優點： "Very nice airplane and pleasant crew"
優點： "The crew was very kind"
優點： "Great crew."
缺點： "Ran out of business class meal. Substituted a Econ class."
缺點： "The plane is so old..,"
缺點： "Flight got cancelled"
缺點： "Everything was good"
優點： "Onboard crew were nice and polite. Flight was on time (a rarity)."
缺點： "The boarding crew was rude and unpleasant, the plane was boiling hot."
缺點： "Not being 1 hour late"
缺點： "Too hot inside the aircraft"
優點： "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
優點： "Good for both."
缺點： "Bigger seats."
優點： "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
優點： "KLM staff is great"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Crew were great, food, entertainment, seat and everything else was great as well."
缺點： "Turn the lights on early making it hard to sleep"
優點： "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
缺點： "I would have to dream something up."
缺點： "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
優點： "Was happy to pay extra 45.5 pounds for laugages which was hidden"
缺點： "Not happy to pay extra money for my case"
缺點： "Very slow service at checkin, was not even available when I arrived at the airport"
優點： "Good flight, very attentive crew."
優點： "Interior of the plane was clean. Smooth landing."
缺點： "Pilot did not avoid turbulence"
優點： "Great on board service from a very professional crew."
缺點： "Can't think of a thing."
優點： "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
缺點： "That it didn’t happen."
優點： "Able to fly direct to ansterdam"
缺點： "Have to lay over on the way back. More expensive than other airlines."
缺點： "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
優點： "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
缺點： "Flight departing late."
優點： "Flight crew was fine. Food was good."
缺點： "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
優點： "Boarding was quick, Flight on time....just a regular service and plane"
缺點： "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
優點： "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Everything. A truly faultless experience!"
優點： "Flight was delayed for three hours and was a very stressful flight"
缺點： "Flight was not on time and got to destination very very late pier management of aircrafts"
優點： "Easy boarding, plenty of room"
優點： "staff was fine"
缺點： "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
優點： "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
缺點： "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
優點： "I really like the spaciousness, the plug ins and general service"
缺點： "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
優點： "On time."
缺點： "No negative"
優點： "Crew service"
缺點： "Flight delayed."
缺點： "Only one queue for boarding. Flight late on arrival."
優點： "Loads of leg room"
缺點： "Loved everything"
優點： "Same as above"
優點： "Spacious cabins, friendly service"
優點： "leg room economy compared to KLM"
缺點： "full flight, no upgrade possible"
優點： "Excellent service and comfortable flight"
缺點： "Flight delay roughly an hour"