優點： "Staff were all good and professional"
缺點： "I want to watch a movie but both airplanes from Da Nang to Incheon and Incheon to Narita were older models so nothing to watch. Didnt matter though actually because i was sick and slept the whole time"
優點： "I really liked the food selection they provided in economy. Also enjoyed how they would time dinner and breakfast depending on our location. Left in the afternoon, had dinner while still in the Korean timezone. Snoozed for 7 or so hours and it was time for breakfast when we reached the pacific time zone. I especially enjoyed their in flight exercises before landing, it really felt great to get some proper circulation after sitting for a few hours."
缺點： "While traveling on the long haul flights, I really liked flying on the Airbus; flight from Los Angeles to Seoul was initially on an Airbus, very modern with better screen and power outlets! My flight from Seoul to Los Angeles was on a Boeing which felt a bit older; entertainment screen was smaller and had a strange viewing angle (you have to adjust the tile until you get a clear view). While not really bad, I could've paid more attention to see if they inform which type of planes are being used during booking."
缺點： "Overall service was good but the equipment used is older. So the LCD screen is too small!! Even my iPad mini has a bigger screen ."
優點： "Such a pleasant flight compared to the 3 other flights I had taken on this trip. The crew were friendly and food was delicious!"
缺點： "On time departure"
優點： "the service"
缺點： "the food and entertainment system"
缺點： "one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time."
優點： "The over-all service"
優點： "Ground staff is helpful."
缺點： "Flight from JFK to Korea was delayed for more than two hours. Missed all the succeeding connecting flights. Had to spend close to $300 in order to rebooked our Philippines domestic flights."
優點： "Great airline staff, good food, smooth flight."
缺點： "Fewer movie selections than other airlines. Would have liked a small pouch of personal kit—toothbrush, eye mask, etc."
優點： "the beautiful and polite crew"
缺點： "seats lack of cusion"
優點： "It's hard to get comfortable on a long flight when you are on economy. But the crew was helpful."
缺點： "I did not like the limited choice of food."
優點： "everything is great.."
缺點： "staff gives a little bit of drinks specifically water.."
缺點： "Big delay for more than one hour."
優點： "Excellent service and beautiful flight attendants."
缺點： "The burrito snack did not taste good."
優點： "Good on-demand entertainment system, safe flight"
缺點： "Service is reliable but crew was not as friendly as they used to be. The meals were terrible. Economy seats on the airbus 380 are very crammed. No wifi either!!"
優點： "The service crew was outstanding!"
優點： "Good food and services"
優點： "The seat layout"
缺點： "The seat belt very short on one side hard to operate"
優點： "I loved the leg room and the pleasant classical music that was playing during boarding and exiting."
缺點： "I didn’t realize some of the food was going to be so spicy. Perhaps a bit of a warning next time would be greatly appreciated."
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "I liked that they have courteous and friendly crews. Leg space is ok too for an economy class."
缺點： "Delayed flight. My mom was a bit uncomfortable since the window is kinda far from the seat. It also bothered me since I was on the aisle seat and almost everyone who walks passed my seat bumped my arm"
優點： "The crew was friendly and helpful."
缺點： "Flight was delayed by over an hour, (because of a "connection"? What does that even mean?), food was poor, seats worn and uncomfortable, no personal TVs on an international flight, no alcohol (even for purchase)."
缺點： "Receiving Travel miles is only concern"
優點： "Good service, boarding on time, got to destination earlier than expected"
缺點： "The air conditioning wasn't quite working, maybe the plane was too old"
缺點： "Ticketing phrase I had a hard time tracking booking that it became frustrating until my son helped me!"
優點： "Food was nice. Especially, Bulgogi? korean special rice ball was not just a food, but also gave us experience of mixing to make it. Crew gave me smile always."
缺點： "Entertainment was poor. It maybe caused by airplane model."
優點： "Food was OK but nothing spectacular. Variety of beverage is OK, there was a snack in between meals, overall, the flight is good and by expectation for the price I got for the tickets."
缺點： "the seats are not comfortable,"
優點： "Helpful staff who regularly cleaned restrooms."
缺點： "Minimal, unhealthy meals. Poor choice of beverages (no cartons of milk) and gloopy fried fish that was all batter. Tpe-Seoul meals were perfunctory boxes with no choices besides malodorous rice. Entertainment was very thin on movies and (jazz/classical) music, and the preview window was about one by two inches, ludicrously small. No English subtitles on most world or Asian movies."
優點： "Great modern, spacious and quiet plane Airbus 380, great entertainment options."
優點： "Really nice staff; somewhat hard to understand their English."
缺點： "Seats were not real comfortable. Korean food selections were good but the American selections, not so good."
優點： "Crew was kind"
缺點： "Seats were uncomfortable, entertainment was broken, food was bad."
優點： "Great service. Good meal."
缺點： "Slight delay of 1 hour, late inbound aircraft (weather)"
優點： "Food o utstanding for economy....a as good as air France Movies selection excellent"
優點： "Great food and service."
優點： "The crew was friendly. It was a very long flight, but the crew did a great job of trying to ensure adequate drinks were available and passengers were comfortable. I also enjoyed the individually packaged toothe brush and toothe paste availability."
缺點： "The seats were a bit uncomfortable for such a long flight. I'm 6'2" and had ok legroom, but the seats were a bit hard requiring frequent adjustments."
優點： "Fight crews are very nice. Service is very good. Food is good compared to other airlines."
缺點： "Long layover."
優點： "Always enjoy Asiana, clean planes good service no hassles"
優點： "The crews"
缺點： "Seats were very uncomfortable."
優點： "Very good service"
優點： "Crew was friendly"
優點： "Service was good."
缺點： "Boarding was disorganized. Flight was delayed 3 hrs. Not enough movie and TV selections."
優點： "The company called one travel agency quoted $1,000.00 per ticket from Vancouver to tokyo. I purchased 3 tickets but in about 3 weeks later I find out that they cancelled it. I complained about it and they asked if I wanted to purchase the same tickets from the same flight and seas for $1,500.00. Because I wanted to save $50 (Air Canada was $1,050.00 through Travelocity at the time), I had to pay $1,400.00 for Air Canada ticket 3 weeks later. I will never fly ANNA or deal with travel one. Even though it is a little more expensive I will only deal with reputable company such as travelocity."
缺點： "Change Flight cost too much"
優點： "On my long-haul flight from Seoul to JFK - the middle seat in my row was empty, the seats were much more spacious than Cathay Pacific, and I appreciated how there wasn't a 10 minute promotional video before watching every movie/TV show as with other airlines. I am very satisfied with this airline overall!"
缺點： "When I missed a flight due to a missed connection this airline refused to rebook my flight directly. I had to go through just flying.com who were just as incompetent. I will never use KAYAK, justfly, nor Asiana airlines ever again. Poor customer service."
優點： "IN flight attendants are great, always willing to help and with a smile."
缺點： "I can see the airline growing ans some of the perks disappearing."
優點： "as above"
豁免更改費用。 搜尋 阿布達比出發的彈性機票