優點： "Comport and fast"
缺點： "The flight was late for three hours and as a result, we missed our connection to Hawaiian Airline and have to spend the night in Korea. They never explain why the flight was late and no apology was given"
優點： "Respectful crew"
缺點： "Transfer in Seoul could have been easier to understand"
優點： "Amazing crew and delicious food."
缺點： "Of course seats could me more comfortable"
優點： "Convenient, nice seating."
缺點： "I'm vegetarian and they didn't have an option at all. I ended up with pretzels for my lunch."
優點： "Food choices were great, Crew were friendly, fast and efficient, Toilets were kept clean, organized and stocked the whole time."
缺點： "More choices for movies, and i wish subtitles in English would be made available even when watching the movie in English."
優點： "On time, smooth landing."
缺點： "Food was so-so, a little too salty."
缺點： "Better/more snack options."
優點： "Didn’t like any part of the flight."
缺點： "The cabin was way too hot for comfort. The food wasn’t good. Little entertainment options."
缺點： "2 hour delay from Incheon to Tokyo. Messed up our travel plan a bit."
優點： "Great leg room, comfortable, good food"
缺點： "Entertainment screen not working"
優點： "Efficient check 8n process and great on board entertainment options."
缺點： "Too cold"
優點： "The food service, how nice the aircrew is."
優點： "comfortable seating. friendly/helpful crew. loads of room in overhead bins. great selection of movies. asiana is my first choice for international flights."
缺點： "there's never enough room in a coach seat, but it was still better than in u.s.a. domestic airlines."
優點： "The fruit was good unfortunately the fruit was about all I could eat because my booking didn’t show there would be food and I couldn’t request a special meal"
優點： "I liked how clean everything was."
缺點： "Before the flight I checked everywhere to see if there was an in flight meal so I could request a vegetarian one, there was no indication that food would be served. When there was food the only option had chicken, very disappointed in this."
缺點： "Delayed for 4 hours"
優點： "The cew is very friendly but need to improve their English."
缺點： "Entertainment system. Food options. General service offering in business class"
缺點： "Delayed and stuck inside of air plane for 3 hrs."
優點： "I always have a good experience with Asiana."
優點： "It's hard to get comfortable on a long flight when you are on economy. But the crew was helpful."
缺點： "I did not like the limited choice of food."
優點： "I liked the seat and having a full row. Food was better and healthier than most airline food. I had the Korean dinner of bibimbap with miso soup and pickled radish and the Westerm breakfast of a cheese omelette with vegetables and a fruit cup."
缺點： "Too hot! Hard to sleep when it’s near 80 degrees. Tip: sprinkle water on blanket for a cooling cover."
優點： "Business class seats are a lot more comfortable than earlier versions."
優點： "Everything the service was the very best."
缺點： "No enough movies to watch."
優點： "The Food was great! Asiana Airlines Economy Seats have more leg room than most airlines. Service was Excellent."
缺點： "We had just purchased coffee and the boarding agent told us that their policy was that we were not permitted to take hot coffee onto the aircraft. My guess is it had to do with safety. I've never been told this on any of the hundreds of flight i've been on traveling the world. It must be a South Korea thing."
缺點： "Long delay in a small departure area with not enough seats especially for seniors. It took a while before we were allowed to board the plane. Everyone is complaining."
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "Nice and very good excellent"
優點： "I had no idea Asiana is this nice. Crew, food and aircraft were all nice! Had a great time flying with them."
缺點： "I just didn’t like that they didnt tell me im gonna be seated next to person carrying a dog on a previous asiana flight. Im not comfortable with dogs and i understand they wanna create an animal friendly atmosphere but what about those who are not comfortable around animals?"
優點： "Kind and professional service."
缺點： "Food I like to have was run out so I had to eat whatever available."
優點： "The food was good and the service was super friendly and helpful. We really appreciate kind flight attendants. We also loved how comfortable the Incheon airport was during our stopover."
缺點： "There really isn't a lot of selection in the TV series section. It looks like a man chose 3 series that he liked."
缺點： "film selection not good enough and not new enough"
優點： "다른 항공사 비행기에 비해 좌석이 넓은편임. USB 포트는 기본에 콘센트까지 있어서 놀람. 엔터테이먼트는 주로 한국 방송들 위주였던듯."
缺點： "아시아나 기내식 괜찮다고 들어 기대했으나 싱가폴항공보다 별로였음. 비빔밥에 단무지2개 계란말이 한조각.. 싱가폴항공은 비빔밥에 김치도 주는데.. 그리고 밥 다먹고 빵 먹는다고 식기 걷을때 나이프랑 컵을 못 냈는데 다시 가지러 안옴..-_-;; 캔이랑 컵이랑 다 가지고 있었는데 다시 수거하러 와야하는거 아닌가..?"
缺點： "Smalll old fuzzy tv with no options"
缺點： "Comfortable seats"
優點： "Toothbrushes/paste and mouthwash were provided in flight restrooms. Staff frequently came by and checked on passengers with drinks or snacks to ensure optimum comfort. Flight staff boarded the plane swiftly while also greeting each passenger warmly. In flight meals were great. Flight was short which was happy."
優點： "Having a full meal on a short (2 hour) flight was a nice surprise."
缺點： "When we landed in Tokyo, didn't have a gate and had to ride a bus back to the terminal. I haven't had to deplane outside since the 70's."
優點： "Great entertainment options. Great service. Delayed flight for 2 hrs"
缺點： "They lost my bag"
優點： "Great entertainment options"
缺點： "Lost my bag."
優點： "Really nice staff; somewhat hard to understand their English."
缺點： "Seats were not real comfortable. Korean food selections were good but the American selections, not so good."
優點： "The price: my round trip ticket from Tokyo Haneda to JFK was only 850USD The layover is only 2 hours which is bearable and enough time to find the boarding gate and a little shopping."
缺點： "Everything else. You can check-in online within 48 hrs before your flight, but there is no QR code produced on their app for paperless check-in. The food was terrible, and the seats were not made for long flights. I really felt the "economy" vibe. They only provide disposable slippers, but everything else you need to check the lavatories if there were toothbrushes or mouthwash packets left. Overall, I will still consider flying this airline for any emergency flight back to the US, but if there will be a compeittive airline, maybe i'd try another. Their business class seem enticing.. maybe comsoder it too."
優點： "Flight was great, food was what you'd expect but above average if you have no expectations. Crew was nice and entertainment had a wide selection of recent movies. Comfort was ok and complimentary blankets could be requested."
缺點： "Only issue I had was the person siting next to me putting their elbows and feet into my portion of the seat. Asked her to move and she complained. This is an expected attitude if you fly anywhere with mainland Chinese passengers . If escalated it would result in her screaming and complaining. But it is an Asian airline and I can't control the passenger who choose to fly so I can't complain too much. Still would recommend to friends."
優點： "the courtesy of the flight attendants"
優點： "I like flying Asiana! Clean, they have built in entertainment screens, and friendly staff."
缺點： "The only thing I found confusing was I requested a Hindu vegetarian meal. For some reason, part of my meal had chicken... luckily, had dinner before boarding the plane so wasn't an issue."
優點： "The plane crew was awesome"
缺點： "But when I did my check in it took so long because neither of the asiana staff knew the condition or policy of my quantas itinerary. I don't know if it was the system but they should have managed better the situation. At last they took care of it but lost so much time. Besides everyone got nervous and I felt a little uncomfortable."
缺點： "Recheck procedure in Korea is a little confused."
優點： "exit row seat was comfortable"
優點： "We received great assistance at the check-in counter and were helped out even though we arrived late. The ground crew was actually great."
缺點： "We only got water. Felt like a bus ride. Minimum comfort but fair for the price."
優點： "The ground staff and air crew were pleasant and professional."
缺點： "The staff could have better managed the stowage of large carry-on luggage, which slowed boarding and threatened passenger safety.."
優點： "The professional courtesy and efficient execution of the crew during the entire flight."
缺點： "Boarding, kind of a controlled chaos when it started. People just line up and go! But it worked!"
優點： "Nothing stands out after shelling out over $300.oo US dollars for 3 bags. Our bags were first off the carousel"
缺點： "We had no prior notification of the fees, we assumed we had to pay for baggage but it cost more than the ticket. We upgraded to the "comfort seats" very narrow, in front with no legroom because of the bulkhead, We couldn't load first so our carry on we're behind us, a pain when getting off the plane."
缺點： "A check in was over crowded , it's take almost 50 minutes . The check in counter persons have bad attitude with passenger . The service in- flight is horrible"
優點： "find no where to check-in online, and do know how much weight i can carry"
優點： "No online check in to expedite the process. Everyone had to wait in line for manual check in, which resulted in at least 30+min time lost which made it tight for boarding."
缺點： "Online check in please."
優點： "Leg room is ok, and on schedule, and it is Taiwan company, good. Next time I will fly it again"
缺點： "flight arrival is late by few minutes"
優點： "Only food for purchase on board."
優點： "It's cheap. During Chinese New Year rush, you can get a ticket from Taiwan to Japan for $7000 TWD. Much cheaper than major airlines."
缺點： "The food is terrible. Feed yourself at the airport restaurant before boarding."
缺點： "China Air was handling Tigerair boarding. I told them I tried to add checked in luggage 4 hours prior boarding as website indicates, but I could not. It is much cheaper to buy online than at the counter, but they said there is nothing the can do, and I paid full price. I understand Tigerair is budget airline, but they should obey my minimum rules, if their website was not working, I should not pay for it. Anyway that is the last was the first and would be the last time I am flying with them. I make sure my friends who fly frequently know about that too."
優點： "It's so cheap that you can even book a ticket 1 week ago."
缺點： "It delays a lot. Make your schedule flexible. It doesn't provide free water on the plane so prepare a bottle water before boarding."
優點： "On time flight, quick boarding process."
缺點： "More than double charge for purchasing checked bag at the airport. Very little legroom. No online check-in and must pay for seat selection. No mobile boarding pass. Very outdated airline."
缺點： "I haven't been able to take the flight because of corona virus restrictions and haven't been refounded"
缺點： "Ramp instead of stairs. Offer free drinks"
缺點： "Poor airport, stranded in lines for 2.5 hours and almost missed the flight."
缺點： "No indication that the flight would be delayed was given until way late in the game. We could have taken our time getting from one terminal to another and saved on an expensive taxi ride had we known. The crew were being unreasonable to a couple of passengers for moving to an empty row. Seems like that would do the plane a favor by evening out the weight distribution."
優點： "it was on time crew are very nice."
缺點： "there no entertainment system, everything is charged even water bottle. some airlines give small water bottle."
優點： "Provided good service and snacks."
優點： "On time and efficient"
優點： "The crew was excellent and comfort was good."
缺點： "It wasn’t so much AsiaAir as it was the terminal. Terminal 4 in Manila is a mess as far as trying to check in. There isn’t enough room for the amount of flights boarding there."
優點： "Value for money"
缺點： "Seats could be better"
缺點： "not taking off hours late"
優點： "Very good, I like Air Asia"
優點： "Very friendly - free water & snack."
優點： "Our flight was delayed for 2 hours, and those people who are in charged for opening the gates for boarding was clueless to what row or zone are they welcoming first or what not. The lines were long and people were disappointed and unruly."
缺點： "Trained your staff!!"
優點： "It was only an hour flight"
缺點： "Flight was late, and if you're over 6 feet, prepare to be cramped. No food or drinks."
缺點： "Even i asked for 3 times i still could not get a pen from blonde haired host to fill the visa application. i filled in the airport and took a long time to find a pen. Just wasted time, thanks."
優點： "Not much"
缺點： "Pretty much everything. Won’t be flying AirAsia again."
優點： "The music"
缺點： "No free food, very cold. Flight was delayed. Ordinary"
優點： "We arrived ahead of time"
缺點： "No entertaimenf of any kind. Uncomfotable seats"
缺點： "The connecting flight in between was not very clear during search. It was only Manila to Cebu but there was a connecting flight to Taiwan. I would have forfeited my flight if I had not brought my passport along. So the route was MANILA to TAIWAN to Cebu WHY DO YOU HAVE TO MAKE SUCH A STUPID ROUTE??? AND UNLIKE OTHER TRAVEL SITES, YOURS DO NOT EMPHASIZE CONNECTING FLIGHTS VERY CLEARLY!!! Also, there was no way to cancel it. I was really disappointed in your site!"
缺點： "I did not like how slow they were at Manila airport. It was a shame how long they took with each person."
缺點： "Very long time to wait"
優點： "Accommodating staff. Arrived safely."
缺點： "Delayed over a delayed flight. Overcharged price, they charged you for processing fee which is not necessary I think for the card."
缺點： "You guys screwed me. I paid for increased baggage thru you guys and they still charged me $200 more, even though it was under the extra weight I paid for. Pkease explain, never book with you guys again"
優點： "After check in"
缺點： "Check in"
優點： "It was only a 50 minutes flight and the cabin crew were very nice , the seats were leather and all in all very comfortable"
缺點： "Once on board all was fine , the flight was delayed by 27 minutes"
缺點： "Seat is uncomfortable"
優點： "Flew on time , cabin crew charming . Flight just 1 hour so no time for food or entertainment. Arrived on time ."
缺點： "Nothing to criticise"
優點： "That we made it in one piece"
缺點： "That the flight was almost 2 hours delayed"
優點： "It was just ok"
缺點： "If you almost 180cm and 95 kilos the leg room just not very comftable in economy seats. That why I say just ok for short flight. Then departing Hong Kong 2 trains and a bus to plane once inside airport crazy to find if not expirenced traveler"
優點： "I guess sometimes it's cheaper than other airlines"
缺點： "There are always delays"
優點： "Not much"
缺點： "We were delayed for 2 hours and we were not offered anything while waiting. Staff were not very helpful"
缺點： "2 hours delay, changed gate twice"
缺點： "Waited for 25 minutes at the stand in Manila on arrival for the linkway to be connected Pretty poor really as it added another 30 minutes to the journey"
優點： "Flight time Cost"
缺點： "They don’t fly from Clark to KL Seat pitch excruciating for most average height people Particularly on a four hour flight Everything is penny pinched Crew are verging on brusque Some very loud music on boarding with some American rap music, hardly appropriate on a south east Asia airline"
缺點： "This has worse delays than any airlines I've tried."
優點： "I liked that the flight was on time which is a big deal in the philippines"
缺點： "No food and drinks. Which is to be expected from a budget airline"
缺點： "1.一進飛機煙霧瀰漫還滴水 2.登機行李限重7kg業界最少 3.不能帶入境商店買的飲料上飛機有點太嚴格"
優點： "Cabin is well air conditioned."
缺點： "No notice of slight flight delayed. Comfort rooms are not clean and some have no running water."
缺點： "not bad"
優點： "Crew went out of the way to assist us after a terrible checkin experiance"
缺點： "Received a notification that flight was delayed and given an option to reschedule after we checked in only. Checkin countervseperated my family and I even though we checked in early. Sent to Lounge and forced to pay even though directed by them."
缺點： "Pay for luggage"
優點： "Plane was on time.."
優點： "It was wonderful I bought another round ticket for my wife I be there next year and use you again"
缺點： "Having to pay luggage check in"
缺點： "We had fallen asleep right before food service, and were not even attempted to be served lunch,, I woke up soon after to see everyone else eating, yet the attendents were of course busy, and simply passed us, In us carriers, the attendent would pay attention and ask us a few minutes later if we wanted food. This could have been improved, as I didnt feel comfortable asking, there were 2 of us, not just one so we went hungry"
優點： "Making it from one point to the other was the only thing that went well."
缺點： "I was double charged for the ticket. Customer service has been researching this for little over two weeks. Flight was delayed for just over two hours with multiple gate changes. Customer service at the terminal was no better than the customer service on the hotline."