|航空公司||中華航空, 易斯達航空, 德威航空, 長榮航空, 釜山航空, 中國東方航空, 大韓航空, 上海航空, 韓亞航空|
優點： I liked sleeping
缺點： The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste
缺點： Neither Kayak nor the airline gave me notice of time change. Only when I arrived at the airport did I find out the departure time would be 40 minutes earlier than schedule! Luckily there was a later flight from Pudong to Phuket that night so I was able to go that evening. But what if that flight I was going to take was the only flight to Phuket?? Please look into this case and give me and answer. Thank you. Jun Zhou firstname.lastname@example.org
優點： Great crew and comfortable flight
缺點： Delayed for several hours after boarding because of a technical difficulty with the airplane. This delay caused me to miss an important dinner meeting in Thailand and cost me extra money to arrange transportation from the BKK to my hotel.
優點： Nice aircarft, helpful crew, clear & simple boarding process, clean and neat lavatory
缺點： One of my friend was vegetarian / vegan (food without any meat like chicken, lamb, beef or pork, fish or egg) and he did not get the required food article
優點： Prompt and customer-oriented service. Thank you to counter staff for arranging the seat change. I thought I had confirmed the seating during web-checkin but was told that there was no history of confirming the seats in the system.
缺點： A change of snack for to and fro journey would be good.
優點： The plane is punctual.
缺點： Provide some light refreshments or some small food on the plane as it's a 6hour flight. Shouldn't be charging this in flight.