優點： "Everything went smooth and the flight was uneventful"
缺點： "Online check-in did work for me. I had to wait in line for ticketing."
優點： "Crackers all they gave to eat"
缺點： "Flight delay was a pain from LAX to Nanjing."
優點： "Economy seats are not comfortable on any airline. I wonder why seats in a car are more comfortable than in an airplane? The staff were very zealous and proficient. They were pleasant and helpful. The food was the best of any airline I have flown. I was very impressed with the biscuits!"
缺點： "I did not like riding the bus to my airplane on the tarmac."
優點： "Excellent, fully reclinable seating in business class and excellent service"
缺點： "Boarding gate was changed in Shanghai with no advance notice. Movie and music selections were limited and relatively poor."
優點： "Left on time."
缺點： "Food very unappetising. Poor movie selection"
優點： "Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too."
缺點： "Minor gate change, not a big deal. Really not to much to complain about."
優點： "Crew. Plane. Check In Service"
缺點： "Food was quite bad."
優點： "I appreciated that they provided two full meals as well as a sandwich. Flight attendants were also consistently walking the aisles offering water. The movie selection was great. I have a lot of cons written down, but tbh for the price I thought it was comparable with other (domestic) flights I've had."
缺點： "There was definitely someone(s) smoking on the plane - cigarette smoke would waft through the cabin intermittently. Free wi-fi should be made available. My seat wouldn't stay reclined, so I had to push down on it the whole time. I took a flight from JFK to Taipei with a long layover in Taipei. No significant delays, but the boarding process in both areas was unorganized; everybody just kind of lines up in a large mass. Boarding doesn't actually begin until like 5-10 min before the stated departure time, so actual departure is also pushed back. However, we ended up arriving around the stated time so I guess it doesn't really matter."
缺點： "Flight attendant from Bali to Shang Hai had a big attitude even other passengers were complaining about him there were two guys one was nice and the other must of hated his job instead of asking he was demanding us to do things with a mad face the whole time since we got on the flight we tried to put our bags in the overhead compartment and he was telling us to sit down first let other people walk by with luggage’s on our lap while we wait for everyone to be seated which I would mind but he has an attitude about it. Our neighboring passengers came on the plane and had the same experience with him and were telling me about his attitude"
優點： "Loved the service and entertainment packages on the big screens. The meals are abundant."
缺點： "The provided headphones combine background music and sound equally with vocals drowning the latter out making the audio experience unbearable. I had to use my own headphones for quality sound."
優點： "seats, friendly staff with less english skills"
缺點： "Food doesnt match my criteria"
優點： "Terrific price! Fast flight getting home from Shanghai. 7.5 hours. Seats are always comfortable with good recline. The A330 planes configuration works best for me."
缺點： "Not having my luggage connect for flight leaving the next day. Originated in Thailand with layover of 16 hours. Pick-up bags and recheck them the next day. Would be fantastic to have them held for the connecting flight."
優點： "The flight attendants and ground staff are always friendly and helpful. I get great deals on China Eastern flights.I just went to Honolulu from Taipei for less than $700 USD I just hate that long lay overs come with it."
缺點： "I hate that in order to get great prices flights you have to have crazy long lay overs. For example my flight to Honolulu layer over in Shanghai for 21 hours. Before my flight f4om Ningbo to Taipei, I had a 10 hour lay over. I spent more time waiting for flights than actually airborne. I honestly never enjoy the main entres of the meals on this airline."
缺點： "I was not able to board the flight in Laos. I had a visa for Shanghai which was my final destination but the airline would not let me fly through Kunming without a transit visa. The staff was very rude and would not listen to me. They just kept saying I could not board the flight. They would not help me to change or re-book a flight and was fine to leave me stranded in Laos. The airport did not have wifi or any resources. I had to please to pay a kiosk to use their wifi so that I could rebook my flight through another transit province. It was a horrible experience and left me out a few hundred dollars."
優點： "The flights were relatively on time."
缺點： "Service was poor. Food was really bad. No real choices. Only wine or beer. Nothing stronger. Could not get much service I will avoid this airline in the future"
優點： "The food"
缺點： "I would like to try first or business class"
缺點： "I don’t like being shuttled out to a plane on the tarmac- but that’s China."
優點： "Not much to like on this flight. It got us where we were going."
缺點： "This flight was very uncomfortable. The cabin was very noisy, seemed more so than usual. The headphones for the entertainment are useless and of very poor quality. There was three movie choices and only one in English."
優點： "Pleasant. Clean. Entertainment worked. No real. Complaints."
缺點： "Are seats ever comfy in economy? These were nice and clean."
優點： "I slept for the entire 3 hour flight, so nothing really was bad or good."
優點： "Seats were fairly comfortable. The crew was friendly and attentive. Overall it was a fairly positive experience considering the price. I was able to find 4 open seats in the back of the plane and spread out and sleep for most of the flight."
缺點： "Very strict no phone at all policy. the food was almost inedible."
優點： "I liked the food and how punctual the flights were."
缺點： "I didn’t like being cramped a bit during flights."
缺點： "I could not use my phone on the flight even pin airplane mode."
優點： "The overall service from arrival in Shanghai to arrival in Taipei. Everyone was so helpful and I got good direction from staff because of my language barrier."
缺點： "Just the long wait at the airport but still it wasn't too bad."
優點： "Easy on and off plane. Also we were alerted about the delay."
優點： "Great selection of entertainment. Lots of good movies to watch. Seats were pretty comfy."
缺點： "Phone must be turned off for the entire duration of the flight. Entertainment system had a lot of technical issues"
優點： "The people are nice and professional. They were very helpful with the needs of the passengers"
缺點： "The flight was delayed almost 5 hours causing me to miss a very important business meeting. This happened to me going to Lhasa as well as returning to Chengdu."
優點： "nothing, bad food, small uncomfortable seats"
缺點： "nothing, bad food, small uncomfortable seats was not compensated for a whole day spent stuck in pudong airport, with no timeframe for delay given, so we had to stay in the airport. 6 hours in the airport, then 2.5 hours waiting ON THE AIRPLANE"
優點： "Great service, start to finish. Food was good, great hostesses and hosts, smooth flight."
缺點： "Rude flight attendants that don't speak good English, food is horrible, they need better options, did not accommodate my peanut allergy"
缺點： "They lost my bag and didn't know where it was until 4 days after. They were slow and not very helpful."
缺點： "At the time I booked,you did not tell me that the flight from HGH to PVG was not a flight. From HGH took a local bus that I did not where it was for the language barrier Manage to get there...however they send me to a different bus terminal... Where they make me wait again and almost could not take the bus to PIG I arrived very late to PVG so I did not have a choice on a seat I was really a nightmare And Kayak does not have a contact number where can I get some help Danny Kim tel 3108717347 firstname.lastname@example.org"
優點： "Not much.."
缺點： "The food, poor selection of movies!"
優點： "Food is good. Also, providing a real meal during a less than two hour flight is not common nowadays."
缺點： "Departure got delayed. Had to sit in the flight for 30 minutes on the runway."
缺點： "We didn't know movies were available until we saw others' screens when we were exiting the plane."
優點： "Comfortable seat, nice staff. Clean plane and boarding was easy."
缺點： "Only one meal option served. It was seafood, and the whole plane smelled. As per usual, the flight was delayed due to delays at Pudong Airport."
缺點： "My "flight 6790" wasn't a flight but actually a bus. It was over 100 miles to Shanghai and we didn't know this until we got to the airport. We almost weren't able to get our luggage because we didn't have a plane ticket for our next flight yet. The attendant at the bus stop said there was no bus that goes there. So we asked for the train, she said there was no train that goes there either. "So HOW do I get to Shanghai to catch this next flight then?" I asked. And she said she didn't know. Nobody would help us and everyone was being rude. We ended up having to spend $100 for 2 of us to take a cab to the next airport an hour away to catch our next flight. We weren't the only ones in the same situation, there were 7 of us total trying to find transportation to the next airport. Between the 2 cabs it cost us $400 just to get to Shanghai to catch our next flight. Shanghai airport personnel were perplexed at why they would send us to Hangzhou China and then tell us our next flight is an hour away in Shanghai. The air crew members were very friendly and accommodating but the airport staff were horrible, and whoever scheduled those flights like that.......I mean come on, seriously? It said FLIGHT 6790, not bus. If we knew that we would have booked a different flight, and we were misled into not doing so."
優點： "flight attendants were pleasant"
缺點： "The boarding process was slow, the taxi to the plane was very far, nearly 30 minutes on the bus. The flight and seats were dirty, and the woman seated in front of me vomited all over my shoes. No one was attentive to this not offered any consolation or clean up."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
缺點： "The flight was late for an hour and half to start with. Then after we boarded, we got stuck on tarmac for another hour and half. They claimed it was due to tower's traffic control. But Nanjing Airport was not that busy. Although it was drizzling, it was not windy at all. Soon after they announced that there would be delay, they decided to serve meal while the plane was on the tarmac. A new experience for me. On top of that, the passengers were noisy."
優點： "The flight was perfectly OK. No major issues (except for a little weather delay that wasn't China Eastern's fault). The seats on the A332 were comfortable and reclined a little more than in American carrier's planes. The food was standard airline fare and served its purpose."
缺點： "No rear seat entertainment for an 8+ hour flight. The main screen entertainment would have been OK, if you I was close to a TV screen. They only had screens come down on the center aisle of seats and not on the sides, so viewing was difficult."
優點： "Polite crew"
缺點： "8 hours delay"
缺點： "We arrived at our intermediate location only to find our scheduled flight was cancelled and planned to leave 2 days later. Airline had to plan an alternate route on a different carrier taking an additional day resulting in missing our planned business start."