優點： "Flight was very comfortable."
缺點： "Nothing really. It is just hard work doing such a marathon flight."
缺點： "Direct tarmac to plane without bus"
優點： "We may not take Thai airways after our horrible experience with rude crews."
缺點： "Very rude flight attendants .."
優點： "Absolutely nothing"
缺點： "Food was more than pathetic, service was horrible and flying experience was very poor. Everything could be better"
缺點： "Improve food Better movies"
缺點： "Seat had no stowing compartmentand no magazine pocket"
優點： "Very attentive crew"
優點： "Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote"
缺點： "The seat in BC is too small should get a new plane with bigger seat."
缺點： "Entertainment system is way too old"
缺點： "Better food choices. Better entertainment options."
優點： "Timely flight amazing crew"
缺點： "Leg room"
缺點： "No WIFI in First class."
優點： "Have kit to listen"
缺點： "Kit to use the tv"
優點： "Good crew."
缺點： "D.own graded from firstBusiness Class lounge is tired and over crowded. Aircraft cabin was getting old. Sound on IFE was faulty and unusable and no alternative seats were available. Food was ok could be better. Would not choose Thai for businesses class if there was another airline to choose from."
優點： "Thai airways is always good, they are always one of our carriers of choice"
缺點： "Not sure why but the crew seemed a little grumpy today. In my experience, this is very unusual for Thai airways staff. Food was nice but not quite up to usual standard."
缺點： "N/A: very professional crew! The cabin remained clean for the entire duration of each of my 11 hour flights."
優點： "We landed safely. Ultimately, that’s all that matters."
缺點： "Thai seems to be the only major airline without a transit desk in DPS, so connecting passengers have to waste hours going through immigration and customs, checking in again, then going through security and immigration all over again. Flight was fine except for this waste of 2 hours standing in lines"
缺點： "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"
優點： "Crew were fantastic and flight was comfortable"
缺點： "Flight was delayed by around 15 mini"
優點： "Food and entertainment were consistently good."
缺點： "The plane felt old, and wasn't as roomy as the plane for Melbourne to Bangkok. It felt like we we're sqwished into a tin can - it was like flying 15yrs ago. The plane was extremely hot at the back of the plane, but not in other parts. The service was average and if you asked for something it was done begrudgingly."
優點： "Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service."
缺點： "Overall great experience."
優點： "Crew were great"
缺點： "Food in economy could be more Thai and tasty but nicely served and efficient"
優點： "Crew food excellent"
缺點： "Could not get comfortable in the seats"
缺點： "On this flt just the inflight entertainment system at my seat which was not working"
缺點： "The TV on seat 55A was really hard to see and brightness would keep reverting back to low. Entertainment systems need to be freshened up."
缺點： "The plane was delayed about 30 minutes. They should improve this."
優點： "I miss my flight to Hanoi because we were dealy from Manila also people in lounge never check us or told us about time to flight"
優點： "Good food"
缺點： "Flight was over an hour late"
優點： "Polite staff, safe environment."
缺點： "Flight was slightly delayed and took off late."
優點： "Plenty of leg room"
優點： "Quick flight"
缺點： "Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight"
優點： "Food still up to standard. Better then some flight from Thai Airways."
缺點： "Entertainment system is way too old. Screen is small and very poor quality. The seat is also looked old. Service is below standard. I got my drink after I finish the meal. And don’t even think about refill or coffee. The flight attendants never come back before collecting the tray."
優點： "Food and service was great."
缺點： "Old plane, headset did not work well."
優點： "Thai are so dependable and such lovely service. Nothing is too much."
優點： "Everything was as usual. Boarding can be improve a bit."
缺點： "This time I found the food was below Thai Airways standard (which was usually good to great)."
優點： "Professional staff and good food"
缺點： "Landing was a little bumpy"
優點： "The crew were lovely and polite"
優點： "The flight was smooth and quick. The meals were delicious too"
缺點： "Long time getting through Frankfurt airport security"
優點： "Airline and cabin crew services are great. Comfortable seats. Nice perfume available in the toilets."
缺點： "Board was troublesome and wasted alot of time as the tube was not used.had to walk down a flight of stairs then wait for mini bus (with very limited seats), then take it for around 5-7mins drive to reach the plane. Then wait for the previous minibus's crowd to clear then walk another flight of stairs up the plane :( I can accept this from a budget airline but not a commercial airline at a usual well-equipped airport especially when it's at its own home country."
缺點： "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"
優點： "The dedicated check in area that led to its own screening and immigration"
缺點： "Food service was a little slow, not a good selection of movies"
缺點： "Super delayed."
優點： "We boarded on time, the crew were fantastic...very friendly and helpful. Food was plentiful but the salmon was somewhat dry. There were other options offered. The entertainment system worked but some more recent movies would have been appreciated."
缺點： "Very hard seats for a long haul flight and queues for the the toilets. Overall the planes looked old and tired."
缺點： "3 toilets out of order. Plane very old. Chilli food so hot inedible."
優點： "I liked that they enforced the rule on boarding by rows as many airlines have given up trying to do that and its a free for all especially with certain groups of people."
缺點： "Food was alright, i had better food in Bangkok airways"