每天清潔，並在 路易斯維爾（肯塔基州）飛往 台北市的機艙內安裝HEPA高效濾網
優點： "Jason the flight attendant made the flight very enjoyable and pleasant. I was a bit sad saying good bye to my family but Jason’s upbeat-positive energy brought so much happiness to my day. Exceptional employee! Thank you for hiring such a kind spirited person!"
缺點： "101% satisfied with the flight! No issues!"
優點： "I was in first class this time. The seat was comfortable for the flight of roughly 2-1/2 hours. We were served a continental breakfast that was filling and healthy with cereal, fresh fruit, Brie, soft crackers and yogurt. I'd rather have something simple but satisfying than something overcomplicated and possibly not that good. The crew was polite and efficient. I did have to use the lavatory at one point and I was happy that it was clean."
缺點： "The entertainment system was down, but it wasn't American - it was gogoflight or whatever it's called. I ended up listening to my Audible so it turned out alright, but on a 2+ hour flight, it could have been frustrating."
優點： "Fast boarding"
缺點： "There was no service at all outside of first class. There was garbage around my seat. Small seats even in extra space seat"
優點： "Nonstop flight!"
優點： "Modern aircraft."
缺點： "Leg room, especially for a 6’3 person in the middle seat."
缺點： "We had to wait for a flight attendant in Louisville going to Chicago, which made us a little late to OHare. Then we had to wait at OHare for another plane to leave. I ran from the one set of gates to the other, but I missed the boarding, even though the plane was still there. I was extremely disappo"
優點： "Gate folks were professional in spite of late incoming flight causing late departure, late on a Sunday night, and full load of home bound passengers."
缺點： "Again, horrible seats. Could actually feel and see the support bars. Come on AA this is not hard."
優點： "Would’ve loved if the flight from Louisville to Charlotte weren’t delayed 2 hours for mechanical reasons!"
缺點： "The flight could’ve waited for us instead of leaving on time for Allentown!"
優點： "They had the decency to book a hotel after delaying the flight so long it made many people miss their connecting flight."
缺點： "Being more considerate to the customers and not changing gates last minutes or delaying the flight an hour before take off. Also not sending ones luggage on a later flight then having to wait to pick it up and find out it never arrived after you go speak to costumer service. Worst service ever!"
缺點： "I was bumped off the flight due to weight restriction and moved to a flight 6 hours later, it only took me 4 hours to rent a car and drive home. I am a 210 lb 6ft tall male. I was not the reason for the plane being over weight, I was there before boarding took place they didn't ask and I didn't fly."
優點： "The boarding experience was quite smooth. The flight itsekf was very good. I must commend the piolots for doing a wonderful job."
缺點： "I didn't like the fact that I paid for extra leg room and had to board with Group 7. I think that was ridiculous. I was unable to connect to gogo in-flight internet network. It was the second flight in which it was not available."
優點： "Friendly crew, excellent food options, very clean cabin."
缺點： "I had to pay for water."
優點： "Everyone was helpful and fried. They did a real good job of moving people thru security fast. They processed like 150 people in line in about 10 minutes."
缺點： "We were delayed out of Chicago almost an hour because they had to scrape ice off the wings. I really stressed over possibly missing my layover. I ended up having to race to the it terminal in 10 minutes. I checked my bag because they said they were running out overhead space and then they went and put my bag on a LATER FLIGHT so I still don’t have my bag"
優點： "No hassle boarding or deplaning"
缺點： "Cramped seats. I am a loyal JetBlue customer, the seating consistently better than the major airlines."
優點： "Nothing, this was a miserable flight."
缺點： "Gate at Philadelphia was tiny with not enough space for everyone on the plane, it was a 6 hour flight and no snacks beyond pretzels were available-not even for purchase. I'd just come off an 8 hour international flight where I was provided lunch, ice cream, a pot pie snack and frequent beverage service. Somehow as soon as you are flying domestic on a slightly shorter flight American Airlines thinks its okay to treat customers like garbage-nothing but some sad pretzels and 2 rounds of drink service was provided for a 6 hour flight. The seats were super uncomfortable with no head rest, no personal entertainment devices were provided, and there was no general entertainment for the whole plane-seriously I've never been so bored. I would have fallen asleep from boredom but the seat was too uncomfortable so I couldn't even do that. The plane landed in Seattle but sat without unloading passengers for 20 minutes because the gate crew wasn't ready. We didn't get our checked baggage for over an hour after landing. When asked, customer service reps said that the S gate was far from baggage claim-seriously I'm not sure how that is a reasonable excuse. Other airlines arrive into S gates and have timely baggage claim service. American Airlines has no standard for timely baggage claim service like other airlines (Alaska) so there were no repercussions for such late baggage service. We left the airport with our luggage over 90 minutes after the plane landed. The entire experience is just another example of American Airlines of why the terrorists won't even fly American Airlines. I was seriously disappointed to find out that the British Airways flights we booked were operated by American instead of BA crews. I seriously will never select this option (or fly American) again if I can help it."
優點： "On time boarding taking off and landing in Grand Rapids. Crew was very nice and let me keep my whole can of soda."
缺點： "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"
優點： "SJU counter crew, in flight crew and flight was SUPER on time!!!"
缺點： "Nothing wrong."
優點： "Time of flight and on time flight"
缺點： "Lack of gluten free snack Cramped knee room"
優點： "Did not even have food for sale was given a cookie for 4 hour flight and food services at airport was closed so this was pathetic and miserable finally three immigration officers for 4 international flights so we waited for 2 hours"
缺點： "The whole trip was miserable..., flight attendant and pilot were the only nice thing about this trip"
優點： "Quick, efficient"
缺點： "The food was cold and and had no taste."
缺點： "Made us wait over 2 hours on the tarmac before take off inside the airplane."
優點： "it was a bit bumpy all the way to NOLA, but we still got drinks and snacks, and flight attendants were very nice"
優點： "The crew were friendly and did their job effectively"
缺點： "Lack of seat space Planes seemed old Minimal overhead storage room—carry on fits all other airlines overhead but struggled to get bag in compartment Also, no help from crew with this Seats recline nearly into lap of person behind"
缺點： "Departed late and missed connection due to an overage of fuel. The crew took an additional 45 minutes to defuel the plane of 8000 gallons. Wth?! Have to stay overnight in Chicago now."
缺點： "After being delayed without any explanation, I was told that I would not have my purchased 1st Class seat. To add to that I received no service In economy."
優點： "Getting home on time"
缺點： "not enough leg room"
優點： "La organización para abordar y salir del avión es excelente. Muy buena atención de los empleados. Avión limpio y con opción para entretenimiento y cargar los equipos electrónicos. Muy buen vuelo."
缺點： "Nothing bad."
缺點： "I don't like the fact that American Airlines try to get me to put my small carry on bag below both ways in the cargo area it is against FAA to have batteries down there. I have 30,000.00 in cameras and they tried to get me to do this both times saying the bag will not fit. The Flight Attendant each time say that it fits JUST FINE! I'm going to try to avoid American Airlines as much as I can!"
優點： "My flight wasn't completely full, so I had a row to myself. The pilot was excellent; takeoff and landing were very smooth."
缺點： "I had to gate check my luggage because of the small plane size. Had I had a shorter layover this could have caused an issue for me."
優點： "A flight that actually had extra seats? I couldn't believe it. Plus the entertainment options made the 8 hour flight "fly" by (no pun intended)"
優點： "It has been a good experience! Kayak kept updating me about gates and terminals for my connecting flights..."
優點： "Quick boarding"
缺點： "No food or beverage service"
優點： "This wasn't a British Airlines flight! We ended up being on a crappy, ancient American Airlines flight instead of the BA flight we had booked. It is very duplicitous to purchase a ticket for an airline with a great reputation and end up on a genuinely lousy flight on a totally different airline (especially one like American, that I would never book!)."
缺點： "This was my first time flying First Class. Not only was my flight delayed but everything was changed last minute. My seats, layovers, EVERYTHING! I was better off paying for a regular seat. I'm a young African American and the stay treated me as if I didn't belong in First Class! Not to mention the last time I flew into LAX American Airline lost my luggage! I have proof to show! Absolutely ridiculous!"
優點： "Why would a jet this size wobble all the way across the Atlantic! The pretzels were even stale, and they served a "pizza" that was a stale mini loaf with sauce and a little mozzarella. People were starving when breakfast was served. The thermostat fluctuated from horribly hot to freeing - for 14 hrs. The crew slammed things down on table trays, grumped, were giving harsh orders to patrons rather than gently directing them. These ladies do not enjoy their job. I am done with Delta. We were also an hour late taking off due to a door on a cargo hold not closing. I was embarrassed that our Aussie friends experienced this as their first American flight."
缺點： "Food, attitude of flight attendants, comfort of cabin. Pilot took charge of thermostat issue and kept us informed in a friendly manner regarding the status of our take off and flight progress."
優點： "Everything was fine except it was inexplicably late!"
缺點： "It was over 30mins late for no reason!"
優點： "Courteous crew, easy experience smooth "get in and get out" process"
缺點： "Flight was late due to weather but that's beyond anyone's control obviously"
缺點： "Staff behaviour"
缺點： "No wifi nor power outlets. The entertainment was okay at best."
優點： "Equipment was an A330. I was seated in Row 11 and had priority boarding. As a result, I had considerable leg room and not trouble finding overhead space. Seating in the back has several inches less "pitch" between seats. A330s provide a very smooth ride."
缺點： "Food: Salad was good, you could taste the arugula. Chicken, once you scrape off the barbecue sauce, was decent. The rest of the lunch did not seem worth eating. The best option if you are hungry is to either eat in the terminal or bring something you do enjoy with you. The movie selection had nothing you likely have not seen already. Be aware that sometimes PHL moves slowly. We waited over 5 minutes for the plane door to open. Bags took about 40 minutes to come up. There were no lines at immigration. Connecting in less than 2 hours can be iffy."
優點： "On time. Good leg room."
缺點： "Valet flight, i.e. even normal sized carry-on cannot be stowed above the seat We arrived at the gate 20 min before departure, due to TSA delays. But they closed the door and no one was around to even talk to. At least they put us in the next flight.... Still, as we're not checking in any bags, they could have let us in."
優點： "There were several empty seats on the flight, and Evelyne was very helpful in reseating me to a seat where I had enough room to use the in-flight wifi and work a full, productive day (without a seat in front of me obstructing the use of my laptop). She's the epitome of customer service."
優點： "Every thing."
缺點： "All good"
缺點： "Flight from San Antonio to Dallas had an excellent entertainment selection and entertainment system, despite being an hour flight, but the flight to Madrid was far more lacking."
優點： "The flight attendants were great, and the plane wasn't completely full so there was a little room to stretch out. And you'll never hear me complain that American Ninja Warrior is on tv."
缺點： "The plane was late, and I had a connecting flight. Luckily I made it in time, but my connector, despite also being American Airlines, was in a different section of the airport. And the seat was really uncomfortable when sat in for two hours."
優點： "Good crew"
缺點： "No wifi"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "The WiFi did not work the entire flight (4 hours from Chicago to Seattle) and despite passengers inquiring multiple times, we were never informed whether to expect it to start working or not. Streaming TV was also poor quality on the United app."
優點： "The crew was friendly and helpful."
缺點： "I have no complaints!"
缺點： "Sits not suitable for long distance travel"
優點： "Crew amazing, smooth flight and on-time"
缺點： "Legroom and the fact that there is even s lower version of economy now! Yikes"
優點： "On time departure & arrival"
優點： "Pleasant flight crew and comfy seats, even in coach."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "It got me home"
缺點： "I got bashed by the cart many times"
優點： "They did allow myself and children to board earlier 5/4."
優點： "fast take off and good service."
優點： "Legitimately, nothing was liked."
缺點： "My plane broke, worked multiple mechanicals, returned to the gate, my severely delayed departure caused all my connections to be missed thus creating more compounded issues. HUGE HUGE headache. Almost forgot, I'm still missing my luggage 2 whole days later."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "The space on the plane, we left on timeand arrived early and I was able to sit by myself."
缺點： "One of the stewardesses spoke very harshly to me. I felt very embarrassed and offended."
優點： "At least UA rebooked me next day no charge."
缺點： "Had to cancel trip until next day due to initial flight so delayed I would have missed connection in Denver. Since UA claimed was weather related, I woulda been responsible for hotel."
優點： "Arrived early!"
缺點： "The delay!!!"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "Cancelled the flight two hours before departure. Weren't apologetic."
缺點： "Had to pay for entertainment. This was my 50th flight this year and first time any airline has no free entertainment. Probably will boycott united on future flights"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "Good flight"
優點： "Polite and friendly staff."
優點： "I overslept my flight and United was able to find the next available flight into Denver which helped me tremendously. The guy on the phone was very pleasant and helped so much."
缺點： "Boarding was disorganized and hard to understand. Flight was delayed because of paperwork that wasn't signed, which caused me to miss my connecting flight."
優點： "There is no food essentially. No entertainment unless you have your own electronic hand-held device."
缺點： "See above."
缺點： "The plane wasn't very clean. And I might have liked another option besides a weird trail mix for a snack."
缺點： "It was freezing on the plane."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "Seats are too close."
優點： "The Embraer ERJ-170 has comfortable seats!"
優點： "Movies on personal device"
缺點： "More leg room"
優點： "Drinks in flight movie"
缺點： "There was a delay with the flight. I wish there had been earlier communication about what was going on, i.e. Why it was delayed, how long will the delay be."
優點： "The seats were comfortable and spacious place were awesome :) The snack was very good, the best I had so far while flying. Service was great :)"
缺點： "I didn't like that because I was 4th group to get in the plane, all the space above my seat was full and I had to go put my carry-on quite further down. It didn't cause me any problem because my connection flight had a long layover, but if had not been, I could have been late."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "I was very nervous, but the flight attendant made me feel at ease."
優點： "On time!"
缺點： "Old plane- lots of noises/raddles. Flight attendant not especially friendly, but that's ok? Wish United went direct from Louisville to Ft Myers. Need to add trip to Frequent Flyer Account"
優點： "Flight crew was great. Easy, quick boarding."
缺點： "$25 for the first checked bag is a ripoff."
缺點： "Held up at check in because of understaffing. Long TSA line. When we finally got to gate wouldn't let us board. Then agent was extremely rude about putting us on a different flight. Have always flown Delta and am sorry I ever strayed. It will never happen again."
缺點： "storm was coming over and they boarded us anyway. sat on plane for 2 hours almost lost my mind. finally let us off. honestly would have appreciated them being honest and telling us that we would have to wait until the storm passed which was about 4-5hours. not knowing what was going on killed my positive experience. i know the weather does not affect how you all do your job-- the crew was great. just a really bad experience wish they could have been more up front."
優點： "service was great"
缺點： "I didn't like the 5 hour delay... Neither did any other United customer as it seemed like every single flight was delayed to everywhere for only united airlines"
優點： "The personnel were attentive and polite on the flights"
缺點： "Both going to Eugene and returning the plane was dirty, crumbs and dirt on the floor, garbage/trash in the seatbacks...very poor standard How do you people live with yourselves,?this was a substandard experience for a substantial amount of money."
每天清潔，並在 路易斯維爾（肯塔基州）飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 路易斯維爾（肯塔基州）飛往 台北市的機上會提供口罩
從 路易斯維爾（肯塔基州）飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 路易斯維爾（肯塔基州）飛往 台北市的彈性機票