CSX - TPE
- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 5,580或更低的單程機票，以及NT$ 10,793或更低的來回機票。
優點： "clean and new plane with enough rrom for decent comfortable foos was ok, fish dish was a bit too salty."
優點： "Nice crew, night food."
缺點： "Old aircraft type, insufficient entertaiment."
缺點： "Flight was good! Needs better inflight entertainment selection"
優點： "Quick boarding, gracious crew"
缺點： "Entertainment limited to TVs overhead. Bland food. Tight seats"
優點： "Crew excellent."
缺點： "Seats super small."
優點： "short (3 hours) flight. food is okay as airplane food. seats are pretty big."
缺點： "The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東) bound."
優點： "Over all the food is not good. I ordered vegetarian food and none pork, but it never proceed"
缺點： "The rest of the food, all asian menus; however, the cree tried their best to feed me"
優點： "Everything ran smoothly and on time and efficiently."
缺點： "There were things that got lost in translation with the crew, but they really did try their best."
優點： "Plane left late from Manila and was asked to run to catch the connecting flight to LAX. Monitor did not work. Flight attendant/s were rude whenever their asking to stow away foot rest. Never say please. When I got to LAX, I needed to wait for the very last luggage for me to find out that my luggage was left in Guangzhou. No apologies whatsoever and was given a direction to file a report. Very sad experience."
缺點： "Focus on customer service. More training with staff since they are dealing with different nationalities."
優點： "The crew is very friendly , hard working and helpful."
優點： "Outstanding customer service!! Food was good, and attendants were very alert, and empathetic."
缺點： "I wasn't on it"
缺點： "Unable to use Mobil check- in asked at ticket counter for a forward seat next to exit doors because I am a tall person over 6’3 ended up aisle seat that had issues maintaining a locked upright position plane left 35 min late"
優點： "Flight attendants were friendly"
缺點： "The flight was delayed for an hour. At first only 30 minutes then we had to wait another 30 while on the plane. Immigration in Guangzhou was terrible the lines were all backed up and they had foreigners blocked temporarily"
優點： "Everything from take off to landing was great. I ordered special meal and it came with no problem The flight crew was great, very attentive. Beds in business class were fine ."
缺點： "All was great."
缺點： "The food is always bad, and they didn’t allow use of electronics (phones, and they didn’t like me using my iPod I suppose because it looks like a phone?) on a 6 hr international flight when there was NO individual entertainment and no screens. What’s worse is I went into the bathroom right after a flight attendant and there was urine all over the seat! She either did it and left it, or she saw it and hovered over it, leaving it for the next person. Not classy."
優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."
優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."
缺點： "They didn’t have Wi-Fi on board"
優點： "One of the better airlines in China. Amazing staff, Bilingual."
缺點： "No entertainment. Inefficient boarding. Tightly packed seats. Barebones aircraft. The food is laughably bad."
缺點： "The position of the name is different from the name in recceipt and email cause problem"
優點： "One meal for a 90 minutes fly? I am a frequent flyer and this is my first fly that services a meal in a 90 minutes fly"
缺點： "Everything is awesome."
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
優點： "I liked that it was an almost empty flight. Food was average."
缺點： "Pilot couldn't land so made a different airport landing and waited two hours to let weather clear up. So a 14 hour flight was 17 hours long. Missed connecting flight so was loaded onto another flight. After onboard had to wait another hour before we could take off. Arrived at hotel after check in time had to sleep outside of hotel till they opens next morning. Horrible trip!"
優點： "It was on time even thought there was a storm."
缺點： "Ok I really don't understand this. I'm from Guangzhou and CAN is home airport and China Southern Airline is pretty much my hometown airline. So basically CAN is their hub and they should have certain privileges at CAN. But every time I went to CAN to take a China Southern airline I had to take a shuttle to board the flight. Even for a huge flight like 787 you still have to take the shuttle to board. Can't they request a gate for big air crafts like this? And then the food is really bad. If you don't have to land in CAN, I would consider flying to HKG instead with Cathay Pacific."
缺點： "DELAYED FOR 7 HOURS"
缺點： "At the end of our trip, 3 weeks later, we arrived in HAN to make our 3:45PM flight - constantly checking the status to make sure the flight would not be late again. The flight ended up getting delayed 30 minutes, then another 30, then an hour, and longer until the flight was delayed 5 hours total. China Southern employees at HAN wouldn’t move us to new flights and tried to tell us that we would make our layover in CAN despite this flight landing at 11:15 and our flight from CAN leaving at 10:05. We checked online and found there were no flights out of CAN to SFO until 24 hours later, yet there was a routing directly out of HAN. We told the employees it would be useless for them to fly us to CAN because we would be stuck there. They ignored us and told us it was fine and to fly to China. When we tried to explain, the employee simply walked away. We landed in CAN and were met with employees who first told us at 12:30pm flight to LAX the next day was booked full and they wanted us to wait 24 hours. When I told them that wasn’t true, they recanted and said “oh we can get you on the flight.” I asked for compensation since this was the second layover that was missed because of airline failure and a manager at the Transfer Desk told us he could not upgrade us to premium seating because all the seating was sold out. When we finally sat on the 12:30PM flight to LAX we found that not only did Economy have open seats, but so did premium seating. We were lied to by the manager at the Transfer Desk in CAN and when we explained the situation to flight attendants that we wanted one of the open seats they told us no. In addition, during our overnight stay in CAN due to China Southern employees at HAN not switching our routing, we were put in a hotel that smelled of smoke and had water stains in the room. We were woken up early to catch a shuttle back to the airport and when we arrived at the airport to ask for food vouchers to eat breakfast since our layover was longer than 12 hours, we were also told no. Overall I am completely dissatisfied with both flights on China Southern. I was lied to, cheated, and held up over 24 hours in China due to airline mistake and their unwillingness to book us new tickets. I spent hours at airports talking to airline employees and because of these hours spent we should be reimbursed for our flight."
缺點： "The overall experience was horrible. As a start - even though we bought the ticket via China Eastern, they claimed no responsibility over the tickets, since it was operated by China Southern. We were re-directed to them to complete the check-in process. The flight was delayed by 5 hours, without fiving no explanation to the customers or any direction at all. The flight was supposed to depart at 9:15 in the evening, at midnight the status on the boards at midnight was still "check in" and the team at the desk were not cooperative at all. Tgank you."
優點： "We got moved up to Business Class on the 15 hour flight from JFK to Guangzhou. That was awesome. China Southern put us up in a very nice hotel because we had a 10 hour layover in Guangzhou, food included. Aircraft was new. Very impressed."
缺點： "Had to declare onto the tarmac and get a shuttle to the airport when landings in Guangzhou. Not enjoyable. Could be very stressful with a short connection time."
優點： "The flight crew were extremely hard working and efficient."
缺點： "Plenty of time at point of connection yet bags didn't fly with me to final destination. Not very impressed with the A380"
缺點： "Very limited program."
優點： "Great service for the price. Not a budget carrier but definitely a very competitive price."
缺點： "There are always delays with Southern China. Whether this is their problem or beyond their control I don't know know but it always seems to happen with this airline. Also the transfer in Guangzhou needs improving. They haven't quite mastered customer service outside the airplane. Very little warmth or friendly communication with the ground crew."
缺點： "They just two weeks before the flight decided to change the dates of the flight."
優點： "On time, promotly service."
缺點： "Our flight was delayed although this might not have been their fault."
優點： "The cabin crew were quick to answer all of my requests. Blanket, coffee, coke, water."
缺點： "We had a bulkhead behind us and our seats didn't seem to have the full angle for recline."
缺點： "food was horrible"
優點： "no fat flight attendants"
優點： "Courtesy from flight attendant"
缺點： "Food. Could have been better."
優點： "On time"
缺點： "Being held at the gate to deplane, tho this isn't the airlines fault but more pudong airport"
優點： "The flight boarded early and left on time. The entertainment provided was good."
缺點： "There was hardly any service from the in-flight crew. I've had shorter flights where the crew comes regularly with water, at least. This crew did the least possible, it was worse than flying in the US on an American airline."
缺點： "smooth trip! no hassles"
優點： "Good service"
優點： "Fast check in Courtesy of staff Helpfulness of staff"
缺點： "Long walks through terminals ."
缺點： "Crew were unfriendly. Food was terrible. Drinks were served way after the meals. Instructions/announcements were unintelligible and lacking, at times confusing."
優點： "Never never fly with This airline Poor Customer service"
缺點： "They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take"
優點： "The crew was nice"
缺點： "My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined"
優點： "In time"
缺點： "Don’t let customer wait long time for gate after landing"
優點： "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
缺點： "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."
缺點： "The crew should speak better English. They polite and helpful but clear English is a plus value"
優點： "Comfy seat"
缺點： "Less salt in the food"
優點： "The crew was great, and seat was comfy compare to other European airlines seats"
缺點： "Less salt in the food would’ve been better"
優點： "The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport."
缺點： "Helpful, courteous, and well-informed Xiamen representatives."
優點： "crew is ok though not much speaking english"
缺點： "no other comment"
優點： "The check in boarding pass is not that nice."
缺點： "The boarding pass people need to improve, especially to elderly people."
缺點： "Better movies , better vegan food"
優點： "You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad .."
缺點： "How you guys gonna do for it ?"
優點： "No real problems"
缺點： "Nothing significant"
優點： "Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation."
缺點： "Short flight; so there was no real in-flight entertainment. That's really alright though."
優點： "Crew's Services"
缺點： "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."
缺點： "I was charge a terribly high exchange rate for this tickets! Not acceptable at all."
優點： "Almost nothing, this was a terrible flight and experience! The movies were good, that's about it."
缺點： "No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances."
優點： "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."
缺點： "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."
優點： "food and service"
缺點： "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."
優點： "The flight was fine"
優點： "No problems for the price"
缺點： "Ok no problems for the price"
優點： "The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200."
缺點： "Limited selection of English language movies but hey it was a China airline so no bit surprise there."
缺點： "Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this."
優點： "the order of boarding the plane"
缺點： "food was dry"
優點： "Empty seats"
缺點： "Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again."
缺點： "u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?"
優點： "I liked the price of the trip and free hotel for long transit time."
缺點： "Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem."
優點： "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
缺點： "Some obstacles with early morning arrival and communications"
缺點： "Nobody could rearrange any flights for me, zero help!"
優點： "crew provide excellent and attentive service. food is good"
缺點： "food could be better"
優點： "Nice new plane, efficient crew, lots of food ... if a bit bland. Airline provided a free hotel in Ciamen for the overnight."
缺點： "Terrible paper shuffle in Shenzhen getting a require temporary visa, because the leg from Shenzhen to Xiamen was domestic. 2 hours or paper shuffle during which they took away our passports, with no guidance in English about what the heck was happening"
優點： "Even though the flight was short, a simple meal was served and it tasted great. It was around dinner time but I wasn't expecting a meal. The flight crew was friendly and professional also."
缺點： "The flight landed at an outlying terminal and we had to be bussed to the main terminal. Just a little inconvenience."
缺點： "They will cheat u of money. Somehow. Beware."
缺點： "The front dest and customes have horrible attitude! They will ingore you."
優點： "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
缺點： "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."
優點： "The food was good and staff was friendly"
缺點： "XiamenAir lost one of my bags and has still not found it"
優點： "no regards for customers"
缺點： "no regards for customers"
優點： "Crew was super friendly, professional and excellent!"
缺點： "The 10 hour layover :("
優點： "The offerings of beverages and the choices were good"
缺點： "Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use."
優點： "Crew was excellent"
缺點： "Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent"
優點： "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
缺點： "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."
優點： "Overall Ok"
缺點： "They stole my laptop on board, and they cannot secure the thief even though we know who it was My bike bag was broken"
優點： "In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking."
缺點： "Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line."
優點： "GOOD Service, Great Priceing!!!"