MLU - TPE
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
缺點： "More space on the flight"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "Was able to get an Economy Plus seat, which is nice - great legroom for an almost 6' tall person and power plug is very handy. Entertainment & screens on the 787 is very good. Regular distributions of water was very helpful since I wasn't able to fill up my bottle before getting on the flight."
缺點： "Not a great amount of food available, and one of the larger cabin crew members kept brushing my arm as she walked past, which didn't help me get any sleep."
優點： "Read above"
優點： "We arrives early."
缺點： "Very long walk to next gate. No golf carts wanted to bring US. Wife is pregnant"
優點： "the flight was scheduled 1h30"
缺點： "the seat comfort"
優點： "On time"
缺點： "Aircon was too cool"
優點： "Plane was clean and crew was hard working. Good coffee!"
缺點： "The lines at the EWR terminal were a NIGHTMARE. Will avoid United EWR terminal in the future. Encountered some RUDE customers too (not United’s fault but overall frustration with lines didn’t help)."
優點： "The crew were so helpful and nice"
缺點： "Only if teleportation exists"
優點： "The crew was ok. The seats were far from comfortable."
缺點： "The seats were so close together and did not recline to a comfortable position at all and to be a flight over 2 hours is just plain ridiculous! I will definitely be putting United on my list with Spirit from now on. Choosing either of them for such discomfort versus price savings is not worth it!"
優點： "For all the turbulence that we heard about, the flight was extremely smooth which I attribute to the pilot's skills"
缺點： "We kept on being told that there was going to be turbulence and that it would be too rocky to serve food/drinks - but there was limited turbulence and the flight was very smooth. There was also a delay in leaving as there was an extra bag in hold but they 'couldn't find it'."
優點： "Crew was very helpful for me with a personal issue."
優點： "Flight was nice and empty"
優點： "Cabin cleanliness is below average"
缺點： "Cabin service is average"
缺點： "See above"
優點： "The plane was new"
缺點： "Flight was switched to United airlines so the confirmation number did not work and we could not check in on line. Food was the worst I have had on a flight."
優點： "Clean modern plane"
缺點： "Switched to American airways so the booking reference did not work. Had to call them to get a new reference so I could check in. But could not get boarding pass. Food not too good on the flight."
優點： "Everything.. The best ever"
優點： "Seats and entertainment"
缺點： "One syaffmemberrude butall not very friendly orhelpful no food to purchase on board which meant we had absolutely nothing to eat until landing not good when ad ertise that you can purchase on board also paid 50 dollars for checked bags but ihadconfirmed with your airline theywereinyheprice along of gimethecrewwalkedpast with coffee withoutaski gif wanted one"
優點： "My daughter traveled as an unaccompanied minor overseas and was taken care of reasonably well. The staff in LAX were not as friendly but then I am just glad that everything was handled for her at such a young age being taken through such a big place. My daughter said she slept very little overnight due to a rude passenger who was talking very loudly and using a phone. But over all she was happy with the in-flight entertainment and I was pleased with the amount of baggage allowed at no extra fee."
缺點： "The staff were a bit impatient and rushed. Didn't seem to notice the actions of rude passengers."
優點： "Not much to like. The flight was okay."
缺點： "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."
缺點： "They forgot to stock food and red wine. Ran out of white. A joke. Pretzels. United is not a consumer oriented airline anymore. Attitude is they are doing customer a favor just being there. Best avoided."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "The plane had some technical difficulties and after some time it was ready to go. Everyone boarded (some for the 2nd time) all luggage and carryons in place. After sitting at the gate for aboit 20 min they said the plane was not safe to fly and got everyone off. This took a while since it is a huge plane. We finally got a new plane and instead of leaving at 8:20 am we finally left Denver and arrived Chicago at 2:50 pm. Out of the 4 legs of this round trip, 3 of them were terrible."
缺點： "Multiple delays. On and off plane. Conflicting info"
優點： "Landed early"
缺點： "No wifi or substantial snacks/dinner. Paid for bag"
優點： "Very comfortable flight"
缺點： "Lufthansa as an agent is a mistake! I had to deal with them prior to flying to the US. I have never ever had to deal with such bad service in my entire life. United was great though and I highly recommend them."
優點： "all smooth"
優點： "Not a lot to say really from a positive, In Europe if we had to fly over 4 hours the airlines put on larger planes, this plane was small for a 6+ flight"
缺點： "Small plane for a 6+ hour flight, food is . sub standard, if you want to watch the onboard entertainment you need to do so from you phone or Ipad, you need their app installed first and flash player, if not your screwed. They allow you to download their flash player but it does not work."
優點： "Captain and crew were brilliant, kept passengers informed throughout as to the delays, as a result all passengers were patient and understanding. Not much more could have been done to improve the experience as the snow and conditions at Dublin airport were out of their hands."
優點： "Entertainment and leg room brilliant!"
缺點： "Good was disgusting"
缺點： "I had to check my carry on from DEN to DSM because flight was full which I was told I could pickup at gate.. at the gate the TSA agent was very rude to me as I was confused as where my bag was, which I had to to baggage claim."
優點： "Very nice people working and good service."
缺點： "Very cramped with staff who I found overbearing. Not the most pleasant experience."
優點： "Entertainment and the crew"
缺點： "Delayed for so long! 5 hrs"
優點： "Smooth flight, excellent staff and captain. Informative updates."
缺點： "Ensure wifi works for in flight entertainment when you have to use your own device. 6 hr flight and complimentary in flight entertainment wifi worked for about an hour. I then paid for an hour of wifi for almost $18 and it was super slow then stopped working."
優點： "Clean aircraft good entertainment, cockpit crew polite"
缺點： "The check in staff were unbelievably rude nearly looked and were abrupt and dismissive to a simple question. The cabin crew looked scruffy, and clearly had a lack of pride in their job and presentation. This is the first time I have ever flown United and I must say I would avoid flying with them again if possible, which is a shame and the aircraft and the entertainment on board were good"
優點： "The check in was good. The craft was clean."
優點： "fast take off and good service."
缺點： "entertainment was intermittent"
優點： "Easy check in. Good flight. Good food."
優點： "The cabin crew weren't charging people for alcohol on the flight"
缺點： "On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth."