過去3天找到最便宜的單程機票是美國聯合航空（NT$11,353），最低的來回機票則是美國聯合航空（NT$23,680） 和 日本航空（NT$27,603）。
平均來說，從邁阿密飛往台北市 臺灣桃園國際機場，星期四出發最便宜，而星期日出發則最貴；從台北市 臺灣桃園國際機場返回邁阿密，星期六出發最便宜，而星期四出發則最貴。
優點： "33" seats"
優點： "Typical JAL, nearly everything was fantastic."
缺點： "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
優點： "The seat was very spacious"
缺點： "More space to put things"
優點： "The crew was super friendly."
優點： "On time"
優點： "Seating and service"
缺點： "Flight to Haneda airport not Narita"
優點： "Wonderful crew"
優點： "The food the service and the staff"
優點： "Never problems with JAL"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
優點： "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
缺點： "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."
優點： "The food was good the crew was trying to accommodate"
缺點： "I have a slight gut and the food tray wouldn’t come out on the seat assigned to me. Could have changed my seat would have paid more for it but they said it that wasn’t an option."
優點： "Friendly and helpful"
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
缺點： "The attendants were very pleasant and efficient. I will certainly prefer to fly JAL, especially if you could offer the lower rates. On the down side, it was very difficult to contact their customer service line. However their online help desk was very responsive."
優點： "Everything was excellent crew was very helpful"
優點： "服務 電影 雪糕"
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
優點： "Space between the seats."
缺點： "Color of the seats."
優點： "It was short flight.. I slept good through."
缺點： "BA flight with poorer screens and food than JAL"
優點： "Super cheap. Came with an in flight meal. Kind staff. Great service."
優點： "Best customer service"
缺點： "We had to wait until check in to sit together."
優點： "The on board service was very pleasant. Enjoyed the movies on my seat's TV screen. Enjoyed the food very much!"
缺點： "First time on a 787 so was a little disappointed the economy class seating was still a little cramped, the in-flight entertainment and service made up for it though."
優點： "Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged."
缺點： "Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives."
優點： "The crew was excellent and the gluten free meal I requested ahead of time was the best airline gluten free meal I've ever had!! :)"
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "Once again the service from the flight attendants was perfect."
優點： "Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9"
缺點： "The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand."
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
優點： "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
缺點： "Nothing! No complaints here"
優點： "I really loved JAL customer service at checking counter. So friendly and great customer service I received."
優點： "The flight went well and the 3 meals were interesting. The staff was professional."
缺點： "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
缺點： "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
缺點： "Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area."
優點： "Overall flight was comfortable and staff was friendly."
缺點： "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"
優點： "First time fly with JAL, friendly flight attendants, excellent seat space, would fly with JAL again."
優點： "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."
優點： "They were super considerate the entire flight."
優點： "The 787 was quieter and felt very comfortable. The take off and landing were more smooth than I remember other flights being. The seats were quite comfortable and everything was very nice."
缺點： "too little legroom seating is designed shorter legged Japanese"
優點： "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."
優點： "During the flight the air hostesses we're constantly attending to passengers. Excellent flight."
優點： "I had only 30 minutes transaction time at Busan airport, and was not sure that I could catch my plane. The crew at the airport were very helpful, and a lady brought me to the security gate, and run out and checking in for me. With their help, I was able to catch the planes and arrived my destination on schedule. Thank you so much."
優點： "Everything !!!"
缺點： "Food was very bland"
優點： "Everything! Emirates is the best airline in all categories in my opinion."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Yes, crews and comfort were amazing."
缺點： "Accommodation @ Dubai extra bonus Superb"
優點： "I had the whole row. Food pretty good for economy. Good movies"
優點： "cheuk in 快！吾使等太耐！"
優點： "Very professional and courteous crew..."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "My seat mates were very nice about it when I had to climb over them; the food was fine and the staff all were great."
缺點： "Traveling in economy is torture but then it's over. The sound wasn't working at my seat and I got tired of reading lips on the movie I wanted to see. But reading and sleeping weren't bad ways to spend the time."
缺點： "Very bad service we press the light no one comes and the food is really bad and when I went to go get a cup of tea for my headache the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup we gave you several cups where are they getting really mad at the end we made a complaint and the manager gave me some toys"
優點： "Leg room and friendly staff"
缺點： "Child’s meal does not have vegetarian option, this must be included as it makes not sense in not having this option."
缺點： "Crew some times get angry and work without passion"
優點： "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
缺點： "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
缺點： "The food was appalling and crew service very ordinary much inferior to Qantas. The seats are also uncomfortable"
優點： "The crew was up during the whole trip, offering refreshments and taking a really good care of all passengers"
優點： "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."
優點： "Food was good when we got it."
缺點： "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."
優點： "Besides noted above the arrival on time."
缺點： "Food was not awful and most item not available in Fist Suites"
優點： "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"
缺點： "Service was very poor,. Not enough employees or lack of interest."
優點： "Almost everything !"
缺點： "Had to go and find a steward at one point to find out where my coffee had gone to."
優點： "Food was good"
缺點： "Crew was not so great"
優點： "I have been traveling with Emirates (and only Emirates) for several years. On board crew and food were excellent."
缺點： "Since the air craft was new WIFI was not yet available."
優點： "I loved everything from the food, the crew, the in flight entertainment."
缺點： "I think this is hard to fix which is the comfort level. I was not avale to sleep well as the seats were a bit stiff. But it still one of the better seats I have been on for a long flight."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "The in flight entertainment is as good as ever."
缺點： "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."
優點： "we were travelling with kids. They pulled us from the back and put us in the front since our group of 6 had two small kids. They were extremely nice to us in athens."
缺點： "I just wish there was a snack in the middle of the service."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "Didn't have a good experience in Kenya, not with flight but at the airport. Went through hell. They need to improve on their customer service. I am quite sure I am entitled to bring whatever I want as long as it's legal . But there's lots of corruption and they will mess up your reputation. But at the end of the day they want me to bribe them. I was Really upset."
缺點： "We had several friends who made the same trip on other airlines and were not hassled about visas. We had all of the documentation that we were told to have by our friends and by travel agents... Emirates did not accept this and did not let us travel and refused to refund or change our tickets. Disappointment does not even begin to describe the emotion of losing this once in a lifetime opportunity."
優點： "Excellent service"
優點： "ICE entertainment system was of high quality."
缺點： "First, the seats were very small and uncomfortable. I had trouble sleeping, and, the seat was stuck (couldn't move back). And second, the food tasted horrendous. I have been on many flights, and this was perhaps the worst meal I've ever had. The coffee was bitter enough to make me gag (even after I added cream), and the chicken was flavorless. The boarding process was a mess. It was hectic and unorganized. The flight was delayed an hour, and the crew failed to provide an adequate rationale as to why. Speaking of the crew, they weren't helpful. At one point, I had asked to use the restroom, and I couldn't get in. Again the crew provided no rationale as to why. Then, a few HOURS later, a lady approached me and said I could go "very quickly". This was my first time flying with Emirates and I don't think I'll be flying with them again."
優點： "They were on time and excellent service all the way. It couldn't have been better."
缺點： "not informed flight delay in advance"
優點： "Emirates offers good food, decent flight entertainment options and a friendly staff to cater to passenger needs."
缺點： "The timing of the flight could be changed to a little later, I had to leave home at midnight to make it to this flight."
優點： "Space and the fact that everything worked. Food was excellant."
缺點： "I always like Emirates."
優點： "Crew and entertainment"
優點： "Very organized boarding"
優點： "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
缺點： "I've been traveling for quite some time but it's the first time that I've got sandwiches inboard from start to end on a 16 hours flight. Turkish airlines what were you thinking about? Feeding people sandwiches and water during an 11 hours flight from Miami to Istanbul, are you guys serious?"
缺點： "The boarding to my connection flight failed due to unprofessional behavior of the airport staff. Likewise if many people. They did not allow us to board and closed the flight although we were on time"
缺點： "Turkish Airlines, as always, up to the mark!"
優點： "Crew were excellent"
缺點： "Seats are too narrow, uncomfortable ."
優點： "Fast boarding"
缺點： "A little bit hot on board"
優點： "It was all good"
優點： "Check in process was good, and toilette inside airplane has a little more space, The set each passenger received for long trip was nice."
缺點： "The seats, the comfort on those seats are terrible, very hard to sit for 12 hours and this is unaceptable, food needs to be more vary since passengers are from different countries"
優點： "The food was excellent and the crew was super efficient."
缺點： "Tight bathroom and no leg room."
優點： "Everything! Thanks"
缺點： "Everything was perfect"
優點： "There was a terrible weather in Miami, also the traffic was heavier than normal. my wife arrived to the airport 1hour prior departure, she couldnt get checked in! Even though the floght was delayed 3-4 times For a total of 2 hours! We were very upset since we have a wedding celebration scheduled and the airline showed no flexibility even in situations where the floght was delayed! They charged alot of mone to rebook for the next day"
缺點： "Same problem as the first segment (see above)"
優點： "Great service and brand new plane!"
優點： "Good entertainment"
缺點： "No soap in bathroom."
缺點： "Turkish air had great service, food, entertainment and nice comfortable planes. Left on time and arrived on time. Two unrelated issues at Miami airport they didn't have a separate line for the people holding global entry and at the Istanbul airport no info desks to direct passenger to their connecting flight"
優點： "Planes are clean, crew are remarkable professional and attentive. Entertainment center is comprehensive"
優點： "they do really their best- they have a good standard."
缺點： "english is hard to understand"
優點： "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants. Gave us pillows, blankets, headphones, slippers, socks, ear plugs, an eye mask, and toothbrush and toothpaste."
優點： "N O T H I N G"
優點： "Unfortunately I was extremely not happy with the flight I had a layover for about 11 hours and every time I spoke with a representative they didn't have any new information"
缺點： "The customer service experience along with the unorganized procedure for a delayed flight."
缺點： "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "Two hours delay and lost baggage"
優點： "Happy staff"
優點： "I know it wasn't Turkish Airlines fault, but I booked through Kayak who went through Web jet for the tickets. Webjet cancelled our tickets and never notified me. They never contacted me back, and I almost had to book another ticket."
缺點： "Sears to close too tight"
優點： "Your crewsom"
優點： "The flight was smooth"
缺點： "They had rotten food and didn't even tell us when serving would begin. Also they lost our luggage in spite of having our tag #. How does an airline not put a tag on a bag and give a bagage tag to a customer. ?? And after going on a cruise with one Carry on and everything Lost they don't even give us an allowance or a normal kit for toiletries and no one answers our questions. All the calls go to the call center that has no idea about how to track a bag. There are no managers to help and the customer service stinks"
優點： "Smooth flight and shorter than planned. Good service overall."
缺點： "I liked everything"
優點： "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
缺點： "See above"
優點： "We arrived at the desk and no staff or customers were there. Turns out they don't fly on Thursdays. What? So we rebooked and will fly out tonight. Overall, a huge inconvenience for my family waiting for us overseas. Plus we had to book a place to stay in Miami for the next 24 hours. Whew!"
缺點： "Yes, everything was really good"
優點： "The flight crew on my side was great!"
缺點： "There was one stewardist not on my row but on another row that I witnessed getting very frustrated and was rude with a few customers. It was uncomfortable to watch her be that way. I'm glad it wasn't me but I feel bad for her and the others."
優點： "The flight attendents were very nice & service was good."
缺點： "The seats are cramped in economy, so if you are tall it's uncomfortable flight."
優點： "Great Planes. Good service o the air."
缺點： "Their service on ground needs a lot of work. From luggage check in to attitude of the staff is horrible. Specially in Turkey the service is so frightening that you hope you have your luggage and no need to go to find help. If you need help you are on your own. No one will take responsibility and help you."
缺點： "Flight was delayed by 4.5 hours. We got a few drinks and snacks while waiting. No real information was provided and the flight was delayed by one hour at a time. Kids were tired and hungry. Crew did not help. After a few hours we got some blankets. We had to sleep on the airport's floor. We had to buy food. We did not know what will happen with our connection flights that most of the passengers missed because of the delay. This was a nightmare!"
優點： "Upgraded to business class no problem. Flight attendants were wonderful and very attentive. Delicious food. Chair laid out comfortably into a bed. Best long flight I've ever taken"
缺點： "Nothing bad to say"
優點： "Very nice."
缺點： "The Kate arrival at the final destination."
優點： "Love everything... i was actually surprised... The crew was the bes"
優點： "Food, entertainment, crew"
缺點： "Once in Turkey (Istanbul ) I had to go to a Turkish Airlines customer service kiosk in order to ask some questions about by following flight. One of the ladies in the counter had to be the rudest customer service person I have seen in years. She talked and dealt with people as if they were an incredible annoyance on her life. She will even dismiss you without answering your questions."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "I enjoyed the entertainment in flight movies, food service was good and the seats were fairly comfortable. I wasn't sure what to expect from the airline, I'd never heard anyone who flew with them before but it was a pretty good experience especially being my first trip to Europe"
缺點： "Took a while to board the plane a lot of standing around it seemed for no reason"
優點： "The food and service was outstanding. The pillows and blanket provided were excellent in Economy."
缺點： "Second trip to/from Europe on Turkish Airlines. Overall the flight was quite good and the food, service, and entertainment was excellent. However, the comfort level was the worst. This was mainly because the cabin crew kept the temperature of the plane almost like a sauna. Sweating, opened shirt, rolled up the sleeves, impossible to get comfortable or get any sleep!! The plane just seemed to get hotter and hotter! This was on all four segments across and back! The local flights seemed to be a bit better, and while not as cool as I personally like, they were acceptable. For clarification I am a premier flyer with star alliance, primarily United, and fly close to 100,000 miles per year. To date I have received NO mileage credit for any Turkish Airline flight!"
優點： "DIRECT FLIGHT TO ISTANBUL FROM MIAMI. UNFORTUNATELY I WAS IN A RUSH TO REACH TURKEY FOR A MEETING. USUALLY I PREFER TO GO THRU ROME WITH A FEW DAYS LAY OVER SO THAT I CAN HAVE BETTER SERVICE, FOOD AND PAMPERED TREATMENT AS BUSINESS CLASS SERVICE SHOULD BE. WHO CHOSE THEM TO BE THE "BEST AIRLINE IN EUROPE"?? AS THY CLAIM TO BE!! BLIND PEOPLE??"
缺點： "DAMAGED MY LUGGAGE EXTENSIVELY, THIS IS THE THIRD TIME BY THE WAY), KEEPS REFERRING ME TO AN INSURANCE CO WITH AN E MAIL ADDRESS THAT DOES NOT RESPOND, NO TELEPHONE NUMBER BY THE WAY IS FURNISHED EVEN THOUGH I HAD ASKED FOR, REPEATEDLY. -HAD TO WAIT TO PAY FOR BUSINESS UPGRADE SINCE THERE WAS ONLY ONE PERSON TRYING TO COLLECT OVERWEIGHT LUGGAGE PAYMENTS AS WELL AS UPGRADE PAYMENTS, WHILE KEEPING ME IN LINE FOR 45 MINUTES FOR A BIZ CLASS UPGRADE. AFTER I PROTESTED, A TURKISH LADY SUPERVISOR SMIRKINGLY SAID THAT I HAD TO WAIT IN LINE SINCE THERE IS ONLY ONE PERSON SERVICING! GO FIGURE!. VERY TURKISH APPROACH I WOULD SAY. PASS THE BUCKET.. -NO CONCERN FOR BUSINESS CLASS SERVICE. PLEASE TELL THEM TO GO AND TRAVEL IN ALITALIA, SWISSAIR, UNITED, DELTA, VIRGIN (THE BEST) ,BUSINESS CLASS AND SEE HOW THEY PAMPER THEIR CUSTOMERS FROM CHECK IN, TO GREAT AND AMPLE GOOD FOOD AND CONTINUOUS SERVICE. -UNLIKE THY STALE, FROZEN FOOD. BAD BREAKFAST, NO AMPLE CHESE SELECTION (ONE SLICE WHITE CHESE ONLY), OVER COOKED BAD BURNED TASTING TEA. -SERVICE: THE MALE STEWARD DROPPED SALAD ON THE NEXT SEAT AND IT STAYED THERE FOR 5 HOURS. PICKED UP BY A FEMALE STEWARDESS AS WE ARE LANDING. IF THEY WISH TO USE MORE MALES ON BOARD THEY SHOULD AT LEAST TRAIN THEM WELL. I HAD TO WAIVE AT 3 DIFFERENT MALE STEWARDS AND THEY ALL PASSED BY NOT ACKNOWLEDGING AND I WAS SITTING ON THE FIRST ROW AISLE! THEY ARE RUDE, UNCARING, SHODDY SERVICE PEOPLE.."
優點： "I really enjoyed the service and in flight entertainment."
缺點： "I wish there was wifi"
優點： "Very efficient crew but not very nice."
缺點： "The tv screen was on all night, they could've made it darker and quieter for a night flight"
優點： "I did enjoy all aspects crew, food ,"
缺點： "Bathrooms need to be cleaned more regularly."
缺點： "Wine quality was low. I would have paid for better quality wine. Otherwise the staff was very accommodating and friendly."
優點： "It was amazing in the airline so good, my next fly to my final destination was on the next day so Turkish airline provided free hotel for the night so I won't have to stay in the airport sleeping. Best airline"
"The cabin crew was great to movies were a little old are overall excellent"
缺點： "16 hour delay is unacceptable"
優點： "Seats were comfortable and the way the seats are designed works great if someone on front reclines. It does not construct your legs or space in front of you"
缺點： "A sandwich or something of the sort would have been good"
優點： "Clean plane, organized crew"
優點： "Smooth flight"
缺點： "Everything was fine"
優點： "economy plus legroom."
缺點： "actual reclining seats, edible food, broader movie selection and newer films.,"
缺點： "Server forgot to serve drinks to 3 rows."
缺點： "Flight was good. Since flying is everyday anymore if you want perks you will just have to pay for something more."
優點： "Crew was friendly and had an exit row for more room"
缺點： "A better charging port for the seats. Both of ours did not work"
優點： "Got upgraded to first class"
缺點： "The flight out of Miami was delayed 6 times for a total of 4 hrs."
缺點： "Sits not suitable for long distance travel"
缺點： "Wifi didn’t seem to be working properly. But maybe an issue with my device."
優點： "Flight attendants were older and very professional"
缺點： "Service was terrible, no blanket onboard, wifi was broken, cabin temperature was way too low, feels like around 55f."
優點： "That it got me to Paris safe"
缺點： "No outlets to charge your phone, and the tv played the same movie over and over. The meals were also cheap. Didn't like any of them. Should have flown southwest or delta."
缺點： "The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed."
優點： "fast take off and good service."
優點： "My flight was delayed. So i would miss my meeting in NY Since I would miss the meeting I didnt take the flight. But i have to be in NY for the weekend. So I bought another One Way ticket to NY. But now, I found out since I dindnt take my first leg to NY, united cancel my flight back from NY to Miami! Thats completely unaceptable !!! It happened to me before with American and I could easily take my flight back. I will never fly United again, everytime you have an issue, the only word the attendents know is Unfortunately ... they NEVER help!"
優點： "Crew on board"
缺點： "No chargers at any seat in coach and flight was delayed 2 hours."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "The boy who changed my ticket"
缺點： "My flight was changed and I did not receive an email or any notification. The woman at MIA airport was rude and made it known she did not care. She said it was canceled due to weather, but weather in Chicago was fine."
優點： "Free wifi & drinks, good time and friendly staff"
缺點： "The ride was bumpy (not their fault) and the plane was just loud in general."
缺點： "Was forced to pay for a carry on check in while flight was not full and overhead cabins weren't full"
優點： "Why doesn't an airline do the maintenance changing a tire or refuel before passengers board a plane"
缺點： "No wifi... with the amount you pay for the flight, seems insane you have to pay for wifi too"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Movies on personal device"
缺點： "Customer service, didn't have our seats"
優點： "Landed on time"
缺點： "Had to check in carry on while others were bringing two/three bags onboard. Entertainment was broken. Snacks were mediocre."
優點： "Crew were not very helpful in fact they were actually rude ."
優點： "The seats were very comfortable - there was ample leg room. The attendant that was handing out drinks and snacks was very nice."
缺點： "Flight was delayed, which I suppose wasn't the worst thing. I've had nicer attendants. Many people had to check bags due to there not being ample room in the overhead compartments, however when I was walking to my seat I couldn't help but notice that many people had stored their purses, backpacks, and jackets in the overhead compartments. Many people in the front didn't have anything at their feet which could have saved at least some people the hassel of having to check their bags when they hadn't planned on checking any at all. When I offered this idea to the flight attendant to see if he couldnt possibly make an announcement or if he could ask if anyone could move their stuff he simple answered "Well you know what? No one cares." Although I can understand that must be very frustrating for him and the other flight attendants, I thought the situation could have been handled a little bit better, perhaps there should be a better plan for a situation like this to make sure the room in the overhead compartments is used in the most efficient way."
優點： "In efforts to reduce my carbon footprint and reduce my use of plastic bottles and single use plastic cups, I always travel with a refillable stainless steel water bottle. It saddened and frustrated me when during the drink service portion of the flight the flight attendant refused to serve me water in my bottle, which was clean, dry and when uncovered the brim has the same diameter as the plastic cups used on United flights. First the flight attendant just said that she is not allowed to fill my personal bottle but kept offering me several cups of water instead. When I explained that it wasn't because I was really thirsty, it was just that I prefer to not use disposable cups, she proceeded to tell me my bottle was too big to fill anyways and she couldn't give me that much water. I have never had such an averse reaction to trying to be more eco friendly. In fact people are usually thrilled and applaud the Effort. If this is in fact the United policy, I hope united will reconsider it. Every small effort goes towards making a big impact."
優點： "Boarding went well. Lots of empty seats, so i had the whole row to myself."
缺點： "There was nearly a 3-hour delay because the plane was late arriving from Newark. Take-off was very bumpy;plane dropped and shuddered for a minute or so Considering the small number of passengers, the flight attendants didn't spread their time around any more. Just before the end of the flight, a crew member came offered a glass of water. It tasted so bad that I had to bring it to the back and dump it. The lfight attendant wouldn;t take it' he told me to wait for the next member with a trash bag."
優點： "I loved the Boeing 787 Loved everthing about it."
缺點： "That I wasn't in First class."
優點： "delay after delay, then NO crew to guide us into the terminal?!?! we're getting married tomorrow so this is quite upsetting..."
缺點： "disrespectful of my time"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
缺點： "Poor leg room and elbow room. No drink service just water, unless you were in First Class. I thought I was flying United? Unfortunately the voice of the flight attendant blared through the speakers and she said that there was nothing she could do."
優點： "The plane was on time, the boarding process was fast, and the flight crew was friendly. Since the boarding took place at 5:30am the security line was short, there was a lot of space to wait, and people usually miss the early flights so we had empty seats and a lot of room on the plane."
缺點： "The flight was very cold to the point where several people were asking for a blanket but the crew did not, or could not, provide one and I was even willing to pay. Also since it was a 6am flight they only offered water cups and I would have appreciated maybe juice or coffee since it was almost 2.5hours flying and early."
優點： "I liked that the crew were very helpful, they assisted me to my seat and showed me where to put my bags, It was my first time flying in such a big plane."
缺點： "I didnt like the lack of leg room, I am a fairly tall person at 6 feet 4 inches tall. I didnt think there would have been a difference between economy and economy plus, but economy has barely any leg room and the seats in front of you still recline their seats while you struggle to get seated comfortable."
優點： "I liked that everything was on time and there was no hold ups"
缺點： "Food ...... Did not purchase so can't say anything about it but no one minded if we brought our own. No problems"
優點： "Short flight, polite crew members."
缺點： "Uncomfortable seats, little leg room"
缺點： "Forced to check carry on when they had plenty of overhead space on board"
豁免更改費用。 搜尋邁阿密飛往台北市 臺灣桃園國際機場的彈性機票