優點： "On time"
缺點： "Boarding, crew, food"
缺點： "Food on time"
缺點： "The no"
優點： "Food was good, and offered even on short flights. Crew is very nice"
優點： "crew was great/ airline was clean"
缺點： "the flight from manila to jfk. the security check was 3x. i justthought it was crazy"
優點： "A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience."
優點： "不錯 但臉臭"
缺點： "由於 航空公司的錯誤，將行李唔知送到去邊，要滯留在機場，不單沒有提供任何協助，連問需要等多久也黑面"
優點： "Yes the crew are amazing."
缺點： "seat not comfortable, tray table hard to pull out, flight delayed 2 hours, flight crew didnt have immigration card (therefore had to wait in immigration line additional 25 min)"
缺點： "Never on time. Almst missed connection. Planned on 4 hours. Downn to the wire. Nevermore."
優點： "Friendly crew"
缺點： "Not sure what that sandwich was supposed to be... but it was not good.. some kind of pseudo-Spam."
優點： "Not much. Both flights to and from Manila were delayed. The flight out was delayed pre-boarding by about 15-min and then about 30-min in the plane on the tarmac. Leaving Manila was delayed boarding by about 1-hr and we landed about 30-min late. Philippine Airlines operation has gotten so much worse."
缺點： "Everything. From the chaos at Check-in on the Manila side from the understaffed and overwhelmed employees, to the gate control and communication with passengers at a reasonable time for the delays. Staff at MNL Terminal 2 for PA seem not to care and there seems to be no management that exists."
優點： "Sit is average small"
缺點： "Food was terrible, need to improve for the food quality"
優點： "Yes, my first time Philippines Airlines experience was impressive"
優點： "Yes PAL FA are always excellent and the Pilot Captain n Co Pilot really made us all safe."
優點： "The flight, service, hospitality."
優點： "The crew were pleasant."
缺點： "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun."
缺點： "Service, the seats, the vegetarian food is AWFUL, the entertainment is ridiculous and all around just a horrible experience"
優點： "Flight itself was good"
缺點： "Delay left me with back pain in business lounge. The chairs were really uncomfortable for long stay and left me jet lagged"
缺點： "Extremely bad experience, the airline rejected to issue boarding pass to us without an appropiate explanation. Never take Phillipine airlines anymore"
缺點： "7:55 pilot says we will take off on time at 8:00. Then sat on plane for hour, finally took off at 9:20."
優點： "Serice and selection of in flight entertainment"
優點： "The service on the flight was superb."
優點： "Well I found out they are not accommodating or flexible and denied my request to upgrade to business class at additional charge"
缺點： "Not much to like there"
優點： "Individual entertainment at each seat, the more leg space vs the Airbus."
缺點： "Called for assistance and was ignored 3 times. No one ever came to help. Flagged down an attendant and asked for water but never got a glass. Had to get up and go to the kitchen area to find someone to help me."
缺點： "My checkin luggage with my powerbank and my nintendo switch left controller was confiscated. I only find out when I arrived home and I was very disappointed."
優點： "Great on-board service. Also, the food was very good for such a short flight."
缺點： "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
優點： "Friendly, helpful, and patient are the words that come to mind. And very pretty, if that doesn't sound too sexist."
缺點： "I late only 2 min but can not fight with them"
優點： "It's a Philippine Flag carrier. It's a privilege to patronize our own carrier."
缺點： "No hassles at all. Generally a smooth flight to HongKong."
優點： "Thw flight was on time."
缺點： "None so far."
優點： "There wasn't much about this flight I liked to be honest."
缺點： "It was extremely delayed with no explanation from the crew."
優點： "On time arrival"
優點： "Plane from HNL to MNL is brand new with free entertainment in every headrest. Crew was pleasant and helpful, came by with water often."
缺點： "Food on return flight was terrible. Got stuck with pork selection for first meal, which was extremely fatty. Second meal, pork again, with eggs. Completely inedible. Disgusting, and Im not a very picky eater."
缺點： "it is the worst airline I ever fly."
優點： "The flght is on time nice plane"
優點： "Excellent flight despite 90 minute delay at Vancouver. They emailed and called me several hours earlier"
優點： "flight, service --great"
缺點： "check in --vry problematic."
缺點： "Stinky guy sit beside me but overall good"
優點： "flight update via email"
缺點： "late boarding ground crew not announcing chnages in the schedule no inflight entertainment PAL app does not work propoerly"
缺點： "Pr896 use small flight with 3+3 a row seat. No video or other media service. We onboard after 2 hours later of the original time because the flight is delayed."
優點： "The lemon butter fish was one of the better airplane meals I've ever had. Boarding was quick and smooth. Taiwanese people take the longest of any nationality to board a plane (they have a series of "pre-seating" maneuvers which cause huge backups). Despite this, the flight attendants politely humored them and were not pushy. Had this happened in the US, the flight attendants would have told them to sit down, get out of the way, and do their aisle stretching exercises and random meanders around the plane AFTER all passengers had been seated!"
缺點： "The plane was old and dirty. The flight attendants seemed more interested in gossiping with each other than greeting passengers (though one or two were very good and professional). Only one flight attendant could speak Chinese. This was not a problem for me, though it was for some of the Taiwanese tourists."
優點： "Food was excellent!"
優點： "We got 2 food vouchers one at night, the other early in the morning. However the food establishment was so pricy a chocolate bar was $7 USD."
缺點： "13 hour delay, would not let us go home, would not cancel the flight, instead pushed the boarding time back one hour every hour starting at 4am. Flight was supposed to leave JFK by 11:55pm, we left at 1pm the following day. It wasn't solely due to the weather (we expected a slight delay), but in the morning, plenty of other flights were running regularly, while there were no updates. No one that cared, all the staff just told us it wasn't their fault. (Which is true to an extent), but all so mentioned that they were tired too, and they're exhausted too, which made many people angrier. They deflected a lot of statements."
優點： "Wide seats."