"About an hour late, sat on runway waiting for fuel long time. Then there was no ground crew to get us in the air, had to wait on them."
優點： "All was as expected, lights were out for a late night flight, and attendants were quiet and nice."
缺點： "Our flight was delayed by 2 hours, so that had it's normal difficulties. This was I believe due to the weather, and not a fault of the airlines."
優點： "It was a nightmare. The reps were confusing and giving different answers"
缺點： "Everything could have been better I spoke to 4-5 AA reps/staff, they were horrible. Need lots of training."
缺點： "That flight for 2.5 hrs is way to tight. An hour, hour and a half... OK. But 2.5 hrs on a packed flight was uncomfortable"
缺點： "Smooth and enjoyable trip unlike the second leg to Aspen"
優點： "Flight was earlier than scheduled. Crew was good."
缺點： "Nothing. The flight was 30 min. No complaints except for the guy who didn't wear his mask."
優點： "We ask for help with a 80 year old woman that needed assistance signed up for help o get her from one terminal to her next carnet flight no one accepted her."
缺點： "Only saw what was supposed to have happened but didn’t no help from the air line period."
優點： "empty plane awesome"
優點： "Super friendly crew and comfy seats. Will definitely book again!"
缺點： "Nothing I can think of."
優點： "Crew was great, pilot was amazing through the rough turbulence. Thank you!"
缺點： "Either less stingybwith Basic Economy or take one less chance to repeat that it is basic."
缺點： "Horrible experience!!"
優點： "Crew was awesome!"
缺點： "it was great!"
優點： "Ease of boarding."
缺點： "Flight got in late and I was unable to make my connecting flight."
缺點： "Crew was unfriendly and uncaring. Seats were uncomfortable. Liquor cost money. Very surprising for an international flight."
缺點： "Had abnormally long delays today!! Added 4.5 hours to my flight today"
缺點： "Terrible turbulence and very scary"
缺點： "This is my second time bad experience with ticketing desk crew. The lady (Her name is Maria) at issuing boarding passes was real rude. First of all she doesn’t know how to enter India OCI (Overseas Citizen of India) information. She was keep saying I do not have a visa to go to India. Which I do not"
優點： "The flight actually arrived ahead of schedule!"
缺點： "The female staff at the desk where the luggage is dropped and boarding passes are issued was very rude. A little smile makes a difference vs being rude to customers. Apparently she needed to know that she is getting paid because customers like us choose to fly AA or BA"
缺點： "Nothing. Awesome Customer Service"
缺點： "My flight from Madison to Chicago got cancelled and I had to drive for three hors to get to o’ Hare."
優點： "I got there"
缺點： "Being on time for once"
優點： "The crew was great. The seat was adequate but NOT comfortable. The request/requirement for only the wheelie bags to be in the overhead and everything else to be under the seat was EXCELLENT. Thank you for organizing the amount of “stuff” people carry on to the plane."
缺點： "I needed a little back support pillow..."
缺點： "The service from the check in desk to the stewardess"
優點： "Flight left on time. Pilot had a sense of humor."
缺點： "Entertainment seemed canned"
缺點： "Flight to and from AL on American Airlines were both canceled - I was switched to Delta on the ‘to’ trip and stuck in AL another night on ‘home’ trip"
優點： "Plane was surprisingly spacious in coach and very clean."
缺點： "They seemed to have entire plane boarding in group 6. Hardly anyone boarded in groups 1-5, and when they called 6 the entire gate area lined up."
缺點： "Flight crew was late and didn’t try and make things move faster to make up time. Kept saying they wanted to go Puerto Rico and that’s where they should have been going."
缺點： "The seats."
優點： "Nice staff!"
缺點： "A bit bumpy!"
優點： "Flight was one time. Flight crew was also polite and attentive."
缺點： "Plane was more cramped than the flight to Portland, even though both planes were 737's."
優點： "Not much."
缺點： "Plane malfunction resulted in delay, and missed connection. Rebooked connection flight was canceled. Now in day 2 of eaitingto get home."
優點： "Easy to get though security as I was pre check tashav"
缺點： "Having to spend 95 dollars for seat upgrade to be on a exit aisle"
優點： "The flight was a quick 39 minutes from Chicago, the staff was friendly. Good flight."
缺點： "It's snowing!"
優點： "We barely made our connecting flight."
缺點： "Flight delayed nearly an hour due to crew not showing up on time. Crew blocked aisle as passengers were boarding. Crew did not assist people who needed to make connecting flights by keeping other passengers from blocking the aisle after landing.. Airline did not seem to care about all the chaos caused by being so late."
缺點： "Domestic flights with American are atrocious. The plans cram too many people into such a small space. Leg room is non-existent."
缺點： "Nickel and diming people for every little thing. I didn't mean to select a paid seat upon making my reservation on-line, and I couldn't get it to come off. Had to pay anyway."
缺點： "You pay extra to get the TSA Full background check, so you can breeze through TSA, with PreCheck, yet this Airline has a problem with recognizing it. 3 phone calls layer and a Visit to their Costumer Serice Desk, and none of them can figure it out. Uhg again."
優點： "Liked all the little amenities - actual meals, USB plugs for charging, free movies and games to entertain my kids, enough leg room that I can bend down and get stuff from my bag under the seat and that I could lean back a little without causing the person behind me to need knee surgery, tilt feature on screens to make video viewing easier when the person ahead of you tips their seat back. Seats were wide enough that I didn't fear jabbing my neighbor in the ribs every time I moved. Ice Cream!"
優點： "Boarded on time."
缺點： "Left 25 minutes late. when I asked the flight attendant to let me move further to the front so I can leave the plane quick and not miss my connection I was told that there were no other seats. I looked and YES there was at least 5 other seats in rows much closer than mine! Also upon arrival we did not get off the plane for 15 minutes . My connection was boarding already. I had to go from gate E 6 to gate B14 in a flash at the age of 66 I barely made it out of breath and they were about to close the doors! I was not a happy camper when I was told in the flight 5406 that I had plenty of time!!! not to worry!!!"
優點： "Inflight entertainment was awesome."
優點： "Courteous and polite"
缺點： "Nothing was a great flight"
優點： "There was an air traffic back-up for a few minutes, and instead of just letting us sit there wondering what was going on, the pilot gave us periodic updates on what was happening, which made the process much easier. Also, the flight attendants were friendly, which makes a big difference."
缺點： "Thought I would be flying on Quantas, not AA"
優點： "Crew was friendly and attentive."
缺點： "Better food selection and free internet would be great."
優點： "Everything smooth. No hang ups"
優點： "Amazing crew!"
缺點： "Keep traveler's updated on delays."
優點： "Crew was fun. Didn't get to finish movie because no wifi from den to mtj"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "Flight was very late landing and we missed our connecting flight. As a result had to get a rental car in order to connect with our friends. Also it was a baby crying nonstop for the first half of the flight."
缺點： "Better timing on the flight connections."
優點： "Food was delicious!!"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "We could have made our connecting flight. And then our"
缺點： "Sits not suitable for long distance travel"
缺點： "Service. Made us late for connecting flight."
優點： "Confortable seating and updated seats. Attentive flight attendants Power in every seats"
缺點： "No IFE , snack for purchase"
缺點： "Nothing, The flight left with 45 minutes of delay, for a trip of 6 h they only gave a juice and a biscuit."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "The flight was cancelled."
優點： "The flight from BHM to DEN (my connection) was re-routed due to poor weather in DEN. What was supposed to be a 3-hr flight, turned into a 5-hr flight. Thank goodness my layover was originally 3.5 hrs, so that extra time in the air cut into that wait time at the airport, but at least waiting at the airport would allow me to move around and stretch my legs, and not be stuck in THE tiniest plane seat I've ever experienced."
缺點： "Being stuck on the plane for 2 hours longer than the original flight time of 3 hours made my legs ache. The seats were SO incredibly tiny, and there is very little room in the pocket on the back of the seat in front of you. You can't fit a water bottle, and barely my tiny purse or e-reader device. Please do away with these super-tiny seats."
優點： "fast take off and good service."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Good on-phone customer service to make flight accommodations since we missed our connecting flight out of Denver"
缺點： "Insufficient and/or incomplete communication from pilot as to the nature of the delay (unhooked cable), how it was being addressed (the ONLY person that could hook the cable was still at home; then when he did arrive, he was assigned to fix another airplane before ours), and what we, as passengers, could do to help ourselves (United staff was reviewing connections, but then no one ever came back to relay information about that). We missed our connecting flight (we finally departed 15 minutes before our connecting flight left Denver); I had to call customer service while still sitting on the plane, and we were placed on a connecting flight out of Denver that left 4 hours AFTER we should have landed at our final destination. What should have been 9 hours of total travel time (including driving to and from airport, security checks, customs, etc.) turned into 20 hours, resulting in a lost 1st day of our trip."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "Seats in economy were cramped! Chair barely leaned back at all. Woke up with a sore neck. Cabin was freezing!"
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "Timely take-off. Info from flight deck good in the beginning."
缺點： "However reporting of weather delay and the info about fuel stock on the aircraft could have been beter managed."
優點： "Got in early"
缺點： "Old plane, inattentive crew, wireless entertainment did not work; heavy baggage fell on my head as passenger yanked open a luggage compartment."
優點： "I am slow walking due to health issues. Coming from Kansas City to Chicago was a problem. My daughter who was with me is physically handicapped. There was no transportation to assist us to get from one terminal to another one when we arrived. Thank goodness we had a two and one-half hour overlay. Going home was a different story. Two wonderful gentleman met us as we disembarked and speedily got us to our flight. We only had 30 minutes and they made sure we were there. Issac and the other man are to be commended!"
缺點： "The fact that no one was there to assist us with transportation."
缺點： "The free in-flight wifi entertainment did not work. The cabin was too warm the whole flight. I was sweating in a Tshirt."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "Flight was delayed"
優點： "Movies on personal device"
優點： "On time."
優點： "Easy & no glitches. Luggage arrived"
優點： "In these past six months my family and I have been back and forth on the same route and in four occations this flight as been delayed. My 70 year old aunt lost her other flight in Houston and had to wait 12 more hours overnight wihtout food because all the restaurants were already closed. In our case were a party of five and with 1hr 40min connection. We had to run to the other side of the airport to the international gates not knowing if we lost the flight because when we arrived to Houston the second flight was already boarding. Luckly the flight attendants let us out first before the other passengers and barely made it."
優點： "From Salt Lake to Houston, there was a really rude flight attendant, a man. Other than that, my entire flight experience was good. They didn't have Dr. Pepper."
優點： "Got on the plane fast."
缺點： "The crew was noticeably rude to both passengers as well as to other crew members. They made it obvious that they didn't want to be there and were less than accommodating when the overhead bins ran out of space."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
缺點： "The cabin was very hot"
缺點： "Called customer service and lady was siper rude!"
優點： "Thank you for moving me to another flight when mine was cancelled I appreciate that."
缺點： "Movies were not accessible - captions were too small. Movie also froze a few times or became jerky. Not sure whether or not it was your issue or the phone itself."
優點： "The crew were very nice."
缺點： "The flight from Newerk to Tampa was very small and cramped but it was only 3 hours so it was ok."
缺點： "Tiny space, no access to electricity"
缺點： "My flight was delayed by 3 hours which caused me to miss my connecting flight...needless to say I had to stay at the airport for 16 hours for another flight on another airlines"
缺點： "Delays delays delays"
優點： "I was very happy with the attendants. Very friendly and helpful. The crew was very professional and informative."
缺點： "Boarding went quickly but then waited almost 35 minutes on the plane to take off. Once the plane landed there was again a wait to pull into the gate. Spent more time waiting on the plane than the flight itself."
缺點： "The United girl at the counter accepting the checked luggage was extremely rude. The line to get to TSA security was insanely long and they kept moving us around"
優點： "42 Years My father worked for United. I have seen this airline go from one of the best, to the bottom of the rest !!"
缺點： "Seats very uncomfortable for long flights. Charging extra for entertainment and WIFI ??? Food used to be good even in coach !!"
優點： "You can carry up to 16kg in your carry on. That's great."
缺點： "Food was below average and only twice during a 14 hours flight. Plus, no free snack available... you have to pay. I will think twice about travelling with United for an international flight."
豁免更改費用。 搜尋 阿拉巴馬州出發的彈性機票