缺點： "To simply find how much weight I’m allowed in every section of the flight. Also I couldn’t check in online with ELAL maybe because the ticket was a Hong Kong Airlines ticket operated by ELAL"
缺點： "When you book a flight with Kayak, it sends you to yet another travel booking site. Due to a medical emergency, Kayak was absolutely no help and actually extremely rude. They sent me to the airline who sent me to the Booker. I am so look incredibly confused and where to go to start the refund."
優點： "the seat was okay just a bit old (given with that price, it's acceptable), however the aircraft changed last minute for both legs, i almost need to sit separately with my companion."
缺點： "the crews are polite but not as attentive. Pilot Gary Emmanuel (Philippino) on HX692 - Aug 13 was a shock, being extremely rude in knocking my bathroom door fiercely for 20secs, i opened the door and asked why, he answered with his head up high "yes, i just knocked" and rolled his eyes..what?"
優點： "You are served right away. Made to feel comfortable and welcome. Headphones were provided. Bags were included."
缺點： "More water cooler temperatures and more information about 45 minute delay on tarmac. And let people pee if you are just sitting."
優點： "Quick flight"
缺點： "Tv screen wasn’t working properly"
缺點： "Nothing unusual."
優點： "Crew were very helpful. I had a personal issue and they were very helpful to make me feel very comfortable ."
缺點： "Probably food could been better!"
優點： "Everything but the plane ride to Okinawa while landing was like a roller coaster ride."
優點： "Nothing to like on this delayed and poorly organised flight"
缺點： "Hong Kong Airlines have a lot to answer for with this flight from Beijing to Hong Kong. Inexcusable poor service. Unprofessional."
優點： "Priority luggage pick up"
缺點： "Additional food options"
缺點： "My flight was delayed and my bag didn't make it onto the connecting flight. I still don't have my checked bag."
優點： "Seats were comfortable. Entertainment had a great selection and the crew kept us up to date the entire flight. Loved the eggplant minced pork dish. Also loved they served 100% juice options."
缺點： "They needed to serve food more frequently. Having a nut allergy, I could only snack on the popcorn which doesn’t fill you up. The pizza served as our hot snack was disgusting."
優點： "I'm not impressed about anything."
缺點： "The company should do all they can to prevent luggage from being missing."
優點： "Fast service and garbage collection"
缺點： "Space for my balls to breathe"
優點： "stable flight"
缺點： "over 1hr delay before take off"
優點： "seat was comfortable and roomier than other asian airlines. the head/neck support was particularly nice fitting the neck snugly. food was quite good."
缺點： "toilet on board can be cleaned/re-supplied better."
優點： "Airline attendant was supper kind in trying to help me find my medicine that rolled away from my bag. Emailed HK airline lost and found. Snacks were plenty."
缺點： "Check in online was challenging took >1hr as the code # needed to check was not the confirmation #. Needed online chat support to complete the process."
優點： "The crew was really good"
缺點： "More movies to watch"
優點： "Clean,crew are all kind."
缺點： "More than 4hrs ,hope to be ask for Sth drink .so thirsty I'm."
優點： "A Two seater row"
缺點： "Eggs sandwich offer for breakfast rather eggs with hotdog which contains pork"
缺點： "On line check is worse"
缺點： "They lost my vegetarian food option and in return gave me a few cookies.."
優點： "Quick and easy checkin, boarding. Hospitality of the crew was great."
缺點： "Food quantity and entertainment"
缺點： "Crew kept on dropping food and trash on me. I was on an aisle seat. Restrooms were not cleaned during flight. Too dirty. Food sucked."
缺點： "I am 175cm and could not fit my legs behind the seat. It was extremely uncomfortable."
缺點： "I was 32 weeks pregnant and I’ve asked twice if there is a priority for boarding but the crew kept telling to line up. I was fine with lining up but just checking if you have he policy for priority boarding."
缺點： "Enhance the choice of movies/entertainment"
優點： "Staff CleanliNess of toilets (quit rare these days) It was a good flight"
缺點： "Breakfast Really could have done with some fresh fruit."
優點： "Crews inflight service"
缺點： "Unorganized of check in counters, on-line check in luggage drop waiting in the same line as others who needs check in, making waiting in line much longer for on line check in one"
優點： "Food & staff"
缺點： "Entertainment, no such much new movies"
缺點： "can't online check in,3 persons seat separated"
缺點： "Never never booking with kayak again. You've caused me nothing but issues with checking in. And I paid extra to choose my seat but no record of that went to the airline so I am stuck with bad seats for a very long flight. Never again."
缺點： "Actually two flights: Vancouver to HK was sardine class - really, really tight. Entertainment system was an iPad - ok, I guess, and at least it worked until you had to return it as landing commenced. Food was not good, though it had a few bits that were good. Service was quite good. Landing: bounced really high, though weather was good and the craft had flown really smoothly up to then."
優點： "Friendly staff"
缺點： "No food or drinks for sale in flight"
缺點： "It is a conveniomal airline tailored for travellers seeking cheap tickets. Low expectations, and it was just it."
優點： "They serve food on a 90 minute flight."
優點： "Very helpful cabin cabin crew and attitude"
缺點： "cabin was old, dirty and beat up. Old A330 cabin. the fleet has not refurbished all A330 at this stage."
優點： "We had our flight delayed and missed our connection. The ground staff was extremely helpful and friendly! Thanks to them we made it to our final destination with very limited delays :)"
優點： "Services of the crew were good!"
缺點： "Hot! Poor air conditioning and ventilation!"
優點： "On time take off and landed earlier than scheduled"
缺點： "Poor ventilation"
缺點： "Bathroom was dirty, staffs did not attend immediately. Wifi did not work"
優點： "Service was great. New airline. Crew was wonderful."
缺點： "All was good, no problems with the flight. Crew was wonderfull."
缺點： "Baggage delay"
優點： "your flight sold to me very badly, take too much waiting connection"