優點： "crew was efficient and friendly"
優點： "Size of the seats, space"
缺點： "Older plane, mediocre service and food. And two screaming babies two rows ahead."
優點： "Great services"
缺點： "Sitting in front is better"
優點： "Crew does an amazing job!"
缺點： "This is a new plane, but the molding fell off during landing. The boarding experience for business or first class is horrendous with Thai airways, they just don’t have it figured out. Domestic flights are worse than international."
缺點： "Better food choices. Better entertainment options."
優點： "Great service from the crew!"
缺點： "The entertainment, and to a lesser degree, the food"
優點： "First and only time on an Airbus 380. Amazing to see how such a large bird can leap daintily into the sky without any effort. Wonderful decor. Very pleasant and attentive flight crew."
缺點： "Nothing negative, however was worried that the route might not be economical as such a large capacity plane was virtually empty. On the plus side, had empty seats all around."
優點： "- The check in and seating went smoothly. The sign w/ designated boarding seat numbers worked well. - Crew were helpful and professional."
缺點： "- Entertainment system may need to be upgraded. - Food was a hit and miss. Perhaps, providing more fruit rather than cake or pudding may help improve the experience."
缺點： "Passengers in front were very loud for a night flight and drinking, air crew didn't tell them to be quiet."
缺點： "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"
優點： "Good food. Thoughtful crew"
缺點： "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"
優點： "Crew service were good and kindness between FRA to BKK."
優點： "Big flight Great seats Amazing entertainment system. iPad size. Very good food too."
缺點： "The flight always leaves later than schedule."
優點： "Food still up to standard. Better then some flight from Thai Airways."
缺點： "Entertainment system is way too old. Screen is small and very poor quality. The seat is also looked old. Service is below standard. I got my drink after I finish the meal. And don’t even think about refill or coffee. The flight attendants never come back before collecting the tray."
優點： "Everything was as usual. Boarding can be improve a bit."
缺點： "This time I found the food was below Thai Airways standard (which was usually good to great)."
優點： "Quick flight with food service and entertainment"
缺點： "食物差 設施差"
優點： "Bangkok Melbourne leg was excellent. New plane. Was great. Great, friendly service."
缺點： "Same limited entertainment options and despite being a new plane would 3 degrees on the tilt of the seats kill you?"
優點： "Aircrafts ...which are big"
優點： "Food ok"
缺點： "Old plane, entertainment system didn't worked half of flight, gate in BKK at end of airport (long walk)"
優點： "Food served is nice especially the croissants"
缺點： "Initial flight was cancelled. Crew was not helpful or informative. Was not compensated for delays at all, missed wedding functions!!"
優點： "Good service and kind staff."
缺點： "The entertainment system wasn't working and the crew didn't reboot it until half way through the flight. Any amount of movement from the seat in front of me (either from a slight adjustment from the person sitting in front of me to turbulence) and the tv would go black for a few seconds. It would also change to a red hue from time to time."
優點： "Landed ahead of schedule. Crew was terrific"
優點： "The crew was very nice"
缺點： "Customer service was great !"
優點： "Service was great, crew on board were friendly and good entertainment."
缺點： "Was not given my special dietary food at beguinning of flight and was also not received the help I was assuered when flight was delayed."
優點： "Airline was excellent"
缺點： "Immigration in the airport took 2 hours in line !!! Terrible transfer"
優點： "Good, new olance, definitely recommended"
缺點： "Why do you enforce the arrival videos? That's annoying. Furthermore, the loud music 30 minutes before landing disturbs too."
缺點： "Our connection flight from Germany was changed and we were not informed meaning we land in Germany after the flight has departed. We're forced to buy a last minute flight with a different airline to ensure we do not miss our honeymoon plans"
優點： "Always a pleasant experience on this airline."
缺點： "Lack of individual overhead air vent controls. I am hot natured and have noticed that a lot of Asian airlines do not have this feature. KE is the Worst - Thai is “okay”"
優點： "Ground agents were courteous and boarding was well-managed and quick"
缺點： "Difficult to converse with on-board crew who were not very well-versed in communicating in English. It is evident that the in-flight crew preferred conversing with passengers who could speak Thai. Seats were cramped and not enough leg-room. Very uncomfortable for a 6 hour flight Service crew adopted a "get water/juice from the galley trays yourselves". Having requested vegan/vegetarian food, the food options were limited and very bland. They lacked flavor and were not properly cooked. In-flight entertainment options was old and in-seat monitors were small."
缺點： "Lack of legroom"
優點： "Not much of delay Nice n friendly air stewardess"
缺點： "Check in so slow"
優點： "Great carrier flown with all the others thai airways best!"
缺點： "Had to ask for blanket not on seat ready for use."
優點： "Its a very good flight with good service and hospitality"
缺點： "I find the selection of movies and songs quite limited."
優點： "Nice Crew , very professional and courteous. Pleasant with their service. Would recommend only once for tourism. Not for families travelling with children."
缺點： "Because the system of on arrival visa has been opened to Indian folks , entire plane was crowded with indecent , uncultured Men. Mostly drunkards who would not stop at couple of drinks. Added to their worst behavior was the airlines providing unlimited amount of Liquor that was being offered by the crew after the food was served, this was quite annoying and unexpected. Thai Airways Please stop serving Liquor for God's sake , especially for folks travelling from India (Only this route) or charge $100 THB for a drink, this would stop those free riders from messing up other tourists happy vacation."
優點： "Excellent service throughout"
優點： "World class airline. Everything are world class. Worth to pay for this airline"
缺點： "30 minutes out of Bangkok, there was a problem with the plane and we returned to the airport for repair. I absolutely value the priority on safety, but the 4 hour addition to my already long trip was painful."
優點： "I like the way the FA treats me very well and I was in economy class but feels like Business Class."
優點： "The Flight attendants were nice and helpful"
缺點： "Small confined seating area resulting in my hot tea being dumped into my lap as a result of the person in front of me reclining the chair"
優點： "Forgot my tablet in the pocket of my seat on my flight from Bangkok to Kathmandu and didn't notice until I was packing to return 5 days later. When I checked in to return to Bangkok, they had me flagged in the system for a lost item. Not only did they have my tablet but everyone from the airline staff to airport security knew about the incident and was happy to get my tablet back to me."
缺點： "My sister died and I wanted to change the date of my ticket and Thai would not cooperate at all, on the other hand Delta changes all my tickets so I could return to the states with no additional fees. Thai said economy call was full on my requested change date but they had Business Class tickets available, and I ask if I could apply the cost of my economy ticket amount to the Business Class ticket and they said no, that I could only purchase a new Business Class ticket. Real accommodating when you have an emergency."
優點： "Liked their food, movies."
缺點： "I didnt like the way they were late each time, boarding gates were such a mess and they never started on time, seats were not as good as I thought they would be."
缺點： "The company canceled my booking"
優點： "Very friendly and professional service!"
缺點： "Nothing about the flight was bad...but just a heads up there is no alcohol on domestic flights"