Korean Airlines has excellent service. Staff are attentive and friendly, always willing to help and provide comfort. Airport is very clean and has free sleeping areas for transit travelers which must be duplicated in every international airport. If given the choice, I will always ride Korean Airlines for my international travel.
Rude gate staff, not much service on plane
Was a quick flight less than an hour. He gave me two packs of gold fish. Which is fine but of course compared to my other flights, well no comparison, but the flight was less than an hour.
優點： "Staff excellent Flight smooth landing a breeze"
缺點： "More water, more comfortable seats"
缺點： "The seat, the food, the services, the boarding could have been better!"
優點： "Food is great. Crew are very nice."
缺點： "Advanced seat assignment"
優點： "Clean facilities and polite staff. Made the 14 hour trip much more tolerable."
缺點： "More JFK related than anything. 20 minute delay on Yvette tarmac due to gate related issues but that's not the airline's fault."
優點： "Clean facilities and polite staff. Very short flight"
優點： "The flight crew was friendly. Checking in was easy."
缺點： "Nothing, it was great"
優點： "Everything was good, excellent. No complaint at all!"
缺點： "Perfect no further better service, I suppose."
優點： "The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!"
缺點： "I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!"
優點： "Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class."
缺點： "Nothing except flying first class."
優點： "Every thing was excellent. The crew was very courteous and gracious."
缺點： "Unfortunately we had about a 1/2 hour delay due to congestion. Not the fault of the airline."
缺點： "A little bit crowded"
優點： "Flight was very nice, good service and new aircraft. Korean Air needs to get better selection of movies"
優點： "Lots of leg room, great meal, and excellent flight attendant service."
缺點： "Nothing to dislike."
優點： "Excellent service and delicious food and clean."
缺點： "No wifi on board. Not many movies."
優點： "Good food!"
缺點： "I dont know"
優點： "The entertainment system and choices were top notch!"
缺點： "The stewardess slammed a cart into my left knee while I was sleeping and woke me up real quick! At least she offered me a ice pack... Again how in the hell in today's worlds do you not offer Vegan choices on the menu?!"
優點： "Customer service is very good"
優點： "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."
優點： "Korean Air staff was great. I fly Korean when flight prices are reasonable. Stsff helped me as I need assistance as a disabled passenger. Plan to fly again to BKK and back next summer and will fly KA again if price is competitive."
缺點： "Flight to BKK was on 747s my favorite plane."
優點： "Clean airplane and ver polite crew."
缺點： "Was not allowed to get a seat assigned online. Only at airport checking when most decent seats were taken. Also could not choose the food online. Online site poor. Wasted a lot of time and still could not get seat and food preference."
優點： "the flight attendants were great and it flight was smooth."
缺點： "long flight"
優點： "Anonymous i really appreciate getting a meal on the plane i love all the food yummy, ilike the cleanlines for korea air ,and good customer service,"
優點： "Boarding orderly"
缺點： "Cold food"
優點： "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
優點： "Everything went well. Crew were helpful."
缺點： "There was no onboard entertainment system."
優點： "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
缺點： "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
優點： "Great service and decent food, clean new plane!"
優點： "Just about everything"
缺點： "In priority class the space was narrow when accessing the aisle from the window seat"
優點： "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
優點： "Friendly staff and good good choices. Clean and new plane."
優點： "I've flown all over the world and it literally was the best flight I've ever had."
優點： "Lots of space on airbus. Great choices of entertainment though Singapore airlines has much more choices."
缺點： "I'm vegetarian/vegan so that is my only negative thing. They only had meat & seafood. Airlines should be more aware of being sustainable & food is definitely one of them."
優點： "There was plenty of room with empty seats."
缺點： "The breakfast food was not good. Some of the staff couldn't speak English."
優點： "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
優點： "Service counter check in was very helpful"
優點： "the food"
缺點： "i wish you could have more options on TV comedy :) more episodes of the big bang theory and/or friends :)"
優點： "Same as acove."
缺點： "Same as above."
優點： "It was all good. Really no complaints."
優點： "Very friendly service."
缺點： "Korean Air needs to improve check-in. Didn't realize that Morning Calm could be used after early check-in even though kiosk didn't give boarding pass. Once we did and switched out of the SLOW regular line it went great."
優點： "Great leg room (I'm 6'3), friendly staff, great movie choices"
缺點： "Thought there should have been 3 meals (16hr flight), food was OK."
優點： "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
缺點： "The space is really tiny. The screen also tiny."
缺點： "Selecting seats online"
優點： "Great service!"
缺點： "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
優點： "Excellent service from the cabin crew."
缺點： "The Japanese (Washoku) breakfast was not as good as I expected."
優點： "Almost everything"
缺點： "Slightly delayed"
缺點： "My experience overall is fantastic"
優點： "Crew was very friendly and the service was reasonably good."
缺點： "Seats were not very comfortable."
優點： "The crew was very good. The service was fine."
缺點： "The food could have been better."
缺點： "Old Aircraft Interior, could be more comfortable"
優點： "Crew was good. The food was good quality."
缺點： "Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub."
優點： "The staff is friendly with attention to detail"
優點： "Food and entertainment has to be better."
缺點： "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
缺點： "If the seat reclined a bit more, would be nice."
優點： "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
優點： "Staff are super kind."
優點： "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"
優點： "Food and service was excellent."
缺點： "Seats in economy were narrower than other airlines."
優點： "Good communication, food and services"
優點： "free movies"
缺點： "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
優點： "Very comfortable plane and excellent service."
優點： "Food was served with metal utensils."
優點： "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
缺點： "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."
優點： "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
優點： "Almost everything was good"
缺點： "Check in was complicated."
優點： "Great service. Crew are kind and friendly!"
優點： "Very awesome and polite crew. Exact reason why I chose ANA"
優點： "Efficient, courteous crews,"
缺點： "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
優點： "Food legroom service friendliness"
缺點： "Could not view flight info on map"
優點： "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
缺點： "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
缺點： "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
優點： "Very pleasant. I upgraded to economy plus so that was a bonus."
優點： "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
缺點： "The seats seem small and are ok in comfort."
優點： "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
優點： "Everything but the food menu. But it's okay. I usually order Hindu meal."
缺點： "Nothing except food menu. The standard menu does not change very much. It's always very similar."
優點： "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
優點： "everything was so smooth!!"
缺點： "entertainment : wish there were more japanese comedies!!"
優點： "It was clean and nice"
缺點： "Not enough English movies/tv shows"
優點： "In-flight service from staff was excellent as always, food is good but not outstanding (but let's be clear this was economy class), movie selection is good."
缺點： "From Japan to other places they're always organised, but boarding in London was a little chaotic which is a common problem for ANA flights in other countries *to* Japan - they hadn't set up signs properly or made clear announcements for families with children, First Class, Business class boarding etc. The First Class/Diamond status queue (not for me!) was actually set up in front of a supporting pillar, basic organisational things like that. On balance though, still a top-class airline."
缺點： "The seats were uncomfortable to sleep in."
優點： "The plane they used was B-787"
缺點： "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
優點： "The boarding procedure is clever. After premium boarding the seats near windows board first."
缺點： "The on line check-in failed and no explanations."
優點： "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
缺點： "I liked everything, everything was excellent"
優點： "Best flight I've ever had"
缺點： "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
今天12/27Br0076班機 出包，還說自願退票只退稅。 昨晚上臨時收到訊息，11/27班機改11/28班機回來，讓我們要在週日趕回台北的旅客，只好在晚上11點多，在買兩張不是長榮航空班機，趕回台北，結果ㄧ下台北，就接到訊息，班機BR0076做調動，改為原班機11/27下午3:50正常。 1、請問ㄧ下，昨晚上硬要我們乘客接收11/28班機回台北，沒有在多booking飯店要怎麼辦？要趕回台北的要怎麼辦？ 2、我們給旅行社辦的機票，在今天下午，打電話說，長榮已在改回11/27班機原時間回到台北， 3、很趕的已在昨晚半夜，只好趕著，在買2張不是長榮航空的機票，趕回台北。 4、確在台北接收訊息，以改回原日期原時段。 我們以趕回來的旅客，長榮告知旅行社，不能退費，因為以改回原班機。說只能自願退費，只退稅金。 說是長榮航空告知，兩顆球踢來踢去，沒有辦法全額退費。也沒人可以處理這些問題，妳們說爛不藍，我都快氣炸，很想告知媒體做報島，這樣的行爲對嗎？
it delayed so the transfer flight was rush.
Lord Jesus Christ help me please.
I was refused boarding due to a shortened version of my name. I asked for a refund 4 weeks ago and haven't heard anything. I am going to have to go through the fraud department of my credit card. Be very careful using kayak and small carriers.
Lord Jesus Christ help me please.
優點： "Nice flight with good crew service."
優點： "EVA does a nice job getting all of the service out and making sure you have everything you want."
缺點： "If you are a big guy upgrade to exit row or economy plus. This is an airline that doesn’t generally serve people that are over 6’ or 200 lbs."
優點： "Friendly staff"
缺點： "More various food"
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "The quality of the ground handling is very good and the attitude is friendly! Handling things quickly"
缺點： "Children's meals can be changed a little more, then the amount is a little less!"
缺點： "Need more comfortable headsets or ability to use personal earphones."
優點： "Crew very fast in serving dinner"
缺點： "Flight late"
缺點： "The flight departed over one hour late from SFO and caused a mis-connection at Taipei,"
優點： "Could be a bit more friendly"
缺點： "Movie selections going east and going west"
優點： "They staffs were very friendly"
優點： "Special meal options: I enjoyed seafood meal."
缺點： "Departure was delayed and arrival at Taipei was also delayed"
優點： "Really enjoyed flying with Eva air."
優點： "Some were so nice with smiles all time"
缺點： "Some looked so cold that even wanna get you a tea and forget about it."
優點： "Ordered a seafood meal and it was excellent."
缺點： "Small movie screens that not all seats can see well. Boarding zones were not announced clearly."
優點： "I have visited Taipei three (3) times. It’s a beautiful place to visit."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "The food and drink."
缺點： "Being asked by a precocious young flight attendant if I was drunk. Demeaning and condescending. Luckily this was not within earshot of other passengers. I don't normally require politeness, but I don't expect rudeness either."
缺點： "Delay for 1 and half hour"
優點： "I must say I was skeptical on my first flight with this airline. Staff was very nice. The lady that did my tickets left a very nice note on my plane seat. The ride was very comfortable. The plane and restroom were neat and orderly. I would definitely recommend to my fellow travelers."
缺點： "My fruit platter was all fruit that was not ripe, but no big deal."
缺點： "Smaller seat now with emergency seat"
優點： "Nothing ."
缺點： "Poor service ."
優點： "check in, assistance, efficient, clean, all good"
優點： "Almost same as SF to Taipei"
缺點： "Without asking about drinks and just passed me"
優點： "Consistently good service. Really love this airline."
優點： "Same as above"
缺點： "Same as above Also flight was a but messy, and crew couldn't keep some passengers quiet"
優點： "crew was very professional, boarding was not chaotic at all! food was pretty good."
缺點： "Not a big selection of movie or TV shows for such a long flight"
優點： "Flight was good especially since I know I'm flying I can't really expect much and I'm not a picky person."
優點： "Isolated seating just two of us. Sea food option."
缺點： "Lack of variety in sea food."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Punctual and comfortable flights. The lounge at KIX & TPE are both excellent."
缺點： "The quality of food on board needs to be improved. It is best to get a good meal in the lounge before boarding."
優點： "A bit spacious seat in economic class"
缺點： "Too crowded due to 4 airlines come together"
優點： "Flight was on time. Plane was clean and facilities were kept in good order. MUCH better than flying on United."
優點： "The seats,movies and food"
優點： "Food and smooth boarding"
缺點： "Entertainment - movies and shows were lacking"
缺點： "Baggage handling was poor"
優點： "Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something."
缺點： "Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Well fed and provided beverages on trip. Food not gourmet----but what do you expect? Crew was pleasant and helpful."
缺點： "Sure could use a little more leg room. I am 6'2"--so know I am taller than the average bear, but I think even a 5"8" man or woman finds the legroom a little tight---especially on a 15hr flight. On a 3 to 5 hour flight--OK. The legroom was durable--but you asked waht could be better and that point sticks out in my mind."
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
缺點： "Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized"
優點： "CX759 - Attitude of the flight attendants is very good, it's worthy of appreciation."
缺點： "CX650 - I hope that the flight attendant can have a little more smile and patience. Thank you."
缺點： "This airline will cancel your flight and blame it on customs in the US - the truth is the flight was undersold and they did not want to travel with so few passengers."
優點： "The crew carefull and the seat comfort"
缺點： "Cathay Pacific should be open direct rounte from SGN to MEL"
優點： "I liked that the tray table in Economy had a mobile phone holder"
缺點： "The seats were the smallest and thinnest I think I have ever sat in."
缺點： "flight delayed as usual"
缺點： "They did not provide water very frequently in flight. Food was satisfactory."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點： "Food options listed on menu were not available. Breakfast was served so late that crew said not enough time to make/serve hot coffee or tea. During flight no crew ever came around to offer more water or liquid between meals. TV was in German with no instructions on how to change language to English. Bathrooms were not kept clean. Also, when boarding at the HK airport, after disabled and families, everyone was asked to board at the same time which resulted in one very long line of several hundred people."
缺點： "Needed to use two sections train and bus for transit. Entering airplane using stair layer very inconvenient for customers."
優點： "Flight was great."
缺點： "It’s nice to lay down, but it’s not completely comfortable. Difficult to get a restful sleep this time."
優點： "Flight and service were excellent on all accounts including food."
缺點： "Boarding was not organized in Hong Kong. Passengers were not called in groups, and therefore, an unorganized line formed between seats. Staff did not clearly tell passengers when boarding was taking place, and where to form lines. I was very surprised."
優點： "Hard to make such a long trip comfy in economy"
缺點： "Very attentive crew. I didnt go hungry or thirsty. Real friendly."
優點： "16 hr flight on time despite 18 inches of snow in Boston."
優點： "Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating."
缺點： "I had booked my seats online, however nothing was in place when checking in."
優點： "The usual Cathay Pacific service"
缺點： "On time departure and arrival."
優點： "Great service from flight attendants."
優點： "I like the snacks offered"
缺點： "Great crew we got a soft landing"
優點： "Newer plane"
缺點： "6,5 hrs delayed"
優點： "Mostly the amazing staff on the airplane... I'm pregnant and the staff at JFK were very unpleasant and rude."
缺點： "Staff and tsa at JFK"
缺點： "Delayed departure Last minute gate change Very very late baggage arrival"
優點： "Liked the bit more leg room, wish I had that plane on my San Francisco leg"
優點： "Hospitality was good. PRO was excellent."
缺點： "Jain Vegetarian Food was not satisfactory. It requires improvement."
缺點： "Seat didn't recline"
缺點： "No Wifi on a 16 hour flight is simply stunning to me."
優點： "Everything was good"
缺點： "Food. Need veggies"
優點： "In-flight entertainment"
缺點： "Small portion of food"
優點： "The check in staff were only doing their job, by insisting that I had an onward ticket before they checked me in, as per Thai immigration ruling. Otherwise, if I did not have an onward ticket, they stated they could not check me in, and would refund my ticket. The problem is there are many ways of travelling out of Thailand, and I frequently visit Cambodia and Thailand via bus. How could I produce a bus ticket which I usually buy only a week before departure?"
缺點： "That was a bit of a rude shock, as I had never encountered such obstacles before, and most fortunately I did indeed have a reservation for a BKK-GVA ticket, or I would have been refused boarding. Apparently the Thai immigration authorities have a condition for Swiss citizens to possess an onward ticket before they can enter Thailand, but this is the first time an airline has applied this as strictly, and has been as insistent, as Cathay Pacific. I have been in & out of BKK hundreds of times, and this is the first time ever an airline has applied this rule to the letter. So, bottom line, never again will I fly Cathay Pacific."
優點： "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
缺點： "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents. Strange security protocols, going through security transfer between arrivals and departures in Hong Kong, then an additional security bag inspection in the boarding way just prior to getting on the plane."
優點： "Comfortable seating, good tasting meals, and excellent service!"
缺點： "My tray table was dirty...Given the quick flight change over it was not an issue. That's my only complaint!"
缺點： "one of the cabin crews threw the meal to me :("
之前由於疫情的關係，打算不在飛行中用餐，但是到了機場，發現其實情況沒有想像中嚴重，所以現場請check in 服務台的服務員幫忙訂奶蛋素餐，但是我也明白時間太趕，可能沒辦法。所以心想：有就感恩，沒有也能夠理解。 結果，飛機上某位空服員自願把自己的餐點給我吃，讓我既不好意思，但是也非常感動。 感謝他們的貼心和用心。
service was good meal needs improvement
優點： "Crew was very friendly"
缺點： "Food choice and more comfortable seats"
優點： "They ran things efficiently and staff was cordial and helpful if asked."
缺點： "I didn't realize I was assigned middle seats for.both legs of my long 20 hour trip. It would have been nice if the person checking me in would have considered assigning me a different seat on at least one of the legs. It was fine just not amazing."
優點： "Nice flight, nice crew, night food and nice on board equipment."
缺點： "No air bridge from Gate 213, It takes transfer bus to Gate 554. It is uncomfort under such hot and humid weather condition."
優點： "Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you."
優點： "It was a pretty comfortable flight."
缺點： "One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience."
優點： "Excellent customer service"
缺點： "Very accommodating"
優點： "Wide variety of entertainment choices made time go much faster."
缺點： "Next time I have to check in on line before going back.because there was a long line up."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
缺點： "Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available."
優點： "Lovely crew, good amount of food and drink available."
缺點： "Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead."
優點： "Seats were as comfortable as expected. Staff tried to help you find one with no one next to you to help. Lots of blankets and pillows."
缺點： "Food and drink abundant but not great."
優點： "Quite comfortable, met my expectations and I rested. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
優點： "The meals are very good and tasty, good portions."
缺點： "The economy seat is OK but too distance between seats could use extra inch."
優點： "Food was ok"
缺點： "End to end experience, was not informed in advance when we purchased the tickets in regards to the baggage when in transit flights"
優點： "Comfy 777. IFE screen is bigger than other planes. Facilities are newer. It seems to be quiter too."
缺點： "There is one option for the breakfast."
缺點： "I tried to book anew flight by of an emergency at home. Instead I had to fly delta home. Lost a lot of money."
優點： "good it was not a long flight."
缺點： "The crew was a bit negligent. They passed me when serving the food just because the aisle seat passenger next to me was served his special meal earlier, so they did not notice that the passenger at the window seat (which was me) had no tray in front of him when running the regular meal service. Isn't this sloppy !? Problem is that once they passed you, it's hard to get their attention, as they are always in a hurry, and not looking over the cabin just to check if someone needs something or wants to call on them for any reason, and there are no attendant calling buttons available. So you have to wait until they come by your seat again. Finally I got my meal with apologies 15 minutes later, but the experience was already ruined and the negative impression built.. Also, when departing from Taipei, the boarding process was a bit disorganized, compared with the one we had in Vancouver. As for as the entertainment, the LCD monitor at my seat was pretty worn out, with very poor contrast, making it difficult to watch a movie or read information. Same airline with two opposing experiences: Vancouver-to-Taipei very good, Taipei-to-Manila: poor."
缺點： "These are some of the narrowest seats I've experienced in a full-sized airplane. Please note, I am a normal sized human."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Comfortable and relaxing!"
優點： "Prompt and customer-oriented service. Thank you to counter staff for arranging the seat change. I thought I had confirmed the seating during web-checkin but was told that there was no history of confirming the seats in the system."
缺點： "A change of snack for to and fro journey would be good."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
缺點： "Comfort I have long legs... no free beer."
優點： "The service was great. But they didn't really cater much to vegetarians."
優點： "Not a full flight. I have a empty seat between me and my daughter."
缺點： "Curry chicken noodles"
優點： "Was okay. I was able to sleep."
缺點： "The food was so-so, but I had low expectations since I am a westerner and my pallet maybe different."
優點： "Decent leg room iand comfort seats n coach, unlike US carriers without paying more for it, and selection of movies. Food was decent and service fast and efficient. For a 2 hr flight, Big THumbs Up!"
缺點： "All Good"