今天12/27Br0076班機 出包，還說自願退票只退稅。 昨晚上臨時收到訊息，11/27班機改11/28班機回來，讓我們要在週日趕回台北的旅客，只好在晚上11點多，在買兩張不是長榮航空班機，趕回台北，結果ㄧ下台北，就接到訊息，班機BR0076做調動，改為原班機11/27下午3:50正常。 1、請問ㄧ下，昨晚上硬要我們乘客接收11/28班機回台北，沒有在多booking飯店要怎麼辦？要趕回台北的要怎麼辦？ 2、我們給旅行社辦的機票，在今天下午，打電話說，長榮已在改回11/27班機原時間回到台北， 3、很趕的已在昨晚半夜，只好趕著，在買2張不是長榮航空的機票，趕回台北。 4、確在台北接收訊息，以改回原日期原時段。 我們以趕回來的旅客，長榮告知旅行社，不能退費，因為以改回原班機。說只能自願退費，只退稅金。 說是長榮航空告知，兩顆球踢來踢去，沒有辦法全額退費。也沒人可以處理這些問題，妳們說爛不藍，我都快氣炸，很想告知媒體做報島，這樣的行爲對嗎？
Bathroom amenities are pretty good even in economy class. My flight was delay so I missed my connection flight at Taipei.
Lord Jesus Christ help me please.
Lord Jesus Christ help me please.
very good flight, some snacks would have been nice, but it was good overall
The worst experience is the online checking before hand: unclear, and hard to call to clarify, waiting more than 30 minutes on hold and I gave up! The checking line @ LAX airport was sooooooooooo long 3 hrs before boarding already! Luckily I have gold card from UA , the staff helped me checking in quickly ,skipping the long line. All the staff at the counter are friendly and helpful, they told me I needed to use Taiwan passport to check into the CDC system for Covid-19 with iPhone, otherwise the system won’t accept….. that’s why I didn’t complete online checking. Selecting English and using Taiwan passport info may speed up the calling process( I guess). It was a full loaded flight, but the flight attendants are friendly and helpful, appreciated their professionalism! Even after arrival, there was a long line for SIM card in Taiwan taoyuan airport, that’s a different story for CDC…took hrs to get into the checking in point, from there on , it was a breeze……
Ticketing too slow processing,takes 1 hour 30 minutes waiting
缺點： "Seats were all apart from each other. Even with early check in the seat selection options were limited. I had to basically beg at the counter to at least seat me and my young daughter together."
優點： "Crew, food, entertainment"
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "The food was pretty good and the crew was very attentive. Checking was easy."
缺點： "Nothing really."
優點： "The quality of the ground handling is very good and the attitude is friendly! Handling things quickly"
缺點： "Children's meals can be changed a little more, then the amount is a little less!"
優點： "Really happy as had a exit seat so lots of leg room"
優點： "Crew very fast in serving dinner"
缺點： "Flight late"
缺點： "First time on Eva air this trip. They did a fine, fine job. Cost was competitive and it was a very comfortable trip."
優點： "Crew did their best despite the poor circumstances."
缺點： "Be on time, even delayed time was not on time. Seats are tightly packed together. This resulted in cramped seats and not every row having a window. Aircraft pressurization is uncomfortable compared to newer aircrafts. No onboard entertainment system. Only serving of food is small snack and drink"
優點： "EVA delivers again! Great flight."
缺點： "Hmm.. maybe if it was individual entertainment units instead of communal screens."
缺點： "Seats could be more comfortable. There's no reason for a 16 hour flight to have rows of three or more seats with barely any room to move or stretch out."
優點： "Their service exceeds every other airline I have been on. Amazing flight attendants with quality food and comfortable seats."
缺點： "A little pricier than other airlines but definitely better!"
優點： "Alll good and arrived early!"
優點： "Service and food was good. Freindly staff."
缺點： "Nothing. I flew business class and it was very good. Can’t speak about premium economy and economy."
優點： "Premium Economy was worth the $$. Especially when the 1st leg of the flight was 15+ hours. My wife was able to sleep 7+ hours. Comfortable and spacious chairs, with good recline."
優點： "Professional. Attentive. Meals included. Drinks included Nice bathroom. They go the extra mile"
缺點： "Nothing Everything was awesome"
優點： "They have a good number of movie and music selections. I got plenty of rest throughout the flight and barely felt the travel time. The seats were comfortable."
優點： "Premium economy equal to NA/Euro business class"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
缺點： "Not much in choice of movies."
優點： "We liked the spaciousness and overhead bins."
缺點： "The seat was not comfortable. On the flight out, we were in an Airbus and its seat was so much better."
缺點： "Delay for 1 and half hour"
優點： "I must say I was skeptical on my first flight with this airline. Staff was very nice. The lady that did my tickets left a very nice note on my plane seat. The ride was very comfortable. The plane and restroom were neat and orderly. I would definitely recommend to my fellow travelers."
缺點： "My fruit platter was all fruit that was not ripe, but no big deal."
優點： "It was my first time flying with EVA. I have nothing bad to say. I will fly with them again and again."
優點： "We were fed plenty of times, snacks and drinks always available, the crew was very kind and accommodating. There was not a vegetarian dinner available on this flight."
優點： "Service is excellent"
優點： "Large leg room chairs and friendly crew"
缺點： "Delays during boarding"
優點： "Everything was great!"