缺點： "Thanx ;)"
優點： "The crew was very helpful even though English is not their first language."
缺點： "Maybe the food expections."
優點： "On time, check in staff was friendly and helpful"
缺點： "It's has become useless to order a special meal on THY, it is never there Economy seat space is extremely tight"
優點： "The staff were good"
缺點： "Better seats and it was not Turkish Airline they change to another company"
缺點： "Even though I chose my seat, the map of the plane on Turkish airline website didn’t match the plane seats and even though I chose an exit row seat but I was sit on a regular seat for the whole 13+ hours flight."
優點： "Hostes are great"
優點： "The way that crew made the comfortable light by asking everybody seating near windows to close the sheets so the passengers can rest! Thank for that"
缺點： "Nothing comes up to my mind"
優點： "Nothing. I guess the fact that I made it to Israel?"
缺點： "Your incompetent agents messed up my reservation multiple times. They called my home and emailed asking for a payment, even though my client bought the ticket for me. Then, when I was checking in I realized my name was wrong even though my client has a document that proves she typed the right name. Finally, and AGAIN KAYAK, I arrive at the airport and Turkish Air says the ticket is booked but not ticked. So I had to jump on a 30min wait over the phone trying to solve issue after issue. Never doing business again with Kayak."
缺點： "No space to sit, or sleep. I arrived in the US with a terrible pain all over my body."
優點： "The service, generosity of the crew, the food and the comfort in the cabin ,actually everything in this flight was 5 stars."
優點： "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. There was a full meal served, staff were kind and didn’t try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment."
缺點： "Unfortunately, the children on the plane were really poorly behaved and loud. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldn’t arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. This was essentially an entire night and day lost to a mishap that the airline didn’t even notify us of when we landed. Pretty frustrating."
缺點： "Crowd highly liked company deserves crowd"
缺點： "Trip delay"
優點： "Charged me >$700 for missing a flight. This never happened earlier. Customer service girls are robotic: they just repeat the same lines. THY wasn't like this, something major has changed."
缺點： "Zero effort to reaccommodate."
缺點： "Same problem as the first segment (see above)"
優點： "Excellent service, flight attendants are very kind, answered questions, very caring to seniors and children (couple seniors next to me and a little kid in front of my seat). Good are good and always provide variety of drinking. Smooth and punctuated flight. Thanks for your excellent service!"
缺點： "Nothing I do not like. I will take trips with your airlines in future when having s chance."
優點： "Comfortable seats, good food and in flight entertainmen"
優點： "World-class service at a price, convenience of connections, still free seat resevation and decent luggage allowance, two suitcases, for all of which other carriers extort extra payments."
缺點： "Little bit quicker tray collection after meal."
缺點： "The food was a bit tastless"
優點： "The flight itself was fine."
缺點： "The flight was delayed about an hour. Prior to that I had a 10 hour layover at the Istanbul airport. As this is busy 24 hours per day there are times that it is difficult to even find a seat to relax in let alone a spot to lay down."
優點： "overall the experience was great"
缺點： "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"
優點： "See previous"
缺點： "See previous"
優點： "we made it safe everyone was nice things went smoothly"
缺點： "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler... you make it seem like you care for me, but then I'm just a piece on a conveyor belt"
缺點： "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
優點： "I was upgraded to first class. Awesome flight. Great food"
優點： "the price"
缺點： "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "I liked the dessert , blankets and pillow were available to all and washroom was good"
缺點： "Food was ok , kids did not like and snacks were not available after meal although mentioned. Service was poor . Let space was not too much"
優點： "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
缺點： "No air in cabin"
優點： "bad !!!"
缺點： "All !!"
優點： "friendly people. good food. top notch service"
優點： "Great experience for my first international flight."
缺點： "Delay both ways"
優點： "Amenities. Flexible food options if requested ahead online. Bilingual staff."
缺點： "Less legroom than others. Small drink proportions."
優點： "Missed the flight due to delayed flight coming into Muscat."
缺點： "Missed the flight due to delayed flight coming into Muscat."
優點： "Great comfort and Turkish airlines gave us (the passengers) an amazing experience :)"
優點： "the in flight crews were great! Lots of things to watch, nice food and wine."
缺點： "Tight close seats, rather long line at check in."
優點： "Food is good; service is good. Boarding times were later than expected and left late but didn't arrive lat. Entertainment options were good"
缺點： "more food options would be good; also include decaf coffee or green tea as options"
缺點： "I am a doctor. There was an emergency during the flight and they called for a doctor. I volunteered. But, the chief flight attendant was somewhat discourteous as she asked for proof that I am a doctor. I am not sure what kind of proof is needed. Let me know so I can be ready in the future. Luckily the passenger was OK."
優點： "Overall everything was good"
優點： "I liked the accurate time for departure and landing, the meals was ausom and delicious and the plane was new and comfotable."
缺點： "to hot, very hot!!!"
缺點： "Lack of space for over 1.95m person, uncomfortable seats (seat can not be adjusted because the button was broken for the flight over 10hours!), old fashioned seats, no usb to charge any device."
缺點： "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"
優點： "Quick and nice"
優點： "the food is great, very good multimedia system"
優點： "Again, the crew did a good job helping me recover from the terrible on ground experience. Great food!"
缺點： "Again, the check-in process was remarkably, out of this world terrible! Even for business class!"
優點： "On time"
缺點： "Had to wait 1 week for the money to be unblocked which affected my vacation"
缺點： "I booked my flight with Turkish Airlines for June 28th at 11:05 pm. A few hours before my flight, there were bombings in the airport in Istanbul, which was where I was flying into. I tried for hours to contact Turkish Airlines and their phone was disconnected. I could not reach anyone to try to re-schedule a new flight or to ask if the flight was going to be re-directed. I received no information and ended up having to book a new flight for the next day. After my flight had already left Turkish Airlines posted on their website an alert. I am shocked that it took so long to post any information and I am very upset that I was unable to reach customer service. I will NOT be choosing this airline to fly on again."
豁免更改費用。 搜尋 阿曼出發的彈性機票