優點： "Great food, nice crew."
缺點： "Transfer in Seoul could have been easier to understand"
優點： "lots of legroom. courteous staff. bathroom is clean"
缺點： "everything is excellent"
優點： "On time, smooth landing."
缺點： "Food was so-so, a little too salty."
優點： "Comfort flight with good entertainment, food and service."
缺點： "Flight attendants need to assume travellers do not know Korean."
優點： "Crews are amazing"
優點： "Delayed the whole night on the first flight and almost 2 hours on the flight back. Unbelievable!"
缺點： "The airline's on time record has got to improve. Period."
優點： "I slept like a baby the whole way!"
缺點： "I don't care for the food. It upsets my stomache."
優點： "Didn’t like any part of the flight."
缺點： "The cabin was way too hot for comfort. The food wasn’t good. Little entertainment options."
缺點： "The crew didn’t help on putting my carry on luggage into the overhead cabinet, I’m not tall enough to do this so I dropped my carry on luggage on the floor. Luckily didn’t hurt any people and a Hong Kong lady helped me on this. Besides, One of my luggage was missing, I’m still waiting for them to let me know where my luggage is. This is the first time I took Asiana Airline, according to all those bad experiences, I doubt whether I’ll take Asiana Airline again."
缺點： "2 hour delay from Incheon to Tokyo. Messed up our travel plan a bit."
優點： "The business class seat pods were superb. Food was good and crew was very helpful, especially in Seoul -- they automatically rebooked me on another Asiana flight to Bangkok when I missed my connection, and they loaned me a cell phone to call the people who were going to meet me there."
缺點： "The 2 1/2 hour departure delay (due to a mechanical issue) resulted in my missing my connecting flight to Bangkok. Entertainment choices (movie selection) could use improvement."
優點： "The service was hood"
優點： "Cabin, seat, and aircraft comfortable but not at all luxurious."
缺點： "Service was really bad, the toilets were filthy; in this regard probably the worst business class experience in recent years."
優點： "Efficient check 8n process and great on board entertainment options."
優點： "Friendly, professional crew."
缺點： "Bit of turbulence, but hey that's what happens when you fly."
優點： "on-plane service is good"
缺點： "back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding."
優點： "Crew was decently nice and helpful"
缺點： "Plane was dated, not very organized boarding and exiting process"
缺點： "No vegetarian food I’d you didn’t pre-order 24 hours in advance. I couldn’t check in online so preorder not an option. Boarding started late on both flights"
優點： "I liked how clean everything was."
缺點： "Before the flight I checked everywhere to see if there was an in flight meal so I could request a vegetarian one, there was no indication that food would be served. When there was food the only option had chicken, very disappointed in this."
優點： "Great airline staff, good food, smooth flight."
缺點： "Fewer movie selections than other airlines. Would have liked a small pouch of personal kit—toothbrush, eye mask, etc."
優點： "The cew is very friendly but need to improve their English."
缺點： "Entertainment system. Food options. General service offering in business class"
優點： "Flight details"
缺點： "Due to weather we missed connecting flight. Just Fly and Asiana Air would not help us with switching flights. They said the other flights the next day had ‘wait lists’ and said it’s best we just cancel the trip. After doing so, we saw both flights out the next day with ‘wait lists’ online for purchase at an extremely high rate. Never booking through them again."
優點： "Business class seats are a lot more comfortable than earlier versions."
優點： "The crew was kind. The Meal was great. All good."
缺點： "Service over all"
缺點： "I wasn’t allowed to do online checkin so I got one of the few seats left in the middle. The flight was delayed 2hours. My standard carryon didn’t fit in the overhead bin. Overall it was poor."
優點： "Not much. Plane was almost on time."
缺點： "Disgusting food, old plane with terrible seatback screens as well as movie selection."
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "By whatever reasons, the ventilation system at one of chamber was out of work and the cabin was so hot that keeping swearing all over the flight.... The general English level of flight attendant or ground crew are not good and can’t response on non-standard question. Quite hard to communicate."
優點： "Kind and professional service."
缺點： "Food I like to have was run out so I had to eat whatever available."
優點： "Overall, even with the turbulence, the overall flight experience was quite good. Seat was decently comfortable, and crew members were helpful."
缺點： "The boarding gate was tricky. Boarding at nearby gates was ongoing, so the boarding area was quite crowded, and the waiting line was quite confusing at ICN. The problem was with Hong Kong International Airport. It seems HKIA is experiencing 'traffic jam' very often. It's quite risky for the passenger like me who is expected to have another long journey back home after arriving in HKIA. Should be praying again and again in order to take the AEL and MTR before the service is over around 1 AM."
優點： "On time arrival; professionalism."
缺點： "The business class seat is cramped for business class standards. I also wanted seconds for dessert but somehow I was made to feel it was not allowed, that the FA has to check with someone if there was enough on board. Mind you the plane was not full."
缺點： "Korea to Phnom Penh the food could be better."
優點： "다른 항공사 비행기에 비해 좌석이 넓은편임. USB 포트는 기본에 콘센트까지 있어서 놀람. 엔터테이먼트는 주로 한국 방송들 위주였던듯."
缺點： "아시아나 기내식 괜찮다고 들어 기대했으나 싱가폴항공보다 별로였음. 비빔밥에 단무지2개 계란말이 한조각.. 싱가폴항공은 비빔밥에 김치도 주는데.. 그리고 밥 다먹고 빵 먹는다고 식기 걷을때 나이프랑 컵을 못 냈는데 다시 가지러 안옴..-_-;; 캔이랑 컵이랑 다 가지고 있었는데 다시 수거하러 와야하는거 아닌가..?"
優點： "Like Asian service. Superb! I had a comfortable flight."
優點： "Boarding was pleasantly quick relative to other flights I have been o"
缺點： "Flight attendants made me it feel like they didn't want to be working there. Made me not want to ask for anything when I needed something"
優點： "everything OK"
缺點： "the food was served in a carton box, the meal was a sandwich and desert in a cup."
優點： "When checking in, the agent upgraded me to an exit row for free, which Asiana sells as a "preferred" seat. The legroom was phenomenal and the seat next to me remained empty. I was in the first row of the economy cabin, so I was the first to get served during the meal time and the first to have the trash collected. The seat was comfortable and had ample padding, even though the armrests could not move due to being in the exit row."
缺點： "When boarding, there is just one huge line with the entire flight lined up. Myself and a few other passengers just waited around the gate area until final call and then boarded, avoiding having to stand in the line that stretched to the next gate. The aircraft was an non-refurbished A330, featuring the old TV screens that showed entertainment in a loop. Good enough for a 2 hour flight, but any longer and AVOD would have been nice. Flight was delayed for 1 hour, we landed 1 hour late, but I still had enough time to make my connection."
缺點： "Delay to board then delay in plane to take off"
缺點： "The flight was delayed too much, by the time I reached Seoul all the restaurants were closed and I couldn't get anything to eat until 6 am. I specifically booked an early flight to avoid this."
優點： "Service was as expected."
缺點： "There was a baby in my section crying for 10 hours and nothing at the parents or crew could do would make him stop crying. I couldn't sleep"
優點： "I like the food"
優點： "The flight attendant service were attentive unlike US counterparts."
缺點： "Air was centrally controlled and no individual seat air nozzle. So when you are hot there is no directional air nozzle. There's no power source. On the 777 plane. Movies were Korean."
優點： "Food options were good. Please add more protein next time. Flight attendants were attentive, helpful, and came by frequently. Spacious seats as well, even in economy."
缺點： "For overnight flights, it would be helpful if the airlines could include an overnight kit (disposable toothbrush, eye mask, and ear plugs). This would help the airlines provide a level of service closer to the Middle Eastern carriers."
優點： "Comfortable premium economy seat. Nice crew."
缺點： "Vegetarian meals were repetitive and pretty boring and devoid of any source of protein."
缺點： "It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),"
缺點： "This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks"
優點： "Comfortable plane and a good price"
缺點： "Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother."
缺點： "食物沒有很美味，希望可以改善 !"
優點： "Awesome crew, full flat seat"
缺點： "Western menu"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "Phone charging, laptop socket, nice legroom and smart recline system means legroom gets better when the guy in front reclines. Toilets clean. New aircraft, attentive crew. AIRBUS A350 IS THE BEST!!!"
缺點： "Food okay could have been better. Entertainment system excellent but television shows section could have been better."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Services good"
優點： "Services verygood"
優點： "Got an exit row seat. Lots of leg room."
缺點： "No complaints."
優點： "Crew excellent"
缺點： "Couldn’t fault anything"
優點： "Service was efficient and responsive ."
缺點： "Food was good"
優點： "Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
優點： "Quite comfortable, met my expectations and I rested. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
優點： "Good entertainment choice"
缺點： "Average economy plane food"
優點： "Food was ok"
缺點： "End to end experience, was not informed in advance when we purchased the tickets in regards to the baggage when in transit flights"
缺點： "Smell was so bad"
缺點： "Smell was so bad during flight"
優點： "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
缺點： "Taoyuan airport facilities"
優點： "Living in novotel while staying in Taipei"
缺點： "stuck in Taipei"
優點： "Food is surprisingly not bad, with entertainment is a plus."
缺點： "luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell"
缺點： "The English of the crew wasn't fantastic"
優點： "The food and entertainment was excellent. Thr crew are friendly and luxurious plane comforts make it worth the trip paid for."
缺點： "Not enough fresh air, breathing quality was poor before take off. We had fumes from jet gases leaking in through the air conditioning, but once the plane departed the quality improved."
缺點： "The seat pitch is quite narrow makes plane feel crowded. Flight attendant does not pay attention to the request"
優點： "The boarding by zones is a great way to do it and they implemented it efficiently. The crew were outstanding - pleasant, smiley and courteous and made me feel welcomed. Meals were delicious."
缺點： "A bit cramped and not quite enough toilets in economy class. Always a long queue for the toilet."
優點： "I was surprised that they provided meal for less than 1.5 hour flight. The fare was very affordable for only a few extra hours waiting in Taipei. Very happy with their service. I will definitely use China Airlines again."
缺點： "Nothing I didn't like."
優點： "I liked the crew members. They were welcoming and professional. Flight fare was very good in value for waiting a few extra hours in Taipei. I could do some shopping there while I was in transit. Nice airport. The screens of my row were not working so they restarted all screens a few times. While the screens of my row worked, other rows were not working. Surprisingly no one fixed or complaint as the screens of other rows kept off from the start to the end of the flight. I felt so sorry for others."
缺點： "Like what I said in "what I like", I think the connection of the screens/tablets had some issues. Luckily mine worked. I would be upset if my screen did not work during the entire 9 hours flight."
優點： "The service from the beginning to the destination was great. I found the staff very professional"
優點： "the flight wasnt too packed so i had enough space and the flight was cheap, worth it."
缺點： "the time the flight was available for."
缺點： "there was not much information at the airport, the flight did not appear on the screen. but when I asked, I get the information."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Comfortable and relaxing!"
優點： "Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!"
優點： "Transit was smooth and efficient."
優點： "Prompt and customer-oriented service. Thank you to counter staff for arranging the seat change. I thought I had confirmed the seating during web-checkin but was told that there was no history of confirming the seats in the system."
缺點： "A change of snack for to and fro journey would be good."
優點： "the girl next to me was flirty"
缺點： "the girl next to me could have offered her number..."
缺點： "Flight delayed."
缺點： "Not too much delay as usual"
優點： "Quick flight"
缺點： "Water should be free"
缺點： "No wifi as advertised"
優點： "Overall price / value is very good"
缺點： "Leg room is very small"
優點： "Crew was quick to serve any on-board item I ordered. Happily served with a smile"
缺點： "I’ve been traveling with AirAsia since quite a few years, but recently AirAsia flights are being delayed quite often. This is not how budget airlines usually work. They’re known for their on-time operations. I hope AirAsia works to improve on this issue."
缺點： "the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone"
優點： "On time departure"
缺點： "Bigger aircraft"
缺點： "All good"
優點： "Our seats were comfortable and the landing was smooth"
缺點： "All food and drink had to be paid for -even water!"
優點： "The crew was amazing!"
缺點： "provide accesible wifi"
優點： "Very good for the price I paid"
缺點： "Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare."
優點： "so far so good. no complain."
缺點： "short trip okay . everything great. keep up the good job."
優點： "correct priority of boarding respected luggage handling very fast"
缺點： "quality of food"
優點： "Prompt boarding, leather seats with reasonable leg room, even with seat in front reclined. Efficient, friendly and professional stewards"
缺點： "Had to ask someone in terminal about getting our connecting flight"
優點： "I tried their new selection of meals- butter chicken with rice. It was really good actually"
缺點： "As usual, I don’t really like the non-reclining seats on Airasia flights"
缺點： "Uncomfortable Won't give you a blanket or cup of eatery without making you pay Delayed"
缺點： "A little cramped up seats"
缺點： "The flight can’t even provide a plastic bag for me to pack my pre order meal."
優點： "The price is very affordable and flight was very good in take off and landing."
缺點： "Seats was very tight and uncomfortable!!!"
缺點： "No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in."
缺點： "Lazy crew"
缺點： "No food or drinks. But that was expected as we didn’t pay for it"
優點： "Nothing I like"
缺點： "Flight delayed, landed at 2.00am+"
缺點： "Flight attendant quite slow for delivering food and not many selection food available as usual"
優點： "The aircraft was very clean!"
缺點： "2 months travel in SE Asia, 11 flights , 7 airlines. Only this flight did they want to charge hundreds for our luggage. They brought it down a bit but still cost more tha the tickets."
缺點： "It was a night flight. Inflight light was on almost throughout the entire flight."
優點： "On time both times. Ground staff especially very friendly."
缺點： "Nothing we didn’t really not like"
優點： "On time and very friendly helpful staff. Especially ground crew"
優點： "All ok, seriously,stewardesses look great and very charming with her uniforms, very friendly staff"
優點： "Everything was smooth"
缺點： "In flight food is available for cash in Malasian ringgit only, which makes it unavailable for those international passengers leaving Malaysia who get rid of local currency on their way out of country"
優點： "Good music Took off EARLY and landed EARLY"
缺點： "Sprayed the cabin with bug spray"
缺點： "Unable to use airasia app for e-boarding"
優點： "This is now our airline of choice between KL and Singapore and the next time we fly to Australia we will try flying with Air Asia. It was a very short flight so entertainment was not provided, and we were perfectly happy with that. Very reasonable fare. All staff were charming and very helpful. Highly recommend."
缺點： "Flight delay for almost 4 hour"
缺點： "The flight delayed for 6 hours and when we make inquiry they keep saying will update soon. On top of that, after informing that I'm vegetarian they still insisted me to take kfc. Ended up having wedges and bun."
優點： "Captain address on delayed update and get free meal"
缺點： "Initialy no staff at gate to update the delay. Passenger left wondering. Luckly received alert from Kayak.com on the delay. Received sms at 9.05pm after 1 hour delay from Airasia."
缺點： "13 hour delay worst flight ever"
優點： "Clean aircraft"
缺點： "Two flights in a row behind schedule ; messed up my vegetarian pre ordered food selections in both flights"
優點： "Fuss free Friendly crew Pay for service"
缺點： "Tight seats Food comes in small portions Website user experience"
優點： "Overall in flight experience quite good."
缺點： "Flight Delayed twice for boarding to and come BKK. Abit disappointed for not time. As.it ruined my initial planning and wasted so valuable time to visit new exploring place in bkk."
優點： "Everything was great"
缺點： "The head stewardess pronounced a few words wrong"
優點： "convenient times"
缺點： "your machines i hate that you now employ less humans and more machines. no one wants to fly anywhere without humans in control"