每天清潔，並在 費城飛往 台北的機艙內安裝HEPA高效濾網
優點： "Love everything"
缺點： "Very good airline except for the fact that the staff at Narita airport."
優點： "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
缺點： "The movie selection and meals were not bad, but I've had better on other airlines."
缺點： "Movie selection"
優點： "I had a nice exit row seat so that was nice"
缺點： "The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long"
優點： "All of the crews were polite and friendly, and the food was tasty."
缺點： "If there're more variety of movies, that would be great."
優點： "The crews were very kind and helpful."
優點： "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
缺點： "I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying."
優點： "Food was good. Good leg room. Smooth flight."
優點： "The crew"
缺點： "The foods could be better not up to the standard of EVA air on economy class"
優點： "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
缺點： "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
缺點： "Please contact me immediately!"
優點： "Hands down Jal is the best airline japan has to offer!"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
缺點： "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"
優點： "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
缺點： "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."
優點： "I have flied to and from Japan many times with many different airlines. This flight was my favorite."
優點： "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
缺點： "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
缺點： "Double standard"
優點： "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
優點： "服務 電影 雪糕"
缺點： "The crew kept accidentally bumping my chair and never apologized"
優點： "Thier food tasted excellent!"
缺點： "Wish there was a vegetarian option too."
優點： "I love JAL! The customer service was top notch, the food was delicious, and it was very spacious for economy."
優點： "The courtesy and professionalism is a 10."
缺點： "Checking in with Japan Airlines was a serious hassle. I had my e-ticket but they kept asking me if I had already paid. The flight was apparently overbooked but than at the last minute, they gave me and my girlfriend seats separated from each other. I sat in the back, she sat in front. The tickets also had trouble scanning and kayak isn't a known agency."
優點： "Nice and quick flight, had a free space next to me on plane"
優點： "Everything was perfect! Thank you for a great experience!"
優點： "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
優點： "The plane offered a variety of channels and movies. The seats were comfy and the staff were very informative and friendly. Overall, I had an excellent experience"
優點： "Everything was good, solid across the board. Nothing to not like. I especially liked the legroom in economy. Probably the best legroom I"ve had in economy."
優點： "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
優點： "Everything from delicious Japanese cuisine to attentive and courteous customer service from ground crew to flight crew greatly impressed our family. Being able to fly to Haneda is even better. We plan to fly JAL from now on."
優點： "JAL is the best airline I've ever flown."
缺點： "Food isn't to my liking but was good."
優點： "The cabin crew is very nice , pleasant & the captain did a great job!"
缺點： "Maybe a change in your food menu that you can include some continental items."
優點： "Excellent service"
缺點： "Not a lot of vegetarian options"
優點： "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
優點： "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
缺點： "Long, long flight, not much leg room."
優點： "I loved the crew, for the most part the food, and the large screen to."
缺點： "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."
優點： "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
優點： "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."
優點： "An airline that thinks about consumers and then delivers a premier experience. Fly no one else to or from Japan."
優點： "Customer service was awesome and the food was good"
優點： "It seemed more spacious. Food was pretty good."
缺點： "Very slow boarding process in Itami"
優點： "Friendly crew, great access to a variety refreshments, robust entertainment library."
缺點： "No suggestions."
優點： "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
缺點： "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
缺點： "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
缺點： "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
缺點： "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
優點： "Fast boarding"
缺點： "Slow in refuelling, got us delayed for 40-"
缺點： "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
缺點： "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
缺點： "I was seated next to the restroom, which is not a pleasant experience for an international flight."
優點： "The crew is really welcoming"
缺點： "The seats are too narrow and a bit too hard"
優點： "Everything was smooth and effortless."
缺點： "Can’t think of anything."
優點： "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
缺點： "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
優點： "The crew"
缺點： "Seat comfort"
缺點： "Flight cancelled"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "very attentive crew"
缺點： "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
優點： "The flight arrived a few minutes early."
缺點： "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
優點： "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
優點： "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
缺點： "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
優點： "The service"
缺點： "The food."
優點： "They considered my reguest of vegiterian food."
缺點： "I have no complaints."
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Crew where awesone and the choice of entertainment was fantastic"
缺點： "Seats way to close together"
缺點： "Very slow service at checkin, was not even available when I arrived at the airport"
優點： "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
優點： "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
缺點： "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
缺點： "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
優點： "Friendly in-flight personell"
缺點： "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
優點： "Left ontime and service was excellent."
優點： "Very friendly crew going out of way to assist in making trip comfortable"
缺點： "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
優點： "Sandwich was incredibly tasty (although not much filling)"
缺點： "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
缺點： "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
優點： "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
缺點： "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
缺點： "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
缺點： "Boarding was a free for all. The travelers did not pay attention to the priorities."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
缺點： "Flight was delayed due to weather in Amsterdam area"
缺點： "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
優點： "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
缺點： "Nothing to be honest . All positive."
優點： "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
缺點： "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
優點： "Easy boarding, plenty of room"
缺點： "Two hours delay in the start."
缺點： "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
優點： "Great food"
缺點： "Sears we're toooo small"
缺點： "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
優點： "Food and staff were great"
缺點： "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
缺點： "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
優點： "It was very comfortable"
缺點： "The crew was great"
優點： "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
缺點： "They didn't give any napkins out with the food which was weird."
優點： "Average service and food quality"
缺點： "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."
優點： "Crew was ok. The basics. No issues."
缺點： "WiFi and better entertainment"
優點： "The crew"
缺點： "The delay and the seat comfort for purchasing the main cabin seats was not as expected."
缺點： "Only half the crew worked"
缺點： "Nobody gave us an explanation on why it was late"
缺點： "Never taken!!!"
缺點： "Still waiting to get to the terminal."
優點： "I liked the overnight trip. I got to sleep. Great crew. Not alot of passengers."
缺點： "Had to pay for snacks and tea."
優點： "The crew was fantastic. Enjoyed the Free movie options."
優點： "All American Airlines employees were very polite and very efficienct. My travel plans went off without a hitch."
優點： "Crew was nice"
缺點： "No WiFi"
優點： "Crew and promptness"
缺點： "No entertainment for each seat. No cellphone charger."
優點： "Good crew"
缺點： "Very dark and hard to see entire trip Overhead lights too bright and aimed at odd angle"
缺點： "Provide food would be better"
缺點： "It was cancelled"
優點： "The landing was great!"
缺點： "Crew not very friendly but thats normal in AA"
缺點： "Crew was rude."
缺點： "Most disorganized boarding ever seen. cabin crew disengaged. food average."
優點： "good timing"
缺點： "snacks and beverages..."
優點： "Helpful crew"
缺點： "Would have liked to be able to power up digital devices"
缺點： "Same as above"
優點： "Safely took off, flew, landed. They gave a biscoff instead of bland pretzels"
缺點： "Couldn't understand pilot."
優點： "Nothing absolute nightmare .. no water .. are you serious"
優點： "Service was excellent!"
缺點： "Staff was not friendly at all"
優點： "Easy to get on and off"
優點： "Everything from seat size, staff, free wifi etc"
優點： "The attendants were helpful and Kind"
缺點： "Prices, again."
缺點： "Waiting on the tarmac to move to the gate for 30 minutes. NEVER AGAIN, I AM THROUGH!!!!"
優點： "Entertainment and crew"
優點： "See above"
優點： "Everyone was helpful and friendly. It was my first trip, and I would do it again."
優點： "Everything was amazing"
缺點： "Obama ground stop in Philadelphia. No one knew in advance? seating very cramped. Entry to aircraft looked dangerous. It would be easy to fall to the tarmac. Very kow railing."
優點： "Did not travel from Phillies to Minneapolis. Due to change in program."
缺點： "delay missed my connection.."
優點： "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
缺點： "Very tight/small & crowded waiting area."
缺點： "The entertainment screen for seat did not work. A crew member indicated that he would try to fix it, but he never reappeared and nothing was done to alleviate the problem. They could not have cared less."
優點： "Efficient. Got to destination on time."
缺點： "My tv screen was not working. I asked four times to see if it could be fixed. Crew could have cared less. Crew seemed a bit rude overall."
優點： "On time"
優點： "Engaged with customers no matter the seat preference"
缺點： "Boarding system not good !"
缺點： "Always delayed"
優點： "Boarding was quick and got there on time to make connection"
缺點： "Nothing it was fine"
缺點： "I wasn't allowed on"
優點： "The Professionalism"
缺點： "There is not nothing to say"
優點： "Fast, easy"
缺點： "It was all good"
缺點： "Boarding and ticketing process"
優點： "Crew was amazing."
缺點： "It would have been nice to depart within an hour of my original time."
缺點： "The plane was extremely full. No chance of social distancing."
缺點： "Seats need to be bigger (wider)"
優點： "The text messages from United"
優點： "First flight I’ve been on where United airlines has adequate leg room for a tall person. A newish airbus plane. I’ve been avoiding United for a number of years cause their planes tend to be very uncomfortable for taller passengers. This is the seat spacing that all airlines should have."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
優點： "Empty plane personal seating everyone"
優點： "Minimal turbulence"
優點： "Friendly staff and efficiency"
缺點： "None that I can think of"
缺點： "The waiting in the lobby."
優點： "fast take off and good service."
優點： "Everything was on time and it was a good flight"
缺點： "Plane was in poor condition. Made loud beeping noises during final part of flight. No power outlets at seat."
缺點： "4 hrs late departure - missed my appointment"
優點： "The people were all very nice. The plane was top-notch. Would definitely fly with them again if I had the opportunity."
缺點： "The boarding lasted much longer than I had anticipated. I was also not informed of when my group was boarding at the proper time."
優點： "Everything! The flight left on time and landed early. Service was great and the staff was super."
優點： "Well organized."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "a little bit more foot-room than my previous flight on a different airline."
缺點： "Uncomfortably warm!!"
缺點： "The plane got delayed by more than 3 hours!"
優點： "I was able to move my dear and get better leg room. Really appreciated that!"
缺點： "Teeny snack."
優點： "It had movie screens quite old but better than none"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "Just give free wi fi already"
優點： "Movies on personal device"
優點： "service on time"
缺點： "snacks very little amounr"
優點： "I fly weekly, but try never to book United because there are always issues with my support animal. Without fail, regardless of the city, the agents at check-in do not know what to do. Each time I'm met with annoyance at having to check me in, and I usually end up calling either the disabilities desk and handing the agent my phone, or asking for the CRO. I have to leave an extra 45 minutes to accommodate flying United every time -- ridiculous. This time I also got a load of unprofessional gate agents cooing and awwing at my my support animal, and trying to pet him. When this happens I always simply state, "please don't" and this was key with rudeness as well. United please provide us with more professional and adequately trained staff at the airports. Once we're on the planes it's fine. But you seem to have VERY low hiring standards for airport staff"
優點： "My flight stopped for over 2 hours for refueling which caused me to miss my coneccting flight, plus 2 other reschedual flights. Then no one would accomodate me on account of this. Never flying united again"
優點： "All good, no complaints!"
優點： "Everything went smoothe!"
缺點： "Not 1 thing."
優點： "Crew was great"
缺點： "Great aircraft!"
缺點： "Delayed 3 hours"
缺點： "The tv kept shutting on and off"
優點： "The leg room"
優點： "Free beverage and snack. Flight attendants were nice."
缺點： "Sat inside the airplane for more than an hour! It was horrible. Why have the customers board the aircraft when crew members know that we're going to be delayed due to weather?! Ridiculous."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "The crew was nice and great with the three very young kids sitting in front of me. Left and landed on time!"
缺點： "Very cramped seating. The on flight entertainment kept searching for a satillite signal, only ever staying on for 30 seconds before searching for the next 3 minutes."
缺點： "Flight was delayed, missed connection, chose to go to Minneapolis and was booked on a flight that I didn't have time to get to the terminal, so was rebooked a 3rd time, missed my shuttle, have no idea where my luggage is"
缺點： "Plane was delayed due to fuel issue. Missed connecting flight and was put in economy when I paid for first class."
缺點： "My connection to YYZ was cancelled and I was not even rebooked to the next flight. I needed to buy a ticket on Air Canada in order to get there. Every time I fly United I find myself asking "why in the hell am I flying United?""
缺點： "Very rude crew."
優點： "Good service"
缺點： "Either ran out of or no snacks offered. Crew seemed a little impatient"
缺點： "Where do I start. Let's start with booking and the lack of knowledge, inability to listen and respond in an appropriate manner, and the fact that after I asked to speak to a manager due to the previous issues with the agent, and after being transferred all I needed was some understanding and support due to a family emergency and instead I get a short rude push back and then hung up on by the manager after I expressed my struggle and desperation for help. The lack of empathy and just the overall experience was beyond horrible, and if it wasn't for the desperate situation I was in I would have never used your services."
每天清潔，並在 費城飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 費城飛往 台北的機上會提供口罩
從 費城飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 費城飛往 台北的彈性機票