優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "They were very supportive. Thanks."
優點： "cheuk in 快！吾使等太耐！"
優點： "Crew was amazing"
優點： "Cabin crew services"
缺點： "Food could have better"
優點： "Nice and clean flight good crew"
缺點： "Nothing as such"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "Everything was awesome."
缺點： "Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack."
優點： "Everything about it"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Ease of boarding, tasty food, and plenty of entertainment."
優點： "great flight service with accommodating staff. in flight entertainment had awesome variety"
優點： "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
缺點： "The food was poor quality, overcooked and even though I'd ordered a vegan meal, did not receive it. Crew was just okay. Completely disappeared after 1st meal; no water/juice service unless you went back to the back and asked for it. Overall was very disappointed based on previous reviews. This was a "meh" mediocre experience!"
優點： "Entertainment via onboard tv is really good and keep you busy during even the longest flight"
缺點： "Crew was not as hospitalitable as they have been. Seems a lot of their crew was flying back and caused them to not be as prompt with regular passengers. They ran out of certain selections quickly."
優點： "as usual the ICE system keeps you entertained"
缺點： "we were greeted by a swarm of mosquitoes and then the flight attendants sprayed bug spray multiple times which was terrible given it is an enclosed space. The mosquitoes never went away so the only reprieve was when we finally exited the plane. Awful."
優點： "Very polite & helpful crew & agents.... both at Dhaka Airport & the flight. Conditions to work in Dhaka Airport are difficult & yet your ground personnel were calm & helpful with a smile on their faces!"
缺點： "Very little isle space!!! Now I know how sardines are packed!! Did you put in more seats? Seems like you have!! With no consideration for the simple, basic comfort of your passengers!! Just because most of the passengers were Bangladeshis you DID NOT have to serve only what was a very poor excuse of Bengali food!! A choice or better quality food would have been appreciated!!"
缺點： "The flight attendances were rude. Lot of mosquitoes inside the aircraft. Mosquitoes were every where. The aircraft were dirty and did not clean. under the seat trash, passenger food table was dirty, I had to ask crew member for napkin to clean. I would not recommend any one to take emirates. certainly i would not fly emirates again."
優點： "Good service upon check in and in flight."
缺點： "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
優點： "Onboard comfort and entertainment system"
缺點： "Boarding from Dhaka in business is worst than economy class from most location. There were mosquitos in the plane, food quality was not thrilling and crew was caring but needs a little more experience for business class."
優點： "The flight was on time"
缺點： "I travelled internationally after 4 years. When I boarded my flight in New York, nobody cared to weigh my carry obs. However at my transit, while I was about to board the next flight, they weighed it and asked me to pay 100$ extra. If the airlines didn't allow more than 7 kilos carry on, they should have weighed it at the beginning of my trip since I had lots of room left in my check in and would have adjusted the luggage."
缺點： "No room to stretch feet out, couldn't straighten legs out. I walked as much as I could, but my ankles and legs were swollen for three days after flight."
優點： "better than super stinky American carriers"
缺點： "everything, food was below average"
優點： "Consistent service"
缺點： "Toilets not very clean towards the end of the flight"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "customercare was good. Thank you."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Timeliness, behavior of crew. Entertainment options were great."
缺點： "Food quality, seat sizes, comfort of the seats is not good. There were belligerent passengers that kept on drinking alcohol on the flight and even lit up a cigarette in the restroom. The persons involved should have been arrested for causing a disturbance on the flight."
優點： "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
缺點： "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
優點： "Great entertainment system. Lots of leg room best airline"
缺點： "Late departure but made up time in flight"
優點： "service was good"
缺點： "Need to improve on the toilet"
優點： "Crew very kind"
缺點： "food not very good"
優點： "I liked the complimentary alcohol, but you had to get up and ask for additional beer /wine/etc...."
缺點： "They need to be better at cleaning up... I had to clear trash from others frequently"
缺點： "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."
優點： "Short flight, excellent service."
優點： "Reservation and boarding process are good. The condition of the aircraft is excellent. Onboard service is also good."
缺點： "The taste of food served was far below standard. I had hard time eating their food. Emirates used to serve better food in the past but in recent time the quality has worsen."
優點： "Crew is very friendly and fast when you turn on the help sig."
缺點： "I can't handle any kind of spicness in my food. I understand you guys try to give out food similar to the place your visiting, but I wish you guys gave out an option of non spicy food just like you do for vegetarians. I would also like to suggest that your crew members come more frequently to give out water. And the last thing I want to say is the most important, Boarding the plane was such a hassle. I would like to suggest that a crew member should come out and organize the way people are going to be boarding. They can say something like, "seats # A-C can you place stand on the left and Busniness Class on the right" instead of having everyone crowd to the front and be pushing each other. Or have those rope lines like they do at banks and make the people form a line."
優點： "I enjoyed excellent service of this airline"
優點： "Overall it's a good airline. Economy is fairly comfortable, great entertainment options, decent food, and the staff is exceptional."
缺點： "Emirates baggage on board policy is a bit strict compared to most of the other Asian and American flights I've been on. Usually I'm allowed a regular carry-on and a personal item (i.e., a small backpack), but Emirates was very strict on the personal items. Personal items are limited to only Business and First Class passengers. Also, they were extremely strict about the size of my carry-on. As someone who has been on 20+ flights in this year alone, few of them being budget airlines (which are generally very strict), I had no issues whatsoever with the size of my carry-on until I flew with Emirates."
缺點： "Crews were rude"
缺點： "Everything was excellent - your system did not register when I clicked excellent for each category"
優點： "All was fine !"
缺點： "All was perfect."
缺點： "Staff tried to accommodate my vegetarian requirements but with limited success."
優點： "Crew good. Seat better than airbus seats!"
缺點： "Seat had no stowing compartmentand no magazine pocket"
優點： "The Crew was amazing compare to the past. Very active with excellent service mind."
缺點： "Just keep the level of service mind like yesterday on flight then Thai Airways will come back again."
缺點： "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me by email so that I can prove it. My email is : email@example.com Thank you. Blessings, MIKYOUNG SEO"
缺點： "The aircon was not cold enough"
缺點： "N/A: very professional crew! The cabin remained clean for the entire duration of each of my 11 hour flights."
優點： "Lounge was great"
缺點： "More space in economy"
優點： "new plan and equipments are good"
優點： "Yes crew was very hosptile."
優點： "Super friendly staff"
缺點： "Less films in German"
缺點： "Delay and the staff not so friendly (flight attend) Halal food have to provide"
缺點： "食物差 設施差"
缺點： "The plane was a very old B777-300 and the air conditioning did not work so the whole flight was very warm. The cabin in general was very dated and cramped. Having flown the A350 to Bangkok which was newer and much better, did not see why they couldn’t operate the flight back on the same platform"
缺點： "Old useless aircrafts"
優點： "Very nice and friendly staff. We were fed a small meal on a very short flight."
缺點： "Ran an hour behind schedule. We boarded on time and then got delayed waiting for air traffic control. Landed about 40 mins later. Considering it an was an hour flight, a little annoying. We didn’t have another flight to catch or somewhere to be, but it could have been troublesome for others."
優點： "Great and friendly people, and was very nice. Great flight."
缺點： "In flight meal was ok. Other than the meal it was nice flight."
優點： "I needed to change my flight and they did it at no extra cost."
優點： "Nice crew. Good food. Arrived safely."
缺點： "I waited in line for 90 minutes to check my bag. Pace of that line moved extremely slowly. I fly frequently. Other airlines are more efficient. Delay 45 Min. in taking off. Delay upon arrival as we waited for what must have been 30-45 min for a people transporter to take us to our gate. I was at the back of the plane and I swear it seemed like they only had one bus making the (long) journey back and forth. All told I arrived over two hours late to my destination for reasons that are likely poor business design. Not a great experience."
優點： "On time and service"
缺點： "Quite a bit odd for food from dhaka"
優點： "Service and entertainment"
缺點： "Not so satisfied with food"
優點： "Staff were very nice"
缺點： "Food, seat, timing, Etc"
優點： "Friendly crews."
缺點： "In-flight entertainment set not working."
優點： "I was given a seat with more leg room. The check in counter staff in Bangkok took the time to offer a suggestion of adequate seating."
缺點： "The seat was a middle seat. Prefer an aisle seat. Crowded flight; no choice available to change to an aisle seat. PTV was old and difficult to set up. The seat next to me PTV was damaged. A sign clearly determine that. Perhaps a review of inventory functions would have improved that passengers experience."
優點： "The crew was very kind and the service lways with a smile. The toilts clean."
缺點： "The entretainment poor. No movie options, just a couple of new movies and the rest old and no good movies."
缺點： "Over all"
優點： "Thai (similar to ANA) provides its customers with REAL customer service while flying with them."
優點： "Crew was very service oriented!"
缺點： "The legroom was horrible."
優點： "Foo was good and staff were very helpful."
缺點： "Movies needs to be updated and new , not dating back decades past!"
缺點： "No wifi"
缺點： "Very uncomfortable seats in business class. Window seat passenger cannot get out without aisle Seat passenger being disturbed Food below par."
優點： "Good boarding procedure except flight was late. Good crew, comfortable aircraft."
缺點： "Bangkok Airport is hot and unpleasant. Flight left about 20 mins late."
優點： "Crew were bright and cheery"
缺點： "Even though a short flight 1 hour 15minutes I am surprised no VOD - not even in business."
優點： "Crew and ground and lounge staff at BKK were excellent and really helpful."
缺點： "Short flight of 1 hour 15 mins but no VOD at all seems a surprising thing these days."
優點： "Fast in flight service and good entertainment options for a short flight."
缺點： "Boarding was delayed about 30 minutes, but that happens with every airline from time to time."
缺點： "The company canceled my booking"
優點： "Good food"
優點： "Food was good, stewardesses were really courteous."
缺點： "Seats were cramped. Boarding was a bit chaotic, flight boarded at 1am but they didn't dim cabin lights at all during the flight."
優點： "Friendliness of staff. Luckily the flight was over after a bit more than 2 hours."
缺點： "Two hours delay without any explanation and heads-up! Lounge Internet not working! Boarding via bus who had to search plane and then dumped all passengers to walk up stairs to the finger dock! Entertainment system in my row not working at all (btw reboot takes 10-15 minutes)! And as highlight: Durian ice cream!"
優點： "Crew and aircraft was good."
缺點： "Flight was late."
優點： "Friendly service, spacious seats, smooth Flying and landing"
缺點： "Online check in was bit of a hassle to find on the website"
優點： "Food was okay and the seats were comfortable. Thats about it"
缺點： "The storage bins for the middle row were so disruptive. Flight attendants were one of the worst I've experienced. They do not smile and speak in a grumpy tone towards some passengers. I even saw one shaking her head in disappointment after talking to an old man who forgot to close the bin overhead. The seat monitor was too susceptible to glare for morning flights."
優點： "Excellent and very nice crew."
缺點： "Dinner was only one piece of pizza That’s it"
優點： "Terrible airline company. It’s a ripoff!"
缺點： "Honesty. Ripoff!"
優點： "The staff was really nice when I asked for the green tea they make sure you get it"
缺點： "Sitting arrangement Was poor. Five of us had five different seat. Missing luggage."
缺點： "The entertainment unit was constantly malfunctioning"
缺點： "The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most"
缺點： "Felt more like a domestic flight than an international"
缺點： "My entertainment system was not working, so was my seatmate's."
優點： "The food"
缺點： "I was given a window seat but without a window. I felt I cannot breath. I saw many empty seats around"
缺點： "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"
優點： "Smooth process all the way from check in to seating to disembarkation"
缺點： "Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel"
優點： "Wonderful Crew- friendly, professional, helpful."
缺點： "Been on time departing."
缺點： "Flight delay announcement could have been made much earlier"
缺點： "Worst business class seat in the air. Departed 90 minutes late due to mechanical issues"
缺點： "Crew service"
缺點： "No seat back entertainment. Very old plane."
優點： "Economy seats arent different from other airlines. Flight was good in general"
缺點： "Transfer desk was hard to find for first timers. Send "ask me" staffs to greet on arrival for connecting passengers or info board will help."
缺點： "Seat, food, service"
缺點： "aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard."
優點： "The hospitality of the staff Smooth sailing process"
缺點： "The food and the seats and leg room is too small especially for larger people"
優點： "Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English."
缺點： "BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless."
優點： "Having 2 seats to ourselves"
缺點： "Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr"
缺點： "The food"
優點： "easy securityand boarding at kl"
缺點： "food bland"
缺點： "I haven't even made it to my destination yet."
缺點： "Delayed for more than an hour.."
優點： "Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes."
缺點： "Connecting Time"
優點： "Lovely people an caring all the way through."
優點： "New plane and spacious."
缺點： "No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it."
優點： "Everything. Just a simple, very short haul flight: nothing too complicated."
缺點： "There was nothing to fault."
優點： "Crew on board did their best."
缺點： "Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry."
缺點： "Food Seats cramped"
優點： "On-time departure and on-time arrival."
缺點： "Perfect flight"
優點： "Very quick transfer of my luggages in KL"
優點： "food was good and overall good economy class flight"
缺點： "distance between rows seems shorter than other airlines such as Emirates"
優點： "Web checkin and Baggage Drop were precise which saved time. Few passengers do not matter these two (2) important features but this is efficiency to a minimum!"
缺點： "Tight seating made it less comfortable than normal, and mechanical issues caused some delays."
優點： "Attendants were kind."
缺點： "Frequent delays to flight timings, and it was hard to find where the flight gate was as I couldn't find one on the screen. It was a little bit crowded. No food was given (probably because it's only 50mins flight but I wished there were snacks or drinks given for us)"
優點： "Easy and efficient boarding"
缺點： "Too hot onboard"
優點： "Service is great..."
缺點： "Not sure why all Sabah/Sarawak gates are at the farthest..."
優點： "The food and check in is better flying from HK to KL.."
缺點： "It seems the crew, in most flights, is always grumpy.. rarely I get service with a smile.."
缺點： "I m dont have my bagage....i sait to long time IN airport and all my médecine ..is inside Nous people replat on page facebook"
優點： "Overall all was good, except the flight been late."
缺點： "The flight was 40 mins late and because of that, I missed my connection from Hong Kong to San Francisco. Your company then offered me and my friend a hotel stay and transportation to and from the hotel., which was good. I appreciated your company taking care of us. However, it is really bothersome to miss an international connection to go home after a long trip."
優點： "comfort and entertainment"
優點： "Attendants were very good"
缺點： "12 hrs in the air!!!"
優點： "Aero bridge availability"
缺點： "Choice to meals like McD mix and match. Can choose other combination of same value"
缺點： "Attentiveness and comfort passenger for any incident."
缺點： "Attentiveness, we were miss for food purchasing was abit rush."
優點： "Quick flight"
缺點： "Water should be free"
缺點： "GROUND STAFF LETTING ME CHECK IN AS I HAD NO BAGS AND WAS GIVEN HALF HOUR TO GET ACROSS 4 TERMINALS TO MAKE FLIGHT. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING"
缺點： "If seats could recline or have a pillow maybe."
優點： "Smooth boarding"
缺點： "Leg room"
優點： "Overall price / value is very good"
缺點： "Leg room is very small"
缺點： "The AC created so much smoke that I couldn’t see the stewardess during the safety instructions"
缺點： "the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone"
優點： "Smooth check in"
缺點： "That the in-flight wifi really is free instead of making the passengers to pay"
缺點： "All good"
優點： "The boarding was fast."
缺點： "Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given."
優點： "No comment"
缺點： "Be punctual."
缺點： "For some unknown reason, Kiwi.com booked this as a self-connecting trip and now my luggage is missing (didn't connect). In addition, they CHECKED IN FOR ME and selected middle seats. I am incredibly unsatisfied with this service and disappointed in my kayak experience as a result."
優點： "Great experience"
優點： "I tried their new selection of meals- butter chicken with rice. It was really good actually"
缺點： "As usual, I don’t really like the non-reclining seats on Airasia flights"
缺點： "Uncomfortable Won't give you a blanket or cup of eatery without making you pay Delayed"
缺點： "We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS"
優點： "Staff were very helpful and friendly. Even let me off some money for a drink"
缺點： "Checking in took way longer than needed"
缺點： "I was sold an empty Marshall 111 box in a sealed Duty Free bag or 136 USD. COMPLAINED WHEN DISCOVER AT HOME THAT NIGHT. SINCE THEN GIVEN THE RUN AROUND"
缺點： "The flight can’t even provide a plastic bag for me to pack my pre order meal."
優點： "The price is very affordable and flight was very good in take off and landing."
缺點： "Seats was very tight and uncomfortable!!!"
優點： "Inexpensive flight, attentive crew"
缺點： "Was taken aback at the baggage fee and the low amount they give you - 12.5kg before charging is pretty low."
優點： "The efficiency and professionalism of the crew."
缺點： "Nothing to dislike."
缺點： "No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in."
缺點： "Never been on a flight before, where the pilot pushed back whilst people were still taking their seats. Not very safe!"
缺點： "Lazy crew"
缺點： "Flight delayed 2hrs"
優點： "Everything is good"
優點： "Nothing I like"
缺點： "Flight delayed, landed at 2.00am+"
缺點： "Always delay!!!!"
優點： "Where is my bag. Please find my bag because many thing inside it."
缺點： "Fail tu makesure customer bag arrival safely"
缺點： "It was a night flight. Inflight light was on almost throughout the entire flight."
優點： "All ok, seriously,stewardesses look great and very charming with her uniforms, very friendly staff"
優點： "Everything was smooth"
缺點： "The short space between seats. Hard to get comfortable without room for knees. Have to pay extra for an aisle even if some are empty. Crew doesn't care."
缺點： "I arrived 3AM at KKIA, expected boarding time is 5.30AM but check-in counters are not open until past 4AM. Already 4.30AM but there was still only 1 person at the counter. Not enough instructions for self-service but no one on the floor to assist people. Arrived at my gate 15mins before boarding time. At the gate, they put up both TPE and HKG boarding information which confused the passengers."
優點： "This is now our airline of choice between KL and Singapore and the next time we fly to Australia we will try flying with Air Asia. It was a very short flight so entertainment was not provided, and we were perfectly happy with that. Very reasonable fare. All staff were charming and very helpful. Highly recommend."
缺點： "Flight delay for almost 4 hour"
缺點： "Worst experience. Flight delayed more than 4 hrs and staff. Couldn’t accommodate us. Please make announcement that names must be given to accommodate people if you guys going to place people in such a way. Do not make us wait and finally say no more flight. That’s absurd."
缺點： "All ok"
優點： "Clean aircraft"
缺點： "Two flights in a row behind schedule ; messed up my vegetarian pre ordered food selections in both flights"
優點： "Overall in flight experience quite good."
缺點： "Flight Delayed twice for boarding to and come BKK. Abit disappointed for not time. As.it ruined my initial planning and wasted so valuable time to visit new exploring place in bkk."
優點： "Everything was great"
缺點： "The head stewardess pronounced a few words wrong"
缺點： "Aircraft arrived slightly late"