The Crew was really helpfull and nice, A/C was coold for me but for others i think it is ok and the food not bad and not that good. The Thailand Airways employee at the Indera Ghandi Airport " Indian guy " was very bad he hold us for 2 hrs and then he run away letting us the last people at the transit counter and couse us to be so late and about to lose our flight to Bangkok, for nothing. He asked us of we have a retuern ticket, and we told him that we have not because we are traveling for treatment, and then he asked us to wait for 2 minutes, After we wait for a long time he just run away, And after we asked the lady she said ok no need now for return tickets and she gave us the accsess to the gate.
The flight was on time how ever the crew was not so friendly
No working jet bridge to deplane, with priority customers deplaning last. Followed by bus to terminal.
優點： "Size of seats and space in business"
缺點： "Food, service and limiting screaming children in business."
缺點： "Improve food Better movies"
優點： "Flying with Thai in Business Class is fantastic. I arrived relaxed in Bangkok. Kudos to the Thai crew."
優點： "A young very professional crew made the journey a pleasant trip"
缺點： "Nothing really"
優點： "Good crew."
缺點： "D.own graded from firstBusiness Class lounge is tired and over crowded. Aircraft cabin was getting old. Sound on IFE was faulty and unusable and no alternative seats were available. Food was ok could be better. Would not choose Thai for businesses class if there was another airline to choose from."
缺點： "Excellent service and perfect time."
優點： "The crew were lovely and polite"
缺點： "食物差 設施差"
優點： "Had the a most pleasant cabin crew on the leg from Bangkok to Copenhagen. Made the crew on the Brisbane to Bangkok leg look a bit mediocre"
缺點： "Movie choices somewhat limited, not the most comfortable bed"
優點： "Bangkok Melbourne leg was excellent. New plane. Was great. Great, friendly service."
缺點： "Same limited entertainment options and despite being a new plane would 3 degrees on the tilt of the seats kill you?"
缺點： "3 toilets out of order. Plane very old. Chilli food so hot inedible."
優點： "All good except Manila Airport"
缺點： "NAIA Airport Imigration"
優點： "Entertainment choices were good"
缺點： "Dinner was tasteless and my cup of tea was bitter, too strong and a bit cold The cup of tea slid off the slippery, sloped table right into my lap, over my mobile phone and into my bag below. The staff didn’t seem to care. They admitted this happened a fair bit."
缺點： "Crew could have been a bit friendlier"
缺點： "The boarding at Bangkok Airport was a let down. Not only was the gate far away, we had to climb flights of stairs in the process to get to the aircraft. Certainly not suitable for passengers with knee problems."
優點： "The staff were extremely helpful boarding me even when my previous domestic flight arrived late and I was able to board and check in my luggage half hour before take off time"
優點： "Friendly staff."
缺點： "Seat is too narrow and the recline is not ergonomically designed, i.e., uncomfortable. The entertainment portal is not user friendly. Food quality and variety seem to have declined."
優點： "Service was great, crew on board were friendly and good entertainment."
缺點： "Was not given my special dietary food at beguinning of flight and was also not received the help I was assuered when flight was delayed."
優點： "Das Personal hat sich sehr gut um uns gwkümmert."
缺點： "Der Sitz konnte auch mit der Kraft von zwei Männern nicht verstellt werden."
缺點： "No snacks or drinks offered between meals."
優點： "Crew friendly"
缺點： "Poor food and boarding"
優點： "The seats were fabulous. Roomy and my girlfriend and I were indeed placed in the armrest adjoined style. Flight was quite smooth. For the difference in price I can not fathom why anyone would fly coach on THAI."
優點： "Nothing this time"
缺點： "Was not offered any food or alcohol becouse i was asleep.when it was being served......i awoke during the meal service but was offered nothing"
優點： "Stewards were very polite and helpful. Even offered me extra meal without request. Clean, comfortable aircraft unlike most South East Asian aeroplanes. I recommend THAI Airways."
缺點： "Seat wasn't spacious enough but that is the case with almost all airlines if you are flying economy class. Food was prepared for Asian taste only. I guess that is understandable."
優點： "Service was friendly I had no one sitting next to me so was able to be comfortable Boarding was quick Entertainment could have more options but was still good"
缺點： "Didn't enjoy the options of food"
優點： "Foo was good and staff were very helpful."
缺點： "Movies needs to be updated and new , not dating back decades past!"
缺點： "Plane was late and no new time was announced. Boarding was like everyone for himself. Plane itself and crew were ok."
優點： "Staff was courteous and accommodating. 747 is still one of the best planes out there, quiet, powerful, and lands softly."
缺點： "Seats in business do not fully recline, which is hard to sleep on. Also the seats are very hard and uncomfortable for business. Not much padding to sleep on."
優點： "When I boarded this flight, I could already feel the Thai atmosphere. I generally enjoyed the flight without any serious problems."
缺點： "I was surprised to realize that we were packed in this full flight to Thailand from Sapporo like sardines. However, it was OK because I was alomost always sleeping during the flight. I had to stayed up late at previous night. Actually I expected more about the Thai food on the flight, but the flight attendants didn't explain much about it and it was generally mundane."
優點： "Great movie choices and free headphones. Overall a great experience."
缺點： "I had to deduct one star because we were seated in the emergency exit row. As there were no chairs in front of me we had a ton of legroom which was nice, but our screens were on folding arms. The screens in our row had to be folded and put away for landing, while the rest of the passengers got to finish their movies, I had to miss the last 15 minutes of mine."
優點： "Absolutely great"
優點： "Everything provided, lots of refreshments throughout the flight"
缺點： "Monitors were not the best for viewing movies. White wine was bitter."
優點： "Whole package very good"
缺點： "All good"
缺點： "30 minutes out of Bangkok, there was a problem with the plane and we returned to the airport for repair. I absolutely value the priority on safety, but the 4 hour addition to my already long trip was painful."
缺點： "We had two drunks behind us constantly kicking our seats. There was three free seats in front of us, we asked to move there but we were told that those seats were for crew in case of turbulence. It's the first time I hear this. Half way through they allowed us to move for those seats."
缺點： "Unfortunately, the flight has Chinese tour groups. They are noisy and no manner. BTW, cabin crew handle them very well."
優點： "All personnel were excellent and very congenial and helpful in every way. It is so nice to experience full service at a time when many airline nes are cutting service."
缺點： "There were very few directions given for boarding so it wasn't clear when we could go on board. Food was good but a little bland. Let me say again, the service of the food was excellent and made the overall experience five-star. Thank you."
優點： "Comfortable 787 with large windows and self-dimming LCD blinds. Frequent and courteous food and refreshment service."
缺點： "Fully packed flight. Couldn't find the cool toy shops at Narita airport."
優點： "Customer service is amazing!"
缺點： "Keep up the great work!"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "crews were nice"
缺點： "Very crowded flight. Fully book. Super busy bathroom. Food was bad"
缺點： "Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded."
缺點： "Catering and professionalism of the crew could have been better."
優點： "Good movie selection, good meals and great crew"
缺點： "Next time I will book early to get the business class"
優點： "Comfortable seats in Premium Economy."
缺點： "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."
缺點： "Be on time. 3 hours delay"
優點： "Was pleasantly upgraded from Economy to Business."
優點： "The seats are fairly comfortable, and the service was great."
缺點： "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
優點： "Crew were friendly and premium economy seats were spacious and comfortable"
缺點： "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."
優點： "Good meal and serve more food"
缺點： "Line up to the plane shouldbe in short time"
缺點： "short hall business class not comfortable - flight delayed as usual"
缺點： "Ok perfect will do it again"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點： "The delay of one and a half hour has resulted in a loss of half a day of holiday. Without any compensation."
優點： "Friendly staff and very accomodating"
缺點： "Did not enjoy the food choice, tv needed repairs"
優點： "Excellent meals, excellent entertainment system, great staff"
優點： "Cleanliness and no disruptions"
缺點： "The crew were slow to clear the food trays"
優點： "Inflight entertainment was excellent! Staff were very attentive."
缺點： "More choices in food and more leg room or ability to put legs up, had very swollen feet!"
優點： "All went to schedule and flight attendants very good"
優點： "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"
優點： "Crew was nice food was great"
缺點： "All good"
優點： "My checked luggage bag was damaged. I noticed the damage only after I I reached home. However, when I reported Cathay Pacific baggage staff were very helpful and professional. I know several airlines who hide behind bureaucratic procedures to stonewall customers. CP is not one of them. Excellent service, before, after and during the flight."
優點： "Movie choices."
缺點： "The weather delay was understandable - boarded flight 19 hours later than scheduled, but then there was a problem with the engine, that delayed us further by 5 hours. We had to sit on the aircraft for 5 extra hours on top of what was already an extra long flight. 21 hours on the plane - and there was no coffee! Being on a plane for that long, you should be able to get a cup of coffee. Staff seemed annoyed as well and were overall a bit rude. Wine tasted like acid."
優點： "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
缺點： "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"
優點： "Food better than qantas Good leg room Very attentive attendants Good range of movies"
缺點： "It was pretty good for the price"
優點： "Good and hospitality were top notch"
缺點： "Plane late to arrive and crew couldn't make up the time"
缺點： "The meals were not as good as on my previous flights"
優點： "Flight personnel go out of there way to smile and make you feel wanted on this flight and the previous flight enroute to Singapore from Hong Kong. Food was OK, too."
缺點： "Ordered a vegetarian meal that was never delivered."
缺點： "You have to be there 3hrs before the flight to guarantee they won't resell your seat. I was at the terminal an hour prior at 9am when there was no line to check in or even at security but they turned me away. I rescheduled my flight and had to pay a lot extra to do so. I stayed at the airport to make sure I wouldn't miss it and the crew doesn't even start setting up until an hour prior... they don't start boarding until 30 minutes prior.... so they 100% sold my seat and then charged me to rebook it. They turned me away when I could have been at the gate 50 minutes prior, well before boarding"
優點： "From above ---to serve us, without getting sick, great job by the crew.t"
缺點： "They had us board from gate 4 and they added a security station and we wandered around trying to find the gate. Someone should have stayed out there to tell us why we couldn't even approach gate 4. It was total confusion being seated in gate 3."
缺點： "Flight was scheduled to leave 8:30 AM and we ended leaving 12:45 PM!!!"
優點： "Entertainment is always highlight"
缺點： "Crew services- trying to put my backpack up the space on the rack. But the crew says it is better to put my backpack under the chair. He explain it is more convenient to me. What's the reason he think it is more concienent to me. I dont understand his thought. I feel disappointed with the services. The crew are no professional. Please provide more training to these people"
優點： "Same as above"
缺點： "Same as above"
缺點： "Seat didn't recline"
優點： "Comfortable seats, clean toilets, great service"
缺點： "Entertainment system is a little bit outdated. Not as good as was on the other flight where you can search for movies by keyword."
優點： "I managed to miss my flight in Hong Kong (my mistake) and Cathay managed to get me onto the next flight. Thanks Cathay!"