優點： "Flight was so smooth"
優點： "The employees were friendly and helpful."
缺點： "We haven't made it to Rochester as intended. It is covid time and our flight had mechanical difficulties. The airlines has provided vouchers for hotel and dinner."
優點： "Crew is friendly and seat is comfortable."
優點： "On time with a very pleasant crew."
優點： "The one gentleman who came to the RESCUE at the ticket counter was AWESOME!!! AMAZING customer service, friendly, and helpful - I had someone else but it was a pleasure watching him take care of others! (He was wearing a tobagan and ear muffs making him look like he had Mickey Ears on!)"
缺點： "Only 3 people handling check in - ALL of the self service machines needed a restock on bag tags so we were all in line for tags and the one attendant at the Bag Drop kept telling us all she couldn’t print tags. WORST experience at RIC in years!"
優點： "Comfy seat, nice crew"
缺點： "Hour delay before departure; 30 minute delay after landing before we reached gate; 15 minute delay to get carry on bags!"
優點： "The crew was nice and s"
缺點： "The flight was delayed three times and being stuck in this outdated airplane for almost an almost 4 hour delay was not great. The seats are completely uncomfortable"
優點： "The crew was exceptional. The seats are very uncomfortable. It feels like you are being packed in a sardine can."
缺點： "The airlines need to take into consideration, the Price that passengers pay for an airline ticket, only to be restricted in those uncomfortable positions on the average of 2 to 3 hours."
缺點： "Certain crew members could've been a bit more approachable and friendly."
優點： "great stewardess"
缺點： "extremely cramped old plane with no wifi. Really folks?"
優點： "The crew was friendly, the seats were comfortable, no complaints about the flight."
缺點： "We got to the gate and I had to use the bathroom, we waited for the jet bridge to be place but there was a malfunction. I had to get up despite the plane not parked at the gate."
優點： "There was a hood vibe from crew. I believe the good nature of the crew had a positive effect on me and follow travelers. A pleasant experience."
缺點： "I can't think of anything that would have improved the experience."
優點： "as expected"
優點： "Food was not too bad and I liked that they had snacks/ beverages out near the bathroom area for people to eat/ drink in the middle of the flight."
缺點： "Wish bathroom had been cleaned more frequently. Ran out of toilet paper a few times and floor was wet. My seat was broken so I could not recline back for 17 hours and since the flight was fully booked I was unable to move seats. It made the already long flight even more uncomfortable"
優點： "The boarding process was quick, seats were comfy, staff was very nice."
優點： "Stewards were good."
缺點： "Mechanical problems and incompetent repair people who forgot to fill out paperwork delayed our flight by 3 hours. Because of this I almost missed my RESCHEDULED next flight and my bag was gate checked to baggage claim."
優點： "Flight attendant gave me a free beer!"
缺點： "They left our laggage out in the rain at some point of our trip and the contents of our suitcases were soaked. Ruined a dress my wife had planned to wear to a wedding because the red suitcase bled through to the dress. Underwater, etc was soaked. The extent of it we didn't realize until unpacking the suitcases later. Totally disgusted they could have left our suitcase in the rain uncovered (or perhaps dropped them in a puddle)."
優點： "Good legroom on economy"
優點： "Flight loaded on time left on time and arrived on time. Crew were all very nice."
缺點： "Flight was delayed and I missed my connecting flight."
優點： "On time and no hassles."
缺點： "Uncomfortable old dirty aircraft."
優點： "NOTHING AA IS THE WORST. This is my 2ND AA experience within a 5 month time period and the first experience i tried brushing under the mat as it was bad however this one TAKES THE CAKE"
缺點： "The airport staff after TSA are RUDE! I was suppose to leave from one destination to another, last night. AA rebooked me without my consent and assumed i would be ok taking a later flight 24hrs later. After hassle, i thought i received a perfect flight which would get me to my destination A WEDDING at that in time. However, i have been rebooked over 5x in under 24hrs and still at the airport from 9hrs later! They do not compensate you and do not even extend the offer!"
優點： "The 737 was excellent. Boeing still makes the best aircraft."
缺點： "Being rescheduled from an 0830 departure to a 0530 departure, which meant I had to get up at 0300 to get to RIC by 0400 for TSA and check-in. As originally planned I would have arisen at 0500, still early, but not nearly 0300. The equipment had no individual entertainment screens. So we were stuck with whatever was on the common screen...which was bad."
缺點： "Plane was delayed all day and when we finally boarded we were told it was due to an engine problem!! Not good!!"
缺點： "When will the airlines stop cramming so many people in planes with seats that are too cramped. Especially when you are on a regional flight, with a seat crammed in a corner that does not recline."
優點： "I was last getting on the plane and I didn’t want to check my carry-on and the flight attendant found a spot for me! Nice, quiet flight."
缺點： "The drink cart skipped me! I was definitely awake too. When I got his attention I finally got my drink but I didn’t get a napkin or pretzels offered either. WiFi was iffy and never loaded for me."
優點： "On time departure & arrival; helpful staff at check in & at the gate; plane was comfortable."
缺點： "Flight got canceled for over a week."
缺點： "No electrical outlets. No monitors"
優點： "Nothing. I will never fly American again."
缺點： "Both flights delayed. Over six hours late."
優點： "How expedite everything was and how helpful the aa personnel at the airport were. Flight attendants were efficient and friendly."
優點： "The pilot was great about keeping us up to date on the possible route change and exactly how long we would be sitting on the runway, new arrival time, etc."
缺點： "We sat on the runway for 35 minutes with no offer of a beverage (though there was going to be beverage service). Then just before take off as the flight attendants were snacking in the back, we asked about a possible drink and they said the flight was going to be too turbulent to serve anything."
優點： "Very friendly staff, clean airplane, great flight! Our original flight was delayed, but we still made it right on time for our connecting flight! I didn't realize when I was booking the flights that American lets you bring a carryon no charge, but United does not. You have to be a "Special" customer with them in order to be allowed a carryon, so we ended up paying an additional $50!!!"
缺點： "I was a little unhappy we were delayed, I had a meeting in Charlotte planned, but these things happen."
缺點： "A little bumpy"
優點： "Got to my destination on time."
缺點： "Where to start? How about when I checked in at the counter, I asked the check in attendant to add my FF number on my ticket. They said they'll get right to it, handed me my tickets and sent me on my way. It never happened. Not a big deal, I can request the mileage post flight, but still something. Look at my tickets, that I had booked a week in advance and specifically reserved an aisle seat. My ticket says "Priority Verification," whatever that means. Turns out it means you don't have a seat, and you get the worst of the worst. So what seat is the worst? How about the middle seat in a row of 5. The middle in a row of 5, on a transoceanic flight... What kind of airlines has 5 in a row? The guy next to me spent $300 for his ticket, I spent $1200, for the same flight, and this is the kind of seat I get? The plane felt like it was straight out of the 90's, carpeted center walls, old seats, tiny tv's. Overall, a plane that felt had not been updated in decades. Took 20 minutes for a flight attendant to respond to the flight attendant sign. This wasn't during beverage or food service, just a normal time at cruising altitude. They also don't have eye masks. Every other transoceanic flight I've been on has them provided in the seat pocket, American Airlines doesn't even have them on the plane! Economy class has no USB or power outlets, the in flight entertainment is about a 5" screen in probably 260p resolution. Decent selection of movies, but you have to join the movie in progress or wait approx 10 minutes for the next movie to start. Legroom was okay unless you had one of the entertainment boxes in your way, then that takes up 30% of your space. Some of the tray tables do not have cup holders, on the top, bottom, or anywhere on it. Also my table was tilted, so every time I put a cup on it, it slid right off. Seems like a minor complaint, but eating dinner and fighting a sliding cup the whole time is a pain. Dinner and breakfast tasted decent, but you can tell American is cheap on the food. Most airlines will give something like a main course, a bread roll, fruit cup/salad, juice, small dessert. American gives you the main course and a fruit cup and that is all. Crappy utensils too. Overall, if I had paid maybe $200 for the flight, I wouldn't have any room to complain, but because American holds the government carrier contract for FY17, I had to fly on them at exorbitant cost, and would never recommend them to anyone."
優點： "I liked how quick the flight was to New York"
缺點： "Once boarding the plane and searching for my seat number , all of the cabin went pitch black . The lights went out for not more than a few moments. When the lights came back it was problematic and dim then fully lit to flickering off and on. Whenever it "seems" to have any electrical or mechanical failure. It's natural as a passenger my first thought is it's a Bad omen . I had genuinely lost some faith in the plane ."
優點： "Crew, clean"
缺點： "Flight delayed as we were pushing back from the gate."
缺點： "Your plane needs outlets to charge electronics. Unless your gonna show movies on your flights, ppl need a way to entertain themselves for the flight. If they burn through all their battery power, it's an inconvenience to try to charge it in the airport when they land. All of the outlet Chargers in Chicago, Seattle and Philly were broke as well. The U tied wing was amazing. Your prices are great but to keep ppl from rather paying more just for one or two more luxuries, try fixing this."
缺點： "Paid $80 for more leg room seat and I didn't have any more room for my legs at all. Rip off."
缺點： "So delayed that I was going to miss connection to talked my way onto a direct into New York"
優點： "good plane comfortable flight very noce and friendly crew"
缺點： "first my gate was changed then my seat was changed the flight was not well managed"
缺點： "I was involved with the re routing to Utah -circled there for a few hours and then drop off in Ontario. there was a 7 hour delay, missed a day of work and was only given a voucher for a taxi.... the crew was sweet but didnt give ANY info on what was happening.. Absolutely pitiful."
優點： "Security checkpoint was very quick, being a Sunday morning, and we departed on time. Everything was very normal."
優點： "Easier to board. Smaller plane so not as many people to climb over"
缺點： "Planes overall every airline are too tight but AA seemed better than others I've been on actually"
優點： "Quick flight."
缺點： "Crew was rude and illogical."
缺點： "Everything, will never fly American Airlines again"
豁免更改費用。 搜尋 里士滿出發的彈性機票