每天清潔，並在 青島飛往 台北市的機艙內安裝HEPA高效濾網
優點： "It was a nice flight ✈️"
優點： "Great crew had an extra seat next to me"
缺點： "Everything was great"
缺點： "One of my 2 check-in bags is not with me on the same flight. Although it was delivered to me next day, it still caused me some inconvenience."
缺點： "I wasn't on it"
優點： "Good service, friendly cabin crews and on-time flight. Great price."
缺點： "no USB for charger; limited drink selection; restroom not as clean or as often cleaned as some other airlines"
優點： "Comfortable seating with their 3-3-3 across! None of that 3-4-3. Very clean cabin throughout."
缺點： "No entertainment, not even an English language newspaper. Delayed boarding and departure, as usual."
優點： "Service and aircraft fleet."
缺點： "Most flights delayed for no good reason. Miss connections on both legs of our round trip to India"
優點： "China Southern is just a good solid team their people are nice and the planes are clean and proper."
缺點： "i don't think they gave us breakfast, which would have been nice, given that upon arrival there's a tough visa ordeal to go through."
缺點： "The food is always bad, and they didn’t allow use of electronics (phones, and they didn’t like me using my iPod I suppose because it looks like a phone?) on a 6 hr international flight when there was NO individual entertainment and no screens. What’s worse is I went into the bathroom right after a flight attendant and there was urine all over the seat! She either did it and left it, or she saw it and hovered over it, leaving it for the next person. Not classy."
缺點： "Customer service sucks. The airline has no definite answer regarding our concerns."
優點： "I missed the flight because delta was late"
優點： "Nice crew"
缺點： "Foot room is super small, no entertainment and they wouldn't let you use any electronic device."
優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."
優點： "Had to spend about 9 hours in the air-port before they took us to an hotel to spent a night in china Delay can happen but the lack of communication was horrible Didn’t feel like there was anyone to talk to that will explain to you what is going on"
缺點： "Horrible treatment by the company Didn’t know how great the customer who were stock in the airport ................ Horrible experience Will never fly again even if it’s for free No option to choose vegetarian food before the flight if you didn’t book on their website"
優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."
優點： "I let the crew know that I was a Vegetarian, so they were more than helpful in providing me with options."
缺點： "Most food was non-vegetarian only. Was tricky to get vegetarian food. But the flight staff have us their own vegetarian lunch. Which was way more than I expected of them, but would have preferred of the flight just had that as an option."
優點： "Friendly crew."
缺點： "Food was mediocre."
缺點： "The food was awful. I felt sick after eating it and still feel sick after many hours. Being on a 15 hour flight we don't have much choice but to eat some of it"
優點： "Comfortable seat reasonable wine choice good food Crew great goes out of the way to help"
缺點： "Minimal choice of breakfast - no artificial sweetener"
缺點： "I will never fly with China Southern again- ever. They wouldn't Re-book me on the flight the following day when they wouldn't let me on the flight due to my gate agent not checking me in. Terrible terrible terrible service."
優點： "Movie selections."
缺點： "Delayed. Seats are too close together for a long haul."
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
優點： "I liked that it was an almost empty flight. Food was average."
缺點： "Pilot couldn't land so made a different airport landing and waited two hours to let weather clear up. So a 14 hour flight was 17 hours long. Missed connecting flight so was loaded onto another flight. After onboard had to wait another hour before we could take off. Arrived at hotel after check in time had to sleep outside of hotel till they opens next morning. Horrible trip!"
優點： "Good movie selection"
缺點： "The check in Desk crew and cabin Crew (specially women) wasn't really friendly, no vegetarian option, unless you order in advance, can't use your cell even for games and music, so I was pretty bored of my 14 hours flight."
優點： "Friendly staff , realitively clean"
缺點： "Food was horrible and entertainment center had to be reset 5 times."
缺點： "Cell phones prohibited for the ENTIRETY of this 12-hour flight, not just takeoff and landing"
缺點： "Not your fault but I had to wait for over 30 minutes to get my baggage in LA because the machine did not work for a long time."
優點： "Everything went smooth"
優點： "Meal service was good."
缺點： "Flight was delayed, bad ground service, long layover, unnecessary wait time,So much hassle boarding and de-boarding the plane"
優點： "The flight itself was uneventful. It was almost empty so I had an entire row to myself and I could stretch out and sleep."
缺點： "The 16 hour delay was horrendous. China Southern knew this flight was going to be delayed more than 12 hours before the scheduled departure. Yet, they did nothing to prepare for it. They began looking for hotel rooms after the departure time had passed. I was in the last batch taken to a hotel where I had a choice of sleeping on the tile conference room floor or sharing a room with a stranger. At least I got my own bed. Others had to share a bed with a stranger. There was no prior thought given to prepare for the situation, no meal vouchers offered, and the level of rudeness displayed by the airline staff was beyond comprehension. Delays happen. They are part of modern air travel. But, in many years of international travel, I have never before seen a delay mismanaged so completely.. Then to top it off, bags were left in NY."
缺點： "Very limited program."
缺點： "Vegetarian should be default food choice. Charge a premium for meat and make more money (while appropriately accounting for the environmental cost of meat production)."
缺點： "on the return flight the headphone female jack doesnt connect well so the sound is terrible. i had to use my earphone but the sound only one side. the food is not as good the depart flight"
缺點： "My luggage was missing in 3 days"
優點： "Very few or none options for none red meat eaters."
優點： "one crew member was a decent human"
缺點： "where to begin? unannounced delay? check. random gate changes with no agents check. missed international connection check. disorderly game of thrones boarding and disembarking? check. i could go on but I need to leave this airport. 14 hour flight became 2 day misadventure"
優點： "Fed like clockwork with decent food."
缺點： "Shared screens for entertainment due to small plane. Seated next to a crying baby so slightly miserable some of the flight. Spacing between seats was limited. Crew ran out of food choices. Mobiles could not used ."
優點： "Exlenent service ! They are very take care of customers who take their airlines ! In between first meal to 2nd meal ! They always give passenger water food or whatever they needed As much as they can do! Will take China southern airline next time for sure ! And I am the person who need a lot of water ! When I ask them many times for water ! They are very nice to me ! And very good service !"
缺點： "Exlenent service ! They are very take care of customers who take their airlines ! In between first meal to 2nd meal ! They always give passenger water food or whatever they needed As much as they can do! Will take China southern airline next time for sure ! And I am the person who need a lot of water ! When I ask them many times for water ! They are very nice to me ! And very good service !"
優點： "On time, promotly service."
缺點： "Our flight was delayed although this might not have been their fault."
優點： "Nothing positive"
缺點： "Boarding continued even 10 minutes before schedule departure time. Flight was delayed 30 minutes. In flight entertainment was mostly ads for cars or cellphones. Didn't get a jet bridge at Shanghai so had to park on the runway and take a bus to the terminal"
缺點： "food was horrible"
優點： "Nice flight!"
缺點： "Flight delay."
優點： "Never never fly with This airline Poor Customer service"
優點： "There was a good amount of leg room for an economy seat"
缺點： "I wish it had more movie options"
優點： "The crew are amazing"
缺點： "They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take"
優點： "Crew was nice"
缺點： "It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip."
優點： "In time"
缺點： "Don’t let customer wait long time for gate after landing"
優點： "The crew was great, and seat was comfy compare to other European airlines seats"
缺點： "Less salt in the food would’ve been better"
優點： "crew is ok though not much speaking english"
缺點： "no other comment"
優點： "Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable."
缺點： "The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection"
優點： "Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!"
缺點： "The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure."
缺點： "Too many security points"
優點： "You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad .."
缺點： "How you guys gonna do for it ?"
優點： "No real problems"
缺點： "Nothing significant"
優點： "Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation."
缺點： "Short flight; so there was no real in-flight entertainment. That's really alright though."
優點： "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."
缺點： "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."
優點： "The flight was fine"
缺點： "Had to process in and out of immigration then back into airport No transit area"
優點： "This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese."
缺點： "Really, no complaints. More entertainment choices would be appreciated however is not my priority."
優點： "The flight is easy to check gave us 23kgs check in luggage 46kgs if u have intl flight. Free hotel with breakfast. Not bad at all."
缺點： "They require us to get the luggage and check in again tomorrow."
缺點： "Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this."
優點： "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
缺點： "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."
缺點： "Why is my passport number wrong?"
缺點： "Why is my passport number wrong?"
優點： "The number of take offs equaled the number of landings :)"
優點： "Empty seats"
缺點： "Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again."
缺點： "Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles."
優點： "New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure."
缺點： "The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again."
缺點： "The check in staff did not let me check in and denied to support me! The reason was that my first name, middle name and last name were written in English order, not in Chinese order! I want my money back! All of my plan and meetings in Xiamen were cancelled!"
優點： "Clean plane. Left on time. Better than average legroom."
缺點： "Movie selection was virtually all violent related. Nothing the airline can do about the numerous Security checks passing through this Airport."
優點： "I liked the price of the trip and free hotel for long transit time."
缺點： "Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem."
優點： "The cabin crew were very nice and courteous!"
缺點： "Couldn't be helped, it was just a long flight!"
優點： "Friendly and eager to serve crew"
缺點： "Lack of variety on food choices"
優點： "I liked the plane. 787’s are the smoothest rides."
缺點： "Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn."
缺點： "Nobody helped me switch my flight around, I hate you."
優點： "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
缺點： "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("
優點： "Two meals plus sandwich in between were enough to keep me from getting hungry."
缺點： "Boarding line was too long. There was no grouping which means there was a bit of disorder. A check-in counter agent was super slow. Other agents had a supervisor watching over their shoulders so they were much more efficient. The flight ran out of hot tea... but got refilled later. Need more tea cuz most passengers were Chinese."
優點： "Even though the flight was short, a simple meal was served and it tasted great. It was around dinner time but I wasn't expecting a meal. The flight crew was friendly and professional also."
缺點： "The flight landed at an outlying terminal and we had to be bussed to the main terminal. Just a little inconvenience."
缺點： "The front dest and customes have horrible attitude! They will ingore you."
優點： "All announcements in Chinese and English. They keep feeding you."
缺點： "Lots of checkpoints but hey. Why complain about them trying to keep us safe."
優點： "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
缺點： "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."
優點： "The offerings of beverages and the choices were good"
缺點： "Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use."
缺點： "The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou."
優點： "Crew was excellent"
優點： "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
缺點： "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."
優點： "on time food"
缺點： "no movies"
每天清潔，並在 青島飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 青島飛往 台北市的機上會提供口罩
從 青島飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 青島飛往 台北市的彈性機票