Amazing service, food, and experience!!!
缺點： "Food and entertainment"
缺點： "Never seen a group of staff who are so dedicated, service oriented, disciplined .... to attend to every need of the passengers. A special thanks and salute for working under the shadow of the Coronavirus epidemic"
優點： "This was a Delta codeshare on a Korean Airlines plane. The seats in business class were very comfortable and it was easy to stretch out and sleep."
缺點： "The food was mediocre. Not terrible but not very tasty either. There is no wifi!"
優點： "From Atlanta to Manila we were served 2 meals. The time gap between the two servings is just too long. For a 14 hour trip the first meal was just after take off and the second about 2-3 hours before landing. The snack was too small of which we were made to choose : a banana, a bread and a brownie."
缺點： "Adding more to the food. And also if crew can check on passengers who lie down in economy as if they are in business class taking space of the other passengers making it uncomfortable."
優點： "Nicely equipped newer plane with seatback touch screen. Arrive to your seat to find a blanket, water bottle, pillow and packet the paper slippers and toothbrush. Frequent meal, snack, and drink service."
缺點： "Foam earplugs would be a welcome addition."
優點： "extremely friendly and helpful staff, the ability to choose from three options, the included hotel stay between flights, modern planes,"
缺點： "none of the film choices really appealed to me, but I am picky!"
缺點： "They should really Consider adding more movie options, in English without having to read subtitles. I had a 13 1/2 hour flight and an 18 hour flight. The movie options were awful and made for our own not so entertaining flight."
優點： "Very comfortable seats. Ability to pre-order meals to meet dietary restrictions."
缺點： "Another protein choice to go with fruit tray. More offers of water and other drinks throughout the flight."
優點： "Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place."
缺點： "Food selection was ehhh. Selection and quality of food flying into SK was a lot better."
缺點： "my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE"
優點： "Excellent service and food!"
優點： "The crew was the most courteous and efficient we ever flew with. We were served 2 meals enroute to Japan with no charge as well as free entertainment. Children were given Pororo stuffed animals and blankets. We are frequent fliers with United Air and was never treated like this on any of their flights! United should take lessons from Korean Air on efficiency, graciousness and being #1!"
缺點： "Wish Korean Air flew domestic US flights. We would only fly Korean!"
優點： "The staff was courteous and kind"
缺點： "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
缺點： "The plane was way too hot! Being trapped in a stuffy plane for 5 hours and sweating was the worst!"
優點： "Friendly service"
缺點： "Didn't dislike anything"
缺點： "Entertainment options are out of date which is painful for long flights"
優點： "The comfortable aircraft and its services"
優點： "Attendants friendly, cabin clean"
缺點： "Never got headphones. Seat quite uncomfortable, notciced a large bruise on my leg from where I had been uncomfrtable for the whole flight."
優點： "Incheon Airport consistently rated one of the best in the world, has everything s traveler needs and more. Airplane was exceedingly clean, Flight Attenddents very professional, attentivel and efficient."
缺點： "Seat was not comfortable."
優點： "Great Staff"
缺點： "Being too old to listen to crying baby's in the economy (Cattle Car) section of the airplane."
優點： "I liked the front & below cameras. I used the pillow for my back. It was a very long flight & we were served two meals, coffee, & a snack. The flight was delayed but they switched me to the very next airline & I still arrived on time. Flight arrived at midnight when the airport is not so busy. No issues with security when transferring planes. Customs waved us through & the baggage arrived quickly."
缺點： "Request for more movie & TV options after 18 hours of flying."
優點： "The food choices, included Korean dishes. The disposal slippers are great when taking shoes off. The air hostesses were friendly and helpful. Good leg room."
缺點： "Movie selections were not that great, many good current movies were not available. Seat does not have enough lower back support, was literally having to sit on my pillow and blanket due to lower back pain."
優點： "Plane was clean, staff very friendly"
缺點： "Entertainment not provide despite international flight of 4 hours. Excessive extra luggage free compare to Singapore airlines and Sri Lanka air. Food was meh"
優點： "Everyone is so helpful and when I have questions anyone is ready to answer."
優點： "Landed safe"
缺點： "2 hours on tarmac waiting....terrible. Didn't eat the food"
優點： "Even though we booked this flight through Southern China Air, the flight was operated by Korean Air. Translation: the service, food, comfort level and crew were highly professional."
缺點： "Great flight! Great service! Great food!"
優點： "This was my first experience. It was great. Kindly staff. Service also good. I think it is good."
優點： "Room and cleanliness. Crews were awesome."
缺點： "Seat cushions very hard and do not give much support. After 12 hours, was very sore."
缺點： "The layover either too fast, less than 1 hour, or too long, 12 hours, to go to Cambodia."
優點： "The cabin attendants were very attentive. Food and beverages were appreciated. Hot cloths to refresh ourselves were also appreciated. Needless to say, the skill of the personnel in the cockpit is also acknowledged. The blankets, pillow, and water were also a nice touch."
缺點： "The seats were comfortable, but I wish they had more cushioning for this long flight."
優點： "Service was excellent, as always on KAL flights, top notch airline food."
優點： "A proactive, kind and proper treat on board"
優點： "Everyone was very polite and helpful"
優點： "Food and crew's profesional service and care"
缺點： "Could have had more options in terms of movies on the flight, such as more South Asian and more Western movie options. They also had a limited drink selection, and the wine was not that great."
優點： "I am giving my flight from Seoul to Bangkok 5 stars because the crew were just lovely. They were kind, attentive and ( shock) seemed to want to be on the flight. Too often nowadays it seems as if we( the paying customer) are nothing but a huge annoyance to the flight crew for daring to sk for a blanket, need a drink or to have to use the facilities. We had a screaming child in the row ahead most of the flight and one of the flightees went so far as to walk the toddler in her arms around the plane to help smooth her. The food reminded me of airlines meals years ago with a served roll and butter, main course ( beef with potatoes and veggies) , a tofu and soy sauce side and ice cream for dessert- no plastic silver wear here, proper solid stainless. Lots of juice and water on offer all flight and beer, wine etc with meal. American carriers should take a leaf out of this airline's book!"
缺點： "Seats are cramped but manageable."
優點： "Great food selection;just the right amount."
缺點： "Improve sound system;selection of movies & music selections"
缺點： "Overall flight was good except the long 12 hours stop in Korea was killing us. Maybe it's ok if just one on the way not back and forth of the flight."
優點： "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
缺點： "Again, my special meal request wasn't found and I ended up eating nothing"
優點： "The crew went above and beyond."
優點： "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
優點： "Seat spacing is actually sane - so much better than US airlines"
優點： "Wine and beer were not offered until requested - and wine was only available in small glass, not in a small bottle as on United flights."
優點： "The time of the flight"
優點： "Everyone was friendly and helpful at all times and it was fun experiencing a different cultures food while still having the option of just chicken available."
缺點： "The crew told me to go to the wrong gate for one of my connecting flights so I almost missed it but luckily it got delayed."
The check in/boarding pass was very easy. The lounge usage were great on both airports. Boarding were very smooth and effecient. In flight entertainment was very nice but Tokyo-NYC inflight meals were pretty bad, especially breakfast pasta. it came out with pasta not fully cooked.
never had a chance to get on the plane
My flight was from Dallas-Atlanta.
I am request a total refund and suffering. Fight JL7519 from Miami to Los Angeles on June 9. I paid my Covid test $300usd (antigen then PCR). I also booked three Hong Kong Hotels. W's Hotel, then Homy inn North point. The last Hotel was with Japan agent, he said Regal Hong Kong is "fine" but after I booked and paid the Hotel. Then the Japan airlines said "no". I lost my non-refundable hotel money and didn't get the ticket to go to Hong Kong. Please refund my money. 435-363-9297. email@example.com fly from Miami to Hong Kong kyle Au. stopped in Los Angeles.
優點： "Every thing in airplane was wonderful. I would like to recommend this airline to my friends"
缺點： "You are best ."
優點： "Was able to get to get to Narita Airport."
缺點： "Okay and not any issues."
優點： "Crew took great care of us"
缺點： "The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you"
優點： "Love everything"
優點： "Great service for economy. Very attentive flight attendants."
優點： "The crew was attentive and service was excellent."
缺點： "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."
優點： "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
優點： "Everything. I always enjoy my flights with JAL."
優點： "Everything, the service and the food is great."
缺點： "Keep it up"
優點： "Privacy of window side seat"
缺點： "Please contact me immediately!"
優點： "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
缺點： "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
優點： "Very smooth ticketing and boarding on Tokyo to Manila."
缺點： "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."
優點： "Service and Entertainment were great. Lots of legroom is great."
缺點： "There are no air vents per seat so on the whole I was very hot and uncomfortable during the flight. One other detail: this is not Japan Airlines fault, but at LAX we had to sit on the runway for an hour because there was some confusion about the parking space for the plane. After a nine hour flight, to sit and wait for another hour was very uncool."
優點： "So cramped. Very uncomfortable flight."
缺點： "BA flight with poorer screens and food than JAL"
優點： "Service is great."
缺點： "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
優點： "Crew was very pleasant"
缺點： "Food was fair, not great."
優點： "No major disasters, comfortable seats, on time."
優點： "Boarding and crew"
缺點： "Lost luggage"
優點： "Friendly and helpful staff, excellent food."
優點： "The aircraft was excellent."
缺點： "The service could be bit more personal for a long 13 hour flight."
優點： "Fast flight"
缺點： "No entertainment."
優點： "Great service! Also, the food and beer that came with my flight was awesome."
優點： "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
缺點： "I think it would be good to put more food that is geared to a more international palate."
優點： "Good service, good food. On time arrival. Comfortable seats. Great airline."
優點： "The seats were very comfortable, the staff were friendly"
缺點： "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
優點： "It was the best flight and airline I have flew so far. The crew was extremely professional and very helpful, the space between the sits was great and I didn't feel cramped into the sit like on any other airline. Food was excellent also!"
優點： "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
優點： "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
優點： "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
優點： "Food was really good!!! It was way"
優點： "Great flight attendants"
缺點： "Japanese food not great"
優點： "Japan Airlines is very good. They have good service, safety, and customer care."
缺點： "Economy seats are a bit tight."
優點： "The 787 was quieter and felt very comfortable. The take off and landing were more smooth than I remember other flights being. The seats were quite comfortable and everything was very nice."
優點： "The food was delicious and interesting. Also, the flight crew allowed me to sleep through the rest of the night after dinner service was complete."
缺點： "I don't recall having seen an option for a vegetarian dinner, either when I was booking my ticket or after I was on the plane. Perhaps I just missed that part of the booking process."
優點： "Japan airport is big and too much shopping needs to be done, and liked the fact that boarding started just 15 minutes before departure which gave me ample amount of time."
缺點： "Movie selection wasn't the greatest. The mid-flight meal was a burger instead of the beloved ramen."
缺點： "Boarding was disorganized. Otherwise everything was good"
優點： "I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great."
缺點： "Boarding was delayed but the crew did keep us updated and was systematic in boarding"
優點： "Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Hi do veg meal could have been better and communication about my bags could have been better ."
缺點： "Shopping items available."
優點： "Nice flight attendants."
缺點： "The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff."
缺點： "Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment.."
優點： "Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious."
缺點： "Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?"
優點： "The crew was fantastic."
缺點： "Entertainment is out of date and difficult to use."
缺點： "I booked a window seat, got a middle seat."
優點： "Yes all of the above"
缺點： "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."
優點： "The crew is amazing. Particularly the FA in our section was amazing."
缺點： "No outlet charging for smartphone. Only USB charging was available."
缺點： "My seat would not recline."
優點： "the flight itself was fine. the crew is professional"
缺點： "They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it"
優點： "Seat and legroom ok. Seats are on the narrow side if you have a large person beside you. Supper was excellent. Breakfast so so."
優點： "Airport checkin crew sucked, in-flight crew were fantastic!!"
缺點： "They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The crew was average. Few of them were hospitable and friendly."
缺點： "After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach."
優點： "Really good flight, no complaints here. Friendly and efficient staff."
優點： "Handing our menus in economy class was a nice touch. Service on board was very attentive."
缺點： "Wasn’t allowed to book seats until checkin"
優點： "Excellent service for wheelchair passengers"
缺點： "Flight delayed 13 hours"
優點： "Staff was welcoming, everything was well organised, food was good. Journey was comforatable ."
缺點： "More choices foe veg meals"
缺點： "Didn’t like the seating arrangement. The check in counter was unwilling to accommodate us, even when we tried to check in four and half hours prior departure. We were unable to seat together for the long flight. On the plane, I noticed 2 family members travel together got aisle seat. I was really disappointed that Cathy Pacific allowed passengers pre-select seat in this method and has no authority or unwilling to accommodate others that flight together. Will not flight Cathy Pacific again."
優點： "I liked the crew, the food, comfort. Everything made my travel experience great"
優點： "I traveled economy coming home and was delighted by the amenities that you never see on commercial airlines anymore. On the way to New York I upgraded to premium economy, This was such a nice experience. It was worth the up charge. And two free checked bags? That is unheard of anymore"
缺點： "When I was on the upgraded ticket, I was actually disappointed that we landed early because I was sleeping so well."
優點： "Very quiet (A350), good crew who helped direct those unused to flying to the correct class. Good seat comfort and food, very good good entertainment. Toilets were cleaned periodically during the flight."
缺點： "Rather a wait for the toilets at times - not the most efficient layout and not that close to Premium Economy seating."
優點： "Nice plane, roomy seats, good food. Much better than other carriers in economy."
優點： "Easy boarding, good entertainment. Great crew."
缺點： "Long flight to easy to complain about something. But really no problems here"
優點： "We were lucky the flight wasn't full. Had decent leg room using three seats for the two of us."
缺點： "Had entertainment without downloading the WestJet app and/or payoff for stuff."
優點： "Crew was helpful and accommodating. The food served on this particular flight was outstanding"
缺點： "Typically cramped seats (I know its what I paid for, but still)"
優點： "They were able to provide drinks and food at a timely matter"
缺點： "The long flight"
優點： "First time ever taking a roundtrip across the country with this airline and I am ~TO THE MOON~ excited over my experience. Comfortable seats, excellent food, excellent service, excellent movie choices on board. I can't wait to continually book with this airline on every flight I take across the country!"
優點： "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
缺點： "Cathay Pacific does not participate in TSA PreCheck."
缺點： "I did not like paying more than the advertised price for my airline ticket... Straight after clicking the confirmation button , I received a call and was informed that the advertised price had increased by $50. It was still affordable so I agreed to this extra charge. Even after 24hours had past, the flight price had not changed online. I was lied to!"
優點： "Friendly staff"
缺點： "Flight was delayed 2 hrs"
優點： "Overall it was a pleasant flight, satisfied"
優點： "Crew was amazing and flight was excellent"
優點： "Crew was friendly and boarding was fast and easy."
缺點： "My luggage did not arrive with me."
優點： "Fairly new plane... new and much improved entertainment system..."
優點： "The movies."
缺點： "It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly."
缺點： "left 40 minutes late"
優點： "Got an upgrade to premium economy"
優點： "Flight was on time and the staff and crew were courteous."
優點： "The flights are fine, on time."
缺點： "They could not get my luggage through to the next flight to Chicago. I could not board because of that reason, and I had to fly to Denver then fly back Chicago."
優點： "I appreciated for free Molson Canadian."
缺點： "Delayed Flight, barely made it onto my connecting flight."
缺點： "Information provided on delays was limited and information on connecting by flights was incorrect"
缺點： "Food not included with insane flight costs"
優點： "Cadence of service. Amazing plane."
缺點： "No free drinks"
優點： "Crew are very nice and approachable. No complain about their service. And flight is on time."
缺點： "Getting charged Air Canada rates for Air Canada Rouge comforts. 9 plus hours with zero entertainment. Basically stealing money. If this is the service offered should be at cheapo airlines price."
缺點： "Poor Customer service! My baggage arrived later on the same day I had arrived..., but I didnlt get it till 2 days later. There were or apology or announcement about the reason of my flight delay (2 hrs). I was told by a customer rep on the phone a few days before ny flight that I didn't need eTA to transit, but I needed it! I had to obtain it at the airport counter on the day of my flight.. I was very close to miss my flight.... Due to the delay, many customers missed connection flights, but there was no clear guidance to where to take care of the matter... I was ery disappointed.."
優點： "My group of five arrived to the airport late (one hour before the flight took off), but the crew worked together to quickly process all of us and get us through to ensure that we didn't miss our flight. We really appreciated it!"
缺點： "Flight was delayed for several hours, while the crew assured us it was on the way. When it landed they still said it was being prepped. Then at 10pm or so, they said it was cancelled. Then we waited another hour and a half to speak to representatives and get our hotels. Then another hour to the hotel to go to sleep. Because I had to be back at the airport in 7 hours to catch the next flight. It would have taken me 2 hours to drive to Seattle from Vancouver."
優點： "Not much to compliment on. The flight did offer a great selection of movies to choose from during the trip."
缺點： "Constant flight delays. We were left on the runway for two hours before taking off due to an issue with the laboratory. The plane was overpacked, not allowing much personal space even in the aisle seat. People were sleeping on the floor and some in the aisles, creating a tripping hazard to those wanting to stand and stretch or walk to the restrooms. Those who attempted to sleep in their seat found that the seats were very uncomfortable and had very little to no leg room. When it came time to land at our destination, we ended up having to circle the airport for an additional 35 mins waiting for the terminal to free up. It was a very long 10hr flight that even the nice selection of movies to choose from couldn't help. Terrible flight experience, Canadian Air has really gone down hill."
缺點： "the flight was 5 hours late"
優點： "Nice service by flight attendants"
缺點： "Late departure due to mechanical issues."
優點： "Free business class"
缺點： "Food and no entrainment available"
優點： "Crew and flight were okay."
缺點： "Reception and sound quality was poor."
優點： "It was on time - no delays"
缺點： "Would have liked some snacks along with the drinks offered."
缺點： "Customer service"
優點： "Movies on plane"
缺點： "Food not enough"
優點： "More leg room"
缺點： "Horrible seats"
缺點： "Flight was delayed 40 minutes."
優點： "Entertainment selections and accommodations for not being able to make my connecting flight do to delays were good."
缺點： "Never made connecting flight due to delays on first leg of the trip. Airline was generally apathetic to situation."
優點： "Love the new 787, don't know how I can fly in another airplane again now."
缺點： "Especially the crew."
優點： "Seat space, leg room"
缺點： "The crew member on ground were very rude."
缺點： "waited for 2 hours without the crew letting us know what was going on. it was freezing due to the a/c."
優點： "Food was great. Inflight entertainment needs work."
缺點： "The inflight entertainment needs more updated options ."
優點： "Great service, on-time flight."
缺點： "No complaints"
優點： "Entertainment was good."
缺點： "My partner had injured his knee and it was quite swollen. When we phoned and also went to an AC agent at the airport, we were told there was nothing they could really do as far as leg room; Heathrow reps were kind enough to offer a wheelchair when we arrived. The frustrating part was when we were on the flight, there were multiple rows which only had 1 person seated. There did not seem to be any empathy, understanding or patience for our situation and it did not feel great to be treated with annoyance and disdain."
優點： "There were some pretty recent movies and some older ones that I remember watching when I was younger. Both options were good."
缺點： "Despite there being both new and older movies, there seemed to be a limited number of movies and shows. I feel like there could have been more, but it might be just me."
優點： "Prem. Economy class is pretty decent, love it!"
優點： "Seats were pretty wide and comfy."
缺點： "I was traveling overseas over a 10 day period. The inbound and outbound entertainment was exactly the same. It's pretty slim pickings when it's over 12 hour flights....."
優點： "It was only 1 hour."
缺點： "It was only 1 hour."