優點： "Food, premium eco was comfy"
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "The experience overall was great. Comfortable seats, good entertainment, and flight attendants who were professional."
缺點： "The food was not great."
優點： "Quality of food was good"
優點： "The quality of the ground handling is very good and the attitude is friendly! Handling things quickly"
缺點： "Children's meals can be changed a little more, then the amount is a little less!"
優點： "Reusable utensils and great food. Love Eva air!"
優點： "Crew very fast in serving dinner"
缺點： "Flight late"
缺點： "can maybe be a little bit less strict on luggage weight"
優點： "Late night flight, crew was good and timely"
缺點： "I got sick from the spaghetti dinner served 2 hrs before landing."
優點： "They staffs were very friendly"
優點： "on time"
優點： "Everything normal except food"
優點： "Crew was professional and entertainment was nice"
缺點： "Delayed boarding and took off"
優點： "The service, the special vegetarian meal, the cute 'Hello Kitty' themed amenities."
缺點： "The inflight entertainment. There could have been more variety, classic movies, etc."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Great fried fish for pre-ordered meal. Comfortable crew service for whole flight."
優點： "Great flight and loved the airport! Lounge serves a great meal as does the flight!"
缺點： "Shanghai immigration is slow."
優點： "Everything was Hello Kitty. I didn’t expect that but I loved it"
缺點： "Delay for 1 and half hour"
優點： "I must say I was skeptical on my first flight with this airline. Staff was very nice. The lady that did my tickets left a very nice note on my plane seat. The ride was very comfortable. The plane and restroom were neat and orderly. I would definitely recommend to my fellow travelers."
缺點： "My fruit platter was all fruit that was not ripe, but no big deal."
優點： "We were fed plenty of times, snacks and drinks always available, the crew was very kind and accommodating. There was not a vegetarian dinner available on this flight."
優點： "Nothing ."
缺點： "Poor service ."
優點： "Complimentary upgrade based on being star Alliance gold. Thank you"
優點： "I had to reschedule the flight from Jakarta due to airport closure in Bali. The staff were very helpful with that, especially Betty Chen, Agent code: 364. She was a great ambassador for customer service."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Non stop service"
缺點： "The movie selection was stuff i’d aleady seen."
優點： "I like everything nice servuce"
優點： "I took EVA flight 55 from Chicago O'Hare to Taipei Taoyuan airport. Everything went smoothly, from the check-in where the check-in and baggage staff informed me that one of my check-in bags was a little over weight and gave me a chance to repack the bag so I did not need to pay. Security lines for the red-eye flight time were not long, and once I arrived at the gate, EVA's boarding crew moved passengers along quickly. Flight attendants were very professional and courteous. Landing and baggage claim went well. No complaints at all! I would recommend this flight to anyone wanting direct service from Chicago to Taipei."
優點： "Timely flight, no delays."
缺點： "There were no issues."
優點： "The staff are nice..."
缺點： "Pork was the only option in that flight."
缺點： "I had food poison after eating their porridge and orange juice."
優點： "I am very pleased with EVA' service after all."
缺點： "All good!"
優點： "Good service."
優點： "Overall everything was good. Feels home to fly with Eva."
缺點： "No preference for seniors"
優點： "Flight landed early. Food was good."
優點： "Arrival was earlier!"
優點： "Good flight attendants"
優點： "Crew was very courteous, food was an unexpected treat!"
缺點： "Seats were old"
優點： "Surprised to get a nice meal even if flight is short and good service from the crew. Flight is uneventful and smooth"
缺點： "The 4.5 hr delay did not help. Plus the hard landing by the captain. EVA air much better but they were on strike. I think the plane was full"
優點： "Quick boarding and direct to Macau. Didn’t need to fly to HK."
缺點： "A little more leg room and a better sandwich please."
優點： "Aircraft was ok"
缺點： "Delay and waiting period without having any updates from anyone of the airline members."
優點： "Crews are very nice and helpful"
缺點： "Aircraft is too old"
優點： "Crews are so nice"
缺點： "Aircraft facilities too old and outdated, should be improve"
優點： "The price was a steal and able to have the 3 seats for 2 of us. Enjoyed the trip and flight."
缺點： "Flight attendant seemed put out if you asked for more than 1 drink."
優點： "Not a thing"
缺點： "Your airline did not consider we were travelling with an infant, just provided us with any sitting arrangement. Extremely disgraceful. First and last time travelling on your airline."
優點： "Flying out of Macau is more convenient than HK"
缺點： "The check in line was very slow today in Seoul"
優點： "Flight times"
缺點： "Movie choice , no onboard TV"
優點： "we did not fly as we missed the flight due to freeway accident delayed 1.5 hours"
缺點： "airline told to come back next day and would have to pay another change fee for each leg of the flight totaling $1,000 USD. Opted for another airline to leave same day for same price and spare the cost of another hotel night's stay and taxi charges. airline agents really did not care."
缺點： "Delay time was too much"
缺點： "Delay time was too much!"
優點： "The food was good, ang the flying process was very pleasing."
優點： "Quick boarding, pleasant flight attendants, short flight"
缺點： "Rickety plane, busing us to the terminal after landing"
優點： "Captain did a great job! It was raining and thunder storm, but the captain can control the plane and landed safely."
缺點： "There was no personal screen, so i tried the music. But they didn't have any English music channel, only Chinese and Japanese music."
優點： "The flight was delayed slightly, but the gate agents kept us informed of the situation and did a fine job of being clear and transparent. In the end, we boarded about 20 minutes late, but still arrived early in Shanghai. Crew was lovely. All the on-board announcements were clear. The music was soothing. The food (which I was not expecting, given the fare, was better than I expected. Mediocre, but not bad. Overall, a very pleasant experience. I would not hesitate to fly them again."
優點： "Gave blankets and pillows for the flight, had a little snack box (but was all carbs). Plane is 99% Chinese and they are not super welcoming, kind of rude and it’s a little uncomfortable."
缺點： "Seats were stiff, process of landing was strange, it was all just not great."
缺點： "Flyus.com on phone for 2 hrs. Gave up and booked new tickets. Would not recommend kayak uses them. Makes me less likely to book in future"
缺點： "Food in the CNX-PVG sector"
缺點： "newer aircraft, better seats, better in-flight food (for business class)"
優點： "The flight was on schedule"
缺點： "Check in was a dreadful experience since they claimed I did not have a valid ticket. Is this because I bought via kayak search?"
優點： "Very efficient check-in and boarding procedure. Comfortable seats."
優點： "The airline was efficient and clean."
缺點： "There was no in-flight in a entertainment for a medium length flight And the food was completely ridiculous"
缺點： "Treated like animals. Never again."
優點： "The airlines was on-time and provided a lot more service to passengers than do American airlines (including a meal on a 3 hour flight)."
缺點： "Boarding was a mess with everyone lining up at one time and pushing to get on the plane. Not very organized."
優點： "Aisle seat with Ok legroom"
缺點： "Allowed customers to use phones for entertainment, but not iPads... dumb policy and against all Major Airlines. Food was not good, and maybe they can’t control - but 2.5 hours of turbulence was rough."
缺點： "Missed the flight by 2 minutes and was refused boarding. Had to purchase three more tickets on another airline to get to my final destination as they were unable (unwilling?) to assit me with rebooking. In the process of trying to sort out a refund but with little hope left."
優點： "Business class seats need to be improved"
缺點： "We sat on the tar mac for more than 90 minutes. I showed my e-ticket to the crew and they checked to find out that the delay was due to fog in Shanghai. Because I had to pick up my checked bag and go through the complete security check I was lucky to make the next flight."
缺點： "It was impossible to check in online. The main website let me choose English’s but when I clicked on the check-in link it immediately brought me back to a page in Mandarin."
優點： "Nothing. Worst Airline ever."
缺點： "I was delayed in Shanghai for OVER 30 hours. I was not given a hotel. There was no communication from the airline/ desk attendants. When I asked a question to the people at the desk they would tell me I needed to leave the terminal and go back to the check in counter ( I was in China and immigration would not let me do this). I was given three different times that the plane would leave. When immigration allowed me to call the check in desk from the phone the woman told me it was my fault for not listening to her. She told me the flight was at 2 the next day. I asked if it was in the afternoon and she said yes. The flight was at 2 am. When I said this she said it was my own fault. She would not let me into the lounge even though I had been stuck at the airport for hours. She was extremely rude and was not accommodating. When I finally was able to board the plane the seats were uncomfortable and the flight attendants were also rude. Because of this incident I missed the whole lantern festival which was the reason I was going to Thailand. I will NEVER use this airline again. It was a nightmare."
缺點： "The fact that vayama booked 50min between flights when they should have booked 2hrs, causing me to lose my flight and having to buy another with another carrier near midnight. Why does kayak partner with such an unprofessional vendor???"
缺點： "delayed and shitty"
優點： "The cabin staff was friendly."
缺點： "The 9:05 PM flight was delayed 1 hour to change a tire. They actually put us on the buses to go to the plane. It takes 10 min just to get to the plane. Once they got to the plane they turned right around and sent us back to the gate. My Chinese associate said they are a safe airline because they often delay the flight to fix problem..."
優點： "On time, low cost, efficient and quick boarding, hot meal, great service!"
優點： "Will take it again."
缺點： "De très vieux avions. Repas désastreux (pour un Nord-américain)."
優點： "Luggage came out quickly."
缺點： "The boarding process was chaotic. In China people don't believe in lines, and the airline doesn't really care. Put on your helmets and elbow pads."
優點： "Everything was very good, flight was right on time, food was good, service was bright and happy."
缺點： "1 hour delay no reason given"
缺點： "I emailed to confirm my flight two weeks in advance. I was told in was good to go. I arrived at Shanghai airport to go to Hong Kong I check in with the airline and they tell me my flight was cancelled. I was angry and upset that I was put in this situation with no advance notice of the flight being cancelled. I feel this is poor customer relations especially because we were traveling out of foreign country and no experience traveling to China. Thankfully the airline got us on a different airline flight and our plans were not disrupted too bad. After this incident I didn't feel comfortable using you site for travel."
優點： "Punctual and professional. Has alcohol upon inquiry."
缺點： "- Seats are too small - (China bound) tax is too high even though ticket price is cheap - Food is disgusting - Lack of in-flight entertainment - During night flights, flight attendants are visibly exhausted"
優點： "Getting from A to B safely. Some of the crew were extremely helpful and sweet."
缺點： "When we checked in, the lady said we would not have to claim our bags until our final destination. Well, we did. That's all! :)"
優點： "After missing my connecting flight united booked me on ANA was the best part of my 20+ hour day ."
優點： "I was surprised to get food even on a short 2h flight. The seats were comfortable if a bit short for taller people. The staff was helpful and friendly and oberall, there was few things I could point out that were any inconvenience at all. Really perfect journey."
缺點： "Seats are a bit short for tall people. Entertainment was not there but was not important at all for a short 2h flight."
優點： "June Yao is a no frills discount carrier & I had a really good flight. No delays, quick boarding, pleasant staff. I would fly them again without hesitation."
優點： "Food was OK. Beyond expectations."
缺點： "Late departure, no entrateinment system."
優點： "It arrived safely"
缺點： "more than 4 hour delay with little to no information. No need to take an e3xtensive bus ride to get to the plane, almost felt like we left the airport."
優點： "On time departure and in flight beverage service."
缺點： "It is a short slight under two hours so I did not expect much and had a comfortable aisle seat."
優點： "Flight on time and without problems."
缺點： "My seat was broken and can not put it in a relaxed position wich is unomfortable to sleep."
優點： "Could Check in several hours before flght and nice flight overall"
缺點： "My flight was delayed an hour and I missed my connecting flight back to the US."
缺點： "Delayed 8 hrs ZERO customer service on the ground Landed a mile from the terminal and had to walk through sideways rain Checked luggage was soaked when it came out"
優點： "- the crew did their job efficiently"
缺點： "Boarding: no signs to differentiate between the new passengers vs. those connecting Food: substandard, tiny portions Entertainment: none!!! Comfort: worst seat ever experienced. It slopes forward and doesn't lean back at all. The head rest also leaned forward and caused neck pain."
優點： "on Time! Pillows and blankets"
缺點： "Bad food not a lot of leg room"
優點： "The plane is obviously older, but kept in very good shape. It is clean and well maintained. Food was offered after takeoff, but I didn't eat. Comfortable seats with both a blanket and pillow."
優點： "u low life cocksukers fuked me again...no more with scum like u"
豁免更改費用。 搜尋高雄飛往上海 浦東國際機場的彈性機票