|航空公司||香港航空, 中華航空, 長榮航空, 國泰航空, 馬印航空, 深圳航空, 國泰港龍航空, 廈門航空, 中國東方航空, 上海航空|
優點： The food
缺點： After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!
優點： The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety.
缺點： The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room.
缺點： The fact that I was not able to get on my flight because I didn't have a visa after I called the airline over a week before my flight to ask about it and they told me I didn't need one. They told me I would get a temporary 72 visa upon arrival in Fuzhou but when I went to check in this was not the case. Now they won't give me any money back for that flight or the one I had to buy to get home. It was their fault I was not on the flight and they won't own up to it. I will never fly with them and I will do my best to let others know that they shouldn't either
優點： We departed on time, and boarding after we returned back to the airport the 2nd time was efficient.
缺點： The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual...
優點： Staff were still friendly even though they were affected by the delay -went out of their way to make sure our sleeping kids didn't miss out on ice cream by putting it in with dry ice.
缺點： Flight was delayed by over 4 hours. Food was dry and tasteless. No real entertainment system. Toilets old.
優點： The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy.
缺點： It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it.