每天清潔，並在 高雄市飛往 舊金山的機艙內安裝HEPA高效濾網
過去3天找到最便宜的單程機票是多間航空公司（NT$62,414） 和 Cathay Pacific（NT$106,364），最低的來回機票則是多間航空公司（NT$35,326） 和 Cathay Pacific（NT$44,807）。
優點： "EVA does a nice job getting all of the service out and making sure you have everything you want."
缺點： "If you are a big guy upgrade to exit row or economy plus. This is an airline that doesn’t generally serve people that are over 6’ or 200 lbs."
優點： "Great champagne. Good food. Good movie selection. Great seat. Pajamas."
缺點： "Nothing. Excellent airline."
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "Great crew and nice comfortable seats"
缺點： "Great service from flight staff."
優點： "Crews are excellent"
缺點： "More legroom"
缺點： "More leg room"
優點： "Seat was ok"
缺點： "Everything could have been better"
優點： "I enjoyed their seafood and lactó ovo meals. There are many vegetarian options i can choose."
優點： "Alll good and arrived early!"
優點： "Proactive, Organized staff."
缺點： "Some of the staff members need to enunciate words more clearly. They speak English too fast making it hard to understand."
優點： "First time flying EVA. They made it easy!"
缺點： "No complaints!"
優點： "Excellent staff!"
優點： "Efficient crew. Safe flight."
優點： "I was lucky enough to have extra seats next to me so I slept well on the plane. I appreciated how friendly the stewardesses were, and also the ease of boarding, the prompt food service, and cleainess of the plane (and restrooms too)"
缺點： "The dining options were ok, not particularly wonderful, but overall pretty good."
缺點： "Narrow space"
優點： "metal silverware is great, reduces plastic waste."
缺點： "plastic cups, they're not biodegradable. Better to use paper cups."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
缺點： "Seat width"
優點： "I was happy to be back on EVA after a bad experience on Thai Air."
缺點： "That I was not compensated in any way for my previous flight BR68 from Bangkok to Taiwan that was cancelled. I was put into another airline barely in time that had poor food, no entertainment & smaller seats. Waiting for EVA to respond with some sort of compensation so I don't have to switch airlines. ANA is looking really good right now."
優點： "The flight to Taiwan from LAX was miserable. It was so hot i sweated the entire 14 hours. Was told they cannot adjust it. Easier to get blanket to be warm no way to cool off"
優點： "Good food, attentive staff,but entertainment need a little upgrade . Overall it was good"
缺點： "Delay for 1 and half hour"
缺點： "i wish they had better hygiene"
缺點： "A boarding pass ahd to be printed at the airport"
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "In-town checkin at the Taipei main MTR station. Check in, luggage gets scanned and is taken from there to the airport. You just hop on the train with no luggage to haul with you."
優點： "Staff was very helpful. They went above and beyond."
缺點： "Flight attendants were unfriendly. My headphone disappeared on the flight , no help from flight attendants."
優點： "Great service by the crew / flight attendants! Good food (to me) We lucked out due to not a full flight"
缺點： "Limited entertainment selection (though we did find some interesting Asian films to watch ....)"
優點： "Everything is wobderful"
優點： "Overall everything was good. Feels home to fly with Eva."
缺點： "No preference for seniors"
優點： "Good leg room and seats are comfortable. Food was better than most airplane food. Entertainment system was great as well!"
缺點： "Flight attendants were obnoxious about window shades. They could have come around with water a little more frequently as well."
缺點： "班機delay沒通知 大陸人太吵"
優點： "Same as above"
優點： "Service and Food are good compare to other airlines."
缺點： "Lack of 70's & 80's chinese songs in music channel."
優點： "Nice airplane! Loved the movie selections and the meals. Exceptional service!"
優點： "Everthing was up to the mark"
缺點： "Everything was satisfactory"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Less fog in SFO"
優點： "Comfortable seating Brst service"
缺點： "Very few Good Hindi movies Increase the no and quality of Hindi movies"
缺點： "The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it"
優點： "Excellent crew"
缺點： "It was nice experience"
優點： "Crew was okay, nothing amazing. Seats are cramped as I was put in middle seat separated from my wife despite request to sit together."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點： "Needed to use two sections train and bus for transit. Entering airplane using stair layer very inconvenient for customers."
優點： "Disciplined, timeliness."
優點： "The airline stewardess are nice Smile"
缺點： "The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck"
優點： "Except for one time service everything else is good"
缺點： "Staff forgot what I have asked for boarding could have been done using zones."
優點： "Airlines staff took my complaint seriously and found the bag at Hongkong airport. Later the bag was brought to SFO and delivered at my temporary stay. Very good job done."
缺點： "On arrival on 10th Sep at SFO, I found one of my checked-in baggages was missing. This made me bit worried. I made a complaint to airlines staff there. Some inconveniences caused since I kept my needed cloths in that bag."
優點： "Everything was good."
優點： "There was nothing worth liking . Plane was dirty in side . Tray tables were broken. Used pillows without hygiene sealed bags. Toilets were missing basic supplies."
缺點： "Crew was aggressive and impolite even with senior citizens . There is no point in speaking English with senior citizen of Asian decent. Making faces and giggling among themselves with a sarcasm."
優點： "早餐是粥 很棒"
優點： "Other than loading and lack of information, the in-flight service was world class."
缺點： "Four travelers were seated in 4 different areas on flight from Hong Kong to San Francisco flight. Three of us of us were senior citizens. Two had disabilities and were.not accommodated in any way by Cathay Pacific (CP) while loading in the four areas of the plane. Those of us that we're physically able could not help those with mobility issues because of the proximity of the seating, I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well. I traveled internationally to Asia three times now on CP and the first two were excellent. In the past had had flown other carriers on out trips to asia. This experience on this flight was beyond bad. I had plan on several more trips to Asia the next three years, and I will say that at this point, I will not fly CP again. Something needs to change. A call to me is in order. I witnessed several gaps in CP systems and other issues with training the staff. Your survey did not specify the flight crew. Except for the loading issues and the lack of information about Customs being.closed at SF, the service was world class...what I had come to expect from CP"
缺點： "Gate change from 34 to 4 in hgk airport was too far."
優點： "Food is great!"
缺點： "Bathrooms are not as clean."
缺點： "couldnt find anything to complain about"
優點： "Flight attendants were very helpful in helping us find storage space for our carry-ons in a crowded plane. Very polite and attentive service."
缺點： "It was a long flight, and customer service not good."
缺點： "On time - all good."
優點： "Good service"
缺點： "Older plane"
缺點： "I requested special meal It wasn’t good and I got the food poison which make me sick."
優點： "The stewardesses were super helpful, quick to respond and the pilot even gave regular updates."
缺點： "Bumpy flight and the crew didn't really come around to check on what the passengers needed aka water etc."
缺點： "Poor leg room, very tough for a tall guy"
優點： "service and comfort"
優點： "keep it up"
優點： "Need more movie selection on classic"
缺點： "Food was worse no snacks at all"
缺點： "Hindi selection of movies was not good"
優點： "I like the comfortable seats"
缺點： "Thin blankets was not enough to bear the cold."
優點： "Crew was good"
缺點： "Waiting time , as the flight was not scheduled on time. Also there was no vegeterian food from Honk Kong to SFO."
優點： "Cathay Pacific provided excellent service."
優點： "Jenny (flight attendant in my section) was great. She was constantly smiling and was always positive. Her attitude made the flight more enjoyable."
缺點： "nothing much. overall good."
缺點： "one of the cabin crews threw the meal to me :("
優點： "I really appreciated the customer service and the level of quality Cathay provides."
缺點： "The vegetarian meals could improve."
每天清潔，並在 高雄市飛往 舊金山的機艙內安裝HEPA高效濾網
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