優點： "The whole business class experience"
缺點： "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."
優點： "Smooth boarding"
缺點： "If they could serve a light snack would be good"
優點： "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
缺點： "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
缺點： "Crew miss my drink"
優點： "SQ always has the best looking flight attendants"
優點： "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
優點： "Overall, the staff was amazing, so as the food and cleanliness"
缺點： "The space between the seats in economic seat"
優點： "The crew was friendly"
缺點： "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."
優點： "Super good crew."
優點： "What can I Say. It's Singapore Airlines"
優點： "Nothing special."
缺點： "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
優點： "Crew was amazing"
優點： "Flight time shorter than scheduled. Food good. Crew great."
缺點： "Somewhat limited recent release movies compared to Emirates."
優點： "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
缺點： "Nothing significant!"
缺點： "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
優點： "Best airline I've ever been on"
優點： "Crew will do anything to help"
缺點： "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
缺點： "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
優點： "Comfort n clean"
優點： "Arrived on time."
缺點： "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
優點： "Cabin crew were great"
缺點： "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
優點： "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
缺點： "I will not buy the air ticket from cheap ticket any more."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "The crew was great as usual. The food was good"
缺點： "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
優點： "Extra touches and super pleasant and courteous staff."
優點： "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
缺點： "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
缺點： "Very cramped. Worst leg of the journey"
優點： "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
優點： "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
缺點： "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"
缺點： "I liked everything"
優點： "smooth boarding process excellent enterntainment offered food is also quite good"
缺點： "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"
優點： "Service was great on both sectors"
缺點： "Premium economy seat is still not comfortable enough in comparison with economy."
缺點： "We ask for wheelchair help from Perth to brooome but it was not provided ."
優點： "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
缺點： "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."
優點： "The service is exceptional!"
優點： "Lie-flat seats in business class"
缺點： "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."
優點： "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
缺點： "As always, economy class is getting tighter. But economy here is still better than the western airlines."
優點： "excellent - comfy plane, great service, excellent stuff."
優點： "The staff is amazing and know what parents of bubs need."
優點： "Flight time"
優點： "Food, service"
優點： "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
缺點： "no problems"
缺點： "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
缺點： "Cabin little bit cold"
優點： "Very comfortable"
缺點： "I don’t see anything I didn’t like"
優點： "Friendly staff."
缺點： "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
優點： "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
缺點： "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
優點： "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
優點： "In flight entertainment systems"
缺點： "I had beef with mashed potatoes but I found the beef was quite tough."
優點： "I liked how generous they were with food and drinks"
缺點： "Free WiFi could have made the flight a lot better"
優點： "Salimos a tiempo . El business es muy confortable"
缺點： "La comida horrible . No se limpian los baños"
優點： "Overall a nice and good flight"
缺點： "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
優點： "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
缺點： "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
優點： "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
缺點： "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
缺點： "Nothing. Flight was amazing"
缺點： "Wifi on klm"
缺點： "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
優點： "Services is good ."
缺點： "Food can be better"
優點： "Muslim food"
優點： "Crew good and seat OK but not exceptional for business class"
缺點： "Food was average - main course could have been better. Range of movies ok but not great"
缺點： "All of the less than good, obvious!"
缺點： "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
優點： "Everything works and quick to get to destination."
優點： "Flight arrived on time"
缺點： "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
優點： "The crew were excellent and seats were comfy."
缺點： "Headphones for the entertainment centre.could have been better. Sound quality not great."
優點： "very nice crew"
缺點： "my baggage was lost"
優點： "The crew was pleasant"
缺點： "Baggage checkin & flight boarding was slow & disorganized."
優點： "Crew was great, very responsive and hospitable!"
缺點： "more lunch choices, especially choices without dairy products."
優點： "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
缺點： "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
缺點： "Travelled business class and was ace experience"
優點： "Great plane and staff"
優點： "Crew was helpful and food was very good"
缺點： "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
缺點： "Head support for 6 feet plus people on seats would be good"
優點： "The seat was a little uncomfortable but the crew were amazing."
優點： "Crew was fantastic, seats and entertainment was great. Very good food choices."
缺點： "Everything was very good."
優點： "Nice attention and good food. Plane and seats are confortable"
優點： "Food, entertainment and crew was exceptionally friendly."
缺點： "Seats not great for such a long flight."
優點： "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
缺點： "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
優點： "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
缺點： "The earphones could have worked!"
優點： "The flight was smooth, the service was friendly, and the food with plentiful."
缺點： "Too much activity in the cabin during the flight."
優點： "Everything was good except for the entertainment consul for one of our seats."
缺點： "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
優點： "Crew were great, food, entertainment, seat and everything else was great as well."
缺點： "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
缺點： "Lost all our bags so couldn’t ski"
缺點： "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
優點： "The flight arrived a few minutes early."
缺點： "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
優點： "They considered my reguest of vegiterian food."
缺點： "I have no complaints."
缺點： "My suitcase didn't come with the airline."
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Not enough leg room"
優點： "Nice crew pilot food and beverage"
缺點： "No wifi"
缺點： "wasn't able to take the flight since I missed it"
優點： "Employees were very friendly"
缺點： "The seats were very small"
優點： "Very friendly onboard personnel - I really had kind of homy feeling."
缺點： "Nothing special"
優點： "Comfort was better than on the previous Dash-8. Food was OK."
缺點： "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
優點： "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
缺點： "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
缺點： "Food had only vegetarian choices. No charging place and ambiance was noisy"