缺點： "Food. Duck breast was tough and almost inedible."
缺點： "I paid for a window seat through your website. When I arrived at the gate I saw that I had a middle seat. China airlines stated that they do not honor outside booking seat request. It was very uncomfortable for 16 hours."
優點： "Kind workers and excellent food"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Lovely crew, good amount of food and drink available."
缺點： "Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead."
優點： "Service was very good"
缺點： "Chairs in business class in A 330 were not too good in my view"
缺點： "I dropped my fork on the floor. The 1st crew, who did not understand Mandarin came back with salt and pepper,even I asked for the fork in English. I asked her again, but she impatiently told me each meal plate came only with one set of utensils."
優點： "Flight attendants are nice, quite some new movies are available"
缺點： "Food is fine, but can be better"
優點： "Food is awesome as well!"
優點： "Crew was great, flight was short"
缺點： "Plane was dated, seats had a smell, tv were old"
優點： "Great service and food."
缺點： "30min Delay boarding and 30min delay on take-off."
缺點： "Almost 3 hours LATE ,"
缺點： "I had preselected a window seat, but somehow I was “bumped” out of this preselected window seat to a middle seat. I informed this detail to the Air China rep at check in but she would not listen nor care about it. I tried explaining several times, but basically got nowhere. Thanks for listening"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "The flight was at the end of Thanksgiving weekend and was completely full, but the check-in, boarding, and in-flight service were all efficient and attentive. Food was pretty good, and the economy fares were very competitive. First time on CA, and would definitely use them again."
缺點： "One rude gate agent at SFO named Lisa."
優點： "super professional and efficient throughout. great airport experience on transfer in Taipei"
缺點： "No entertainment during the flight."
優點： "same As flight home"
缺點： "Crew seemed a little stressed out, but I believe it was just because we were a bit behind schedule. Bathrooms were often dirty and not stocked. Coffee cups to small"
優點： "It was a great flight There staff were great, even fed us on a 80 minute flight"
優點： "Over all a good flight experience. Would use them again"
優點： "Easy flight from TPE to SIN. The plane was clean and the crew were attentive and pleasant."
缺點： "The plane was older and starting to show signs of wear and tear. The snacks were okay, but the meal served was nearly inedible. Limited selection of beverages. The entertainment system was slow and did not contain as much content as other international lines I've flown."
優點： "Beautiful plane, clean and well serviced, unlike American carriers"
缺點： "We were delayed an hour on the tarmac in Taipei with no explanation. I was told there were no aisle seats and when we finished boarding I could see that the attendant on the ground had not been truthful. I did get a bulkhead aisle seat after the doors were closed, but I would like to know the truth from service people."
優點： "China Airlines does an excellent job at doing their best to accommodate passengers that do not speak the native language. During my whole experience with China Airlines, I really felt I was a valued customer."
缺點： "The only problem with the flight was out of China Airlines control. A shuttle bus to terminal had issues and we had to wait onboard for another bus. The crew still did a great job keeping us informed of the situation."
缺點： "I need, wheelchair service for this trip but very disappointed the service. I carried my bag to find my seat by my myself. The crew only helped me to put up the bag and my umbrella stick until I asked."
優點： "People are nice..."
缺點： "Foods are not good"
優點： "it was a pretty quiet flight. a little turbulent but ok. pilots did a good job."
缺點： "the food was not that good. ive had better on the sametrip before."
缺點： "They damaged my luggage"
優點： "Not a full flight. I have a empty seat between me and my daughter."
優點： "Comfortable seats, nice attendants. We couldn't watch any movies or programs, and hear music."
缺點： "Screen weren't working to watch programs, and hear music"
優點： "Good service and entertainment"
缺點： "The layover was more than 10 hours and NO hotel was provided."
優點： "Very accommodating."
優點： "I have flown on many airlines to include many US carriers for domestic travel, as well as, many international carriers. I have flown around the world 4 times in the 2016-2017. These flights were flown in Coach. I have to say that China Air was remarkable in its service, cleanliness, on-time departure and arrival, and all around airline operation. The meals were decent, the entertainment was well rounded, the aircraft was clean, the seats were wider and had greater leg room, the flight attendants were responsive and trained, and the on ground support was very helpful. I don't have anything negative to say about China Air and I have crossed the Pacific on thief airline three times now."
缺點： "Their web interface for miles account and general information needs a great deal of attention. I would love tosee them make improvements to their web and smart phone applications because they detract from the great service that they providein Air."
優點： "The airline attendants were very friendly."
缺點： "We had a free movie on a 3.5 hour flight but not on the 6 and 9 hour flights. It's time to step it up for long haul flights!"
缺點： "Holding for takeoff was very long. About an hour."
優點： "Seats were cushioned and they have a blanket"
缺點： "More space between seats, more description about the food"
優點： "Fair price, allowed me to change to an earlier flight, great check in and quick luggage service and very cute flight attendants."
缺點： "It was all good"
優點： "Right price, good service at Checkin and cute flight attendants."
缺點： "Liked it all!"
優點： "Food was ok"
缺點： "End to end experience, was not informed in advance when we purchased the tickets in regards to the baggage when in transit flights"
優點： "Cheap, blankets and pillows provided, decent food"
缺點： "flight out was delayed by 2 hrs!!!"
優點： "I had a completely positive experience with this airline. No problems."
優點： "the girl next to me was flirty"
缺點： "the girl next to me could have offered her number..."
缺點： "Flight delayed."
缺點： "Not too much delay as usual"
優點： "Quick flight"
缺點： "Water should be free"
缺點： "No wifi as advertised"
優點： "Overall price / value is very good"
缺點： "Leg room is very small"
優點： "Crew was quick to serve any on-board item I ordered. Happily served with a smile"
缺點： "I’ve been traveling with AirAsia since quite a few years, but recently AirAsia flights are being delayed quite often. This is not how budget airlines usually work. They’re known for their on-time operations. I hope AirAsia works to improve on this issue."
缺點： "the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone"
優點： "On time departure"
缺點： "Bigger aircraft"
缺點： "All good"
優點： "Our seats were comfortable and the landing was smooth"
缺點： "All food and drink had to be paid for -even water!"
優點： "The crew was amazing!"
缺點： "provide accesible wifi"
優點： "Very good for the price I paid"
缺點： "Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare."
優點： "so far so good. no complain."
缺點： "short trip okay . everything great. keep up the good job."
優點： "correct priority of boarding respected luggage handling very fast"
缺點： "quality of food"
優點： "Prompt boarding, leather seats with reasonable leg room, even with seat in front reclined. Efficient, friendly and professional stewards"
缺點： "Had to ask someone in terminal about getting our connecting flight"
優點： "I tried their new selection of meals- butter chicken with rice. It was really good actually"
缺點： "As usual, I don’t really like the non-reclining seats on Airasia flights"
缺點： "Uncomfortable Won't give you a blanket or cup of eatery without making you pay Delayed"
缺點： "A little cramped up seats"
缺點： "The flight can’t even provide a plastic bag for me to pack my pre order meal."
優點： "The price is very affordable and flight was very good in take off and landing."
缺點： "Seats was very tight and uncomfortable!!!"
缺點： "No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in."
缺點： "Lazy crew"
缺點： "No food or drinks. But that was expected as we didn’t pay for it"
優點： "Nothing I like"
缺點： "Flight delayed, landed at 2.00am+"
缺點： "Flight attendant quite slow for delivering food and not many selection food available as usual"
優點： "The aircraft was very clean!"
缺點： "2 months travel in SE Asia, 11 flights , 7 airlines. Only this flight did they want to charge hundreds for our luggage. They brought it down a bit but still cost more tha the tickets."
缺點： "It was a night flight. Inflight light was on almost throughout the entire flight."
優點： "On time both times. Ground staff especially very friendly."
缺點： "Nothing we didn’t really not like"
優點： "On time and very friendly helpful staff. Especially ground crew"
優點： "All ok, seriously,stewardesses look great and very charming with her uniforms, very friendly staff"
優點： "Everything was smooth"
缺點： "In flight food is available for cash in Malasian ringgit only, which makes it unavailable for those international passengers leaving Malaysia who get rid of local currency on their way out of country"
優點： "Good music Took off EARLY and landed EARLY"
缺點： "Sprayed the cabin with bug spray"
缺點： "Unable to use airasia app for e-boarding"
優點： "This is now our airline of choice between KL and Singapore and the next time we fly to Australia we will try flying with Air Asia. It was a very short flight so entertainment was not provided, and we were perfectly happy with that. Very reasonable fare. All staff were charming and very helpful. Highly recommend."
缺點： "Flight delay for almost 4 hour"
缺點： "The flight delayed for 6 hours and when we make inquiry they keep saying will update soon. On top of that, after informing that I'm vegetarian they still insisted me to take kfc. Ended up having wedges and bun."
優點： "Captain address on delayed update and get free meal"
缺點： "Initialy no staff at gate to update the delay. Passenger left wondering. Luckly received alert from Kayak.com on the delay. Received sms at 9.05pm after 1 hour delay from Airasia."
缺點： "13 hour delay worst flight ever"
優點： "Clean aircraft"
缺點： "Two flights in a row behind schedule ; messed up my vegetarian pre ordered food selections in both flights"
優點： "Fuss free Friendly crew Pay for service"
缺點： "Tight seats Food comes in small portions Website user experience"
優點： "Overall in flight experience quite good."
缺點： "Flight Delayed twice for boarding to and come BKK. Abit disappointed for not time. As.it ruined my initial planning and wasted so valuable time to visit new exploring place in bkk."
優點： "Everything was great"
缺點： "The head stewardess pronounced a few words wrong"
優點： "convenient times"
缺點： "your machines i hate that you now employ less humans and more machines. no one wants to fly anywhere without humans in control"