MAD - KHH
- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 19,464或更低的來回機票價格。
優點： "The crew was great."
缺點： "But the aircraft is not well maintained inside. Sticky substance on armrest and tray; Seat-back pocket torn and everything inside filthy. Magazine pages stuck together due to spilled sugary beverages."
優點： "Staffs are nice, food is good"
缺點： "Delay 50’ without anouncing"
缺點： "Was denied entrance fir my wife to the lounge even having two passes both in my name. Was given one in Da Nang however lounge not open at 4:30 AM. My wife was traveling economy I was in business. Nasty reception at the Vietnam Air lounge in Hanoi. The other lounge great not affiliated with Vietnam."
缺點： "No beer or wine served on this international flight."
缺點： "Catch the return flight and entertainment choices are somewhat limited . Food remains ok but not great ."
優點： "Nuce crew and gentleness"
缺點： "Entertainment but we know it’s a plane restriction"
缺點： "They changed the time without notice and wouldn’t even accept checked baggage."
優點： "Everything was great."
缺點： "Everything was up to part"
優點： "Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight."
缺點： "Better info on what the flight number is. More info that is airport specific."
缺點： "Delayed with no announcements or explanation."
優點： "Don't expect to be ontime, or have announcements when there is a gate change. Airport employees are more annoyed that you are visiting then what you would expect. Air doesn't run on the plane until your 10k up. HOWEVER, we got there safely and my bag showed up so all in all its fine."
優點： "Comfy seats and blankets! Left and arrived on time."
優點： "Vietnam Airlines is doing an excellent job flying from the homeland to Paris and back. They have the last generation aeroplanes, decent seating in Economy Premium class. The crew is doing their jobs quickly and efficiently. I could sleep most of the 12 1/2 hours that it takes from SGN to CDG. And the prices are attractive, too."
優點： "Comfortable seats"
缺點： "No vegeterian meal (all options include meat); the staff spoke English poorly; no media system; pretty old airplane"
優點： "I only fly Vietnam airlines within Vietnam."
優點： "Good service and good beverages on the flight. VN Airlines is always my preferred carrier to/from Vietnam."
優點： "Staff were helpful in airport and on plane. We were running late due to a delayed transfer but the on-ground staff personally escorted us through ticketing and immigration. In air staff was also very helpful and checked on us throughout the flight."
缺點： "Plane was a tired, old A320. Business class has no power or USB ports. Also very few entertainment choices."
優點： "Flight was generally ok."
缺點： "No power or USB ports."
缺點： "Airline assumed that I’m Cambodian, didn’t give me the arrival and customs card while i was asleep. Have to chase people in the terminal where can I get such cards."
缺點： "Old plane. Mediocre food"
優點： "The crew was nice"
缺點： "Nothing worked on the flight and the food was poor. When we arrived in a massive rain storm we had to disembark the plane with stairs so we all got wet."
優點： "Plane was clean. Staff were pleasant and professional."
缺點： "Flight from TPE to SGN A321 was very comfy able."
缺點： "Uncomfortable airplane."
優點： "Every thing"
缺點： "Nil by"
優點： "The food, service in the air, ground service, everything was excellent"
缺點： "The Vietnam airline has little consumer orientation"
優點： "Airplane food is usually drab & this fish in chili sauce was really tasty. Pleasant crew"
缺點： "Miss channels fir tv or music or movies. No wi-fi"
缺點： "This normally short flight was prolonged because of weather. The airline can't control this. However, we only got two updates by the crew, once to say that we were unable to land and were now going to Pnomh Penh to refuel, and sending to say we were leaving Pnomh Penh. The total time over five hours and would have been better with more updates."
優點： "Good weather and a quick smooth flight"
缺點： "They kept shutting the lights off. The plane was very hot when we first boarded. In the air the air conditioner slowly began to cool off the plane."
優點： "Bottled water and ample leg room pretty much sums up this short flight from Phu Quoc to SGN."
缺點： "Crew at check-in counter was not friendly or helpful. Even though our pregnancy was documented a week earlier by Vietnam Airlines, she made us go through the same process, though we showed her we had the same form already in our possession."
缺點： "They charged for overweight luggage; Vietnam was the only country to do this."
優點： "Was able to change seat to exit row; not crowded; A350 is a really nice plane. Vietnam Airlines has amazingly friendly and helpful crew, extremely pleasant. Catering from Japan is edible. Delta Platinum gives you lounge access in Osaka and HCMC."
缺點： "A/V system was on the fritz for the whole plane; was not activated until 45 minutes into the flight and then kept cutting out for all passengers. I just gave up and slept."
優點： "Food: good recipes, shoved out hot"
缺點： "Ticketing desk chaotic with apathetic staff; no sense of first-come-first-serve; you have to be firm about people cutting in front of you and be sharp when they open or close the stations. On the plane, crew performs responsibility checklist, not a smidgeon more; no sense of hospitality or gratiousness; cattle car mentality. Blanket received not in a wrapper and smelled of another person. Plane from Singapore late. Bus transit instead of jetway. Bus late; long time standing on plane waiting to exit."
優點： "Efficient in time fight in an excellent aircraft B788-9"
優點： "Great safe airline. Friendly flight attendants. Roomy seats."
優點： "Stewards were friendly and helpful. Seats comfy. Take off and landing smooth. Highly recommend when traveling within Vietnam. Plus: they're a Delta partner do FF points!"
缺點： "There was no luggage requirment on my flight plan. I thought that it was 32 kg since it was international flight. At the counter I wad told I am over 20 kg allowed on that flight since this fligh was code shared with Vietnam Airlines but operated by Cambodia Angkor Airlines. After manager intervention my suitcase was accepted. I would appreciate clear communication about allowed suitcade weight on code shared flights."
優點： "I had an over all position experience flying with Vietnam Airlines."
缺點： "I didn't like the extremely late boarding process, as I was worried I'd miss my connection flight."
優點： "Stormy Weather! Due to weather in Ho Chi Minh City our flt. was 2 hors late from Pho Quoc. We finally got out but thought for sure we were going to miss our flt. to Siem Reap. We landed and had four minutes to catch the flt. Vietnam Air was there to guide us to the international terminal and rushed us to the plane. It took 20 minutes but they held the plane for us and we made it to Cambodia. Our luggage arrived the next day which was ok, at least we got there. Thank you Vietnam Airlines!"
優點： "No comment"
缺點： "No comment"
優點： "The staff were very nice."
缺點： "I would like a few more western choices of food in the business lounge"
缺點： "Flight attendants were not friendly and courteous. There was not enough blankets for every passengers. Food was a cold sandwich with water, juice or soda only, no alcohol available on the international flight. Overall, I would give this airline a "F" for failing to keep up with the standard of other airlines."
優點： "Business class"
缺點： "I hate the boarding buses, but this one was really rough. Stand around. Wait. Stand on the bus. This took an hour."