."
缺點： "I would have liked a better explanation of our meal choices, particularly as it relates to the spiciness of the meal. Simply telling me that my choices are chicken, beef or fish is not enough. I also would have liked a broader selection of movies from which to choose, especially on a 12-hour flight."
優點： "The return flight food."
缺點： "Uncomfortable seating"
優點： "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
優點： "Comfortable seats, good meals, able to enjoy a few good movies"
缺點： "Can't book seat prior to check in"
缺點： "Chairs are quite hard and the movies selection limited."
優點： "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
缺點： "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."
優點： "Excellent service from staff. Always with a smile. Food was exceptional!!! They even serve icecream on board!!! Food and drinks kept on coming."
優點： "Excellent service and comfort, from start to finish"
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "I missed my flight by 24 hours. They put me on that day's flight in a better seat than my original at no charge. And their in-flight service is always A+!"
優點： "Fairly smooth boarding, no problems with luggage."
缺點： "Uncomfortable seating in economy, difficult to make it through aisles due to narrow width. Back ache on this long flight. Bathrooms don't seem to be enough for number of people on this flight. Arrival time is a bit late. Very bumpy flight at 10K."
缺點： "they don't know what is customer service just they know what is RUDE mean.."
優點： "Great food and friendly flight attendants"
優點： "Korean Air service is second to none. The attendants are kind, always a friendly face and beautiful. At checkin service the attendant was kind enough to notice that my travel partner and I would enjoy an aisle and window seat together without a middle seat occupant and seated us accordingly. Thoughtful. Attendants periodically walked the aisles to let guests know that they were available always. Five stars!!"
優點： "the flight attendants were great, and we had the two seats across in the very back, which is much more comfortable than the three, or the center area."
缺點： "we had terrible turbulence for several hours, and therefore didn't sleep. I know the pilot was trying to find calmer air, but it really seemed like we were descending way too fast. It was a LONG 11 hours."
優點： "I was late for my boarding to due to incoming flight was late but they waited when they didn't have to and accommodating to my needs"
缺點： "Did get my luggage with me when I landed in Chicago due to my incoming flight was late"
優點： "You need to have wifi"
缺點： "Get wifi"
優點： "Hospitality was top notch! Always friendly and helpful. Food and snacks was good. Liked having the TV in front of me for the long flight. Liked having the toothbrush!"
缺點： "The ability to upgrade when there were many open seats and I was told at check in that there were no seats available. I had fallen during my vacation and really wanted to upgrade so I can stretch out to not put a lot of pressure on my low back and hip for a 12+ hour flight, and didn't get the chance. Was pretty upset when I walked around and noticed many open seats in both business class and first class. (first class curtain was opened for a short period of time)"
優點： "I like the clean atmosphere of the plane The stewardessses were professionals and never condescend to keep the plane clean. The movies were good."
缺點： "food was so so."