Thai Airways is one of the best airlines in the business. Looking forward to fly again with them.
Efficient like all the other flights with them. An outstanding budget airline!
缺點： "Staff tried to accommodate my vegetarian requirements but with limited success."
缺點： "We were impressed that they served food"
優點： "The Crew was amazing compare to the past. Very active with excellent service mind."
缺點： "Just keep the level of service mind like yesterday on flight then Thai Airways will come back again."
優點： "Timely flight amazing crew"
缺點： "Leg room"
優點： "Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!"
缺點： "Absolutely nothing."
優點： "The seat was huge and super comfortable for economy. I slept very well on the overnight flight from Haneda to Bangkok."
優點： "Lounge was great"
缺點： "More space in economy"
優點： "Crew was polite, food ok, wine good"
缺點： "More comfortable seats with a bit more leg room"
優點： "Food and entertainment were consistently good."
缺點： "The plane felt old, and wasn't as roomy as the plane for Melbourne to Bangkok. It felt like we we're sqwished into a tin can - it was like flying 15yrs ago. The plane was extremely hot at the back of the plane, but not in other parts. The service was average and if you asked for something it was done begrudgingly."
優點： "Crew food excellent"
缺點： "Could not get comfortable in the seats"
缺點： "Ground staff at the airport, like wheel chair workers, others were rude. I thought that Thai people are humble, but my experience with them was horrible. I will advice not to travel thru Thailand."
優點： "Quick flight"
缺點： "Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight"
優點： "Thai are so dependable and such lovely service. Nothing is too much."
優點： "New plane, nice. Entertainment system is good but limited selection"
缺點： "Gate very far away, a good 700 meter walk! And very long immigration queue."
優點： "Surprised that for such a short flight a food snack was provided."
缺點： "I was not told what the food option was,it looked like a mystery meat sandwich. The stewardess face frowned the entire flight,I never wanted to ask her anything"
優點： "Nice staff"
缺點： "The A330 was old, no charging ports for chairs, limited leg room and the entertainment system was a struggle to use"
優點： "Typical domestic coach flight experience... but the price was right. Had good personal tv entertainment available... but it was a short flight. Bring your own ear-phones."
缺點： "I was expecting some yummy Thai Food, but the food was strange. I eat everything... and I ate this food, but it was not good. The other 4 members of my family would not touch it. 2nd worst plane food in 200+ flights."
缺點： "食物差 設施差"
優點： "Inflight good. Food average. Unfortunately there was AirCond snag and delayed for over an hour, arrived KULAP safely."
缺點： "Attentive and helpful cabin crew."
優點： "Showing the Thai ways."
缺點： "Maybe it’s time to change the seats. No USB charging ports but there’s power outlet."
優點： "Aircrafts ...which are big"
優點： "Great service, comfortable seats, great entertainment."
優點： "Same as above, nice staff and an amazing plane."
優點： "Nothing! The plane left late and while waiting, the airco blastwd like a freezer. My feet and gands became numb and I got a terrible headache. Next, a chinese couple with a 1 year old toddler came to sit next to m: the child started wailing immediately and this lasted until 5 min before landing. It was like they had not a clue on how to handle a child and they had nothing to make it drink or suck or distract it. Worst flight in ages.."
缺點： "Badly delayed and no information was given on the correct ETA and on the status of the connecting flight"
優點： "The cabin crew was helpful and excellent service. The food was exceptionally good."
優點： "The seats were fabulous. Roomy and my girlfriend and I were indeed placed in the armrest adjoined style. Flight was quite smooth. For the difference in price I can not fathom why anyone would fly coach on THAI."
優點： "The crew was very kind and the service lways with a smile. The toilts clean."
缺點： "The entretainment poor. No movie options, just a couple of new movies and the rest old and no good movies."
優點： "We didn’t crash!"
缺點： "Old plane (747). Not very attentive staff, I had to ask for a blanket 4 times before I got one. This certainly isn’t acceptable in business class. My meal choice wasn’t available. And I had to pay $50 to change my flight to a different day (again not acceptable for a business class ticket. I’ll avoid Thai airways wherever I can from now on. #avoid When I rang the Singapore Thai office they were unable to change my ticket to a new date and kept pushing me back to the online travel agent. Called Thai in Bangkok and they did it on the spot. Very inconsistent service."
優點： "Friendly staff and airport folk! Smooth and easy all around!"
優點： "Stewards were very polite and helpful. Even offered me extra meal without request. Clean, comfortable aircraft unlike most South East Asian aeroplanes. I recommend THAI Airways."
缺點： "Seat wasn't spacious enough but that is the case with almost all airlines if you are flying economy class. Food was prepared for Asian taste only. I guess that is understandable."
缺點： "liked everything. i have traveled with Thai many times over the past 30 years."
優點： "Not much. First time flying Thai Airways long haul business class...lots of room for improvement"
缺點： "The headphone connection was poor. Announcements could not be heard, crackling noise was constant. Food was tasteless, service was poor and infrequent"
缺點： "Seat cushion is hard and not comfortable"
優點： "I always fly Thai airways between Bangkok and Phuket. They are always on time, consummate professionals, and over all, a great experience. Very happy I was able to check my luggage through to my international destination! Thank you Thai airways!"
優點： "staffs were helpful and smiling, food was nice and plenty"
缺點： "seat reclination and shape were not so comfortable, PTV was old and not sharp"
缺點： "film choices, old or irrelevant or American."
優點： "Everything provided, lots of refreshments throughout the flight"
缺點： "Monitors were not the best for viewing movies. White wine was bitter."
優點： "The nonstop flight is great"
缺點： "The aliatalia lounge was too hot and no windows made it feel small and cramped. The business class seating configuration was awkward and not spacious"
優點： "I was on a multi-city itinerary and almost decided against biz class between Phuket and Phnom Penh. I'm so glad I decided to pay the extra $100+dollars because the seats were terrific and so was service. They created a few moments of peace and comfort on a pretty grueling itinerary."
優點： "Food and drink on board in business class."
優點： "Good seats in Business class on A380. Much better than BA, but not as good as Etihad. Cabin was too warm. Overhead lights flickering because of problem with bulb (yet on a fairly new aircraft)."
缺點： "Service was no different from economy class - perfunctory, reactive. No offers of any refreshments between the set meal times (not even water)."
優點： "A great flight with friendly staff, comfy seats, good food, and great inflight entertainment."
缺點： "The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate."
缺點： "Baggage handling was poor"
優點： "Apart from the delay everything was quite good."
缺點： "The delay of over 1 hour was a bit nerve-racking as we were close to missing our connecting flight."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Lower the price and keeping up the good work!!"
優點： "Professional and friendly Crew & the movies"
缺點： "Too cold, seats to narrow, food not so tasty."
優點： "Crew and the food"
缺點： "Seating was tight for me a big guy"
優點： "Excellent crew"
缺點： "More comfortable seats"
缺點： "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Crew on leg from Melbourne to Hong Kong terrible - Hong Kong to Boston good"
缺點： "Put a Priority tag on our luggage; Have the Pasta meal for someone sitting in the second row of Premium Economy and then let me eat the economy meal that you substituted instead of interrupting me four times to give me the Premium Economy meal that you said you didn't have. Use a plane other than th"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
缺點： "seat cushion for the back is too hard."
缺點： "Couldnt get the lazy flight attendants to bring me a drink. I asked twice for a Coke Zero."
優點： "Was able to redirect from Kansai to Umeda after typhoon. Initially received misinformation though. Service was great except the one time I received a regular, not diet, coke and still had to drink it. Great job Cathay Pacific!"
優點： "Boarding on time"
缺點： "Food was not fresh. Some crews could not understand English well"
缺點： "Our flight from HK to LAX we were told that the pilot refused to wait for us even if we arrived in HK from cebu at 11:35 of July 29 and our flight to lax was at 12:05 .Cathay couldn’t do anything about it. We were billeted in a hotel far from the airport with free breakfast but no lunch was provided and the earliest flight they could give us was scheduled at 16:35 of Juy 30. Upon returning to the airport I asked a cathay staff regarding provisions for lunch but I was told there’s none.Overall our trip both to and from LAX were very uncomfortable and inconvenient. I hope Cathay will do something better in situations like we encountered. As of this writing I and my husband are still at HK airport waiting for our flight to LAX."
優點： "Cup noodles and snacks available throughout the flight."
缺點： "Chicken curry ran out by the time I got served. I don’t really eat beef so I chose pasta, but the pasta was not substantial because it was just pasta noodles and sauce- no veges or anything with it. So I ate some cup noodles but that’s also more carbs. So no protein was available for my diet."
優點： "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
缺點： "Older entertainment system but not a big issue on a short flight."
缺點： "The wheel chair assistance came very late. This aspect can be improved further. It can be more efficient. Although wheel chair assistance is asked, the electric car to move people can also help to compensate for the wait times."
優點： "We always fly with Cathay. Usually 2-3 times per year and feel the staff are professional and service is extremely good. I recently fractured my ankle and staff provided excellent assistance."
缺點： "The breakfasts for economy passengers is shocking. This has not always been the case. However, Now it is presented in a card board box and of very poor quality."
缺點： "The check in crew were not very helpful. I was asking for help but he didn’t even suggested a solution. Instead he kept ok saying he can’t do anything which is really disappointing. He is in a customer service area, he should be more accommodating."
優點： "Punctual, service"
缺點： "Price more expensive"
優點： "CX still has good offerings on flights from their home in Hong Kong to other destinations."
缺點： "However, CX for International Regional is, in no way, comparable to their better long-haul routes. That being said, the entire airline has lost its luster like their home country is losing their value with prices going up and value for-the-dollar going down."
優點： "Flight was delayed Made connection just in time"
優點： "Being executive platinum has its perks even when not flying AA but a one world partner early boarding and an attentive flight attendants."
優點： "Movie selection"
缺點： "The crew. I will never fly with this airline again"
優點： "Crew were very helpful, food was great the economy seats were comfortable even for a 15 hours floggt"
優點： "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
缺點： "Cathay Pacific does not participate in TSA PreCheck."
優點： "crew great, food very good"
缺點： "flight also late taking off"
優點： "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"
優點： "Liked the food and everything else"
缺點： "Total flight time was more . It was extra to go to Hing Kong from India . Normal flight time to Toronto from India is 16 hours in other flights . Does not seem like a good idea to waste 4 hours more when you come to Toronto from India by Cathay Pacific . I wish I was in some other flight to save time . The route of he flight was long"
缺點： "No audio/video entertainment."
優點： "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
缺點： "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."
優點： "the staff very friendly and helpfull and always there to answer questions they handle some nasty lady in front of us very politely and settle the situation"
缺點： "the seats to close and tigh feel like sardines in a can"
優點： "Very nice crew and stuff , clean plane, clean facilities. Everything is superb."
缺點： "Food pretty bad on the 8am flight in economy."