- 找便宜機票？我們用戶有25%，找到以下價錢或更便宜的雪梨到台灣來回機票：飛往高雄市單程NT$ 6,989，來回NT$ 21,673, 飛往台北單程NT$ 7,526，來回NT$ 18,211
優點： "The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again."
缺點： "Nothing really"
缺點： "On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October."
缺點： "On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late"
優點： "Crew was awesome, super attentive and friendly."
缺點： "The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting"
優點： "the food was god. the crew was very accommodating"
優點： "The crew was wonderful. Polite and professional. The meals were very good for economy class."
缺點： "The seats felt like there was no padding in the seat. The back was fine."
優點： "The crew was very friendly and attentive. They look after the customers."
缺點： "I can't think of anything that could have been better."
缺點： "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."
優點： "japanese airlines food is always better than u.s. airlines. service is also very courteous."
缺點： "disliked their entertainment system. no varieties in movies, and interface was a bit annoying as you could not see a visual menu of all movies and had to keep scrolling line by line to get to the next movie."
優點： "The crew was not amazing and the plane was ok. Our flight to LAX NH106 was delayed 6 hours. We slept in the airline lounge and given minimal compensation."
缺點： "Place the passengers in a hotel rather than have us us crammed in a lounge where you can hear angry passengers arguing."
優點： "Plenty of legroom in economy."
缺點： "Vegan food option unimaginative. Tomatoes used in every dish!"
優點： "Flight departed on time, landed on time....excellent service, too."
缺點： "Nice trip"
優點： "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
缺點： "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
缺點： "Same as above"
缺點： "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
優點： "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
缺點： "The food was horrible. The selections for movies is quite limited."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
缺點： "Seats, food"
優點： "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."
缺點： "There had to be something better than pretzels."
優點： "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
缺點： "The seats are kind of flat."
優點： "Service is Stellar"
缺點： "Business class seats were a bit old"
優點： "Good service"
缺點： "baggage was broken."
優點： "Staff very friendlym Flight was on time."
缺點： "There is not entertainment at the plane even though is a international flight in a not low cost airline. The space between seat is quite small."
優點： "crew very helpful from check in to deplane..i would suggest when arranging seat for couples or mother abd child make sure its to gether at first check in not later at another airport which was fine they did in manila..but from chicago they cant do it have to wait in japan and almost not done"
缺點： "the smell inside the airplane"
優點： "Friendly staff. English language not too much of an issue. Ample personal space in economy class compared to other carriers."
缺點： "Asian Vegetarian meal not very good. Seems like whichever company they use to buy the food makes a half hearted effort in their selections for the food tray. If you're going to put a couple small pieces of lettuce and a cherry tomato into an already small container and call it salad, why bother? The rest of the meal wasn't pleasing either. The fruit was nearly frozen it was so cold. The entree had a few different things but still a weird combination of veggies."
優點： "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
缺點： "The Hollywood entertainment options were limited and not very interesting."
優點： "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"
優點： "Same as above"
缺點： "Same as above"
優點： "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
優點： "Great service"
缺點： "Interior show signs of aging"
缺點： "Food needs improvement"
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for."
缺點： "The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice."
優點： "Staff was very courtaeous .they were very polite and helpful.Hindu veg. food was nice."
缺點： "Flight from Delhi toTokyo in plane leg space was not enough.But in other flight Tokyo to Sanfrancisco it was comfortable."
優點： "Good food and service"
缺點： "Delay too much time"
優點： "Great customer service and very kind staff!"
優點： "Very friendly staff, happy to explain and let us try the lemonade drink"
缺點： "would have preferred more asian food options"
缺點： "Food was disappointing for business class ticket. Seats did not recline all of the way."
優點： "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
缺點： "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "Efficient and uneventful"
優點： "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
優點： "Legs-room was good."
缺點： "Sit have good legs-room, but not a great comfortable sits... Food can be better."
優點： "Great movies!!"
缺點： "Terrible seats- difficult to find s confirtsble position."
優點： "Young, pretty, and charming stewardesses. :-)"
優點： "Japanese quality is good quality"
優點： "The crew was excellent."
缺點： "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
缺點： "Poor customer service and lack of care for loyal passengers"
缺點： "Crew miss my drink"
優點： "Crew very attentive but not intrusive. Food very good."
缺點： "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
缺點： "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
優點： "Crew was amazing"
優點： "Crew will try there best to help you in anyway"
缺點： "Missed my connection so lost bags . Took 2 days for them to get to me."
缺點： "I recomended yo my friend"
優點： "crew were very friendly and helpful. flight was one of the best i’ve had"
缺點： "boarding at sydney was very confusing"
優點： "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
缺點： "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
優點： "The crew was great as usual. The food was good"
缺點： "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
優點： "Generally good Flight was operated by Silk Air"
缺點： "Entertainment score is not meaningful because of the short flight time."
優點： "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
優點： "The crew was very nice and professional and the amenities were top notch."
缺點： "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
缺點： "Cabin little bit cold"
優點： "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
優點： "Punctual flight with friendly crew."
優點： "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
缺點： "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"
優點： "crew very helpful with seating service on board also good"
缺點： "head phones for entertainment very uncomfortable Food not to my taste"
優點： "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
缺點： "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
缺點： "Hostesses not so pleasant"
優點： "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
缺點： "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
缺點： "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."
缺點： "Some staff not courteous which surprised me"
優點： "I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?"
缺點： "No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!"
優點： "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
缺點： "Not much. This airline is up there with the best."
優點： "crews were helpful"
缺點： "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
優點： "Food was ok"
缺點： "Entertainment system are old age and poor quality TFT screen"
優點： "Excellent service. Good food. Very attentive and responsive flight crew."
缺點： "Space was too tight"
缺點： "The cabin was quite warm"
優點： "Prem econ very good. Crew very friendly."
優點： "Food was delicious!"
缺點： "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
優點： "Service is very good."
缺點： "Too warm/hot inside the cabin throughout the flight."
優點： "Friendly, attentive crew. Clean plane."
缺點： "Cramp set space. Lack of movie choices, not all had closed caption."
優點： "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
優點： "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
優點： "The service and fast flight"
優點： "Ease of checking. Empty seat between us"
缺點： "Can't upgrade with krisflyer miles"
優點： "The crew is friendly and helpful"
缺點： "Equipment rather poor, screen isn't very clear, hard to read subtitles."
優點： "Safety, Friendlyness, Seats, Entertainment"
優點： "The entertainment 100s of movies & Shows The very good portions just right"
缺點： "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"
優點： "Cabin crew are always great"
缺點： "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
缺點： "cramped uncomfortable seats freezing cold"
缺點： "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"
優點： "Food & condition"
缺點： "Crew were unfriendly and rude"
缺點： "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
優點： "got us there, efficient and effective crew."
優點： "Crew and entertainment"
缺點： "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"
缺點： "Everything was excellent - your system did not register when I clicked excellent for each category"
優點： "Flight attendant service is spot on, quick and most of all, very friendly!!"
缺點： "As for this particular flight, I wished they offered a premium economy class. It’s like your either rich or poor...economy or business class. To upgrade on this flight was $1850 each leg!!"
優點： "We may not take Thai airways after our horrible experience with rude crews."
缺點： "Very rude flight attendants .."
缺點： "We were impressed that they served food"
缺點： "There was no headset in my front pocket so I couldn’t watch any movie. Staff was busy doing meals and drinks over the 1.5ht window. When there was time, it was late to start any movie."
優點： "Crew was great"
優點： "Crew was great, flight was good and on time"
缺點： "Boarding was chaotic, the gate agent did not call to board by group number"
優點： "Seats are the most UNcomfortable in Asia."
缺點： "Put in some real comfortable seats in business class. The exisitng ones are hard and terrible"
缺點： "No WIFI in First class."
優點： "Amazing crew lounge just great airline"
優點： "Thai airways is always good, they are always one of our carriers of choice"
缺點： "Not sure why but the crew seemed a little grumpy today. In my experience, this is very unusual for Thai airways staff. Food was nice but not quite up to usual standard."
優點： "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
缺點： "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."
優點： "Comfortable seats, good entertainment options"
優點： "Crew very good Seat getting old uncomfortable to sleep"
缺點： "Movies selection has been almost the same since a few months , some World movies never changed after 3/4 months"
優點： "Good food. Thoughtful crew"
缺點： "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"
缺點： "What i did not like most is the temperature inside the plane but am glad the airline provided blanket to warm our body."
優點： "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
缺點： "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."
優點： "crew was pleasant."
缺點： "very cramped seats in economy class had to take a bus and walk up the stairs to get to the plane medicocre meal (but it was a short flight)"
優點： "Flight was full, but generous seat pitch and efficient crew made the difference!"
優點： "Great crew"
缺點： "The plane developed a fault 1h out so we had to fly around for half an hour dumping fuel before returning to Bangkok where we were kept in a transit lounge till a replacement aircraft was found. Missed my connections too"
缺點： "食物差 設施差"
優點： "On time and accommodating of the needs and requests."
缺點： "They forgot to give me my food."
優點： "Quick & efficient boarding but cost cutting has taken the shine off what used to be a quality airline experience."
缺點： "I’m not fussy about food, but the menu today was about as uninspiring as they come. Along with polite but perfunctory service and a seat that is nothing better than premium economy, I don’t know how they can get away with calling their business class product, Business Class!"
優點： "Value Friendly staff Cleanliness of plane"
優點： "Crew were polite and nice. Food was good"
缺點： "Entertainment system was very glitchy, the headphones sockets on my seat were broken and loose."
優點： "Flight was fine, crew nice & on time."
缺點： "- further security at boarding gate in Yangon took the water we JUST PURCHASED at the stand next door. Do that earlier so once you are thru, u can purchase water. - horrible check in process via the app. Took 2 calls & 30 min to check in & never did process properly on line....insane."
缺點： "Late departing, no gate, waiting, immigration jammed. Overall very bad."
優點： "The flight was awesome, the food was delicious and the delay was shot"
優點： "Four delays. 3 hours late. Rough landing."
缺點： "Crew was polite."
缺點： "Badly delayed and no information was given on the correct ETA and on the status of the connecting flight"
優點： "Flying a 747 was great! Friendly service."
缺點： "Everything was fine for what I paid."
優點： "Very efficient and attentive service . On time departure and arrival."
缺點： "Old aircraft, 747 , seats very comfortable but no flat beds.. Choice of movies but mostly second grade."
優點： "Thai Airways is a great airline - very comfortable, haven't had an issue with delays as with other airlines within Thailand."
優點： "Good food, friendly crew"
缺點： "Entertainment limited, arrival in BKK terrible, offloading a 747 with busses is a no go. Long waiting time in plane."
缺點： "Food option was limited. I had to choose either chicken or pork. I think along with meat, a veg option might be better."
優點： "Everything was ok"
優點： "on flight entertainment made the long flight easier to deal with"
缺點： "nothing everything was perfect"
缺點： "Bad onboard service"
優點： "Punctual and efficient flight"
缺點： "Food was poor and staff were not at all friendly"
優點： "We took off at 11.30 on time but only arrived at 3.45 pm. No idea why it took so long on the positive side: I saw my movie till the end and it was an excellent one"
缺點： "Special screenings in singapore of all luggage: took more than 1 hour to get out"
缺點： "Late ,always late leaving and Landing"
優點： "Thai (similar to ANA) provides its customers with REAL customer service while flying with them."
優點： "On time"
缺點： "I was charged by Kayak and Thai airlines for the same ticket. Kayak charged me $286 and Thai airlines charged me $276. I will call Kayak when I get back home to the U.S. and fix this extra charge from Thai airlines."
優點： "Nice Crew , very professional and courteous. Pleasant with their service. Would recommend only once for tourism. Not for families travelling with children."
缺點： "Because the system of on arrival visa has been opened to Indian folks , entire plane was crowded with indecent , uncultured Men. Mostly drunkards who would not stop at couple of drinks. Added to their worst behavior was the airlines providing unlimited amount of Liquor that was being offered by the crew after the food was served, this was quite annoying and unexpected. Thai Airways Please stop serving Liquor for God's sake , especially for folks travelling from India (Only this route) or charge $100 THB for a drink, this would stop those free riders from messing up other tourists happy vacation."
優點： "Meals, comfort, and crew all above average."
缺點： "Nothing really"
缺點： "Seats were teeny"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
缺點： "It was perfect"
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
缺點： "About cabin crew for for more smile"
優點： "Seats were ok on par with other airlines. Food served was good."
缺點： "More leg space."
優點： "crew amazing"
缺點： "flight always late as usual"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "very friendly staff"
缺點： "seats could be more comfortable for long flights, better food choice"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
優點： "overall condition of plane"
缺點： "snack was too little"
優點： "Flight attendant was very kind and helpful. I was very tired and was feeling a little under the weather. She checked in with me frequently throughout the flight to make sure I was well, brought me hot water to sip on, and just made sure I was as comfortable as possible. My regret is that I didn’t catch her name."
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "Smooth, uneventful travel all was well."
優點： "早餐是粥 很棒"
優點： "Nice crew"
缺點： "Seat on up position are too straight"
優點： "their korean movies"
缺點： "they have worst coordination between airline crew and airport personnel who is in charge with services taking care for the handicap they forgot to board my aunt so i had to help my aunt board then the crew informed me i am not allowed to bring her in the plane and leave the wheelchair in the tube i had to bring her in the plane since my aunt was anxious other people in wheelchair was already brought in and she was left behind"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "The flight was on time and the crew was very attentive. Loved Cathay Pacific’s signature non alcoholic drink”Ocean Breeze”."
缺點： "The food was really not at the level you would expect. There was only a pork and a fish option. The fish was fishy and the dessert was gelatin cake thing that did not appease my dessert craving."
缺點： "couldnt find anything to complain about"
優點： "The Stewardesses were polite"
優點： "All was good until missed connection"
缺點： "Missed connection due to late arrival. CP switched us to AC. 7 hour layover"
優點： "The crew were very polite, efficient and attentive."
缺點： "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
缺點： "old plane"
優點： "Superb crew and excellent service."
缺點： "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "Boarding was quick and efficient. Crew did their job pleasantly ."
缺點： "Food was very ordinary, not up to what I expect in business class."
優點： "CREW AND PLANE"
優點： "Great crew. Super friendly."
優點： "The friendliness of the crew, noticed I woke up and served me breakfast with only 45 mins till landing.. The flight was delayed and the airline had arranged for an escort to quickly get me to my next flight without even asking"
缺點： "The lack of content on the entertainment system, quickly ran out of movies to watch"
優點： "Getting through airport at Sydney was nice and easy, and good overall at JFK."
缺點： "LAX was not an easy navigation from terminal to terminal, as there was little info provided in flight and a serious lack of good signage or information booths at the airport."
優點： "Entire flight there was no comfort- crew was brash and unfriendly -"
優點： "I got to my destination safely and on time. Food and service were above average."
優點： "The food was good. They had this pizza on focaccia bread that was amazing!"
缺點： "Same type of staff as my inbound flight. Some of the same folks too. Pushy, rushed, grabby, unfriendly. There were a few good stewards, but most could give 2 sh*ts about you."
優點： "Crew was attentive and pleasant. Came around often to make all was ok. Seats were comfortable for a flight that long with the pillows and blankets provided."
缺點： "The fact that it took off a half hour late. This was blamed on a passsenger and their paperwork. While I can appreciate they took a little extra time that amount was in my opinion too much. With running that late along with the grounds crew taking over an hour to get the bags off the plane, we along with many others missed our connecting flight. Based on the oh well attitude of the supposed manager at American Airlines/qantas I won't be taking qantas on my next trip."
優點： "The crew was lovely and fairly attentive in business class. I had access to the First Class lounge in Sydney and it is wonderful. Even has a spa, though don't expect first class spa treatment. Uh, plane was clean and food was ok, but getting a cocktail was difficult."
缺點： "Business class seats are uncomfortable and there is nowhere to store and easily access something as simple as a book. There is a storage compartment on the seat in front of you, which you cannot reach without getting out of your seat.. While the seats do go flat, it's not something you can sleep on your side for long. Ended up reclined and sleeping on my back, which is not ideal. accessing my reservation was impossible and had to call Australia to get a seat assignment, which was reassigned by the time we checked in anyway. I care where I sit and book early to have choices. I hate to say it but I was not impressed."
優點： "13 hours might seem long but other carriers had longer flight times. Qantas was friendly and efficient. The flight itself was smooth. The B747-400 aircraft, while old, was comfortable. I slept for most of the flight with the help of some melatonin. The entertainment selection was good. The service was good. I would happily fly Qantas again on my next Australian adventure."
缺點： "The headphone connection in my seat was wonky on both flights to and from SFO-SYD. It was the same aircraft."
優點： "Food was better than expected. Appreciate the multiple snacks in the middle of the flight. Appreciated the 2nd cup of coffee in the morning. The crew serving the food had excellent customer service skills. The movies listed on the website were different than the actual flight. I really wanted to see a couple that weren't available."
缺點： "There wasn't anything that was disappointing that stands out to me."
優點： "Good food. You"
優點： "Qantas accommodated our 22 month old by providing us a seat in the middle, vacant. This was amazing and thoroughly appreciated."
缺點： "I had pre-requested a seat and got moved when I arrived but I didn't notice so I couldn't ask to be reseated until I got on the plane and realized. I also found the crew to be blunt and not friendly."
優點： "Thanks Qantas for a great trip home. Good food and service."
缺點： "The new uniform look is terrible."
優點： "The flight itself was fine. Point a to point b with no hiccups."
缺點： "The cabin crew was rude and had no self awareness. 2 times where I wasn't finished with my drink and they grabbed it right out of my hands. I was grabbing it so they could clear everything else but they took it as me trying to hand it to them. Both times I told them I was still drinking that and they disregarded it and threw it in the trash without hesitation. It's like they were robots on autopilot. Also, the male attendant in my row would always bump me pretty severely with his bum while grabbing things from the cart."
優點： "We had comfortable seats and a pleasant flight. Food was good for airline food. Plenty of water and fresh fruit available all through the flight"
缺點： "Wasn't able to complete on line check in."
優點： "Excellent people who made the flight very nice. Extremely personable."
優點： "Once on the plane, the seats, meals and service was great"
缺點： "The lounge was horrible. Crowded, lack of choice for food and drink. Not even crisps available, just stodgy white bread sandwiches and some deep fried (frozen) samosas. Nothing in any way healthy, nothing meat free. The service was however a very high standard, but the staff only had what they had to work with. This flight is always full, so I don't understand why Qantas does not fix this problem."
優點： "The inflight service was great - friendly attendants and great food. The washroom was checked throughout the flight and was still in great shape by the end of the trip."
優點： "Gf food was good"
缺點： "Tight searing"
優點： "This was AA flying for Quantas and it was all very nice; the taste of the food left something to be desired, but it was all decent portions and we were fed three times. The staff was terribly accommodating and friendly. The entertainment was top notch! The flight was smooth and was as comfortable as a 12 hour flight can be. After the hellish experience I had at both O'hare and LAX, it was a lovely way to end/begin the trip."
缺點： "Nothing, really."
優點： "Great business class hard product"
優點： "Good service, on time"
缺點： "Coffee, not good enough"
優點： "I like the services"
缺點： "I asked for coffee after the first meal service but it never came."
優點： "Service and food where good"
缺點： "The TV screen was not responsive and headphones outlet was mest up at both seats on each flight. When you plug in headphones you get only one speaker working or non at all. We couldn't injoy intertaiment consel at all."
優點： "Awesome service!"
優點： "Everything on time."
優點： "Great service and comfort"
優點： "Impeccable service, food, and overall experience from the crew. It has always been a joy to fly Qantas, and I'm glad to see that is something that doesn't change."
缺點： "If you are going to travel with a little one, have the common decency to help your poor wife take care of them as well. You had three seats, the entire middle aisle, yet you decided to take the open seat next to me so they could lay down together. That was nice, I get it, sure. But if your baby is going to cry for hours (and hours, it was a 10.5 hour flight, that poor kid must have been exhausted), pause the movie for a minute, and maybe try to help. I don't mind being inconvenienced for the little ones, I'm a dad of 4 myself, I've traveled a lot and know how it goes. But jesus christ, she's your wife, that's your child, try taking care of them."
優點： "Crew was nice and offered extra drinks when asked."
缺點： "Screaming crying babies"
缺點： "Flight was delayed 4 hours. Passengers were given "meal" vouchers for terminal restaurants but they weren't valid on alcohol (which was needed after 4 hours of waiting!) Boarding was chaotic with everyone anxious to GO! Crew was cranky."
優點： "Crew on the plane was a group of wonderful ladies. Always smiling & pleasant, even when they had to move people around. Great service with a smile."
缺點： "No info ahead of time about checking in. Once we got to the airport, I was told that I should have known better & checked in 24 hours prior. initially, the agent said that all seats are appropriated randomly. At the gate, I'm told different. I had to fight tooth & nail to get a seat next to my wife (who often gets airsick). It didn't feel good to have to argue & make a scene to accomplish this."
缺點： "Average airline compared to Singapore & MZ airlines"
優點： "Good food, movies and just 10x better than discount airlines"
優點： "The crew was helpful. Food was good. Really like the individual entertainment screens!"
缺點： "Sad because it was more crowded and we couldn't get by a window. On top of that, the sky cam must have been broken so we couldn't even watch from our screens. I won't travel on a Friday again. Would be nice to have a bit more leg room!"
優點： "Tivi was broken"
缺點： "the crew gave me 50.00$ credit back to next fly I am very impress"
優點： "Plane crew all ok"
缺點： "The staff at the check in desk was really really rude and mean. I went there because I was desparate due to my flight delay. I kept asking things because I was confused but she treated me so awful. SHE EVEN SAID “NO MORE QUESTION” and threw me away. Really Disrespectful."
優點： "food service PJs"
優點： "Big, safe plane. The pilot striving to land us close to the originally-scheduled time, even though we boarded the plane an hour late. He did it! A++ to Qantas for providing a spigot at the back of the plane to refill water bottles, thus lessening the amount of plastic used."
缺點： "I ordered vegetarian meals and they were TOO SPICY. Being served a flaming hot tomato curry and spicy potatoes for BREAKFAST was ridiculous."
缺點： "A jacket of ours was accidentally left on the plane, and when I returned 5 minutes later I was not allowed to retrieve it. So I went to flight services to try and retrieve the jacket and they did almost nothing to try and help me get it. In fact we ultimately lost the jacket because they told us that they probably threw it away with all of the blankets and pillows from the flight. That was very frustrating."
優點： "Documentaries, food, wine, service, seats"
優點： "Qantas Airlines really made traveling a pleasure. The little extras like, chocolate snacks, ice cream, a huge selection of entertainment, the most current navigation systems that allowed you to know and see at ever minute exactly where you were on the journey, just to name a few. I also found the staff especially pleasant. Thank you Qantas"
缺點： "Our plane home was a little older and the seats weren't as comfortable as they could have been."
缺點： "If ever fly to Canada again will go direct via Air Canda - Sydney to Vancouver and avoid USA immigration which took 2 hrs to get through"
優點： "Comfortable seats, excellent customer service from staff, and excellent in-flight entertainment. Meals from JFK -> Sydney was good."
缺點： "Meals from Sydney -> JFK was terrible, not sure why since going to Sydney was great."
優點： "The crew seemed very helpful and wanted to make it easier for families with children, so I moved from my row of 4 in the middle and got 2 seats on the side instead, which worked out great. I know some flights are more full and can't do this but it was really nice and made the flight more comfortable. Also the wine was a nice touch too :)"
缺點： "Didn't seem nearly as clean of an aircraft as the Virgin Australia flight I had taken on my way into Australia, but maybe it was a newer aircraft. Regardless, the toilet could have been a bit cleaner."
優點： "Good entertainment on seatback screens, pretty good food for an airplane (dinner, breakfast and lots of snacks and drinks), clean and good sized bathrooms."
缺點： "Seat comfort sucked obviously!"
優點： "excellent food, first rate movies choices, newer plane, professional staff"
缺點： "There was a child in a car seat in the seat behind me and she kicked my seat for the first few hours. At that point the parents turned her seat around and it was easier to fly. The window seat is usually my preference but strangely enough there is so much of a gap between the seat and the "wall" and window that i constantly lost my pillow in the slot"
優點： "Good options in entertainment but..."
缺點： "Screen stuttered and was unwatchable for the second leg of the flight."
優點： "Food and selections were amazing. Aussie do this right. Loved getting a few beers on board and not being charged - it's part of the price. A welcomed perk."
缺點： "Port for headphones only had sound in one ear. Multiple headphones tried with same problem (this was actually on my flight TO Australia from LA. Same complaint as above with overweight customers. Terrible transition at LA. Had to de-board plane, get luggage, be re-routed through the airport with poor communication to passengers about where luggage would be and whether or not we even needed to get it. Since we got right back on the same plane why take us off WITH our luggage only to reboard. The whole process was an exercise in frustration."
優點： "Plane was fairly new so all electronics worked."
缺點： "Vegetarian meals were poorly conceived and kid friendly. Staff were surly and unfriendly... It should also be noted this was an American Airlines flight. Qantas now sub contracting I guess."