每天清潔，並在 里士滿飛往 台北的機艙內安裝HEPA高效濾網
優點： "crew was excellent!"
優點： "Great seat, cabin crew was fine."
缺點： "Too much confusion trying to just find a shower in the lounge"
優點： "Cabin crew were very helpful and polite."
缺點： "Food lacked flavor."
優點： "33" seats"
優點： "The seat was very spacious"
缺點： "More space to put things"
優點： "Boarding very efficient."
缺點： "More movie selections"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
優點： "I was comfortable, Crew was pleasant and attentive. Food was really good- both meals!"
缺點： "Not applicable"
優點： "The crew"
缺點： "Being late"
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
優點： "服務 電影 雪糕"
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
優點： "Space between the seats."
缺點： "Color of the seats."
優點： "good flight"
缺點： "food is ok"
優點： "Food was excellent and service came frequently. In-flight entertainment was amazing."
優點： "Super cheap. Came with an in flight meal. Kind staff. Great service."
優點： "The crew was friendly, and the view from the window was stunning."
缺點： "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
優點： "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
優點： "Discipline and friendly tone of stewardesses... seats perfectably comfortable... organized and well done!!! I will fly japan airlines every time I fly in the future!"
缺點： "My wife did not particularly like your choices of breakfast... she just did not understand the food"
優點： "The attentiveness of the flight attendants. They were very helpful. Overall, the flight was a smooth one."
優點： "It was pretty comfortable for a 14hour flight and all the flight attendants were super nice and very helpful. Different then most airlines in my opinion. Next time I go to Japan it will be with Japan Airlines no doubt!"
缺點： "The only thing I didn't like Was leaving the plane."
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "Same as above"
優點： "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"
優點： "Once again the service from the flight attendants was perfect."
優點： "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
缺點： "No food offered, not even a biscuit, only very basic drink selection."
優點： "I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
優點： "The service on this flight was excellent.First class service in the economy section."
優點： "Nice people, good food"
缺點： "Old-=fashioned business configuration"
優點： "The flights were generally ok. Flying coach.."
缺點： "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."
優點： "Airline crew was super nice and helpful, attentive, and the plane was very clean."
優點： "JAL 787 Coach Product is better than AA Coach 777 product. Wider Coach seats. 787 aircraft is more comfortable overall (less noisy, higher humidity, higher pressure) resulting in a better experience after my travel."
缺點： "Meals are not fantastic; they never seem to be in coach. Much of the entertainment seemed similar to what was on the same aircraft when I traveled three months earlier."
優點： "Great service and comfort. Great food. On time."
缺點： "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."
優點： "I liked everything about the flight service and attendants. The attendants were always respectful and smiling...."
優點： "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
優點： "The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight."
缺點： "The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back."
優點： "flying JAL is always a pleasure. The flight attendants are consummately professional and the entertainment system is top notch"
缺點： "returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face."
優點： "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
缺點： "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
優點： "Best and consistent service."
優點： "I loved the crew, for the most part the food, and the large screen to."
缺點： "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."
優點： "the flight attendants were fantastic"
優點： "Customer service is great."
"Overall experience is good. Except that the one of the assistant ground attendant during my check in is quite annoying when i asked her only one question, something regading the boardong pass. She should be more helpful and accommodating not arrogant."
優點： "The crew was great. I experienced great hospitality."
缺點： "The quality of meal."
缺點： "the seats are not reclined, not comfortable at all"
缺點： "Add a low carb meal option"
缺點： "Lousy food taste bland out of date movies"
優點： "Friendly staff and decent size."
缺點： "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."
優點： "Everything was good but we were not able to select seats on the leg from Tokyo to Nagoya until arrive at check in and by that time all seats assigned and we could not be seated together and had to have middle seats. ANA needs to work this out..."
缺點： "The sound for the entertain in seat 26G never worked....unsatisfactory for such a new aircraft “Dreamliner”, make it a dream."
缺點： "The way they board the passengers"
優點： "I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips."
缺點： "Even so, food can be better. I want more western drama on entertainment."
優點： "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
優點： "Loved from the booking on kayak and all the services provided by the airline until landing."
缺點： "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"
優點： "Really good service."
缺點： "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."
優點： "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
缺點： "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
優點： "Everything was just perfect"
優點： "Food and services"
優點： "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
優點： "The service from the check in to the flight attendants were excellent. both flights were on time and the flights were very smooth."
缺點： "the plains were older and their chairs didn't recline too much, which gets a little uncomfortable during very long flights."
優點： "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
優點： "Very punctual. Service is excellent. I like Tokyo Haneda Airport because it’s smaller and the gates are closer."
缺點： "No complain about the flight and the services."
優點： "The crew is so friendly, planes are nice and pretty good movie selection. They are nicely organized too. All of the American airline companies should learn from them!"
缺點： "Food for vegetarians is not very good. But they certainly feed you a lot."
優點： "didnt make it to tokoyo"
優點： "Friendly staff. English language not too much of an issue. Ample personal space in economy class compared to other carriers."
缺點： "Asian Vegetarian meal not very good. Seems like whichever company they use to buy the food makes a half hearted effort in their selections for the food tray. If you're going to put a couple small pieces of lettuce and a cherry tomato into an already small container and call it salad, why bother? The rest of the meal wasn't pleasing either. The fruit was nearly frozen it was so cold. The entree had a few different things but still a weird combination of veggies."
優點： "Very good experience with ANA."
缺點： "Width of the seat for me was bit tight when in a flat bed position."
優點： "The problem is not that I missed the flight, as I am currently in my way to my destination. The issue was the poor support, I mean is ok I know I didn't make it, but I don't want to hwar what I already know, tell me what can be done... waited 7 hours for someone available... the phone at the counter is useless"
缺點： "What about next time you put more instructions on the counter so that we don't waste hours trying to find a way to contact you..."
缺點： "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."
優點： "The service, our seats, overall comfort and cleanliness of the plane."
優點： "Great layover options. Timely arrivals."
缺點： "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
優點： "Great flight"
優點： "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
缺點： "Nothing in particular"
優點： "There was a delay"
優點： "Good service."
缺點： "Was put on "Standby", even though I was traveling with my teenage daughter, and I arrived more than 2 hours before departure! I ended up getting a seat, but this was unnecessary stressful (there were some seats left in business, so they knew I was going to get a seat eventually. They could have told me I was going to be able to go at check-in)."
缺點： "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."
優點： "the service is good"
缺點： "the seat is too small"
缺點： "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
優點： "Not overcrowded"
缺點： "Short flight, needed to purchase food"
優點： "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."
優點： "The service crew are excellent and very polite. Definitely like the new window feature."
優點： "Flight crew were amazing! Very hospitable and attentive."
缺點： "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."
優點： "The food was great. Very responsive flight crew."
缺點： "Could have been slightly cooler in the cabin."
優點： "I had a long flight and with their hospitality and smile on their face makes me feels relax."
缺點： "Seats in the exit row did not recline, making them uncomfortable and hard to sleep in."
優點： "Very comfortable. Lots of room, wonderful crew."
缺點： "A little light on entertainment choices, the English translations of flight info were pretty rough and sometimes unintelligible. Not a problem on this flight but could be if there was a major delay or something that needed to be communicated."
優點： "The flight attendants are awesome. They are very attentive to your needs."
"As ALWAYS, the seating is cramped. Due. To the fact, that it was a short flight, it was tolerable."
優點： "The crew seemed to make the best of their situation"
缺點： "The airplane was old and very cramped. Needs to be replaced with a more appropriate plane."
優點： "Flight was so smooth"
優點： "The employees were friendly and helpful."
缺點： "We haven't made it to Rochester as intended. It is covid time and our flight had mechanical difficulties. The airlines has provided vouchers for hotel and dinner."
優點： "On time with a very pleasant crew."
優點： "The one gentleman who came to the RESCUE at the ticket counter was AWESOME!!! AMAZING customer service, friendly, and helpful - I had someone else but it was a pleasure watching him take care of others! (He was wearing a tobagan and ear muffs making him look like he had Mickey Ears on!)"
缺點： "Only 3 people handling check in - ALL of the self service machines needed a restock on bag tags so we were all in line for tags and the one attendant at the Bag Drop kept telling us all she couldn’t print tags. WORST experience at RIC in years!"
優點： "Comfy seat, nice crew"
缺點： "Hour delay before departure; 30 minute delay after landing before we reached gate; 15 minute delay to get carry on bags!"
優點： "The crew was exceptional. The seats are very uncomfortable. It feels like you are being packed in a sardine can."
缺點： "The airlines need to take into consideration, the Price that passengers pay for an airline ticket, only to be restricted in those uncomfortable positions on the average of 2 to 3 hours."
缺點： "Certain crew members could've been a bit more approachable and friendly."
優點： "great stewardess"
缺點： "extremely cramped old plane with no wifi. Really folks?"
優點： "There was a hood vibe from crew. I believe the good nature of the crew had a positive effect on me and follow travelers. A pleasant experience."
缺點： "I can't think of anything that would have improved the experience."
優點： "as expected"
優點： "Food was not too bad and I liked that they had snacks/ beverages out near the bathroom area for people to eat/ drink in the middle of the flight."
缺點： "Wish bathroom had been cleaned more frequently. Ran out of toilet paper a few times and floor was wet. My seat was broken so I could not recline back for 17 hours and since the flight was fully booked I was unable to move seats. It made the already long flight even more uncomfortable"
優點： "The boarding process was quick, seats were comfy, staff was very nice."
缺點： "Never made it"
優點： "I was able to finish a movie I started on a different flight and found an additional enjoyable movie to watch."
缺點： "The airplane was uncomfortably hot. The flight attendant apologized and said it would cool off at cruising altitude. It never cooled off. The flight was full and very crowded. I was in the last boarding group even though my seat was in row 17. They required me to check my carryon due to space."
優點： "Stewards were good."
缺點： "Mechanical problems and incompetent repair people who forgot to fill out paperwork delayed our flight by 3 hours. Because of this I almost missed my RESCHEDULED next flight and my bag was gate checked to baggage claim."
優點： "Flight attendant gave me a free beer!"
缺點： "They left our laggage out in the rain at some point of our trip and the contents of our suitcases were soaked. Ruined a dress my wife had planned to wear to a wedding because the red suitcase bled through to the dress. Underwater, etc was soaked. The extent of it we didn't realize until unpacking the suitcases later. Totally disgusted they could have left our suitcase in the rain uncovered (or perhaps dropped them in a puddle)."
優點： "It was an average flight"
缺點： "Delay of 2 hrs and it wasn't due to weather"
優點： "Good legroom on economy"
優點： "Flight loaded on time left on time and arrived on time. Crew were all very nice."
優點： "We left 25 minutes later, but arrived 25 minutes early!! I hVe flown many times and that has never happened!!"
優點： "Entertainment system was up to date with personal screens."
缺點： "Flight was delayed by an hour. The new departure time was moved twice after we were already invited for boarding. Attendants failed to communicate new times or make any announcements absolutely whatsoever. Just stood in line to board for almost an hour."
缺點： "Flight was delayed and I missed my connecting flight."
優點： "On time and no hassles."
缺點： "Uncomfortable old dirty aircraft."
優點： "NOTHING AA IS THE WORST. This is my 2ND AA experience within a 5 month time period and the first experience i tried brushing under the mat as it was bad however this one TAKES THE CAKE"
缺點： "The airport staff after TSA are RUDE! I was suppose to leave from one destination to another, last night. AA rebooked me without my consent and assumed i would be ok taking a later flight 24hrs later. After hassle, i thought i received a perfect flight which would get me to my destination A WEDDING at that in time. However, i have been rebooked over 5x in under 24hrs and still at the airport from 9hrs later! They do not compensate you and do not even extend the offer!"
優點： "The 737 was excellent. Boeing still makes the best aircraft."
缺點： "Being rescheduled from an 0830 departure to a 0530 departure, which meant I had to get up at 0300 to get to RIC by 0400 for TSA and check-in. As originally planned I would have arisen at 0500, still early, but not nearly 0300. The equipment had no individual entertainment screens. So we were stuck with whatever was on the common screen...which was bad."
缺點： "Plane was delayed all day and when we finally boarded we were told it was due to an engine problem!! Not good!!"
缺點： "When will the airlines stop cramming so many people in planes with seats that are too cramped. Especially when you are on a regional flight, with a seat crammed in a corner that does not recline."
優點： "Nothing. Still waiting on New Years to see if AA get us back to MSP"
優點： "I was last getting on the plane and I didn’t want to check my carry-on and the flight attendant found a spot for me! Nice, quiet flight."
缺點： "The drink cart skipped me! I was definitely awake too. When I got his attention I finally got my drink but I didn’t get a napkin or pretzels offered either. WiFi was iffy and never loaded for me."
優點： "On time departure & arrival; helpful staff at check in & at the gate; plane was comfortable."
優點： "Flight attendants were attentive and pleasant"
缺點： "No IFE, bug not a big deal I had my own."
優點： "Nothing. I will never fly American again."
缺點： "Both flights delayed. Over six hours late."
優點： "The pilot was great about keeping us up to date on the possible route change and exactly how long we would be sitting on the runway, new arrival time, etc."
缺點： "We sat on the runway for 35 minutes with no offer of a beverage (though there was going to be beverage service). Then just before take off as the flight attendants were snacking in the back, we asked about a possible drink and they said the flight was going to be too turbulent to serve anything."
優點： "Very friendly staff, clean airplane, great flight! Our original flight was delayed, but we still made it right on time for our connecting flight! I didn't realize when I was booking the flights that American lets you bring a carryon no charge, but United does not. You have to be a "Special" customer with them in order to be allowed a carryon, so we ended up paying an additional $50!!!"
缺點： "I was a little unhappy we were delayed, I had a meeting in Charlotte planned, but these things happen."
優點： "The service and the food was great and getting to watch new release movies was a pleasant bonus"
缺點： "We did not get the seats we purchased but we did get a refund"
缺點： "Sat on the tarmac for 35 minutes without a single announcement as to why there was a delay."
優點： "I liked how quick the flight was to New York"
缺點： "Once boarding the plane and searching for my seat number , all of the cabin went pitch black . The lights went out for not more than a few moments. When the lights came back it was problematic and dim then fully lit to flickering off and on. Whenever it "seems" to have any electrical or mechanical failure. It's natural as a passenger my first thought is it's a Bad omen . I had genuinely lost some faith in the plane ."
優點： "Crew, clean"
缺點： "Flight delayed as we were pushing back from the gate."
缺點： "I was supposed to be there right now, but I'm still waiting in Chicago for my connecting flight to Dayton that was delayed."
缺點： "So delayed that I was going to miss connection to talked my way onto a direct into New York"
優點： "Security checkpoint was very quick, being a Sunday morning, and we departed on time. Everything was very normal."
優點： "Quick flight."
缺點： "Crew was rude and illogical."
優點： "Hot tea to warm me up. Friendly flight attendants"
優點： "My back is probably even more worst than what it is ,I had poor back support...u had to sit up the wholetime and no pillows.Wish you all had reclining seats and a Lil pillow or something.Everytime I travel I'm never comfortable sleeping,if the trip is far."
缺點： "The seats,no cushion ,no pillows."
"Over flight was ok it just sucked you had to download the United app to order food and beer and to watch movies and it would have been great probably if the app downloaded but it didn’t so it sucked not sure of the app was down or too many people trying to download it or what but other then that it was ok the seats weren’t too comfortable but I reckon that’s too be expected only my second time flying the first time none of my flights where on time but this go around they where on time with everything."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "Very pleasant and accommodating."
缺點： "Was late"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Flight departure could have been on time"
優點： "The crew WAS amazing. The seating was a little tight, but ok."
缺點： "For a flight over two hours, a snack would have been nice."
缺點： "Sits not suitable for long distance travel"
優點： "Boarding and meal"
缺點： "Service in first class and the heavy turbulence could of reached a warning from the pilot"
缺點： "Seats are very small, could be bigger and more comfortable"
優點： "ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!"
缺點： "Plane delayed to gate from hangar for mechanical. Flight never took off b/c the mechanical issues couldn’t be resolved; no other planes available. My trip postponed a full day, causing me to lose $500. Really poor to arrive at an airport before 6am and not fly for another 24hrs."
缺點： "delayed. missed my connector and had to rebook to a later flight"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "Flight was so delayed we would have missed our connection and been stranded in DC overnight, so we had to push all our reservations back and missed a full day of our vacation."
缺點： "everything started when we tryed to check in online for our flights with Lufthansa, when we got some errors saying that our flights does not exist. NO Emails, not calls, no messages, no voice mesagges left by the company! -called the client service, located in Philipine apparently, the lady confirms that all our flights were canceled (3), then she hangs off the phone. -called the second time, another lady is rebooking me on a different flight, but she informs me that my husband is not on the same reservation as me, so basically he is in another flight. Eventualy she is changing his reservation as well and puts him on the same flight as me. -waiting for the confirmation email, of course the reservation is just for me, no husband anywere. -called the third time, a nice canadian gentelman informs us that the second flights was canceled so he will redirect us via NJ instead of Washington. -we are rushing to the Richmond airport to catch the NY flight, at the counter they let us know that this flights was canceled and we are back on the DC flight. -when ready to board in the DC flight they are announcing the this flights is delayed from 1:30 pm to 7:30 pm due to weather conditions. -waiting in the line to be rebooked in another flight, after 3 h of waiting they decide they can fly to DC at 4:45 pm, with about 15 people on board."
優點： "The flight going to Newark was cancelled due to the weather. The service person was prompt to changed our flight to Washington, DC."
缺點： "Due to staffing problems the flight going to DC left Richmond 1.5 hours late. The plane left at 4pm and our connecting flight to Rome was starting boarding at 425pm. It was very stressful. I can understand changes due to weather but there is no excuse when it comes to staffing."
優點： "Boarding was seamless"
缺點： "Planes were older and tight."
缺點： "2 hour delay"
缺點： "Personnel were unhelpful and not forthcoming! Very inconvenient with trying to reschedule to the next day! Felt as if no one really cared if we got there or not! No vouchers were offered for hotels or food!"
缺點： "United horrible customer service"
優點： "fast take off and good service."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "Courtesy and smiling faces"
缺點： "So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful. Absolutely no leg room. Much less than most major airlines."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Left on tarmac for 20 minutes prior to takeoff. Late flying into IAD with no guidance from crew or ground crew with very short time to catch next flight. With no info, felt abandoned."
缺點： "Lack of info from United crew."
優點： "The crew was very professional."
缺點： "Nothing, good flight and no problems."
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "We were early getting into the Springs."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "Short flight so little to complain about."
缺點： "Average seats, no in flight entertainment or beverage service"
優點： "Flight was re booked and we got seats on the next flight"
缺點： "Flight was delayed and the plane was waved off from the runway when it landed in EWR"
優點： "Free directv because of the delays"
缺點： "Flight delayed an hour and a half"
優點： "I liked the staff on the DELTA flight I was transferred onto."
缺點： "United flight was delayed by 2 hours unitially, and eventually by 5 hours. Transfer to Delta flight was acceptable but deposited me at the wrong airport! A lot of money and inconvenience and delay after that to get to my destination. And no compensation offered for that!"
優點： "Relatively, on time."
缺點： "The seats were hardest, most uncomfortable airline seats yet. No padding whatso ever. They now have 4 boarding classes plus the 'special' folks. If you drag your bag to the gate , which slows down boarding, you get it checked for free, if you check it yourself at the counter you get to pay 25$ ... Since older people generally do not want to be carrying luggage up the 'stairs and through the Chicago airport', it means they get to pay extra! I think it is age discrimination that all the airlines are doing. Only the young can fly the cheapest."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Staff was courteous and professional. I had a layover and the connection was short but thankfully the staff was helpful. I will continue to do business with united."
優點： "The pilot had an excellent landing in adverse conditiions"
缺點： "The in-flight concessions were extremely poor. The staff were impolite and inconsiderate"
缺點： "We arrived early and then sat on tarmac for so long we were technically late.."
優點： "Movies on personal device"
缺點： "Flights were significanly delayed that resulted in missing connecting flights. During my return trip I ran to make my connecting flight just barely on time and once boarded we sat on the plan for an hour before taking off. Flight to get to Richmond on united was a major problem. I work up with a notification that my flight time had been moved up 2.5 hours ( a problem as I live 2.5 hours away from the airport) I called and they said it was a mistake that I was good to take the origional flight. A few hours later I get a phone call from united asking if I could be at the airport 2.5 hours early. I said unfortunately no because I had already spoken to someone from united and they had reassumed me that the origional flight was still good. She then said if I couldn't make it early it was no problem. So I get to the airport at the origional time after speaking to two different agents who told me this was ok to find the plane delayed and causing me to miss my missed connection."
缺點： "The fact that only one cup of coffee with 2 creamer was the maximum I was allowed. She was no friendly at al"
缺點： "Whers my bag!?!?!"
缺點： "United rerouted us and added another leg to our trip. We never flew Richmond to Denver. We ended up going Richmond -> Chicago -> Denver -> Santa Barbara. This caused us to miss a post-wedding brunch with family that we're only able to see about once every three years. All this after changing our flight out to the east coast the day of the flight (my 8:55pm flight was changed to 5:23pm, and I was notified after 3pm - meaning I had to run out of work early, costing me money, run home to pack, and rush to the airport, only to wait 3 hours for a now delayed flight). The also added another leg to that trip as well (at 3pm, day of). This was a red-eye flight and the last thing we wanted to do was get on and off the plane all night. I will not be flying with United after this trip."
優點： "Our flight went smoothly and we left on time. The crew was friendly and we had no delays this time around."
缺點： "The boarding took a long time and the coffee on the flight is the worst I've ever head. I feel like United gives the bare minimum when it comes to the customers and doesn't really make an effort to do more than that."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "Comfortable seats and awesome crew"
缺點： "No wifi or any entertainment"
每天清潔，並在 里士滿飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 里士滿飛往 台北的機上會提供口罩
從 里士滿飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 里士滿飛往 台北的彈性機票