Friendly helpful staff make flying Qantas so good
優點： "Meals, comfort, and crew all above average."
缺點： "Nothing really"
優點： "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
缺點： "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Good leg room and nice recline for economy. Good and service very nice."
缺點： "Everything was well done and organized."
缺點： "One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude."
優點： "When do you need help they always happy Helping"
缺點： "The best"
優點： "Even with a full flight there was enough leg room. The crew were attentive and accomadating."
缺點： "Bathroom floors were often wet"
缺點： "A little tight on time between transfers."
優點： "The crew was nice and friendly, food was ok"
缺點： "Food should request order by the crew, rather then trolly push like an old style"
優點： "Vegetarian oriental meal was good. Movie selection was good."
缺點： "Plane was delayed 1 hr. I was not notified on time to go make arrangements to go to the airport a little later."
優點： "Crew were super nice and friendly. Great selection of movies. Seemed to more washrooms than most planes; no long lines."
缺點： "Interior was dated; seat didn’t recline properly. Boarding was a bit hit and miss; no zones or row priorities, just one big line. Wine with dinner wasn’t the best."
優點： "Seats were ok on par with other airlines. Food served was good."
缺點： "More leg space."
缺點： "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
缺點： "Bathroom is clean, but could be better if more attention is being given."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Food is delicious and fresh"
缺點： "The inflight Entertainemnt is lacking. Shows are too old and few."
優點： "Quick check in. Courteous."
優點： "Flight attendant was very kind and helpful. I was very tired and was feeling a little under the weather. She checked in with me frequently throughout the flight to make sure I was well, brought me hot water to sip on, and just made sure I was as comfortable as possible. My regret is that I didn’t catch her name."
優點： "Ground staff was organized, efficient and polite. Breakfast in economy was very good and flavorful."
缺點： "Flight attendants were efficient; but not particularly friendly. No offer of water in t the middle of a long flight."
優點： "Smooth, uneventful travel all was well."
優點： "Somewhat disorganized bec. People lined up even if swat numbers have not been called."
缺點： "People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation."
優點： "The flight was on time and the crew was very attentive. Loved Cathay Pacific’s signature non alcoholic drink”Ocean Breeze”."
缺點： "The food was really not at the level you would expect. There was only a pork and a fish option. The fish was fishy and the dessert was gelatin cake thing that did not appease my dessert craving."
優點： "Entertainment system is decent with good selection of movies."
缺點： "Uncomfortable seats"
優點： "Great food, great movie selection."
缺點： "Delay in serving wine for 12hr flight, then did not refill wine with dinner service. Also ran out of breakfast dim sum."
優點： "All was good until missed connection"
缺點： "Missed connection due to late arrival. CP switched us to AC. 7 hour layover"
優點： "Very good service. Professional and friendly"
優點： "The crew were very polite, efficient and attentive."
缺點： "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
缺點： "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."
優點： "Very comfy overall experience"
優點： "Food better than qantas Good leg room Very attentive attendants Good range of movies"
缺點： "It was pretty good for the price"
優點： "The overhead compartments are a good size. The staff was friendly. There was decent legroom in front of the seats. The food was more flavorful than most airlines."
缺點： "In Hong Kong there was an additional security checkpoint set up at the gate. I had to throw away all liquids I purchased. Usually, once you've cleared customs and security checkpoints you can buy food and liquids within the airport and board the flight. Not sure if this was an airport thing or an airline thing. Either way it was highly inconvenient and annoying"
優點： "The staffs were ok. They did everything on the limited power they were given."
缺點： "The airlines should at least compensate the passengers with proper voucher for food and comfortable shelter. It has delayed total like over 8 hours and they kept changing the gate for at least 2 times!"
優點： "service was excellent"
缺點： "boarding took very long."
優點： "Boarding was quick and efficient. Crew did their job pleasantly ."
缺點： "Food was very ordinary, not up to what I expect in business class."
缺點： "Treatment by EVA staff when trying to transit from Kaohsiung to Shanghai flight. Very incompetent. Take 90 minutes for them to figure out how I can make simple transit. Terrible."
優點： "My experience with Cathay has been great the last 3 years always a smooth flight to La and to Hong Kong...Great service"
缺點： "The only thing I did not like is my experience with vayama thru kayak I had an issue with changing flight times and delayed confirmation upon booking"