優點： "friendly staff"
缺點： "encouraging passengers to do more social distancing at gates"
優點： "It was crew amazing"
優點： "Seat was not comfortable"
優點： "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
缺點： "Fly another airline"
優點： "Food was good enough."
缺點： "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."
優點： "I liked food, drink, service and entertainment."
缺點： "I disliked seat, a bit."
優點： "Good entertainment options. Good food."
缺點： "Bumpy landing"
優點： "Food and service"
缺點： "Same problem as the first segment (see above)"
優點： "Quick assistance when connection flight messed"
缺點： "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"
優點： "As always Business Class on Turkishwas an excellent experience. Good food and cabin service."
缺點： "Cabin was dirty, liquid stains on lighting fixture. Arm rested were dirty."
優點： "They crew were very pleasant and polite. It was one of best flights I have had internationally"
缺點： "The heavy turbulence but, that's beyond their control"
優點： "Efficient and pleasant. Affordable and most importantly very clean!"
缺點： "Old style lie flat (but not horizontal) seats"
優點： "Entertainment was OK boarding was a good comfortable sitting."
缺點： "I did not have an option to order kosher meal when I did my online check-in so I called customer service and the lady on the line barely spoke English and even though I warder kosher meal and verified it with her when I go to the plane the crew told me they don't have a kosher meal for me. The crew was unwilling to help me find something else to eat and they were very rude. I am very disappointed of their customer service standards. I will not use Turkish Airlines again."
優點： "No any trouble during flight."
缺點： "Too long distance between terminals and very short time between my connecting flights make it almost not possible."
缺點： "I was in the middle seat next to a very big man. His belly and arm was spilling over to my seat. I could not even pull out my food tray from inside the arm rest. Had to eat with my food on my lap. Throughout the long flight his arm on my side and his elbow was hurting me."
優點： "I liked personal, food and comfortable"
缺點： "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"
缺點： "I like everything"
優點： "The food was great; the service impeccable!"
優點： "Airport, Service and much more"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "The comfort of the seats, entertainment, & food were great as always. The only Turkish Airlines flight I had during this trip that was not delayed, however needed to be due to the previous flight. The crew did hold the flight for all of us from the delayed flight from Athens."
缺點： "An elderly woman was booked in a window seat and she insisted she take my aisle seat without any additional available aisle seats. However, this would be better handled when she requested for assistance during her booking process. The crew should've anticipate her needs and booked an aisle seat, or even be the ones to ask me or another passenger if I would be willing to trade. I was placed on the spot and no courtesy was shown to me. My legs were completely swollen and in pain because I wasn't able to stand periodically. I too booked my flight early and requested my seats appropriately for my health needs."
優點： "Great experience for my first international flight."
優點： "Old school service and amenities"
優點： "Very professional. Also the transfer in Istanbul was very easy."
缺點： "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."
優點： "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"
優點： "Great experience whether I was going or coming. I loved it."
缺點： "Waiting on the tarmac for the bus to shuttle us to the terminal. The limitation on carrying my laptop into the cabin. Having to check such expensive, delicate equipment under the airplane where baggage handlers couldn't care less about how they manhandle the luggage sucked."
優點： "Everything on the flight with the smooth running of the flight by the plight"
缺點： "The connecting flight from New York to Istanbul and Istanbul to Lagos Nigeria is bad time difference"
優點： "Crew very helpful."
缺點： "Insufficient leg room."
優點： "Food and staff were excellent."
缺點： "Boarding area was crowded and confusing and no toilets, without having to exit security and return. Business class was in same lane as children and strollers, which was confusing."
優點： "Nothing important"
優點： "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"
優點： "Service is excellent. Ground support was okay, not overly friendly."
缺點： "Istanbul airport has too many people not a lot of place to sit and rest. Very difficult to use the internet."
優點： "Food, entertainment, crew"
優點： "excellent food, service"
優點： "Crew were lovely. I did request a window seat at check in and the clerk said she had done it, however I was stuck in the middle of two people 16J so it was a very uncomfortable flight."
缺點： "Two babies screened the whole way to Los Angeles I was ready to kill them. Babies on long haul flights should be strapped to the wings. it was ridiculous/annoying. No vegetarian option on the flight to LA which would have been nice. However the food is really good and I loved the eggs for breakfast."
優點： "the crew were very nice, the plane was new and half empty and it arrived on time"
優點： "The flights attending."
缺點： "The waiting time for next flight."
缺點： "From the moment we boarded until we arrived home he trip was a disaster"
優點： "THY is no doubts the best in flights and services. The place, seats, food, entertainment is top. My frequent choice! Crew is very friendly and responds to requests quickly."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "Excellent food and service. Very friendly and professional crew."
優點： "Nothing to rave about"
缺點： "Long bus ride in Turkey from gate to plane. Istanbul airport felt uninspired."
缺點： "BAD: Leg Room. Seat size and cushion. Food. Air quality/temperature."
優點： "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been on. I love flights that give you a hot towel when you arrive, so that was a big plus in my book. The flight stewards were so helpful both on and off the flight. The food was delicious. Movie selections were freat ad well."
缺點： "Boarding was a mess, very crowded flight- no roommate luggage, and the plane was very hot inside."