每天清潔，並在 高雄飛往 美國的機艙內安裝HEPA高效濾網
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Same as before. Dirty and smelly. Food was ok."
缺點： "The television got black out 6 hours before landing..dont have a choice but yo sleep."
優點： "Crew was very efficient and boarding was easy."
缺點： "The flight was late."
缺點： "No wonder they are one of the best airliner"
優點： "Friendly, cheerful crew. Clean plane & good entertainment. Food was hot & decent."
缺點： "More food, drinks & snacks. Especially on such long flights."
優點： "the flight was on time"
缺點： "the sound system on my seat was broken so I couldn't watch movies except"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Crew was attentive, plane was clean."
缺點： "Food was horrible. They did not dim the lights until 1.5 hours into the flight."
優點： "Friendly and efficient staff."
優點： "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."
缺點： "Very good"
優點： "The food was great on Cathay Pacific and the flight was comfortable"
缺點： "Should serve more food"
優點： "Everything is great"
優點： "The staff and there were great movies on the flight."
缺點： "That you had to special order vegetarian options or they wouldn’t have any sometimes, and I couldn’t online check in so I couldn’t make the special order."
優點： "On time. Got an isle seat."
缺點： "Very hard to understand air host's english."
優點： "早餐是粥 很棒"
優點： "Every aspect was smooth and efficient."
優點： "Friendly staff"
優點： "Leg room, food, airline staff"
缺點： "Too hot in the plane"
優點： "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"
優點： "The crew are great and the food is good .Excellent service"
優點： "The staff was attentive to fixing the problem after it happened three times."
缺點： "TV monitor was broken and I could not use it for several hours"
優點： "Crew was excellent with great service and appropriate amount of information from captain"
缺點： "Baggage return upon arrival not very good Also airline requirements of arriving 3 hours before flight is a cruel joke."
優點： "The crew on Cathay Pacific is really a cut above. they seem to have a genuine wish to see to the comfort of the passengers. It is also a pleasure to have so many choices for entertainment."
缺點： "The boarding from NY to Hong Kong was really well organized, with people in the back of the plane getting on first so that it was easy for everyone to get right in. This did not happen on the return flight from Hong Kong. Further, at one point we were rousted from the waiting room and made to go through a second inspection, having are bags searched again, and having random people go through especially invasive searches. Very unpleasant and unnerving as we were given no reason for this."
缺點： "When the crew in the terminal begins moving the economy class passengers in the aircraft its all a mess. Passengers with seats in the front and the middle are blocking the hallway of the aircraft which force the passengers with seats at the end waiting with a long line.The Cathay flight from NY to HKG handle in a much better manner. They let the passengers with seats at the end go in the aircraft first so that these passengers will never blocking the hallway or making any long line.Hope the flight to New York can improve in this aspect."
優點： "Everyone on Cathay pacific is very nice and the food was relatively good. They did everything possible to make this a better flight."
優點： "Speed of the plane Food choices Crew"
缺點： "Seat comfort and leg room of economy class cleanliness of the toilet during flight"
優點： "Plane was clean"
缺點： "The crew was uninformed and unobservant to actual conditions in the cabin. They kept the air conditioning on and no one was available to address the situation. People started to take their winter coats out of the overhead bins and sit in their seats with coats on. They spent a significant amount of time repeatedly requesting that the window shades be moved up or down. Frankly, if I buy a window seat I should have the option to look out the window if I'm not disturbing my neighbors."
缺點： "Would have liked to have been offered a beverage more often"
優點： "The Attendants were excellent"
缺點： "I am a big man and found the seats a bit tight"
缺點： "Got stomach ache after eating the food."
優點： "Get extra room for my self."
缺點： "Delayed flight caused a lot of problems and charges for us"
優點： "Being in economy seats for 12+ hours could have felt more cramped, because I'm a big guy. However, there was adequate space as long as the kid in the next seat has had adequate parenting. (That was a problem, but I can't blame that on the airline.) The flight attendants were helpful and friendly."
缺點： "As others have said, the food wasn't great. It's kind of a cross between Chinese and western fare, but it's edible. Also, the economy seats were a little hard. I sat on my memory foam neck cushion to give my butt a break."
缺點： "I was traveling with friends who's flight kept getting canceled without any notifications, only found out till check in. I had an added layover that I didn't know about. My friends and I will avoid China Southern airlines in the future"
缺點： "Seats were very small and uncomfortable. Checking in to the flight was horrible and took a very long time."
優點： "fast boarding time Premium Economy"
缺點： "entertainment system keeps crashing even after hard reset, Premium Economy class seat limited space not worth that upgrade. They're switch back to Boeing 777-ER from the new Boeing 787."
優點： "I'm happy that CZ retains 777-300ER economy seating 3x3x3. This makes for confortable seating and space on a long haul flight. I ordered special meals and they always get it right."
缺點： "It would be nice if inflight floated more frequently during these long flights. I'm disappointed that there is not more control during main cabin boarding. They have the stancions and signage available to help avoid the crush and provide some order with groups by row numbers and enforcing it."
缺點： "Hidden stop in Wuhan and a problem with the plane had the crew scrambled and confused. They didnt know what to do next, they followed orders from someone over the walkies. First they wanted to move all pax to hotels with buses, but plane got fixed while preparing the buses. Organization of re-entry and reboarding was very frantic and confused. During all this time, crew never gave any announcements in english language, so foreign tourists had to get information from other passengers who could translate..."
缺點： "Tea coffee not good..food not good...average service"
優點： "The entertainment on board"
缺點： "They don't let you use your phone for whatever reason and they make a big deal about battery packs"
缺點： "crummy seats. cheap"
優點： "The staff was wonderful and very friendly."
缺點： "My seat screen wasnt working, it would freeze every time I tried to change to something else."
優點： "not much"
缺點： "were told that flight was full, many rows actually empty could not check in online"
優點： "Other than it not crashing, Nothing."
缺點： "We had 4 flights with them due to connections. On the longest flight back to the states they wouldn't let anyone use their phone or tablets even though they did on the other flights. There was barely any movies or shows to watch. The crew weren't very polite and spoke very limited english. You couldn't understand anything they announced on the intercom system because is was so distorted. The chicken dinner was disgusting. It looked like chicken in brown jello. The omelet was watery. The rice porridge had no flavor. The bathroom ran out of toilet paper within a couple hours."
缺點： "It took 2 hours to unload the luggage from the plane!"
優點： "Ontime departure, guest pack with toiletries, eye mask and ear plugs along with a blanket and pillow for each seat. Roomy seats with a massive variety of entertainment options for the long flight. We encountered a significant amount of turbulence and the staff were kind, accommodating and not too restrictive with the seat belt sign."
優點： "Good price"
缺點： "The airline doesn’t have their airplanes right by the gate. The airplane was 25 minuets bus ride away!!! Every one waited in the rain for the bus to be full, then the bus drove off to some obscure locations- most of the riders are chinese, but I did hear someone said in English:”are we going to another airport?”... I was pretty close to the driver, and saw he didn’t slowdown for another vehicle coming through... sure enough, he slammed on the breaks really hard, the whole bus was full of standing passengers and everyone fell on top of each other... I hand held some artwork and of course it got smashed... finally we got to the airplane, everyone got off, hundreds of people were in the rain, rushing to get on the stairs up to the airplane gate, but there was only one gate and could only take one person at a time... it was a mad scene, with hundreds of people rushing, pushing, struggling in the rain and strong wind... it was close to midnight. I injured my foot on that day, my hands were full holding the carry on, artwork, I moved quite slowly... at the beginning I was hoping someone can help me to bring on my stuff because of my injury, but in a mad scenario like that, it looked pretty scary, the flight screw were busy trying to get people going in the gate... forget that... sigh, that was the most dramatic in the entire trip."
優點： "Get the exit row seat. Unlimited legroom! Can't go wrong with that."
缺點： "Nothing. Literally nothing. Will definitely fly again if Mainland China is one of my stops."
優點： "Every seat on the New 777 has a TV and the fight to/from China to/fron San Francisco included two meals and a transit hotel in China. At first we expected to be stuck in the airport for hours on end but the airline goes above and beyond to help that not happen!!!"
缺點： "People in China."
缺點： "The boarding was pailful, we were toured by bus around the airport, and then has to go to a isolated island and going two floor narrow stairs by carrying luggage"
優點： "My flight attendant was superb. Friendly, attentive and caring. I think her name was van ling."
優點： "The flight attendants were great."
缺點： "The plane was uncomfortable for such a long flight. The layover in Wuhan was a nightmare."
優點： "Great crew and excellent entertainment onboard."
缺點： "The flights was delayed."
優點： "The staff were always very helpful and courteous."
缺點： "My television screen kept malfunctioning. It didn't prohibit entertainment, but it was annoying. It was a bit too cold on the flight."
優點： "Don't really like having to take the bus ride from the terminal to the aircraft to board in Guangzhou."
缺點： "Horrible boarding experience, crew rude"
缺點： "At the end of our trip, 3 weeks later, we arrived in HAN to make our 3:45PM flight - constantly checking the status to make sure the flight would not be late again. The flight ended up getting delayed 30 minutes, then another 30, then an hour, and longer until the flight was delayed 5 hours total. China Southern employees at HAN wouldn’t move us to new flights and tried to tell us that we would make our layover in CAN despite this flight landing at 11:15 and our flight from CAN leaving at 10:05. We checked online and found there were no flights out of CAN to SFO until 24 hours later, yet there was a routing directly out of HAN. We told the employees it would be useless for them to fly us to CAN because we would be stuck there. They ignored us and told us it was fine and to fly to China. When we tried to explain, the employee simply walked away. We landed in CAN and were met with employees who first told us at 12:30pm flight to LAX the next day was booked full and they wanted us to wait 24 hours. When I told them that wasn’t true, they recanted and said “oh we can get you on the flight.” I asked for compensation since this was the second layover that was missed because of airline failure and a manager at the Transfer Desk told us he could not upgrade us to premium seating because all the seating was sold out. When we finally sat on the 12:30PM flight to LAX we found that not only did Economy have open seats, but so did premium seating. We were lied to by the manager at the Transfer Desk in CAN and when we explained the situation to flight attendants that we wanted one of the open seats they told us no. In addition, during our overnight stay in CAN due to China Southern employees at HAN not switching our routing, we were put in a hotel that smelled of smoke and had water stains in the room. We were woken up early to catch a shuttle back to the airport and when we arrived at the airport to ask for food vouchers to eat breakfast since our layover was longer than 12 hours, we were also told no. Overall I am completely dissatisfied with both flights on China Southern. I was lied to, cheated, and held up over 24 hours in China due to airline mistake and their unwillingness to book us new tickets. I spent hours at airports talking to airline employees and because of these hours spent we should be reimbursed for our flight."
缺點： "Delayed my initial flight 5 hours due to "weather" which was a rainstorm in which other planes of all sizes were landing and taking off. The storm would have been avoided had the plane been on time to begin with. Missed my connection and then had to argue with the manager for 2+ hours just to get a flight that wasn't a full 24 hours away. Was then told that they couldn't upgrade my seat because the flight was full, both business and premium economy had empty rows of seats. Throughout the experience China Southern employees lied to me and did everything possible to make the process harder. Had multiple employees just walk away from me without helping. Will never fly China Southern ever again."
缺點： "It should be zero stars. We never made this flight because of excessive delays. We also had to wait more than 2 days for the next available flight. The airline tried to put us in a very dirty and dumpy hotel 35 minutes away from the airport. We paid out of our own pocket for a hotel at the airport. Worst 15 hours of airline experience I've ever had."
優點： "Courteous staff and punctuality of the flight."
缺點： "Entertainment system was not working in our seat. The vegetarian food not available unless booked in advance."
缺點： "No fresh fruits were given. They should keep some apples or some other fruit for those who miss their lunch schedules"
缺點： "Boarding was interesting."
優點： "same as above"
缺點： "same as above"
優點： "SFO/Wuhan/SFO - great plane, good food good value"
缺點： "Beware of WUHAN China - it is dangerous, the airport is HORRIBLE and the Customs officials are a true nightmare. Make sure you have plenty of pages in your passport as you have to clear customs over and over - beware of the Taxi Stand (you have to walk to domestic terminal). I was hijacked in a taxi from the official taxi stand - a typical fare of 100 yuan and he charged me 400 yuan only once in the taxi."
優點： "good quality airplane (787 dreamliner)"
缺點： "can't use my iPhone even in airplane mode. That makes a big difference for any flight. A stupid policy to be sure"
優點： "This was my first time using the China southern airline and it was better than I was expecting. The food was good, and the I was kind of surprised that they have so many movies. I usually prefer to sleep because of lack of entertainment but this time I watched 4 movies on the way to SFO. I had a layover in China for 14 hours and I thought I was gonna stay in the airport but they arranged me a free hotel. They didn't mention in the email but I could rest well and they even had a shuttle bus to the airport in the morning. It was a great experience."
缺點： "In my opinion, they should smile more when they talk. It might be because I don't understand the language but they looked pretty scary to me. I just felt that way. But not all of the crews are like that."
缺點： "poor service.i had a fever and they did not provide me with a simple medication like asprin"
優點： "Food was good. Crew was helpful."
缺點： "The Boeing 787 dreamliner on the CAN - SFO segment has really poor legroom in economy, really uncomfortable on such a long haul."
優點： "Stewardesses we're extremely courteous & responsive. I was impressed with online streaming system. I was blown away by the free transfer to a layover hotel in downtown Wuhan - we were shuttled like first class. Many of were prepared to sleep at the airport for 8 hrs so this was very thoughtful!"
缺點： "Planes did not pull up to the gate - sometimes shuttle times were exceedly long. Meal quality inconsistent - meals from Wuhan to Bangkok were not appetizing at all!"
優點： "Wide selection of movies and other entertainment."
缺點： "Leg room cramped for tall (6 ft 2 in) person on an 11 hour flight."
優點： "A380 Business class has new seat configuration that offsets all seats and each is its own "pod". The equipment is new and very comfortable. People on both segments were very nice"
缺點： "787 Dreamliner is a fairly new plane outfitted with Business class seats from 15 years ago. They are side by side with no dividers and very uncomfortable. ALSO, they did not even board from jetbridge. We had to take shuttle bus past the entire airport and past the maintenance hangers to our plane. Flight from CAN to SFO makes "stop" in Wuhan, China for 2.5 hour layover. 1) Disembark onto shuttle bus. 2) Travel across airport. 3) Go through immigration or customs AGAIN and then security check of luggage 4) Walk 1/2 mile to business lounge 5) spend less than 10 minutes in lounge 6) get back on bus to be taken back to airplane. 7) wait another 1/2 hour b4 departure. Weird place to stop and even crazier procedures."
優點： "TONS of movies to watch on my 787! My friend who took a different international flight on the same airlines"
優點： "Good service"
優點： "The planes are new."
缺點： "They don't allow cell phone use in airplane mode at anytime during the flight. China has a law against cellphone use on planes and they enforce it in international airspace and over other countries's airspace as well. This is a violation of passengers' rights."
優點： "My parents were excited about their first time visit to the United States."
缺點： "Long process to board including taking a bus from one terminal to another terminal. Food was just average"
缺點： "It would be nice if WiFi was offered but not a biggie"
每天清潔，並在 高雄飛往 美國的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 高雄飛往 美國的機上會提供口罩
從 高雄飛往 美國的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 高雄飛往 美國的彈性機票