缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Crew amazing."
缺點： "Food variety should be increased."
優點： "Entertainment system is nice with recent movies and many other selections."
缺點： "I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken"
缺點： "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"
缺點： "The flight was three hours late."
優點： "Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad."
優點： "Comfortable seats and entertainment"
缺點： "Food even for short flights"
優點： "Yup all gud"
缺點： "All gud"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Food choices were great"
缺點： "flight was super bumpy but not the pilot's fault"
優點： "Nothing I like"
缺點： "The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad"
優點： "Flight departed on time and even reached early. Flight staff was very friendly and welcoming. Nice selection of snack throughout the 16hr flight. The economy seats were to me at least very roomy"
優點： "Overall service"
缺點： "Nothing dpecific"
優點： "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."
優點： "A perfect landing/touchdown into Auckland. Great pilot"
缺點： "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
優點： "The food and the comfort of the seat were excellent for a premier economy seat. All the flight attendants were extremely cheerful and helpful. I have nothing but good things to say about this flight"
缺點： "The a330 is showing its age and the food on board was not good. Otherwise it would have been an excellent flight"
優點： "Excellent service for wheelchair passengers"
優點： "Upgraded seats"
缺點： "Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
缺點： "The stopover in Hong Kong was longer than I would have liked."
缺點： "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."
優點： "Better crew today vs.my jfk to hkg flight"
缺點： "Flight delay"
優點： "All went to schedule and flight attendants very good"
優點： "The flight was on time and the crew was very attentive. Loved Cathay Pacific’s signature non alcoholic drink”Ocean Breeze”."
缺點： "The food was really not at the level you would expect. There was only a pork and a fish option. The fish was fishy and the dessert was gelatin cake thing that did not appease my dessert craving."
優點： "Nice airplane, it was little bit delayed but still fair enough. Meals are nice if it has more vary entertainments, would be great :)"
缺點： "Like above, crews are look like tired. Thats fine but even doesnt look like want to work and speak in their language during searving, quite feel bad."
缺點： "The check in crew were not very helpful. I was asking for help but he didn’t even suggested a solution. Instead he kept ok saying he can’t do anything which is really disappointing. He is in a customer service area, he should be more accommodating."
優點： "- Great entertainment lineup -Attentive staff -Delicious meals"
缺點： "-Lack of aisle space in economy; hard to walk up and down -Seats reclined a bit too far back for the comfort of the person sitting behind..."
優點： "Smooth flight , crew members were good"
缺點： "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"
優點： "The crew is excellent. Travelling with baby and they take care of us attentively"
缺點： "Delayed 30min in the end."
優點： "On time Good service Nice crew"
缺點： "A white hair found inside the main course. The crew return it back to you."
優點： "More leg room, incline on seats, blanket, pillow."
缺點： "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"
優點： "- Crew friendly and helpful"
缺點： "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"
缺點： "I lost all my bags. FIXED IT"
優點： "The food was great, 2 free bags checked, free food and free movies! Very nice staff all around amazing."
優點： "The crew assisted my wife on boarding the plane."
缺點： "Because of her condition we should get more legroom for her."
優點： "If you have diebitce don't fly on Cx no service it all"
缺點： "As above. Total failure by Cathay pacific. We were abandoned."